LMS 3.2 DFM Event Summary problem

Hi all,
I have two issues, and one question:
Issues:
1)
In the DFM portlet, under DFM Evnets Summary I see a list stating that I have 2 devices that have Event Name as Duplicate. When I click on the number 2, it opens up Device Fault Manager - Alerts and Activities, but it's show with no records. This has been like this for quite some time now... Any ideas on how to fix this?
2)
I've got 5 devices in DFM that are in the DFM Device Status as Questioned. They don't exist in CS, RME nor any other place. I went to DFM Device Management and under Rediscover/Delete, and was going to delete the devices from DFM, but the delete button is grayed out. How can I remove the devices from DFM?
And now for the Question:
I sometimes get an event in DFM Alerts and Activities that looks like this:
Name                                                          Value
Event_Description:               InformAlarm
Component:                         [FQDN DEVICE NAME REMOVED]: Cisco Configuration Management Trap
Description:                         Cisco Command Monitoring -> Event Command Source: SNMP, Event Config Source: Running, Event Config Destination: Network TFTP
Sometimes it gets cleared by it self... So I'm a bit interested to find out what does this event mean? and how to get rid of it?
Any help is appreciated
Gudvardur

It sounds like your DFM databases may have gotten out of sync with the rest of LMS.  You can clear the first two problems by following the steps in https://supportforums.cisco.com/docs/DOC-8796 to reinitialize the dfmEpm, dfmInv, dfmFh, DFM.rps, and DFM1.rps databases.  Do not reinitialize the others.
As for the delete button being grayed out, this is expected when DFM is in auto-manage mode.  To activate this button, go to DFM > Device Management > Device Import and disable auto-manage mode.
The config management trap you're seeing will occur whenever the config changes on the device.  This event should clear on its own.

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    05/May/2010 10:42:06:009 ERROR main com.cisco.nm.xms.ctm.client.CTMCall establishIPC  - URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!
    05/May/2010 10:42:06:009 ERROR main com.cisco.nm.xms.ctm.client.CTMClientProxy getProxy  - URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!
    com.cisco.nm.xms.ctm.common.CTMException: URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!
        at com.cisco.nm.xms.ctm.client.CTMCall.establishIPC(CTMCall.java:238)
        at com.cisco.nm.xms.ctm.client.CTMCall.<init>(CTMCall.java:218)
        at com.cisco.nm.xms.ctm.client.CTMClientProxy.<init>(CTMClientProxy.java:64)
        at com.cisco.nm.xms.ctm.client.CTMClientProxy.getProxy(CTMClientProxy.java:180)
        at com.cisco.nm.xms.ogs.client.OGSServerProxy.init(OGSServerProxy.java:179)
        at com.cisco.nm.xms.ogs.client.OGSServerProxy.init(OGSServerProxy.java:98)
        at com.cisco.nm.xms.ogs.client.OGSServerProxy.<init>(OGSServerProxy.java:85)
        at com.cisco.nm.trx.nos.server.EPMPoller.ogsVerifyService(EPMPoller.java:212)
        at com.cisco.nm.trx.nos.server.EPMPoller.<init>(EPMPoller.java:144)
        at com.cisco.nm.trx.nos.server.NOSServer.initializeEPMPoller(NOSServer.java:244)
        at com.cisco.nm.trx.nos.server.NOSServer.<init>(NOSServer.java:107)
        at com.cisco.nm.trx.nos.server.NOSServer.main(NOSServer.java:259)
    05/May/2010 10:42:36:018 ERROR main com.cisco.nm.xms.ctm.client.CTMCall establishIPC  - URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!
    05/May/2010 10:42:36:019 ERROR main com.cisco.nm.xms.ctm.client.CTMCall establishIPC  - URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!
    05/May/2010 10:42:36:021 ERROR main com.cisco.nm.xms.ctm.client.CTMClientProxy getProxy  - URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!
    com.cisco.nm.xms.ctm.common.CTMException: URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!
        at com.cisco.nm.xms.ctm.client.CTMCall.establishIPC(CTMCall.java:238)
        at com.cisco.nm.xms.ctm.client.CTMCall.<init>(CTMCall.java:218)
        at com.cisco.nm.xms.ctm.client.CTMClientProxy.<init>(CTMClientProxy.java:64)
        at com.cisco.nm.xms.ctm.client.CTMClientProxy.getProxy(CTMClientProxy.java:180)
        at com.cisco.nm.xms.ogs.client.OGSServerProxy.init(OGSServerProxy.java:179)
        at com.cisco.nm.xms.ogs.client.OGSServerProxy.init(OGSServerProxy.java:98)
        at com.cisco.nm.xms.ogs.client.OGSServerProxy.<init>(OGSServerProxy.java:85)
        at com.cisco.nm.trx.nos.server.EPMPoller.ogsVerifyService(EPMPoller.java:212)
        at com.cisco.nm.trx.nos.server.EPMPoller.<init>(EPMPoller.java:144)
        at com.cisco.nm.trx.nos.server.NOSServer.initializeEPMPoller(NOSServer.java:244)
        at com.cisco.nm.trx.nos.server.NOSServer.<init>(NOSServer.java:107)
        at com.cisco.nm.trx.nos.server.NOSServer.main(NOSServer.java:259)
    05/May/2010 10:43:06:028 ERROR main com.cisco.nm.xms.ctm.client.CTMCall establishIPC  - URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!
    05/May/2010 10:43:06:029 ERROR main com.cisco.nm.xms.ctm.client.CTMCall establishIPC  - URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!
    05/May/2010 10:43:06:030 ERROR main com.cisco.nm.xms.ctm.client.CTMClientProxy getProxy  - URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!
    com.cisco.nm.xms.ctm.common.CTMException: URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!
        at com.cisco.nm.xms.ctm.client.CTMCall.establishIPC(CTMCall.java:238)
        at com.cisco.nm.xms.ctm.client.CTMCall.<init>(CTMCall.java:218)
        at com.cisco.nm.xms.ctm.client.CTMClientProxy.<init>(CTMClientProxy.java:64)
        at com.cisco.nm.xms.ctm.client.CTMClientProxy.getProxy(CTMClientProxy.java:180)
        at com.cisco.nm.xms.ogs.client.OGSServerProxy.init(OGSServerProxy.java:179)
        at com.cisco.nm.xms.ogs.client.OGSServerProxy.init(OGSServerProxy.java:98)
        at com.cisco.nm.xms.ogs.client.OGSServerProxy.<init>(OGSServerProxy.java:85)
        at com.cisco.nm.trx.nos.server.EPMPoller.ogsVerifyService(EPMPoller.java:212)
        at com.cisco.nm.trx.nos.server.EPMPoller.<init>(EPMPoller.java:144)
        at com.cisco.nm.trx.nos.server.NOSServer.initializeEPMPoller(NOSServer.java:244)
        at com.cisco.nm.trx.nos.server.NOSServer.<init>(NOSServer.java:107)
        at com.cisco.nm.trx.nos.server.NOSServer.main(NOSServer.java:259)
    05/May/2010 10:43:36:038 ERROR main com.cisco.nm.xms.ctm.client.CTMCall establishIPC  - URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!
    05/May/2010 10:43:36:039 ERROR main com.cisco.nm.xms.ctm.client.CTMCall establishIPC  - URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!
    05/May/2010 10:43:36:040 ERROR main com.cisco.nm.xms.ctm.client.CTMClientProxy getProxy  - URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!
    com.cisco.nm.xms.ctm.common.CTMException: URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!
        at com.cisco.nm.xms.ctm.client.CTMCall.establishIPC(CTMCall.java:238)
        at com.cisco.nm.xms.ctm.client.CTMCall.<init>(CTMCall.java:218)
        at com.cisco.nm.xms.ctm.client.CTMClientProxy.<init>(CTMClientProxy.java:64)
        at com.cisco.nm.xms.ctm.client.CTMClientProxy.getProxy(CTMClientProxy.java:180)
        at com.cisco.nm.xms.ogs.client.OGSServerProxy.init(OGSServerProxy.java:179)
        at com.cisco.nm.xms.ogs.client.OGSServerProxy.init(OGSServerProxy.java:98)
        at com.cisco.nm.xms.ogs.client.OGSServerProxy.<init>(OGSServerProxy.java:85)
        at com.cisco.nm.trx.nos.server.EPMPoller.ogsVerifyService(EPMPoller.java:212)
        at com.cisco.nm.trx.nos.server.EPMPoller.<init>(EPMPoller.java:144)
        at com.cisco.nm.trx.nos.server.NOSServer.initializeEPMPoller(NOSServer.java:244)
        at com.cisco.nm.trx.nos.server.NOSServer.<init>(NOSServer.java:107)
        at com.cisco.nm.trx.nos.server.NOSServer.main(NOSServer.java:259)
    05/May/2010 10:44:06:050 ERROR main com.cisco.nm.xms.ctm.client.CTMCall establishIPC  - URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!
    05/May/2010 10:44:06:051 ERROR main com.cisco.nm.xms.ctm.client.CTMCall establishIPC  - URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!
    05/May/2010 10:44:06:053 ERROR main com.cisco.nm.xms.ctm.client.CTMClientProxy getProxy  - URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!
    com.cisco.nm.xms.ctm.common.CTMException: URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!
        at com.cisco.nm.xms.ctm.client.CTMCall.establishIPC(CTMCall.java:238)
        at com.cisco.nm.xms.ctm.client.CTMCall.<init>(CTMCall.java:218)
        at com.cisco.nm.xms.ctm.client.CTMClientProxy.<init>(CTMClientProxy.java:64)
        at com.cisco.nm.xms.ctm.client.CTMClientProxy.getProxy(CTMClientProxy.java:180)
        at com.cisco.nm.xms.ogs.client.OGSServerProxy.init(OGSServerProxy.java:179)
        at com.cisco.nm.xms.ogs.client.OGSServerProxy.init(OGSServerProxy.java:98)
        at com.cisco.nm.xms.ogs.client.OGSServerProxy.<init>(OGSServerProxy.java:85)
        at com.cisco.nm.trx.nos.server.EPMPoller.ogsVerifyService(EPMPoller.java:212)
        at com.cisco.nm.trx.nos.server.EPMPoller.<init>(EPMPoller.java:144)
        at com.cisco.nm.trx.nos.server.NOSServer.initializeEPMPoller(NOSServer.java:244)
        at com.cisco.nm.trx.nos.server.NOSServer.<init>(NOSServer.java:107)
        at com.cisco.nm.trx.nos.server.NOSServer.main(NOSServer.java:259)
    05/May/2010 10:44:36:064 ERROR main com.cisco.nm.xms.ctm.client.CTMCall establishIPC  - URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!
    05/May/2010 10:44:36:065 ERROR main com.cisco.nm.xms.ctm.client.CTMCall establishIPC  - URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!
    05/May/2010 10:44:36:066 ERROR main com.cisco.nm.xms.ctm.client.CTMClientProxy getProxy  - URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!
    com.cisco.nm.xms.ctm.common.CTMException: URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!
        at com.cisco.nm.xms.ctm.client.CTMCall.establishIPC(CTMCall.java:238)
        at com.cisco.nm.xms.ctm.client.CTMCall.<init>(CTMCall.java:218)
        at com.cisco.nm.xms.ctm.client.CTMClientProxy.<init>(CTMClientProxy.java:64)
        at com.cisco.nm.xms.ctm.client.CTMClientProxy.getProxy(CTMClientProxy.java:180)
        at com.cisco.nm.xms.ogs.client.OGSServerProxy.init(OGSServerProxy.java:179)
        at com.cisco.nm.xms.ogs.client.OGSServerProxy.init(OGSServerProxy.java:98)
        at com.cisco.nm.xms.ogs.client.OGSServerProxy.<init>(OGSServerProxy.java:85)
        at com.cisco.nm.trx.nos.server.EPMPoller.ogsVerifyService(EPMPoller.java:212)
        at com.cisco.nm.trx.nos.server.EPMPoller.<init>(EPMPoller.java:144)
        at com.cisco.nm.trx.nos.server.NOSServer.initializeEPMPoller(NOSServer.java:244)
        at com.cisco.nm.trx.nos.server.NOSServer.<init>(NOSServer.java:107)
        at com.cisco.nm.trx.nos.server.NOSServer.main(NOSServer.java:259)
    05/May/2010 10:45:06:075 ERROR main com.cisco.nm.xms.ctm.client.CTMCall establishIPC  - URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!
    05/May/2010 10:45:06:076 ERROR main com.cisco.nm.xms.ctm.client.CTMCall establishIPC  - URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!
    05/May/2010 10:45:06:077 ERROR main com.cisco.nm.xms.ctm.client.CTMClientProxy getProxy  - URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!
    com.cisco.nm.xms.ctm.common.CTMException: URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!
        at com.cisco.nm.xms.ctm.client.CTMCall.establishIPC(CTMCall.java:238)
        at com.cisco.nm.xms.ctm.client.CTMCall.<init>(CTMCall.java:218)
        at com.cisco.nm.xms.ctm.client.CTMClientProxy.<init>(CTMClientProxy.java:64)
        at com.cisco.nm.xms.ctm.client.CTMClientProxy.getProxy(CTMClientProxy.java:180)
        at com.cisco.nm.xms.ogs.client.OGSServerProxy.init(OGSServerProxy.java:179)
        at com.cisco.nm.xms.ogs.client.OGSServerProxy.init(OGSServerProxy.java:98)
        at com.cisco.nm.xms.ogs.client.OGSServerProxy.<init>(OGSServerProxy.java:85)
        at com.cisco.nm.trx.nos.server.EPMPoller.ogsVerifyService(EPMPoller.java:212)
        at com.cisco.nm.trx.nos.server.EPMPoller.<init>(EPMPoller.java:144)
        at com.cisco.nm.trx.nos.server.NOSServer.initializeEPMPoller(NOSServer.java:244)
        at com.cisco.nm.trx.nos.server.NOSServer.<init>(NOSServer.java:107)
        at com.cisco.nm.trx.nos.server.NOSServer.main(NOSServer.java:259)
    java.util.NoSuchElementException
        at java.util.StringTokenizer.nextToken(StringTokenizer.java:332)
        at com.cisco.nm.trx.nos.server.ProcessEPMDataManager$EpmDataQueueItem.formatAlertDataOnly(ProcessEPMDataManager.java:789)
        at com.cisco.nm.trx.nos.server.ProcessEPMDataManager$EpmDataQueueItem.processAlertData(ProcessEPMDataManager.java:951)
        at com.cisco.nm.trx.nos.server.ProcessEPMDataManager$EpmDataQueueItem.processEPMData(ProcessEPMDataManager.java:1319)
        at com.cisco.nm.trx.nos.server.ProcessEPMDataManager$EpmDataQueueItem.run(ProcessEPMDataManager.java:206)
        at com.cisco.nm.trx.nos.server.ThreadPool$1.run(ThreadPool.java:37)
    java.util.NoSuchElementException
    And in the dcrclient.log i noticed this:
    [ Wed May 05 10:40:15 CEST 2010 ] [Thread-0] DEBUG CTM.Registry - Incoming request type is:2
    [ Wed May 05 10:40:15 CEST 2010 ] [Thread-0] DEBUG CTM.Registry - backed up registry = {47001=[dmserver-RMELogLevelChange, EssentialsDM]}
    [ Wed May 05 10:40:15 CEST 2010 ] [Thread-0] DEBUG CTM.Registry - RegistryHandler.addCTMPort returning port = 47002
    [ Wed May 05 10:40:15 CEST 2010 ] [Thread-0] DEBUG CTM.Registry - Incoming request type is:4
    [ Wed May 05 10:40:15 CEST 2010 ] [Thread-0] DEBUG CTM.Registry - Added urn inventory.ics.server-RMELogLevelChangeat port 47002
    [ Wed May 05 10:40:15 CEST 2010 ] [Thread-0] DEBUG CTM.Registry - backed up registry = {47002=[], 47001=[dmserver-RMELogLevelChange, EssentialsDM]}
    [ Wed May 05 10:40:15 CEST 2010 ] [Thread-0] DEBUG CTM.Registry - Incoming request type is:2
    [ Wed May 05 10:40:15 CEST 2010 ] [Thread-0] DEBUG CTM.Registry - backed up registry = {47002=[inventory.ics.server-RMELogLevelChange], 47001=[dmserver-RMELogLevelChange, EssentialsDM]}
    [ Wed May 05 10:40:15 CEST 2010 ] [Thread-0] DEBUG CTM.Registry - RegistryHandler.addCTMPort returning port = 47003
    [ Wed May 05 10:40:15 CEST 2010 ] [Thread-0] DEBUG CTM.Registry - Incoming request type is:4
    [ Wed May 05 10:40:15 CEST 2010 ] [Thread-0] DEBUG CTM.Registry - Added urn archive.service-RMELogLevelChangeat port 47003
    [ Wed May 05 10:40:15 CEST 2010 ] [Thread-0] DEBUG CTM.Registry - backed up registry = {47003=[], 47002=[inventory.ics.server-RMELogLevelChange], 47001=[dmserver-RMELogLevelChange, EssentialsDM]}
    [ Wed May 05 10:40:15 CEST 2010 ] [Thread-16] INFO com.cisco.nm.dcr.DCRContext - Settings File: E:/LMS\lib\classpath\com\cisco\nm\dcr/dcr.ini
    [ Wed May 05 10:40:15 CEST 2010 ] [Thread-16] DEBUG com.cisco.nm.dcr.DCRSystem - In Instantiating DCR Subsystems...
    [ Wed May 05 10:40:15 CEST 2010 ] [Thread-0] DEBUG CTM.Registry - Incoming request type is:1
    [ Wed May 05 10:40:15 CEST 2010 ] [Thread-16] DEBUG com.cisco.nm.dcr.DCRDatabaseAccess -  Query is UPDATE JRM set command= '$JP -cw:jre lib\jre -cp MDC\tomcat\common\lib\activation.jar;objects\db\java\smtp.jar;MDC\tomcat\common\lib\mail.jar;MDC\tomcat\webapps\cwhp\WEB-INF\lib\dcrimpexp.jar;MDC\tomcat\webapps\cwhp\WEB-INF\lib\ogs-client.jar;MDC\tomcat\webapps\cwhp\WEB-INF\lib\ogs-util.jar;MDC\tomcat\webapps\cwhp\WEB-INF\lib\ogs-server.jar;MDC\tomcat\webapps\cwhp\WEB-INF\classes;MDC\tomcat\webapps\cwhp\WEB-INF\lib\ctm.jar;MDC\tomcat\webapps\cwhp\WEB-INF\lib\struts.jar;MDC\tomcat\shared\lib\MICE.jar;MDC\tomcat\shared\lib\NATIVE.jar;MDC\tomcat\webapps\cwhp\WEB-INF\lib\log4j.jar;MDC\tomcat\shared\lib\xerces.jar;MDC\tomcat\common\lib\servlet.jar;MDC\jre\lib\ext\trust.jar;MDC\jre\lib\ext\jcert.jar;MDC\jre\lib\ext\jnet.jar;MDC\jre\lib\ext\trust.jar;MDC\jre\lib\ext\jsse.jar;MDC\jre\lib\ext\store.jar;lib\classpath;www\classpath $JJ com.cisco.nm.dcr.impexp.DCRJobInvoker $JI' WHERE type_id = 'DCR Import Export';
    [ Wed May 05 10:40:15 CEST 2010 ] [Thread-16] DEBUG com.cisco.nm.dcr.DCRDataManagement - Attribute type details feteched from database
    [ Wed May 05 10:40:15 CEST 2010 ] [Thread-16] DEBUG com.cisco.nm.dcr.DCRSystem - DCR Subsystems intialized sucessfully
    [ Wed May 05 10:40:15 CEST 2010 ] [Thread-16] DEBUG CTM.client - Urn:"DCRCAM" Host:EGEER00AS64 Encoding style:1URL:443/cwhp/CTMServlet
    [ Wed May 05 10:40:15 CEST 2010 ] [Thread-16] INFO CTM.client - Establishing RPC
    [ Wed May 05 10:40:15 CEST 2010 ] [Thread-16] DEBUG CTM.client - Secure Connection is set to TRUE in CTMClientProperties
    [ Wed May 05 10:40:15 CEST 2010 ] [Thread-16] DEBUG CTM.client - Port specified in CTMClientProperties is 80
    [ Wed May 05 10:40:15 CEST 2010 ] [Thread-16] DEBUG CTM.client - The newly formed URL is https://EGEER00AS64:443/cwhp/CTMServlet
    [ Wed May 05 10:40:15 CEST 2010 ] [Thread-16] DEBUG CTM.client - Urn:"LocalDCR" Host:EGEER00AS64 Encoding style:1URL:443/cwhp/CTMServlet
    [ Wed May 05 10:40:15 CEST 2010 ] [Thread-16] INFO CTM.client - Establishing RPC
    [ Wed May 05 10:40:15 CEST 2010 ] [Thread-16] DEBUG CTM.client - Secure Connection is set to TRUE in CTMClientProperties
    [ Wed May 05 10:40:15 CEST 2010 ] [Thread-16] DEBUG CTM.client - Port specified in CTMClientProperties is 80
    [ Wed May 05 10:40:15 CEST 2010 ] [Thread-16] DEBUG CTM.client - The newly formed URL is https://EGEER00AS64:443/cwhp/CTMServlet
    [ Wed May 05 10:40:15 CEST 2010 ] [Thread-16] DEBUG CTM.client - RPC, EncodingStyle = CTMConstants.CTM_BINARY
    [ Wed May 05 10:40:15 CEST 2010 ] [Thread-21] DEBUG CTM.Registry - Server Start Check Passed For 47002
    [ Wed May 05 10:40:15 CEST 2010 ] [Thread-21] DEBUG CTM.Registry -  server running at 47002
    [ Wed May 05 10:40:16 CEST 2010 ] [Thread-22] DEBUG CTM.Registry - Server Start Check Passed For 47003
    [ Wed May 05 10:40:16 CEST 2010 ] [Thread-22] DEBUG CTM.Registry -  server running at 47003
    [ Wed May 05 10:40:17 CEST 2010 ] [main] INFO com.cisco.nm.dcr.DCRContext - Settings File: E:/LMS\lib\classpath\com\cisco\nm\dcr/dcr.ini
    [ Wed May 05 10:40:17 CEST 2010 ] [main] DEBUG com.cisco.nm.dcr.DCRSystem - In Instantiating DCR Subsystems...
    [ Wed May 05 10:40:17 CEST 2010 ] [main] DEBUG com.cisco.nm.dcr.DCRDatabaseAccess -  Query is UPDATE JRM set command= '$JP -cw:jre lib\jre -cp MDC\tomcat\common\lib\activation.jar;objects\db\java\smtp.jar;MDC\tomcat\common\lib\mail.jar;MDC\tomcat\webapps\cwhp\WEB-INF\lib\dcrimpexp.jar;MDC\tomcat\webapps\cwhp\WEB-INF\lib\ogs-client.jar;MDC\tomcat\webapps\cwhp\WEB-INF\lib\ogs-util.jar;MDC\tomcat\webapps\cwhp\WEB-INF\lib\ogs-server.jar;MDC\tomcat\webapps\cwhp\WEB-INF\classes;MDC\tomcat\webapps\cwhp\WEB-INF\lib\ctm.jar;MDC\tomcat\webapps\cwhp\WEB-INF\lib\struts.jar;MDC\tomcat\shared\lib\MICE.jar;MDC\tomcat\shared\lib\NATIVE.jar;MDC\tomcat\webapps\cwhp\WEB-INF\lib\log4j.jar;MDC\tomcat\shared\lib\xerces.jar;MDC\tomcat\common\lib\servlet.jar;MDC\jre\lib\ext\trust.jar;MDC\jre\lib\ext\jcert.jar;MDC\jre\lib\ext\jnet.jar;MDC\jre\lib\ext\trust.jar;MDC\jre\lib\ext\jsse.jar;MDC\jre\lib\ext\store.jar;lib\classpath;www\classpath $JJ com.cisco.nm.dcr.impexp.DCRJobInvoker $JI' WHERE type_id = 'DCR Import Export';
    [ Wed May 05 10:40:17 CEST 2010 ] [main] DEBUG com.cisco.nm.dcr.DCRDataManagement - Attribute type details feteched from database
    [ Wed May 05 10:40:17 CEST 2010 ] [main] DEBUG com.cisco.nm.dcr.DCRSystem - DCR Subsystems intialized sucessfully
    [ Wed May 05 10:40:17 CEST 2010 ] [main] DEBUG CTM.client - Urn:"DCRCAM" Host:EGEER00AS64 Encoding style:1URL:443/cwhp/CTMServlet
    [ Wed May 05 10:40:17 CEST 2010 ] [main] INFO CTM.client - Establishing RPC
    [ Wed May 05 10:40:17 CEST 2010 ] [main] DEBUG CTM.client - Secure Connection is set to TRUE in CTMClientProperties
    [ Wed May 05 10:40:17 CEST 2010 ] [main] DEBUG CTM.client - Port specified in CTMClientProperties is 80
    [ Wed May 05 10:40:17 CEST 2010 ] [main] DEBUG CTM.client - The newly formed URL is https://EGEER00AS64:443/cwhp/CTMServlet
    [ Wed May 05 10:40:17 CEST 2010 ] [Thread-0] DEBUG CTM.Registry - Incoming request type is:1
    [ Wed May 05 10:40:19 CEST 2010 ] [Thread-0] DEBUG CTM.Registry - Incoming request type is:1
    [ Wed May 05 10:40:20 CEST 2010 ] [Thread-8] DEBUG CTM.server - Invoked method   class com.cisco.nm.trx.tis.server.TISServiceImpl::getAllDeviceStatusSuccessfully
    [ Wed May 05 10:40:20 CEST 2010 ] [Thread-8] DEBUG CTM.server - After executecall now
    [ Wed May 05 10:40:20 CEST 2010 ] [Thread-8] DEBUG CTM.server - method executed
    [ Wed May 05 10:40:20 CEST 2010 ] [Thread-8] DEBUG CTM.server - response sent
    [ Wed May 05 10:40:20 CEST 2010 ] [Thread-8] DEBUG CTM.server - came in handleRequest
    [ Wed May 05 10:40:20 CEST 2010 ] [Thread-8] DEBUG CTM.server - Header read
    [ Wed May 05 10:40:20 CEST 2010 ] [Thread-8] DEBUG CTM.server - Got a closeconnection from client
    [ Wed May 05 10:40:20 CEST 2010 ] [Thread-8] INFO CTM.server - ClientEntry requestID:1273048820494 is deleted. hashtable size:0
    [ Wed May 05 10:40:20 CEST 2010 ] [Thread-8] DEBUG CTM.server - Will now close the TCPChannel
    [ Wed May 05 10:40:20 CEST 2010 ] [Thread-7] INFO com.cisco.nm.dcr.DCRContext - Settings File: E:/LMS\lib\classpath\com\cisco\nm\dcr/dcr.ini
    [ Wed May 05 10:40:20 CEST 2010 ] [Thread-7] DEBUG com.cisco.nm.dcr.DCRSystem - In Instantiating DCR Subsystems...
    [ Wed May 05 10:40:21 CEST 2010 ] [Thread-7] DEBUG com.cisco.nm.dcr.DCRDatabaseAccess -  Query is UPDATE JRM set command= '$JP -cw:jre lib\jre -cp MDC\tomcat\common\lib\activation.jar;objects\db\java\smtp.jar;MDC\tomcat\common\lib\mail.jar;MDC\tomcat\webapps\cwhp\WEB-INF\lib\dcrimpexp.jar;MDC\tomcat\webapps\cwhp\WEB-INF\lib\ogs-client.jar;MDC\tomcat\webapps\cwhp\WEB-INF\lib\ogs-util.jar;MDC\tomcat\webapps\cwhp\WEB-INF\lib\ogs-server.jar;MDC\tomcat\webapps\cwhp\WEB-INF\classes;MDC\tomcat\webapps\cwhp\WEB-INF\lib\ctm.jar;MDC\tomcat\webapps\cwhp\WEB-INF\lib\struts.jar;MDC\tomcat\shared\lib\MICE.jar;MDC\tomcat\shared\lib\NATIVE.jar;MDC\tomcat\webapps\cwhp\WEB-INF\lib\log4j.jar;MDC\tomcat\shared\lib\xerces.jar;MDC\tomcat\common\lib\servlet.jar;MDC\jre\lib\ext\trust.jar;MDC\jre\lib\ext\jcert.jar;MDC\jre\lib\ext\jnet.jar;MDC\jre\lib\ext\trust.jar;MDC\jre\lib\ext\jsse.jar;MDC\jre\lib\ext\store.jar;lib\classpath;www\classpath $JJ com.cisco.nm.dcr.impexp.DCRJobInvoker $JI' WHERE type_id = 'DCR Import Export';
    [ Wed May 05 10:40:21 CEST 2010 ] [Thread-7] DEBUG com.cisco.nm.dcr.DCRDataManagement - Attribute type details feteched from database
    [ Wed May 05 10:40:21 CEST 2010 ] [Thread-7] DEBUG com.cisco.nm.dcr.DCRSystem - DCR Subsystems intialized sucessfully
    [ Wed May 05 10:40:21 CEST 2010 ] [Thread-7] DEBUG CTM.client - Urn:"DCRCAM" Host:EGEER00AS64 Encoding style:1URL:443/cwhp/CTMServlet
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    [ Wed May 05 10:40:21 CEST 2010 ] [Thread-7] DEBUG CTM.client - Secure Connection is set to TRUE in CTMClientProperties
    [ Wed May 05 10:40:21 CEST 2010 ] [Thread-7] DEBUG CTM.client - Port specified in CTMClientProperties is 80
    [ Wed May 05 10:40:21 CEST 2010 ] [Thread-7] DEBUG CTM.client - The newly formed URL is https://EGEER00AS64:443/cwhp/CTMServlet
    [ Wed May 05 10:40:21 CEST 2010 ] [Thread-16] DEBUG CTM.common - classLocation is: jar:file:/E:/LMS/MDC/tomcat/webapps/rme/WEB-INF/lib/ctm.jar!/com/cisco/nm/xms/ctm/common/CTMConfig.class
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    [ Wed May 05 10:40:21 CEST 2010 ] [Thread-16] DEBUG CTM.client - Optimization =  true
    [ Wed May 05 10:40:21 CEST 2010 ] [Thread-7] DEBUG CTM.client - RPC, EncodingStyle = CTMConstants.CTM_BINARY
    [ Wed May 05 10:40:21 CEST 2010 ] [Thread-16] DEBUG CTM.client - Returning result of invoke
    [ Wed May 05 10:40:21 CEST 2010 ] [Thread-16] DEBUG CTM.client - Urn:"LocalDCR" Host:EGEER00AS64 Encoding style:1URL:443/cwhp/CTMServlet
    [ Wed May 05 10:40:21 CEST 2010 ] [Thread-16] INFO CTM.client - Establishing RPC
    [ Wed May 05 10:40:21 CEST 2010 ] [Thread-16] DEBUG CTM.client - Secure Connection is set to TRUE in CTMClientProperties
    [ Wed May 05 10:40:21 CEST 2010 ] [Thread-16] DEBUG CTM.client - Port specified in CTMClientProperties is 80
    [ Wed May 05 10:40:21 CEST 2010 ] [Thread-16] DEBUG CTM.client - The newly formed URL is https://EGEER00AS64:443/cwhp/CTMServlet
    [ Wed May 05 10:40:21 CEST 2010 ] [Thread-16] DEBUG CTM.client - RPC, EncodingStyle = CTMConstants.CTM_BINARY
    [ Wed May 05 10:40:21 CEST 2010 ] [Thread-16] DEBUG CTM.common - classLocation is: jar:file:/E:/LMS/MDC/tomcat/webapps/rme/WEB-INF/lib/ctm.jar!/com/cisco/nm/xms/ctm/common/CTMConfig.class
    [ Wed May 05 10:40:21 CEST 2010 ] [Thread-16] DEBUG CTM.client - LocalUrnPort recd = 40053
    [ Wed May 05 10:40:21 CEST 2010 ] [Thread-16] DEBUG CTM.client - Optimization =  true
    [ Wed May 05 10:40:21 CEST 2010 ] [Thread-16] DEBUG CTM.client - Returning result of invoke
    [ Wed May 05 10:40:21 CEST 2010 ] [Thread-0] DEBUG CTM.Registry - Incoming request type is:1
    [ Wed May 05 10:40:22 CEST 2010 ] [Thread-16] DEBUG CTM.common - classLocation is: jar:file:/E:/LMS/MDC/tomcat/webapps/rme/WEB-INF/lib/ctm.jar!/com/cisco/nm/xms/ctm/common/CTMConfig.class
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    [ Wed May 05 10:40:22 CEST 2010 ] [Thread-16] DEBUG CTM.Registry - port:47001 urn:"inventory.ics.server-RMELogLevelChange"
    [ Wed May 05 10:40:22 CEST 2010 ] [Thread-16] INFO CTM.Registry -  Waiting to read the data ...
    [ Wed May 05 10:40:22 CEST 2010 ] [Thread-0] DEBUG CTM.Registry - Incoming request type is:4
    [ Wed May 05 10:40:22 CEST 2010 ] [Thread-0] DEBUG CTM.Registry - Sever is Alive ! Socket[addr=localhost/127.0.0.1,port=47002,localport=32440]
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    [ Wed May 05 10:40:22 CEST 2010 ] [Thread-0] ERROR CTM.Registry - CTMRegistryResponse FAILED
    [ Wed May 05 10:40:22 CEST 2010 ] [Thread-16] ERROR CTM.Registry - CTMRegistryClient::addNewURNEntry  URN : inventory.ics.server-RMELogLevelChange ErrMsg : URN already in use
    [ Wed May 05 10:40:22 CEST 2010 ] [Thread-16] DEBUG CTM.server - Duplicate urn inventory.ics.server-RMELogLevelChange
    [ Wed May 05 10:40:22 CEST 2010 ] [Thread-16] ERROR CTM.server - CTMRegistryClient::addNewURNEntry  URN : inventory.ics.server-RMELogLevelChange ErrMsg : URN already in use
    [ Wed May 05 10:40:22 CEST 2010 ] [Thread-0] DEBUG CTM.Registry - Incoming request type is:2
    [ Wed May 05 10:40:22 CEST 2010 ] [Thread-0] DEBUG CTM.Registry - backed up registry = {47003=[archive.service-RMELogLevelChange], 47002=[inventory.ics.server-RMELogLevelChange], 47001=[dmserver-RMELogLevelChange, EssentialsDM]}
    I attached the output of pdshow command.
    What is causing these Problem? A corrupt database or some invalid setting??
    Does anybody has an idea?
    Thanks in advance
    Frank

    Hi Joe,
    thanks for your fast reply.
    The corresponding SR is 614309645.
    These are the TAC provided files and sizes.
    05/06/2010 10:46 AM 1,731  ProcessEPMDataManager$EpmDataQueueItem$epmAlarmHistory.class
    05/06/2010 10:46 AM 1,391  ProcessEPMDataManager$EpmDataQueueItem$epmConditionHistory.class
    05/06/2010 10:46 AM 889  ProcessEPMDataManager$EpmDataQueueItem$epmEventProperties.class
    05/06/2010 10:46 AM 33,774  ProcessEPMDataManager$EpmDataQueueItem.class
    05/06/2010 10:46 AM 7,112  ProcessEPMDataManager.class
    The setup instruction from TAC:
    1- Stop the  daemon manager:
                 net stop crmdmgtd
    2- Go  to:
    $NMSROOT/MDC/tomcat/webapps/triveni/WEB-INF/classes/com/cisco/nm/trx/nos/server
    and backup  the original files (either copy them to another safe directory or rename them to  something like . Please don't retain the  original extension when renaming the files.
    3- Make  sure that the patch files have the following MD5s:
    MD5  (ProcessEPMDataManager$EpmDataQueueItem$epmAlarmHistory.class) =  08851732b0b3aac5bb0636cc3e8e3c10
    MD5  (ProcessEPMDataManager$EpmDataQueueItem$epmConditionHistory.class) =  7933e55abb6ad604aa6ca8d3126ff189
    MD5  (ProcessEPMDataManager$EpmDataQueueItem$epmEventProperties.class) =  af3b72952ec59d59e30b0309af80a9d2
    MD5  (ProcessEPMDataManager$EpmDataQueueItem.class) =  a70f49f8eab6bdea007b4ddd79e3809f
    MD5  (ProcessEPMDataManager.class) =  a6ec024955bb638d8fec47694816a82a3-
    4- Replace  the originals in the above mentioned directory with these  versions.
    5 Start the  Daemon manager:
                 net start crmdmgtd
    I followed these instructions and still facing the problem.
    I also searched for the libeay32.dll and ssleay32.dll, i found them, but in a path not included in the Windows PATH variable. Therefore these files should not influence LMS.
    In the NOS Log i still see these messages:
    10-May-2010|15:01:10.027|ERROR|NOS|Process EPM Data Thread:Pooled  Thread:1|EpmDataQueueItem|processEPMData()|.|Caught Exception in  processEPMData():  java.util.NoSuchElementException
    10-May-2010|15:01:39.747|DEBUG|NOS|Thread-5|EPMPoller|pollEPM_Wash|.|Inside  pollEPM_Wash
    10-May-2010|15:01:39.747|DEBUG|NOS|Thread-5|EPMPoller|pollEPM_Wash()|.|!!  _pollStarted =  true
    10-May-2010|15:01:39.747|DEBUG|NOS|Thread-5|NOSUtil|sendNotifOnStart|.|0
    10-May-2010|15:01:39.747|DEBUG|NOS|Thread-5|EPMPoller|pollEPM_Wash()|.|No  DB Exception in  polling
    Since these Messages depends on EPM Data i had a look into the EPMServer.log and EPM.log
    The EPMServer.log is shortened and showing all entries from the last dmgtd start. After the usual urn_not_found messages and the init of the Groups the following entry is generated:
    java.lang.NullPointerException
        at com.cisco.nm.trx.epm.providers.alarm.AlarmUpdateListener.processUpdatedAlarm(Unknown Source)
        at com.cisco.nm.trx.epm.providers.alarm.AlarmUpdateListener.run(Unknown Source)
        at java.lang.Thread.run(Thread.java:595)
    After that i changerd the logging of EPM to debug and attached the file as EPM_Debug.zip to this post.
    Thanks a lot for your valuable support so far.
    Cheers Frank

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