Loading 0CUSTOMER HIERARCHIE

Hi Gurus.
I'm trying to download the hierarchy i have in R/3 for Customer, but I have a problem.
I'm using 0CUST_SALES_LKDH_HIER datasource to load the hierarchy.
I go to transaction RSA3 and test the extractor, and it brings 187 registers and i see the details and it is the hierarchy i want to download.
I have activated this DataSource in R/3 and also replicate it in BW, i create the infopackage to download the hierarchy but when i run the package it is not bringing me anything.
Can you help me to solve this problem.
THANKS.

Hi KJ
Yes, when I run the infopackage, the status in the monitor is yellow, but this is because it seems there is a problem with the idoc's in R/3, BW sends the idocs to R/3 but there is no response in R/3 side. It is very strange because it is happening to me in all infopackages I run, but more curious is that when i load master data or transactional data, it is reaching the datatargets, and is loading apparently well, but the status is always yellow, I have to force it to convert into green in order to see the information in the datatargets. And when I check my connection to R/3 everything is working ok, the only thing is that when I go to transaction SM58 in R/3 and enter with the user ALEREMOTE i see and error that says I don't have permission to send IDOC's of type RSINFO, but i check the profiles of ALEREMOTE and it has SAP_ALL and S_BI-WX_RFC profiles.
Any other solution ??
THANKS A LOT

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Message was edited by:
        Raj Singh

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Message was edited by:
        mohan kumar
Message was edited by:
        mohan kumar

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Loading 0CUSTOMER HIERARCHIE

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