User ID change requires PW. What if I do not know it and can't reset it?

A User ID change requires a PW. What if I do not know it and can't reset it?

I still don't understand how and when you are encountering that obstacle, but nevertheless if you cannot surmount it you will have to solicit Apple's help.
Apple can reset your iPhone if you present them its original, dated sales receipt. I believe you will have to do that in person at an Apple Store or an Apple Authorised Service Provider.

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HT5312 How do i change my security questions if i do not know them amd also do not know my rescue email?

How do i change my security questions if i do not know them and also do not know my rescue email?

Contact the Apple ID Security site from http://support.apple.com/kb/HT5699 or call the AppleCare support number from http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team.

I have a Mac Air system requires a password. I do not know the password. I have no password input. What to do?

I have a Mac Air system requires a password. I do not know the password. I have no password input. What to do?

You must change the password. If you are using Snow Leopard or Leopard > http://support.apple.com/kb/HT1274
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I changed from a dial up to a high speed network and can no longer get Firefox to work as my browser. What do I need to do?

I changed from a dial up to a high speed network and can no longer get Firefox to work as my browser. What can I do.
I did try to download Firefox again, but still will not work.

Download a fresh Firefox copy and save the file to the desktop.
* Firefox 6.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version.
* Do not remove personal data when you uninstall the current version.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
* http://kb.mozillazine.org/Profile_folder_-_Firefox
* http://kb.mozillazine.org/Profile_backup

Hello, I have a problem, my computer is interrupted very often CAN I changed Maveric when working and 15 times a day is very disturbing and nustiu what I do is not only blocking and restarts

hello,
I have a problem, my computer is interrupted very often CAN I changed Maveric when working and 15 times a day is very disturbing and nustiu what I do is not only blocking and restarts

If you are getting Kernel Panics, this article (available in many languages) will explain how to find the reports. You can post the latest one here for Readers to help you:
How to Log a Kernel Panic

I have my ACCOUNT in The US, Moved to Chile and wanted to change but since still have US$1.00 in my account can not do it and can't find anything for a buck... What can I do?

Pls need help I have my ACCOUNT in The US, Moved to Chile and wanted to change but since still have US$1.00 in my account can not do it and can't find anything for a buck... What can I do?

Changing your iTunes Store country:
Sign in to the account for the iTunes Store region you'd like to use. If already signed in to an account, from Settings, choose Store and then View Account.
Tap "Change Country of Region" and follow the on screen process of changing your region. Agree to the terms and conditions for the region if necessary, and then change your billing information.
This is from http://support.apple.com/kb/HT1311
If you get an error, then contact: http://www.apple.com/support/itunes/contact/

TS1363 What can I do for an Ipod that won't update, won't allow you to eject it, and can't reset either?

What can I do for an Ipod that won't update, won't allow you to eject it, and can't reset either? I can simply unplug it from my pc and after a while it runs down and works fine after a charge. Wanting to clear data and sell but nothing seems to work. The ipod was originally set up on a different computer and with a different I tunes account as well. Would that make any difference?

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Next
Try disabling the computer's antivirus and firewall.
- Next try the manual install method of:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
Place the iPod in recovery mode after the firmware download is complete and then restore using the instructions in the article. Sometimes recovery mode timeouts and returns to disabled before the firmware download is complete.
- Then try on another computer

HT1976 I have purchased the device was the work of Yvonne Software did not know that the inside account Cloud I do not know what email I do not know bass Bord please help me thank you

I have purchased the device was the work of Yvonne Software did not know that the inside account Cloud I do not know what email I do not know bass Bord please help me thank you

khalid alawad wrote:
I was in Saudi Arabia and I have been working with the man in the shop for buying and selling devices and the cases of Financial does not allow me lossy money, because I bought more than one device Avon and one of them that you see above, and I have a number 7 Yvonne 5 and 8 Avon 4 I do not want Mabdakhal iPhone but to activate and sell and not Tgrima money please, I want solution and good luck to you my best wishes and please, I want to help me for my loss not to the owner of the shop who work LED \ Ye would have lost my job and my money thank you
You are making little sense. Antonio's answer still stands.

HT201407 I am Hamza of Iraq as possible understand me, bought the iPhone from the owner of the device user and I do not know him and have worked formate device to show white screen and please me to activate the device via email and password Please help m

I am Hamza of Iraq as possible understand me, bought the iPhone from the owner of the device user and I do not know him and have worked formate device to show white screen and please me to activate the device via email and password Please help me I am po

You need the Apple ID and password that was originally used to set up the device. Ask the seller to give it to you. If the seller is unable or unwilling to provide the information, the Phone is probably stolen. There is nothing you can do.

I changed my apple id password are my imessages still there and can they be viewed without the new password?

i changed my apple id password are my imessages still there and can they be viewed without the new password?

If you want to change your iCloud ID or password on your phone go to Settings>iCloud and tap Delete Account, then sign back in with your updated information. Note: this only deletes the account and any synced data from your phone, not from iCloud. Provided you are signing back into the same account and not changing accounts it will be synced back to your device when you sign back in.

Network account - Having "user must change password at nex logon checked" - does not allow user to login

Hi,
We have several SharePoint 2013 sites which, when the option called "User must change password at next logon" is checked on a user's Active Directory account, the user is not allowed to login to the SharePoint site. Is this something that needs
to be changed on the SharePoint end to resolve?
thanks,
Sherazad.
Sherazad

You need to look at a different solution that allows this, e.g. home-grown solution, 3rd party, and I believe Forefront Identity Manager can also accomplish this task. There are quite a few self-service password management solutions out there. Search on
that term, and you should be able to find something that works for you.
Trevor Seward
Follow or contact me at...
This post is my own opinion and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.

Log out other user - what if I do not know who they are?

I work in a hostel and use a computer that has two user accounts. When I plug my iShuffle on my user account (that is only used by me) in the following warning comes up:
"Another user on this computer is using the iPod software, so iTunes is unable to communicate with this iPod. Please ask the other user to log out?"
I do not know who the other user is, so cannot log them out. Is there a way of fixing this without re & de-installing the software?
Windows XP

-Open the Task Manager (press CTRL-SHIFT-ESC).
-Click the Processes tab.
-Find the iPodService.exe, select it, and End Process it.
-Repeat for iTunes.exe and iTunesHelper.exe, if they are there.
-Close the Task Manager.
-Start iTunes again.

I am trying to do some upgrades and i am being asked for my administrator id i don't know it and can't find it what to do now?

how do i find my administrator id? i am trying to use what i thought it was it but not allowing it. or can i change it someplace?

If your account is an Administrator type, enter YOUR password to your account. You can check this from System Preferences / Users & Groups. Look in the left pane at your userID and see if it has Admin underneath it. If it does, you're an adminstrator. If it has Standard; then look for an account that has Admin and you will need that password.

HP "Support" does not know how to perform "regionalization reset", now what?

I buy a dual voltage OfficeJet 4620 in Germany in Ferbruary 2013.
NOWHERE in the product literature does it mention the ink cartridges are regionalized (defeats the purpose of even manufacturing a 110-220v device! But I digress).
I move to Florida in June and yesterday my black ink begins to run out.
The printer needs the "regionalization reset" which can only be performed by HP support, as stated by their own webpage:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c02558798
Another description of it here:
http://www.fixya.com/support/t156381-change_region_code_ink_cartridges
I call HP support, and waste over an hour and a half with a girl in the Phillipines until she finally tells me that I need a complete set of USA ink cartridges in order to perfom the procedure (which appears to be not true, you do not need them to reset the printer, but rather it appears you need them simply if you wish to print anything after the reset was performed if for no other reason but to verify that the reset was successful). She claims HP support will call me this morning at 11AM EST. They did not call.
I call HP "Support" at 1130 EST and go through the wickets with them again. This time the girl does not know what to do and is clearly completely unknowledgeable about the product, mush less how to troubleshoot it, and instead she is simply following a script. Another hour wasted. After being put on hold for the 4th or 5th time for 15 minutes, I simply hang up. (Realizing later that this is an intentional strategy.)
I call again. Now I am speaking to some guy in India. He does not know what he is doing either and tries to guide me through the support menu on the printer itself, but his script does not match the menu options on the printer. Back to the 15 minute intervals of hold broken up by him saying "one minute please sir while I verify some information". Another hour wasted, until I finally begin to realize that none of these people know what to do.
Still I call back and get another guy who leads me into the Support menu (press the return button 4 times to access this menu) . The he has me go to the Reports Menu and select the "print mech button tap" option, which prints out a 2 page "Printer Hardware" printout. He asks me to "give him the numbers on the document, but the document has all sorts of numbers on it from serial numbers to product numbers to other numbers with labels that are simply abbreviations. I ask him which numbers he needs from the two pages full of numbers, and back on hold I go for 20 minutes. He comes back and says "the long number, there should be a long number". Well the longest number on the document is the Serial number which I have already given during the initial information polling he did and so I ask him if he needs it again. Back on hold i go for another 20 minutes. Now the 15-20 minute hold cycle resumes, with him "checking something" and he will "be right back". Eventually he simply clicks over to see if I am still on the line and immediately puts me back on hold without saying anything. I put my phone on speaker and I wait him out, having already wasted an entire morning and half my afternoon.
Now this was the best part....HE BEGINS TO PRETEND LIKE HE IS HAVING MICROPHONE PROBLEMS AND CANNOT HEAR ME (yes I know, what does his microphone have to do with hearing me, I had the same thought). It is obvious he has simply either taken his headset off his head or moved the mic far away from his mouth and is pretending he can't hear me and that he will call me back and asks for my number. I ask him how is he going to hear me tell him my number (which by the way he already took at the beginning of the conversation) and he continues his ruse. So I hang up. It is obvious he doesnt know what to do and no one else there is going to help me.
Now I call back tonight around 930PM EST, and I get the Phillipines again. I go trough the whole polling phase with the girl and explain to her that I need the regionalization reset performed, and that all I need is to know which numbers of my printer to give to HP Support so that they can give me the code I need to reset this device. I politely tell her that I understand if she does not know what to do or understand what the procedure is and that I will not be angry with her if she is simply honest and tells me so, but that I want her to tell me if there is anyone there where she works who will definitely know how to do the reset, a supervisor or actual technical advisor, anybody. She is friendly and honest and says this is the frst time she has heard of this and she will ask what to do. Back on hold for 5 or 10 minutes. She claims she is looking in her "resources" for the way to do this. Nothing. I ask her to please stop and get her supervisor, she claims she is checking with her supervisor and that they are "checking the resources" for the procedure to reset regionalization. I foolishly think we are making progress.
After 20 minutes of her constantly telling me she is checking her resources, even after I have told her what the procedure entails and that all she needs to do is find the procedure and tell me which numbers it requires from the device itself in order to provide the reset code, I tell her to stop what she is doing and put her supervisor on the phone. She stalls. She says she is sorry but they have never heard of this procedure before and that she will schedule me a call-back for tomorrow. YEAH RIGHT. I ask her WHO is going to call me tomorrow? She replies that it will be them and that they will have the answer. I tell her that I already heard that from them the night before and I dont have another day to be wasted. I tell her to put her supervisor on the phone and I want the name of whoever is in charge of her office. She tries to ignore me and continues to ask for my phone number (which she already has). I press her for the name of who is in charge and she finally claims "Peter" is the supervisor. I tell her to put "Peter" on the phone. 10 minutes of hold and later a guy picks up the line, claims he is "Peter" and asks how I am doing. I politely say I am well and I ask him for his last name. He asks why I need his last name. i repeat my question, "What is your last name Peter?"..........his reply? "hello, sir? I am having trouble hearing you, can you hear me?" He begins to play with the microphone and puts me on hold. Each time he picks up and asks if I am there I immediately ask him for his last name, to which he resumes the ruse that he cannot hear me. I stay on the line. At this point it appears that HP must have some sort of policy where their "Support" personnel are not allowed to hang up the phone first, perhaps it is even tracked as a half-assed internal method of "Quality Assurance", and these people know it and this is why they will leave you on hold for ever and wait until you hang up. So, I wait Peter out for about 10 minutes, I am not on hold because there is no music, the microphone is simply muted. I tell him i know he is there and can hear me, and that i know he cannot hang up first, and then he promptly hangs up.
SO, my question....
NOW WHAT?
How does anything get escalated at HP when their overseas "Support" doesn't know what to do?
I live in Miami and there is a corporate headquarters there for HP Latin America. I am thinking of walking right into the lobby and finding someone with authority, but in all honesty I just want the d*** printer region reset so I can use these ink cartridges I already bought and opened.
Suggestions?

Hi,http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03149924&cc=uk&dlc=en&lc=en#N89
First, I am sorry to see your experience, however be aware that this forum is a peer-to-peer community and not a direct contact with HP.
To clarify, the product specification do list the ink cartridges regionalization, the specifications itself reffer to HP Suresupply to locate the ink cartridges for your region, as well as the following document which clearly state that information:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03239171&tmp_task=prodinfoCategory&cc=uk&dlc=en...
Firs be sure to have the latest software installed prior contacting HP support, which should be listed as 28
You may find that information listed in the following document (Check the How can I tell which driver version I have? section), if you have any older version be sure to uninstall it and install the latest software, as listed within the same document:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03149924&cc=uk&dlc=en&lc=en#N89
If you need, the latest software can be found below:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-108821-3&cc=uk&dlc=en&lc=en...
Next ensure you have any of the 564 ink cartridges, once the printer being reset it require all the 4 ink cartridges to work
Finally check the private messages I sent you prior contacting HP support , the envelope icon at the top-right part of that screen.
The ensure you use the correct contact details lease double chekc it below:
http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Can't Update Recently Changed Apple/iCloud ID on iOS7 and Can't Reset iPhone

I changed my AppleID and password shortly after updating to iOS7. I tried to change my ID on the phone, but it seems to have locked in the old ID for certain functions. I cannot change my iPhone iCloud ID by deleting the account or reset the phone as it requires the old ID and password. I changed my Apple ID because my email address was old and no longer exists so I can't just revert back to the old one as I won't be able to perform the email verification. Please help!

After multiple hours (since 23:00 last night and some sleep) I found a solution. I did install the "Find my Friends" app. This did not fix the issue directly, but I am not sure it was required for the following steps to progress properly.
My solution:
Changed my alternate Apple ID email address to a second, active, non-Apple domain email.Verified the email address.
Changed my primary Apple ID email address to the old inactive email account.Could not verify this via email (obiviously).
Went to iCloud settings in the iPhone and deleted iCloud settings on iPhoneThe ID now matches and the current password worked
Changed Apple ID to the previous active email addressVerified this address
Logged in iCloud on iPhone with the proper Apple ID
Appears to work properly now.

User ID change requires PW. What if I do not know it and can't reset it?

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