LG TV powers down...cable box shuts off

I just bought an LG Model 42LD520 yesterday. All set up was fine, however, when I shut the TV off, it powers down the cable box and resets it, so essentially, I would need to keep my TV on all the time in order to use the DVR, guide etc.
The TV and box are connected with an HDMI cable. The user manual is useless for this issue.
Am I missing something? This seems like a strange thing.
Thanks.
Solved!
Go to Solution.

Do you have it on a surge protector? Many of the newer ones have a master plug and when it is off they all turn off.
Crystal
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Ever since 1.7, my box shuts off and turns on over and over unless I am using it!!

It keeps rebooting, but if I go to it on my TV, it has the 'Turn tv off or hit menu button to use cable box' message. If I hit menu, it works just fine. Then an hour later or so, this starts up again.
I really don't care, except it turns a relay on and off constantly and the box is in the bedroom, so all night long I here the click on and click off of the relay.
Anyone else notice this?

I'll check, but I think it is a 6xxx box
What I think is happenning is that the STB 'sees' the HDMI connection going down. I switch to another 'device' on the TV
The problem is that this standby also kills the component output.
Never happens if the TV stays on the STB. But it thinks you stopped watching so it times out and goes to the 'press menu' to watch tv' message.
In my case, it keeps resetting (blank front screen, 8888, then channel number), so the relay clicks as it goes on and goes off are very annoying.

Laptop powers up, immidiately shuts off

Hi
I have a dv6-6165tx which has been working fine for almost 2 yrs until today. I dont use the laptop frequently. It is running on win 7 x64 it came with, and updated drivers.
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Hi razberw, welcome to the HP Forums. Two symptoms may be related, but you will have to treat them as separate until you find out otherwise.
For the behavior with the computer not starting up, use these troubleshooting steps: Computer Does not Start (Windows 7, Vista, XP). Just find the closest matching symptom.
For the unexpected restart, use this document's troubleshooting steps: The Computer Restarts Unexpectedly (Windows 7)
Let me know the results.
TwoPointOh
I work on behalf of HP
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STB resets constantly - screen goes green then box shuts off, resets

I have followed the self-help to reset the box, had the live chat guy reset the box, and tried everything suggested on these forums. I am paying a ton of money for a tv service that shuts off over and over again and resets the box, telling me to wait for "a minute" while it downloads. I can't get through a single television show. I tried to call Verizon by phone to get a service person, but wasted my time repeating misunderstood phrases back to a robot.
Very frustrated. Any help?

If you are having an issue with your Verizon service, you can use the Verizon Troubleshooter to fix and report issues with your Verizon Phone, FiOS TV, or Internet Service, as well as to schedule a repair, here is the link:
http://www.verizon.com/repair
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2500 box shuts off about 4 times per week when i try to sign into the Facebook widget

basically what the title says.. I have the old 2500 boxes (and slow guide navigation issues as well).. but another problem I face is that I use the Facebook widget daily to look at my photo albums.. but about 4 times or so per week, upon clicking the Facebook widget, my box will turn itself off and go through the initial download all over again, which takes about two minutes.. more frustrating is that this resets my Facebook login so I have to log in again, which takes another few minutes.. anyone have this happen to them?

Hi Anthony_VZ,
Oh I do so very wish that I could provide you with a detailed sequence of navigation that would repeat the box reboot ‘X’ many times out of 100. That would be awesome. Unfortunately that’s not usually my goal as a TV addict. I am usually looking to forget my troubles, not go looking for more. What I can tell you is this: box reboots can happen at any time of day or night. They can be caused by the type of activity I am doing or they can happen when I’m doing nothing at all. They can be generated from your end, my end, or happen seemingly spontaneously. And because no error messages are displayed either before or after, I have no idea what just happened.
As far as the ones that I have been able to reproduce, these happen mostly when I am using the search feature or the On Demand menus. Sometimes they happen while I am scrolling. But the most reproducible are usually when I use the OK button to select a program for its information page. I press OK, the box goes “click”. After the reboot, I remember what program I wanted to see, navigate all the way back to it, press OK and the box goes “click”. At this point I have to be a real meathead or glutton for punishment to go back again. But I have just to see what would happen. And what happened was “click”. I’m not sure I’ve ever gone back more than a third time. Or if I did, it was working by then.
So, was it a certain combination of buttons? Was it some bad code? Was it the gremlins that live inside the mysterious black box? (I hate those little guys. And yes, they do multiply when you get them wet.) I don’t have a clue. It’s irritating. I live with it. Life goes on.
Ideally, you would have a software program installed on the boxes that logs the last ‘X’ many commands given by the user and the last menus or options accessed before a crash. A sort of black box for the black box. Then after a reboot, an error report containing this information would be uploaded to a central server that would in turn have a program to analyze these reports for similarities and notify you when it finds them. Perhaps something you might want to suggest to your developers while they are working on the next generation of devices.
Now, if you want to pay me for my time and effort, I’d be more than happy to troubleshoot and log. I already have a half-dozen issues with STB/DVR malfunctions and limited functionality that I haven’t taken the time to write out and post to the Idea board yet. For starters, you are telling avemaria92 that she can “change an option to remember the last guide setting”. While this is true, the last viewed guide state is forgotten every time the box gets rebooted, and the guide reverts back to “All Channels”. If she is having an issue with her box getting rebooted all the time, telling her that this will fix her issue might not be the best idea, as it will only last till the next reboot. This problem also used to happen to the channel change mode as well. But a recent update made this setting persistent beyond the reboot. Wherever this setting is now saved, you need to put the guide setting right with it so that it remains persistent after a reboot as well.
Thanks for listening, Anthony_VZ. I will try your SET TOP BOX AUTO CORRECTION and let you know if I continue having issues.
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My Imac won't turn on. Randomly shut down and randomly shuts off

Yesterday night i was working on my imac and left it on for about an hour leaving the desk. When i came back it was shut down and wasn't able to turn it on. This morning i unplugged it and plugged it to another plug and it turned on. After a while it turned of again and wouldn't turn on. I re-changed plugs here and there with random success. I then changed the the ram as i had put 2x2gb instead of the original 1x1gb si i replaced the original one and it turned on. So to make sure it was the ram i re-inserted the 2gb but it wouldn't turn on and to my great disappointment it wouldn't turn on when i re-inserted the 1gb original ram either... Bit lost. Not sure if it has to do with temperature issues?
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Sounds like either an unseated or bad Ram module.
Try pushing real hard on each module with both thumbs to insure that they are firmly seated in the slots.

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Hey. So briefly.
On way home, layed bag flat with macbook inside. Water bottle cap not tight all the way. Felt cold on right leg, thought it was cold aluminum. Felt it and was water. Had very small puddle at bottom of bag. Immediately took macbook out and wiped down. No water inside keyboard area. Did not lift screen enough to wake from sleep. White light still intermittently flashing indicating that. Went to apple store. They opened lid and immediately held down power to shut off completely. Went to back and took off back lid, came back and said that it produced a puddle??? Not impressed with that or way it was said. They advised to leave it for 1-3 days. Went home, took off back lid, inspected and absolutely no water at all! Put back lid back on and turned on. It booted to login screen, then past after entering info. Loaded programs galore. After 5-8 minutes, shut down by itself. Tried turning on again, I hear boot chime then something clicking off inside, no screen. Then white light flases as if it is put in hibernation mode. I try one more time to hold down power and then boot up again, chime and same thing. No screen at all, click inside (dvd drive?) and hibernate...
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Thanks for listening and assisting. Will try anything.

MarkusLarockus wrote:
Hey. So briefly.
On way home, layed bag flat with macbook inside. Water bottle cap not tight all the way. Felt cold on right leg, thought it was cold aluminum. Felt it and was water. Had very small puddle at bottom of bag. Immediately took macbook out and wiped down. No water inside keyboard area. Did not lift screen enough to wake from sleep. White light still intermittently flashing indicating that. Went to apple store. They opened lid and immediately held down power to shut off completely. Went to back and took off back lid, came back and said that it produced a puddle??? Not impressed with that or way it was said. They advised to leave it for 1-3 days. Went home, took off back lid, inspected and absolutely no water at all! Put back lid back on and turned on. It booted to login screen, then past after entering info. Loaded programs galore. After 5-8 minutes, shut down by itself. Tried turning on again, I hear boot chime then something clicking off inside, no screen. Then white light flases as if it is put in hibernation mode. I try one more time to hold down power and then boot up again, chime and same thing. No screen at all, click inside (dvd drive?) and hibernate...
What do you think? Battery indicator says full. White light flashes. No screen though and no boot up. Everything backed up on time capsule. Is there hope after 1-3 days? If not, what do you think is fried? What's the cost estimate? Anyone ever have a favour by apple because of extreme loyalty to the brand (product buying).
Thanks for listening and assisting. Will try anything.
You're probably past the stage when drying it off would help, but dry it needs to be before! you apply power to it again. If the battery is removable, remove it. Put it (as LInc said) in a bag of uncooked rice, for a minimum of 7 days, DO NOT turn it on again until this time has passed.
Good luck

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After I plugged in my phone to my MBP with a 3rd party USB cable it shut off and it never turned back on. I read online to wait it out and let the battery die and then plug the MagSafe charger back in. I waited about 24 hours and it still won't turn on. Should I remove the battery and re-insert it?

Try resetting SMC first:
Reset SMC
http://support.apple.com/en-us/HT201295
Reset NVRAM
http://support.apple.com/en-us/HT204063
Have you had battery issues recently?
"Should I remove the battery and re-insert it?"
If the SMC reset doesn't help then that's the way that the SMC was reset when you could remove the battery. We've had luck unplugging power adapter and the battery, pressing the power key and replugging the battery after a few minutes.
Late 2011 Macbook Pro refuses to boot. SMC reset doesn't work
"Thanks for your help. Disconnecting the battery and leaving it disconnected for minutes rather than seconds did the trick. I was able to then reset the SMC and it's fine now. Ordered a new internal battery as the one in use is 3 years old now. Maybe that will help."

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I recently installed the iOS 8 update and immediately noticed that the time and date settings would change when I powered down my iPhone. I did not turn off my phone, only clicked the button to power down or save power. I have tried all the fixes, suggestions, etc., but I am still having issues. In the power down state, I am able to receive phone calls or texts but when I go into my phone, the time and date will be off. It stops from the moment I click the button to power down the phone. Please don't get this confused with turning off the phone completely. This happens when I click the button for power down or power save, however it is described.
So, how do I fix it? Is the app/software for the clock the problem? Is the battery distribution the problem? For some reason, in power down mode, the clock is not receiving constant power in order to keep accurate time. It stops the moment I click the button. Any suggestions? fixes, etc. I could try. Apple support techs were absolutely no help what-so-ever.

This sounds exactly like what is going on with my phone, http://www.idownloadblog.com/2012/10/19/iphone-5-date-time-glitch/

Powering down external HDs on an iMac when shut down

Hi to all, hope you can help .....
I recently added two external WD Studio HDs to my iMac connected as a RAID1 array. This was done using the Mac disc utility and without any reference to the pre installed WD software. I also have a separate Studio HD as my Time Machine and since all 3 have a Firewire connection I daisy chained the cable to all 3 devices (the iMac only has 1 Firewire port) since I thought this would be the fastest option. All 3 HDs appear to function correctly, except when I power my system down the drives remain awake.
Before I added the 2 in RAID array the original Time Machine HD did power down automatically when the Mac was turned off, so for some reason the system doesn't seem to want to cope with 3 HDs.
I've checked in system preferences/energy saving and the box for powering down HDs when possible is ticked.
Any ideas / solutions greatfully received, Cheers !!

Hi Roy,
I'd stick with Firewire. It's faster and I have always considered it more reliable. (It takes a technical discussion to explain why.)
There is no assurance that using USB will make your external drives power down. Again, I want to emphasize that not all drives will power down automatically when you shut down your Mac. Some drives do, some never do, and some have a 3-way switch that allows you to select the power-down behavior. And there may be something about your 2-drive software controlled RAID setup that affects things here.
The energy saver preference item for powering down drives whenever possible applies, I believe, only when the Mac is turned on and idle. (I do not believe it controls powering down external drives when you shut down your Mac.)
Unmounting the drive is as simple as what you wrote - eject it in the Finder. Alternatively, if you have the drive icons on your desktop, you can drag them to the trash to unmount the drive(s). Keep in mind that when you shut down your Mac, it automatically umounts the drives itself anyway.
External drives will automatically remount next time you start your Mac (unless the drive is powered off). If you unmount a drive and then decide you need to remount it while your Mac is still running, you can use Disk Utility. Open Disk Utility, select the drive you want to mount and then click the Mount button.

Internet slows down or shuts off for a few minutes, then goes back to normal. What should I do?

So I've been away for a while and when I got back to US I've had some issues.
It's the same internet connection as before, so I'm not sure if that's the problem.
When I use an internet browser everything goes well for a while and then internet suddenly slows down or shuts off , it dosen't show dissconnect or anything.
The only thing that happens is that pages won't load, or they load super slow. This usually happens for a few minutes.
I got my macbook this september and I'm careful with not blocking the fans.
The same thing happens when I play games online, the internet "shuts" off or slows down, freezing the game. I'm now unable to play that game because of this issue.
I really don't know what could've causes this and I'm not really sure how to check, I would appreciate any help.
When this issue happens it dosen't seem to be because of what I have open, how mane pages, or over heating.
(I'm not a hundred percent sure about the heat, it gets warm but hot acctualy heated up as in when it's running heavy applications)
I'd like a response fast because this affects not only my gaming (which I really miss) but also everything else like HW, since the page would die suddenly.
Please help
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Have you tried resetting the SMC?

HT203987 My Apple iPad won't shut off or close down. How do I get it to shut off'

I Have an Apple IPad tablet.it is a 32 gb. IOS 8.1.3 when I try to shut it down I know there use to be a bar that you slide to close it.but now I can't find it . I held the button down for 10 to 20 seconds but it still won't shut off. If I let it go during the nite while I sleep I can hear it makeing a dinging sound like I get when a notification shows up. but it won't completely shut down . How do I get it to shut off.

TTry a reset. Hold down on the sleep AND home buttons at the same time - for 10 seconds or so - until the Apple Logo appears on the screen. When the logo appears, let go of the buttons and let the iPd start up. After it starts up, then try to shut down again.
BTW, I amost never shut my iPads or iPhone off. I simply let them sleep. I recharge the battery when needed but always while the iPads or phone is still powered up.

Cable box turning itself off

A few times per night my cable box just randomly shuts off for no apparent reason then when I turn it back on it I get the FiOS loading screen. This is frustrating because many times I am in the middle of recording something. A lot of times I will be scrolling thru the guide or my DVR when it happens. Does anyone else get this or know what causes it?

Have you tried to power cycle your STB. Unplug it for 30 sec and re plug it in?

HT4623 just updated my iPhone 4s to ios6, now my phone won't turn back on. The apple logo comes on and sits then shuts off. I have held down the home button and on/off switch several times to reset, but same problem persists.

just updated my iPhone 4s to ios6, now my phone won't turn back on. The apple logo comes on and sits then shuts off. Then comes back on and just sits.I have held down the home button and on/off switch several times to reset, but same problem persists.

Place iPhone on Wall Charger for at least 10 minutes. Then keep on charger and Reset, hold both home and power buttons until the iPhone begins to start, this can take about 20 seconds of holding both buttons while on charger. If still problem, open iTunes 10.7 on computer, connect iPhone to computer with USB Cable, hold both home and power buttons for about 20 seconds until iTunes recognizes iPhone in Recovery Mode, then click Restore button of iTunes. If still problem, try DFU Mode Restore, here are the steps. Open iTunes on computer. Connect iPhone to computer with USB cable. Hold both Home and Power buttons, after exactly 10 seconds release the Power Button, keep holding the Home button until iTunes recognizes iPhone in Recovery Mode, usually about 20 seconds time. If the iPhone screen is black, blank this is DFU Mode. Click the Restore button of iTunes. DFU Mode can be difficult to enter sometimes, just keep trying. DFU Mode is a black, blank screen with iTunes saying Recovery Mode. If still problem and there is Warranty or AppleCare make Genius reservation and take to Apple for resolution.

Windows 8 HP Pavillion powers up but then shuts down.

A friend asked me to have a look at his HP Pavillion p6-2302eam Series Tower PC running Windows 8 which basically refuses to complete a boot up. The device is two years old and out of warranty.
It powers up but then goes into Automatic Repair for a while followed by the Restart or Advanced option. Leaving it on that screen it runs ok, which to me seems to rule out heat sink problems. Selecting Restart it dies. Running the Advanced options I haven't tried Use a Device. In Troubleshooting carrying out a refresh sees the device run away on its diagnostic but so far it's got up to about 85 % then shut off. I'm tried a restore but that bombed out.
The owner told me that he plugged in a wireless mouse a few weeks ago. I've removed the usb dongle for that. No difference.
I'm wondering if there is any 'well known' issue with this particular PC?
I currently have the 1TB HD in an external caddy running a virus check which will be followed by a malware check. Windows is asking to run a Scan and fix on both the OS and Recovery partitions.
When I boot the PC it obviously recognises the absence of the HD runs on for about two minutes (fans running ok) then shuts itself down.

HI,
Sounds as if the PC's HDD has severe system file corruption or may be failing. Have you run any boot time hardware diagnostics?
Was the failed factory recovery run from the HDD or did your friend create an HP Recovery disc set? You cannot Reset, Refresh, System Restore, or HP Factory recover the PC from the Advanced Startup, Troubleshooting screen.
Is this the PC in question? p6-2302eam is not directing me to the product number. HP is not providing the option to order a Win 8 Recovery disc set at the Software and driver download site for the link I provided but I am not positive that product is your friend's PC. No other third party sites are offering an HP Recovery kit for that product number either.
Try a different HDD and run the HP factory recovery if you have the HP Recovery DVD set.
You may have to contact HP for assistance.
It is possible to download a Win 8 OEM .ISO file, burn to disc or USB, and then install. But you have one additional problem; the product key on Win 8 PC's is now embedded and encrypted in the BIOS. No COA sticker on the tower. You will need the product key to activate a clean Win 8 install.
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