Line drawn with Pencil Tool appears to fade in and out

My Nme is Allen Togwell.Case No: 0183721415. Your chat line guy said I needed a graphic card to solve my problem for my CS6. He gave me a link but disconnected before I could use it. Can you help me with what type of graphic card I need. I am 75 yrs of age and not very com literate.
Thanks

Hi Allen,
I looked up that case number and watched a recording of you working with the agent and am not convinced that what you are seeing was necessarily because of the graphics card.
This is my interpretation and thoughts around what you were seeing. I noticed that you were working on an image that took up a fair amount of the screen when viewed at 16.7% zoom. This means it was a pretty large image. Next, I noticed you were using the pencil tool with a tip that was 4 pixels.
I think the combination of these two things was the reason the pencil tool was appearing choppy or to fade in and out when drawing. This occurs because you are using such a small size and are zoomed out so much that the lines are barely visible. When you zoom out the program resamples the appearance. This resampling can cause detail to be lost and the appearance to vary depending on what zoom level is used, 16.7% is particularly bad with fine details.
I think there would be two solutions, use a different zoom level to get a better view or use a pencil with a larger size.
I recorded this video for you as an example
http://screencast.com/t/e9dhiHKoKbv
I suspect the list that the agent was suggesting for video cards was the one at the bottom of this document
http://helpx.adobe.com/photoshop/kb/photoshop-cs6-gpu-faq.html
Hope that helps,
-Dave

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Am 22.09.2010 um 20:17 schrieb Brad Lawryk:
I guess the first question would be 'Why?'
>
What is the purpose having text fade in and out? And in what
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>
There may be a better way to do it.
>
Brad Lawryk
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Northern British Columbia Adobe Usergroup: Manager
Thompson Rivers University: Dreamweaver Instructor
My Adobe Blog: http://blog.lawryk.com
>

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