Loading Addons via TS session

Forum,
I have a system where by it is taking users to between 5 -10 minutes for XL reporter to load each time the login process is run. These users are accessing SAP through TS sessions.
Is there anything we can do to help improve this?
Regards,
Juan

Hi Juan,
There are many potential reasons that may cause the delay. You have to change something one by one to see what is the root cause.
Do you have any error logs? What is the normal speed if the same Report run by direct client?
Thanks
Gordon

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    The url passed by the user contains d and t parameters when are unique for each user session.
    Solution tried:
    Accessed website via another VIP without http redirect rule but could not see difference.
    Tried to match machine key across all servers : Failed . Could see the ‘d’ value different for each server.
    Load balancer VIP :
    x.x.x.x
    redirect: http > https
    SSL Offload : ON
    Poool:
    WEB1
    WEB2
    WEB3
    WEB4
    WEB5
    All servers listening on port 80
    sticky config:
    sticky ihttp-cookie cookie1 vip-1.1.1.1-80-stickyfarm
      cookie insert browser-expire
      replicate sticky
      serverfarm vip-1.1.1.1_80
    sticky http-cookie cookie1 vip-farm:1.1.1.1:443
      cookie insert browser-expire
      replicate sticky
      serverfarm farm:1.1.1.1:443
    Has anyone else come across similar issue?
    Can you plese check if there is any config on cisco ace that will ensure that session persistence is maintained for these 2 requests.
    Thank you for all the help.
    regards,
    Sangram

    Hello Sangram,
    We would need simultanous packet traces before and after the ACE to get to the root cause of this issue so I would recommend that you open a cisco tac case for more in depth troubleshooing of this issue.
    Joel Lamousnery
    CCIE R&S - 36768
    Engineer, Customer Support
    Technical Services

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