Log out other user - what if I do not know who they are?

I work in a hostel and use a computer that has two user accounts. When I plug my iShuffle on my user account (that is only used by me) in the following warning comes up:
"Another user on this computer is using the iPod software, so iTunes is unable to communicate with this iPod. Please ask the other user to log out?"
I do not know who the other user is, so cannot log them out. Is there a way of fixing this without re & de-installing the software?
  Windows XP  

-Open the Task Manager (press CTRL-SHIFT-ESC).
-Click the Processes tab.
-Find the iPodService.exe, select it, and End Process it.
-Repeat for iTunes.exe and iTunesHelper.exe, if they are there.
-Close the Task Manager.
-Start iTunes again.

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