Lock screen frozen

i am unable to side my lock screen. but when i used siri i was able to tap the screen, how can i get my screen to slide if it won't let me tap the screen

First see if you have the accessibility VoiceOver feature turned on.
Triple click the home button and try going to Settings>General>Accessibility and turn VoiceOver off. You may have to use three fingers to scroll the screen to get there. If problems see the following for how to turn off via iTunes:
  iPhone: Configuring accessibility features (including VoiceOver and Zoom)
If not successful
- Reset the iOS device. Nothing will be lost      
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:                                               
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.                       
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
  Apple Retail Store - Genius Bar                                                              

Similar Messages

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  • Phone got dropped, SIM Locked, screen frozen

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  • Frozen on lock screen and reboots

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    Try Recovery Mode... http://support.apple.com/kb/HT1808

  • HT201412 My lock screen is frozen. It will not let me slide to unlock or anything. I can't power it off because my lock button is broken and I can't do the assistive touch thing? Help!

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  • HT1212 my iphone is frozen on the lock screen and will not let me enter my passcode, I have held the home button and power button for up to 1 minute and plugged it up to itunes because its locked it wont work? i need help

    i have connected it to itunes like i was told to do and it wont do anything because its locked with a passcode and its frozen on the lock screen and will not let me enter myt passcode and after a while it just shuts off, it has been doing this for almost 48 hours. I was told to hold the home button and power button to shut it down and that I could then restart it and it would work... Nothing has helped, What can I try???

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  • My ipad mini won't get off the frozen lock screen

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  • HT201412 My screen has an icloud backup request.  It tells me it has not been backed up for 2 weeks.  It says backups happen when ipad is plugged in, locked & connected to wi-fi.  If I press okay nothing happens.  Screen frozen with this action

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    Try a reset:
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  • My iPhone 4S has been frozen in the loading screen I don't know how to fix it:( my lock screen button doesn't work

    My iPhone 4S has been frozen in the loading screen I don't know how to fix it:( my lock screen button doesn't work

    Without a working lock screen button, you'll probably have to wait for the battery to go dead.  Once it doesn't wake up by pressing the home button you can plug it into a charger and it will eventually reboot.

  • My nephews iPad Mini is stuck on the lock screen. It's frozen and you can't slide the unlock bar. I tried rebooting it and it didn't work. What can I do to fix it?

    My nephews iPad Mini is stuck on the lock screen. It's frozen and you can't slide the unlock bar. I tried rebooting it and it didn't work. What can I do to fix it?

    How can I unlock my iPad if I forgot the passcode?
    http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    You may have to do this several times.
    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • My iphone 5c is frozen on the lock screen with a text message, I can't swipe it to unlock it. What do I do?

    My iPhone 5c is frozen on the lock screen with a text message on it. When I try and swipe the screen it sticks about halfway through the swipe. What do I do?

    A reset may help. Tap and hold the Home button and the On/Off buttons for approximately 15-20 seconds, until the Apple logo reappears. When the logo appears, release both buttons.
    No content is affected by this procedure.

  • My lock screen is frozen... help!

    My lock screen is frozen. Every once in awhile I can get past the lock screen, when I do everything works fine until I turn it off.I restored it 3 times, once  as a new phone, it didn't help!

    here is a Knowledgebase Article I recommend you read:
    http://support.apple.com/kb/TS1445

  • My lock screen is frozen

    My lock screen is frozen and I can't turn off my ipod touch

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Lock screen is frozen

    lock screen is frozen but appears there is another screen open behind it

    Try to reboot your iPod
    http://www.apple.com/support/ipodtouch/assistant/ipodtouch/#section_1

  • My sons ipad2 has just frozen on the lock screen.

    Please help! My sons ipad2 has kind of frozen on the lock screen. If I press the slide to unlock a white box appears around it and a voice says unlock but nothing happens. Also if I press the time it will say the time and show the white box but again nothing happens. I have tried to reset it multiple time with no joy.
    I have also connected it to iTunes to restore it but it say that I have to turn off the find my ipad app, which of course I can't as I can't get past the lock screen and I have also tried to update it, however as my son has only a limited amount of space it won't let me do that either. I hope someone can help and thank you in advance for trying.

    Hi Scarecrow1400, thank you for trying to help this evening. I eventually came across an article about ipad recovery mode and on the second attempt was able to restore the ipad to factory settings which obviously bypasses the 'where my ipad' feature. So, for now it's fixed :-) thanks again and I hope you have a great new year.

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