LMS3.2/UT: Bad entries in Switch port report Reclaim UP

Hi,
Customer has bad entries when he works with Switch port report Reclaim UP:
if it takes older than 5 days, he has many records, most of them (about 15500 !!!) are from 2010/11/8, some from 2010/11/9 (about 60) and some from 2010/11/10 (about 300)
If it takes older than 30 days, reports is empty.
Inventory jobs is schedule each day at 6:00 am.
UT keeps history 90 days.
We can see records from port which have never be connected, but we should not find entries that have never been connected.
on Campus guide I saw that :
Reclaim Unused Up Ports Report
Campus Manager queries both link and access ports to generate the Unused Up report. It uses ports:
-That are administratively up
and
-That were previously connected to an endhost or a device but are unconnected at least a day You can generate reports on ports that have been in Unused Up state for a specified interval of time.
We have 2 issues:
- ports which have never been connected.
- ports which have a bad last seen date
You will find result command:
ut -cli -switchPortReclaimReport type up days 5 -devices all -export c:\up_5j.txt -u user -p password
Many thanks for your help,
Elisabeth

This sounds like a problem with Object Grouping Services where Campus OGS is not able to communicate with CMF OGS.
The shortest solution might be to just restart LMS, wait 15 minutes and then check again.
If that does not help,
1) Enable OGS debugging for both Campus and CMF
NMSROOT = C:\progra~1\CSCOpx or /opt/CSCOpx (unix)
NMSROOT/MDC/tomcat/webapps/cwhp/WEB-INF/classes/log4j-ogs.properties
NMSROOT/MDC/tomcat/webapps/campus/WEB-INF/classes/log4j-ogs.properties
Change ALL instances of FATAL, ERROR, WARN, and INFO to DEBUG.
(might want to back these files up first, you will want to change them back when finished)
2) Restart LMS (wait 5 mins betweens stop/start)
windows
> net stop crmdmgtd
> net start crmdmgtd
unix
# /etc/init.d/dmgtd stop
# /etc/init.d/dmgtd start
3) Reproduce the problem
4) Collect Log files in
C:\progra~1\CSCOpx\log or /var/adm/CSCOpx/log (unix)
CampusOGSClient.log
CampusOGSServer.log
CMFOGSClient.log
CMFOGSServer.log  
5) Open a case with TAC
Good luck
Tom

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    switchport mode access
    switchport voice vlan 101
    switchport port-security maximum 2
    switchport port-security
    switchport port-security aging time 2
    switchport port-security violation restrict
    switchport port-security aging type inactivity
    ip arp inspection limit rate 100
    load-interval 30
    srr-queue bandwidth share 1 70 25 5
    srr-queue bandwidth shape 3 0 0 0
    priority-queue out
    mls qos trust device cisco-phone
    spanning-tree portfast
    spanning-tree bpduguard enable
    ip verify source
    ip dhcp snooping limit rate 100
    For data only:
    interface GigabitEthernet1/0/24- interface GigabitEthernet1/0/28
    description DATA only ports
    switchport access vlan 102
    switchport mode access
    switchport port-security maximum 3
    switchport port-security
    switchport port-security aging time 2
    switchport port-security violation restrict
    switchport port-security aging type inactivity
    ip arp inspection limit rate 100
    load-interval 30
    srr-queue bandwidth share 1 70 25 5
    srr-queue bandwidth shape 3 0 0 0
    priority-queue out
    spanning-tree portfast
    spanning-tree bpduguard enable
    ip verify source
    ip dhcp snooping limit rate 100
    That's Cisco's recommendation.
    And just my opinion is that I'd much rather shut a port down that receives a BPDU than just filter it. Reason being that you can't trust users not to do something stupid, like hook two switch ports to the same switch they're using at their desk in an effort to "make the network faster". For two, if someone malicious plugs in a switch into your environment, shut the port down. . .that makes it hard for them to do anything malicious.

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