License expiration while the license exists

Dear all,
I have an error of license expiration although i installed the permanent license and the maintenance license. i could not delete them  from the t-code slicense it is saying no matching keys found. i can not delete from the os level also it says "can not find specified license"
can someone tell me how to solve this?

Why not you check from DB level.
Old License -> MLICHECK table
New License -> SAPLIKEY table
the best is delete everything from table level, and install a new permanent license via SLICENSE transaction when logon as sap* (user sap* will bypass license check)
Regards,
Vincent

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