LMS 3.2.1 RCP Failed

Hi,
I am using LMS 3.2.1 and unable to do the Software Repository job via RCP, because of the below error message.
Problem:
SW1#copy flash1:c2960s-universalk9-mz.150-1.SE.bin rcp://cwuser@CW-IPAddress:/CSCOpx/temp/rep_sw_4972128000394429365
Address or name of remote host [CW-IPAddress]? CW-IPAddress
Destination username [cwuser]? cwuser
Destination filename [D:/CSCOpx/temp/rep_sw_4972128000394429365]? D:/CSCOpx/temp/rep_sw_4972128000394429365
Writing D:/CSCOpx/temp/rep_sw_4972128000394429365
%Error opening rcp://cwuser@ CW-IPAddress /D:/CSCOpx/temp/rep_sw_4972128000394429365 (Undefined error)
LDNW-STKT-F00-SW2#copy flash1:c2960s-universalk9-mz.150-1.SE.bin tftp:// CW-IPAddress /rep_sw_1225718452630721792
Address or name of remote host [CW-IPAddress]? CW-IPAddress
Destination filename [rep_sw_1225718452630721792]?
SW1#
In the device, below are the rcp configurations
ip rcmd rcp-enable
ip rcmd remote-username cwuser
And also in the CS->Server->Admin->System Preferences, RCP user is configured as cwuser. Please advise, if I need to configure it some other settings.
Attached is the software deployment preferences.
Question:
Although CiscoWorks can successfully do the Inventory Collection and Sync Archive job of the same device.
Also as you can see above CiscoWorks can do Software Repository job via TFTP. As TFTP is not reliable, RCP is TCP protocol, I want to use RCP.
Please advise that why RCP is failing and how I can correct the RCP issue.
Thanks

This issue is resolved itself by rebooting the CiscoWorks Server.

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at the Archival Summary failed part the reason behind the failure is as below , pls how to solve this issue and let lms download all configuration from the devices
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I was referring to the LMS server. From the Device Center where you checked the credentials, you can choose "Tools, Edit Device Credentials". from the window that opens up from that, re-type your SNMP RW credentials to verify that you are using the correct ones as configured on the device.
After you do that, then re-submit the Archive job and telll us your results.

LMS 3.2 device updates failing?

Have upgraded from LMS 3.1 to 3.2 then applied all the software updates ok.
Now applying device updates - they are failing but can't see a clear reason. The Activity Log > Event Log doesn't really provide any clues. I'm guessing the relevant log file would be the psu.log ? [see attached]
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The SYSobjectID you mention is of an HP device so that is not likely to be your problem.
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Problems upgrading from LMS 3.0 to LMS 3.2 - the backup fails.

I'm upgrading from LMS 3.0 to LMS 3.2 on Solaris. I've met all of the prereq's, patches, etc. It keeps failing on the Backup...It claims I need 15 Gig for the backup. The backup directory I'm using (/opt/backup) has 35 Gig free, so that shouldn't be the issue.
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tar: /var/adm/CSCOpx/files/rme/dcma/shadow/sw_images/cisco_configs/sw_images/cis
co_configs/sw_images/cisco_configs/sw_images/cisco_configs/sw_images/cisco_confi
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co_configs/sw_images/cisco_configs/sw_images/cisco_configs/sw_images/cisco_confi
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have write-access to this directory.
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okcwsi:
I've tried this multiple times and each time it appears to fail on a different file/folder in the sw_images directory. This is our FTP directory where we store lots of IOS images for download. I've removed each of these files it errors out on and it keeps failing. I just removed all files from the sw_images folder and am trying the backup again now.
I'm attaching the backup.log which contains the failure information for each backup I've tried in the past two days.
My main question is...can I skip this backup somehow? I've got another LMS 3.0 system that I can export everything I need from. Skipping the backup isn't an option on the install/upgrade? It gives me the option to quit the install or try the backup again.
Thanks,

You can skip the backup with a hidden option:
./setup.sh -b nobackup
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sw_images/cisco_configs/sw_images/cisco_configs/sw_images/cisco_configs/sw_images/cisco_configs/sw_images/cisco_configs/sw_images/cisco_configs/sw_images/cisco_configs/sw_images/

V6 quiz report LMS as completed after 3 failed attempts

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Attempt 2 = fail = report LMS incomplete
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What i need is not logical but.........
I require the LMS to
Attempt 1 = fail = report LMS incomplete
Attempt 2 = fail = report LMS incomplete
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Is this at all possible?
Happy to try anything with instructions
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Jo

Hmm, very illogical indeed. Not consistent with normal SCORM behavior at all.
Just some ideas, without having checked them completely. You are using score or completion of slides as criterion? If it is the last option, make sure there are some slides to be viewed after the last attempt by using the Action on Fail that you'll find in the Quiz Preferences. I hope that is the case. But what if you have to report a score?
Lilybiri

LMS 3.1 Inventory Collection fails

I have the same problem as the following post:
https://supportforums.cisco.com/thread/176673?tstart=0&viewcondensed
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The following error message continues to show up in the rme_ctm.log file:
[ Tue Feb 22 07:40:55 CST 2011 ] URN_NOT_FOUND : urn "JRM" : Not found !!
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[ Thu Feb 10 10:52:55 CST 2011 ],INFO ,[main],com.cisco.nm.rmeng.jrmwrapper.server.CTMJobManagerServer,publishDaemonOk,99,Called CreateReady file. Return Value 0
I've been blindly trying to chase this down and getting nowhere.

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Hi ,
Great ..
The issue was this Port was blocked 47001, which was blocked . what we did will skip that Port and
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the ctmregistry should have EssentialsDM on a new port, and the conflict should not reoccur.
Thanks--
Afroj

LMS 3.1 Backup job Failing

Hello,
We have LMS 3.1 installed and the backup is failing with the following message
[Tue Feb 8 09:20:26 2011] ERROR(247): E:/Backup_3/backup.LOCK file exists
Most probably another backup process is running
[Tue Feb 8 09:20:26 2011] Backup failed: 2011/02/08 09:20:26
I tried to do the following, but it didn't work:
1- Run again the backup job, but specify a new backup directory folder (ex: E:/Backup_4/). --> Did not work
2- - Stop the Deamon Manager service using: net stop crmdmgtd --> Did not work
     - Delete the backup.LOCK file from the E:/Backup_3/ folder
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Please Advise,
Regards,

I am currently working on a same issue with LMS 3.1 on windows;
After stopping dmgtd have you been able to delete the backup.lock or have you restarted the server?
In my case I was not able to delete the file and it turned out dbvalid.exe blocked this. The backup seems to run without any problems. When the backup is done dbvalid.exe trys to verify the backup database files. This validation fails and dbvalid starts dbsupport.exe to get some detail information on the failure and trys to send them to Sybase support. You should find (several ?) crash files here: %ALLUSERSPROFILE%\Application Data\SQL Anywhere 12\diagnostics. dbsupport.exe seems to be started interactively and thus hangs up waiting for some user input...
In the crash file I see dfmInv mentioned as the database which did not pass dbvalid. I assume I will end up reinitializing the dfm databases to recover - but let's wait and see. I found some hints that there could be a bug with dbvalid.exe form Sybase- not sure if this is the culprit or a real DB error. What I found really strange is the cli of dbsupport.exe (see the option -gui at the end... )
D:\PROGRA~1\CSCOpx\objects\db\win32\dbsupport.exe" -crash "C:\Documents and Settings\All Users\Application Data\SQL Anywhere 10\diagnostics\SA10_20110215_040218_4348.crash_log" -crashpn "dbeng10" -crashsn "dbvdfmInvEng" -gui
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LMS 4.0.1 Backup fails

In my LMS 4.0.1 on wondows installation, the backup job fails with:
"[Fri Oct 28 11:19:10 2011] ERROR(1297): Fatal error: Database engine 'ipmEng' could not be started on database 'ipm' in Bulk mode.."
I have also tried running the backup manually with:
perl.exe backup.pl e:\Backup e:\backup\backup.log
From the backup.log file (attatched), the interesting stuff is at the bottom 20 lines.
Anyone got a hunch/clue?
Thanks in advance!
Lasse

Seems like ipm database has gone bad.
Either you restore a backup or run the dbrestoreorig.pl in the CSCOpx\bin for the ipm database.
Cheers,
Michel

LMS 4.0.1, backup failed.

Hello at all.
We are using CiscoWorks LMS 4.0.1.
Backup fails with this log entries:
mkdir D:/Backup\7\upm\database\
[Wed Aug 10 01:11:02 2011] Backing up database upm:SQL Anywhere Command File Hiding Utility Version 10.0.1.4051
The system cannot find the path specified.
[Wed Aug 10 01:11:04 2011] Backup upm to D:/Backup\7\upm\database\upm.db failed. Retry backup database upm
SQL Anywhere Command File Hiding Utility Version 10.0.1.4051
The system cannot find the path specified.
[Wed Aug 10 01:12:05 2011] Backup upm to D:/Backup\7\upm\database\upm.db failed second time.
[Wed Aug 10 01:12:05 2011] ERROR(1439): Database upm backup failed and . Check the log file for information.
[Wed Aug 10 01:12:05 2011] Backup failed: 2011/08/10 01:12:15
[Wed Aug 10 01:12:16 2011] Removing directory D:\Backup\7
[Wed Aug 10 01:12:22 2011] INFO: Notifying BackupFailureEvent.
How can I fix this error?
Thanks.
Regards.
Andrea

Sorry Afroj but I'm not able to reinit the UPM database: dbsrv10 missing.
We are using Windows 2003, 32 bit: we can find dbsrv10 into win32 folder.
C:\Program Files\CSCOpx\bin>perl dbRestoreOrig.pl dsn=upm dmprefix=UPM
WARNING: Existing contents of upm database will be lost.
Do you want to continue [y/n]?y
upm Unregistration failed
ERROR: [RegisterWithDM] UPMDbEngine: C:\PROGRA~1\CSCOpx\objects\db\x64\dbsrv10.exe missing or not executable
upm registration failed
INFO: Starting the DataBase
    Starting database engine UPMDbEngine
ERROR: Failed to authenticate [upm] database.
The system cannot find the path specified.
Opening C:\PROGRA~1\CSCOpx/dbupdate/CSCOdbupdate.log for logging
    Starting database engine cmfEng
Failed to delete the HUM jobs
Opening C:\PROGRA~1\CSCOpx/dbupdate/CSCOdbupdate.log for logging
    Starting database engine cmfEng
Failed to delete Pidm entries
Data cleanup for upm completed
upm database initialization failed.
C:\Program Files\CSCOpx\bin>
Regards.
Andrea

LMS 4.2.2 - Inventory fails when hardwareplatform is changed ?

Hi,
You all know the senario; A managed device, let's say a c2801 router is being replaced with newer platform, let's say a c3900e series router.
Might aswell be a C2960 being replace by a c3750x
I the goodolddays, with LMS3.2.1, you would get the "conflicting device" notice that the SNMP OID has changed on this managed device. you then need to press update and the device would then be managed once more.
How is tyhis done in LMS 4.2.2 ?
I seem to see more and more device in one of my installation, that DCR sees teh new OID and updates, but Inventory fails ...
I get more of this, and the error is just; Internalt error in the job-browser ...
I see Device Center info is wrong, but DCR info is right ...
What to do, and how do LMS handle this ?
Can I get notice around when a device has been changed ?
regards
Martin

Dear Vinod,
Thank you so mush for your answers - I was starting to wonder If I am the only one seeing this ...
But I think not - I checked closely one of my other clients installations, and this infact does the same !
DCR Info is ok, but DeviceCenter info is wrong, and from the old device - also Inventorycollect fails.
I might have been unclear in my posts, but the JobBrowser say this after InvCol fails:
"RICS0001:Internal Error,unable to process the collected data from the device."
(I think many will find this issue if they look hard)
Also please finde the attached screenshot, after device search in upper right corner, hover mouse over crosshairs, to see the wrongly info ! (I have blurred client info)
(Please note that I see the exact same in more than one PrimeLMS4.2.2 installation)
I sure will try the Unmanage/Managed trick, but I really need to see this more clearly with in the LMS.
The Alias device I am aware of, but that is just not the same as the older "conflicting" device in LMS3.2.1
So were is Conflicting devices ?? The doc's say its gone in LMS4.2, but what has replaced that info ?
I kindda disagree your point of view in regards to old data. many clients need to have history tracking like features within the networks device, so just deleting device is not alway an option. So it does make sense to keep config arcihve etc in some cases.

Lms reporting success status=pass/fail, where it should give unknown while running on saba 5.3

I am trying to run my content on SABA 5.3 , After exiting the content the lms displays success status as Pass or Fail where it should show Unknown. My content does not contain any quiz, so on which basis lms is calculating the success status.

Yes I know you said your content had no quiz, but please try to remember that we answer hundreds of these enquiries and it's not uncommon for people to tell us one thing when their settings say another. So I have the habit of asking to see the actual screenshot.
Each LMS interprets the SCORM standard a little differently. In SCORM 2004 a course module can have both a status for Complete or Incomplete, as well as a separate status for Pass or Fail. (Under SCORM 1.2 the overall status was tracked by a single element - cmi.core.lesson_status - allowing for only a single status value that would boil down to Complete vs Incomplete or Pass vs Fail values.
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incomplete,
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passed,
failed,
unknown
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The bit I don't understand is why are you particularly keen to see a value of 'unknown' showing up here?
Check this page for information about getting SABA to work with Captivate: http://www.infosemantics.com.au/adobe-captivate-learning-managment-system-lms-guide/saba
Perhaps one of the threads it links to will provide more help for you.

LMS 4: VLAN config fetch failing for all devices

LMS 4.0.1, standalone on W2K8 R2, new install
Vlan config fetch is failing for all devices. If I attempt to put a vlan.dat file in tftpboot and then manually copy a vlan.dat file from a device, the following is returned:
TFTP: error code 2 received - 16739
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Log Name:      Application
Source:        CRMtftp
Date:          6/15/2011 2:07:49 PM
Event ID:      3
Task Category: None
Level:         Error
Keywords:      Classic
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I have the same issue with a freshly installed 4.2 version now:
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Source:        CRMtftp
Date:          2/24/2012 12:30:50 PM
Event ID:      3
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      srvwienlms.nts.local
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GetNamedSecurityInfo failed failed: The operation completed successfully.
(0)
I will also open a TAC case, lets see if we still have to stick with a3.x TFTP binary...
br.herwig

LMS 3.2 Inventory Collection Failing

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[ Fri Dec 11 09:37:29 EST 2009 ],INFO ,[Thread-21],com.cisco.nm.rmeng.util.logger.XDILogger,77,com.cisco.nm.xms.xdi.pkgs.SharedInventorySatellite.SatelliteHelperMethods,isVirtualMibSupported,32,
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com.cisco.nm.lib.snmp.lib.SnmpValueException: Illegal Access. NoSuchObject being accessed as Integer.
[ Fri Dec 11 09:37:29 EST 2009 ],INFO ,[Thread-21],com.cisco.nm.rmeng.util.logger.XDILogger,77,com.cisco.nm.xms.xdi.pkgs.SharedInventorySatellite.SatelliteHelperMethods,isVirtualMibSupported,32,
cisco virtual mib,exception while interpreting cvsChassisMode value
com.cisco.nm.lib.snmp.lib.SnmpValueException: Illegal Access. NoSuchObject being accessed as Integer.

Go to RME > Devices > Device Management > RME Devices, and edit the device attributes for this device. Change the SNMP timeout to 10 seconds. Make sure you apply the changes you make. After doing that, inventory collection should work.

LMS 3.1 Baseline Template Fails

NEED HELP! :-)
I made a baseline template that basicaly says: If you encounter an interface with a vlan24, apply a port-security mac-address sticky command. TEMPLATE FOLLOWS:
In Conditional Block's SUBMODE:
interface [#.*Ethernet.*#]
CLI Command (of conditional block is):
+ switchport access vlan [#(24)#]
Use the SubMode of above condition (yes)
CLI Command:
+ switchport port-security mac-address sticky
UNFORTUNATELY, THE MESSAGE I GET AFTER THE DIRECT DEPLOY IS:
*** Device Details for cdp-aa-sw-c02-02 ***
Protocol ==> Unknown / Not Applicable
Selected Protocols with order ==> SSH
Execution Result:
CM0150 Deploy Baseline template to PRIMARY config on device failed Cause: CM0070 Copy Config to device failed on cdp-aa-sw-c02-02 Cause: Action: Check device credentials and reachability.
CM0100 Copy PRIMARY Running Config to PRIMARY Startup Config on device not attempted
CM0089 Config archival successful for cdp-aa-sw-c02-02
Do you have a clue what is wrong with this immediate job deployment??? Can you help me fix it so it applies correctly!?
Thanx in advance,
WANimal

Post the job directory for this job. The directory is found under NMSROOT/files/rme/jobs/ArchiveMgmt on Windows and /var/adm/CSCOpx/files/rme/jobs/ArchiveMgmt on Solaris.

LMS Prime 4.2 instalation fail

Hi,
I have problem with Cisco LMS 4.2 Prime installation.
My system specification:
Freash instalation of Windows Server 2008 R2 Enterprise Edition 64Bit on VMware vSphere Hypervisor 4.1 (ESXi server 4.1).
Hardware:
16GB RAM, 256 GB HDD, CPU E5420.
When I started installation I get an error:
ERROR: db not found
ERROR: Component db is not found.
mdcbase : depends on: cmfwd plug db ess
cdone : contains: cmfwd plug cmf mdcbase
cdone : contains: cmfwd plug cmf mdcbase
Maybe someone know the solution for that error and can help
Thanks for any help

You should ideally open a new thread, instead of replying to a 2 years old thread to continue. You could use link for reference.
Which Server version are you using? Is LMS 4.2 already installed on the machine?
LMS 4.2.5 is is not the entire installable package. It needs to have LMS 4.2 installed already. Following is the Upgrade path to LMS 4.2.5:
Current LMS Version
Type of Upgrade
Procedure
LMS 4.2.3
Remote migration
1. Install LMS 4.2.4 and take a backup of the LMS 4.2.4 data.
2. Install LMS 4.2.5
3. Migrate your backup data to LMS 4.2.5 using the instructions explained in the section Remote Upgrade to LMS 4.2.5.
Direct migration
1. Install LMS 4.2.4
2. Install LMS 4.2.5
The backup data is automatically migrated during installation.
LMS 4.2.2
Remote migration
1. Install LMS 4.2.4 and take a backup of the LMS 4.2.4 data.
2. Install LMS 4.2.5
3. Migrate your backup data to LMS 4.2.5 using the instructions explained in the section Remote Upgrade to LMS 4.2.5.
Direct migration
1. Install LMS 4.2.4
2. Install LMS 4.2.5
The backup data is automatically migrated during installation.
LMS 4.2.1
Remote migration
1. Install LMS 4.2.2
2. Install LMS 4.2.4 and take a backup of the LMS 4.2.4 data.
3. Install LMS 4.2.5
4. Migrate your backup data to LMS 4.2.5 using the instructions explained in the section Remote Upgrade to LMS 4.2.5.
Direct migration
1. Install LMS 4.2.2
2. Install LMS 4.2.4
3. Install LMS 4.2.5
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LMS 4.1
Remote migration
1. Install LMS 4.2 and take a backup of the LMS 4.2 data.
2. Install LMS 4.2.5
3. Migrate your backup data to LMS 4.2.5 using the instructions explained in the section Remote Upgrade to LMS 4.2.5
Direct migration
1. Install LMS 4.2
2. Install LMS 4.2.5
The backup data is automatically migrated during installation.
For details on installing procedure of LMS 4.2.5, please check its release notes here :
http://www.cisco.com/c/en/us/td/docs/net_mgmt/ciscoworks_lan_management_solution/4-2-5/release/notes/lms4_2_5_release_notes.html#14050
-Thanks
Vinod
**Encourage Contributors. RATE Them.**

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