Live Update won't install latest Realtek HD driver

My headphones stopped working last week and despite all attempts to do so I can't get them to operate when plugged into the front panel USB with the mic in the audio jack.
The software recognises the input but I hear no sounds.
I decided today to reinstall the HD driver from the MSI disk that came with the board; no difference. I thought the Live Update would fix it- ran and identified the latest patch 6.0.1.7069 from the installed 6.0.1.7037.
Ran the update but I now get "No driver was supported in this package".
Any thoughts how to rectify?
As a last resort I could roll back to another much earlier restore point but this wouldn't be ideal.
Thanks

Would be nice to know what mainboard is even being discussed. If the driver off the disc or MSI Website isn't working, go to vendor's Website and download and try their newest driver.

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