Linking activities to service call with DTW

We would like to be able to create activities and link them to service calls using a DTW import.  Is this even possible?
Thanks in advance,
Jon

Ah OK.
Use the column 'RecordKey' as the index when creating a Service Call.  Here is an example:
RecordKey;ContactCode;ContractID;CustomerCode;CallType;Subject;Description;Origin;BelongsToAQueue;Queue
RecordKey;ContactCode;ContractID;CustomerCode;CallType;Subject;Description;Origin;BelongsToAQueue;Queue
1;123456;123456;C12345;0;New call request;Call Description;8;Y;Queue1;
2;123456;123456;C12345;0;New call request;Call Description;8;Y;Queue2;
3;123456;123456;C12345;0;New call request;Call Description;8;Y;Queue2;
You will have to use valid codes (that already exist in the system) for ContactCode, ContractID, CustomerCode, CallType, and Origin, and also a valid Queue.  Some of these fields are mandatory, but I can't remember which.  Add extra fields if you need them.
This should create 3 new calls in the system and generate the CallID automatically.

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    ----------------------------------application log
    adding as trusted cert:
    Subject: CN=VeriSign Class 3 International Server CA - G3, OU=Terms of use at https://www.verisign.com/rpa (c)10, OU=VeriSign Trust Network, O="VeriSign, Inc.", C=US
    Issuer: CN=VeriSign Class 3 Public Primary Certification Authority - G5, OU="(c) 2006 VeriSign, Inc. - For authorized use only", OU=VeriSign Trust Network, O="VeriSign, Inc.", C=US
    Algorithm: RSA; Serial number: 0x641be820ce020813f32d4d2d95d67e67
    Valid from Sun Feb 07 19:00:00 EST 2010 until Fri Feb 07 18:59:59 EST 2020
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    Subject: OU=Class 3 Public Primary Certification Authority, O="VeriSign, Inc.", C=US
    Issuer: OU=Class 3 Public Primary Certification Authority, O="VeriSign, Inc.", C=US
    Algorithm: RSA; Serial number: 0x3c9131cb1ff6d01b0e9ab8d044bf12be
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    Subject: CN=VeriSign Class 3 Public Primary Certification Authority - G5, OU="(c) 2006 VeriSign, Inc. - For authorized use only", OU=VeriSign Trust Network, O="VeriSign, Inc.", C=US
    Issuer: OU=Class 3 Public Primary Certification Authority, O="VeriSign, Inc.", C=US
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    Issuer:C=US, O=VeriSign, Inc., OU=VeriSign Trust Network, OU=Terms of use at https://www.verisign.com/rpa (c)10, CN=VeriSign Class 3 International Server CA - G3
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    Not Valid Before:Sun Feb 07 19:00:00 EST 2010
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    Signature Algorithm:SHA1withRSA
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    Signature Algorithm:SHA1withRSA
    >
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    Issuer:C=US, O=VeriSign, Inc., OU=VeriSign Trust Network, OU=Terms of use at https://www.verisign.com/rpa (c)10, CN=VeriSign Class 3 International Server CA - G3
    Subject:C=US, ST=New York, L=New York, O=xxx LLC, OU=GTIG, CN=ws-eq.demo.xxx.com
    Not Valid Before:Tue Dec 18 19:00:00 EST 2012
    Not Valid After:Wed Jan 07 18:59:59 EST 2015
    Signature Algorithm:SHA1withRSA
    >
    <Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <Validating certificate 1 in the chain: Serial number: 133067699711757643302127248541276864103
    Issuer:C=US, O=VeriSign, Inc., OU=VeriSign Trust Network, OU=(c) 2006 VeriSign, Inc. - For authorized use only, CN=VeriSign Class 3 Public Primary Certification Authority - G5
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    Not Valid Before:Sun Feb 07 19:00:00 EST 2010
    Not Valid After:Fri Feb 07 18:59:59 EST 2020
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    <Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> < cert[0] = Serial number: 2400410601231772600606506698552332774
    Issuer:C=US, O=VeriSign, Inc., OU=VeriSign Trust Network, OU=Terms of use at https://www.verisign.com/rpa (c)10, CN=VeriSign Class 3 International Server CA - G3
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    Not Valid Before:Tue Dec 18 19:00:00 EST 2012
    Not Valid After:Wed Jan 07 18:59:59 EST 2015
    Signature Algorithm:SHA1withRSA
    >
    <Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> < cert[1] = Serial number: 133067699711757643302127248541276864103
    Issuer:C=US, O=VeriSign, Inc., OU=VeriSign Trust Network, OU=(c) 2006 VeriSign, Inc. - For authorized use only, CN=VeriSign Class 3 Public Primary Certification Authority - G5
    Subject:C=US, O=VeriSign, Inc., OU=VeriSign Trust Network, OU=Terms of use at https://www.verisign.com/rpa (c)10, CN=VeriSign Class 3 International Server CA - G3
    Not Valid Before:Sun Feb 07 19:00:00 EST 2010
    Not Valid After:Fri Feb 07 18:59:59 EST 2020
    Signature Algorithm:SHA1withRSA
    >
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         at com.certicom.tls.record.alert.Alert.<init>(Unknown Source)
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         at com.certicom.tls.record.MessageInterpreter.decryptMessage(Unknown Source)
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         at com.certicom.io.OutputSSLIOStreamWrapper.write(Unknown Source)
         at java.io.BufferedOutputStream.flushBuffer(BufferedOutputStream.java:65)
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         at java.io.FilterOutputStream.flush(FilterOutputStream.java:123)
         at weblogic.net.http.HttpURLConnection.writeRequests(HttpURLConnection.java:154)
         at weblogic.net.http.HttpURLConnection.getInputStream(HttpURLConnection.java:358)
         at weblogic.net.http.SOAPHttpsURLConnection.getInputStream(SOAPHttpsURLConnection.java:37)
         at weblogic.wsee.util.is.InputSourceUtil.loadURL(InputSourceUtil.java:100)
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         at weblogic.wsee.util.dom.DOMParser.getDocument(DOMParser.java:65)
         at weblogic.wsee.wsdl.WsdlReader.getDocument(WsdlReader.java:311)
         at weblogic.wsee.wsdl.WsdlReader.getDocument(WsdlReader.java:305)
         at weblogic.wsee.jaxws.spi.WLSProvider.readWSDL(WLSProvider.java:296)
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         at weblogic.wsee.jaxws.spi.WLSProvider.createServiceDelegate(WLSProvider.java:62)
         at javax.xml.ws.Service.<init>(Service.java:56)
         at ideal.ws2j.eqtoken.TokenServices.<init>(TokenServices.java:64)
         at com.citi.ilrouter.util.IpreoEQSSOClient.invokeRpcPortalToken(IpreoEQSSOClient.java:165)
         at com.citi.ilrouter.servlets.T3LinkServlet.doPost(T3LinkServlet.java:168)
         at com.citi.ilrouter.servlets.T3LinkServlet.doGet(T3LinkServlet.java:206)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
         at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
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         at weblogic.work.ExecuteThread.execute(ExecuteThread.java:201)
         at weblogic.work.ExecuteThread.run(ExecuteThread.java:173)
    >
    <Mar 7, 2013 6:59:22 PM EST> <Debug> <SecuritySSL> <BEA-000000> <write ALERT, offset = 0, length = 2>
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    I received a workaround by an internal message.
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    Regards,
    Srinu

    Hi Srinu
    Not possible within the Scope of B1 if u want to have this scenario then u would have to involve the SDK consultant to help u further
    Regards,
    Manish

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    4. Create a folder in the 'DBMS' folder named 'DBMS_A' and go into that folder
    5. Create an application view named 'db_av1'
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    anonymous wrote:
    Within WLPI I cannot succesfully call an AI service with variables that have been
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    on the right I have inserted my value (i.e, $strLastName).
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    However, when I hard code a value in the XML schema "HELLO " + strFirstName it
    of course inserts Hello but not the value (i.e, strFirstName). So I know I have
    the correct assignment of variable to be set etc. Also, without the hardcoding
    it is inserting a blank row (i.e, value='').
    Please, help with this issue.[att1.html]
    [TestXmlVar.jar]
    [jhinkey.vcf]

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    Service Calls linked to Service Contracts in B1 Synch fine to WT but on linking a new Service Call Created in WT to a Service Contract Created in B1; after synch  when the service call is retrieved in B1 I get the message:
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