LiveCache instance

Question

Hello.
I install SCM 5.0 IDES with LiveCache on Windows Server x64.
After this I run MaxDB->Installation Master (SDBSETUP.EXE). I choose Start Installation/Upgrade. But Me have not asked type database anywhere
Me need livecache type of database instance...
In documentation I read about DBMGUI to create the database instance... But I don have it. Where me get it? Or what else to do ?

Answer 1

Hello Igor Tolkachev ,
-> You are running install SCM 5.0 IDES with LiveCache on Windows Server x64.
                         => You are SAP customer
As SAP customer you have the option to create the OSS ticket, therefore we could
logon to your system via OSS and take a look closer on the reported issue.
Please create the ticket to the component 'BC-DB-LVC'.
Or did you already report this problem in OSS ticket? What number?
-> Concerning the liveCache installation. Please follow the liveCache installation guide &
     you need the liveCache CD. What CD did you use?
    To find the liveCache installation guide please go at SAP links ::
       service.sap.com/liveCache -> Release-Dependent:: SAP LC/LCAPPS 5.0
          -> "Installation Guide - SAP liveCache Technology 7.6.0 "
     OR
            service.sap.com/instguides -> SAP Business Suite Applications -> SAP SCM
           -> SAP SCM Server -> Using SAP SCM 5.0 Server ->
             "Installation - SAP liveCache Technology on Win- SCM 5.0 SR3 "
->"I see this:
"-24700,ERR_DBMSRV_NOSTART: Could not start DBM server.
-24832,ERR_SHMNOTAVAILABLE: Shared memory not available
-24807,ERR_SHMVERSIONMISMATCH: Cannot work with shared memory version 2 (expected 1)
It's good to know what was done during the liveCache installation & what version of the liveCache you
Installed. Please update with the output of the following commands ::
    dbmcli inst_enum
    dbmcli db_enum
    sdbregview -l
    xinstinfo <LC-SID>
Please post the "dbmsrv_<servername>.prt' file located in <IndepDataPath>/wrk on the liveCache server.
A) Check that there are no dbmsrv/dbmrfc processes on the server.
     <InstallationPath>, <IndepData>  you will see, when you will run ::
         xinstinfo <liveCache SID>
- remove the shared memory used from the dbmsrv/dbmrfc procsses using        
  the command  ::                                                              
<InstallationPath>/pgm/dbmshm DELETE <IndepData> <liveCache SID>
Then try to logon to the dbmserver using command, I assumed that the control is DBM
liveCache user:               
dbmcli d <liveCache SID> -u control,<pwd> db_state                                                                               
B) If A) did not help, could you please try the following:
     Check that there are no dbmsrv/dbmrfc processes on the server.
     Rename the files <IndepData>/wrk/<liveCache SID>.dbm.shi and <IndepData>/wrk/<liveCache SID>.dbm.shm on the liveCache server, the DBM Server  Shared Memory.
Try to logon to the dbmserver after that:     
dbmcli d <liveCache SID> -u control,<pwd> db_state                                 
Thank you and best regards, Natalia Khlopina