Looking for Demo Assistance/Someone to Ask Questions

Hello all,
Our company is looking into RoboHelp 10. However, I have tried multiple times to request a demo from Adobe's sales department and was always passed to support, who passed me back to sales and so on. The last person I was able to contact in support let me know they don't do demos of this product. The guy mentioned just trying out the trial version and setting it up to see if we like it and if we don't, no worries. Well, we don't have the time or the resources to just try it out to see if it's something we can use. We are seriously looking for an online help system.
So with that said, would anyone be interested in sharing how you are using RoboHelp 10 for your clients and maybe talk some features and ease of use of this system. If so, I would be very grateful for any help so that we can decide if this is something we will want to use.
Hopefully, you can send me a private message and I can send them back, so that we can connect.
Thank you so much!
Kimberly
P.S. We are a software company (SAAS) with over 600 clients.

I've been using RoboHelp10 for about a year and a half. I would be glad to talk to you.
However, I don't know how to send a private message.
Rob.

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Im looking for some assistance in configuring our wireles...

Im looking for some assistance in configuring our wireless router to allow remote connections into it.. and then from there access any of the 5 computers on our network. I dont have the model number with me now, but just want to know where to start....
Goal=== to allow me to access our remote locations network and access / vnc into our 5 terminals...
I just need to know how i can configure the router to allow outside connections and then from there connect to our other machines via VNC...
Any suggestions on where to start with this?

in order to access the router remotely , you need to enable remote management on the router and to access the terminals using VNC .. you need to open the ports used by VNC ..

I am looking for Demo Voltage Read VI

I have just begun with labview and according to a tutorial I am looking for Demo Voltage Read VI . where can I find this?
Solved!
Go to Solution.

If you type Analog in the search you will get lot of vi's at the right side else browse this way
Hardware Input output >> DAQmx >> Analog Measurement >> Voltage
Good luck
The best solution is the one you find it by yourself

Looking for some assistance

I would be classified as a beginner when it comes to flash.
When searching around in the forums, I feel completely lost when I
see a huge list of actionscript. However, I was hoping someone
would be able to direct me to some great beginner tutorials or
assist me right in here. What i'm trying to do is build a website
to showcase my work as a game designer; mainly artwork, movies,
flash games, and user downloadable modding/mapping files. What I'm
looking for is....
1) How to load images/movies from external sources. I managed
to find a resource that explains using "load external movieclip".
It works perfectly for the images, and seemed to work for .swf
files. However, what can I use to load other movie types such as
(.wmv, .mpg, .avi)?
2) How to add a simple preloader to the images/movies that
will be loading.
3) How to load flash games. I'm not certain, but my best
guess is that I could use the "low external movieclip" behavior.
4) The last thing I want to know is how I can allow users to
download files from my flash site. I'm going to use a simple
button, but I'm unsure of how to set that up.
Like I said, I'm only a beginner, so any tutorials related to
what I need or code samples of what might work would be greatly
appreciated. Thank you!

Seems a canny bit out of my scope lol, but could you not just
use invisible buttons again, but place them on higher layers than
the main one?

Looking for some assistance upgrading to snow leopard

Hello!
I am upgrading to snow leopard from mac osx 10.4.11 (which i believe is tiger). I have an intel-based mac.
I have read about doing a "clean install" and have heard that it can be beneficial. I have an external hard drive that is about twice the size of my internal hard drive.
I will be purchasing the "box set" of snow leopard (i heard that if one is upgrading from tiger they must buy the box set-not sure if this is necessarily true though).
Ok, so I have searched the forum for "how to do a clean install" and some of the terminology was beyond me.
I am looking for step-by-step instruction for doing a clean install in layman's terms.
I think this will be helpful for many others who utilize the search function.
I thank you in advance and will mark useful responses as such.

I would not upgrade to Snow unless I had an external drive with a bootable clone of my internal-drive boot volume on it. I think that there is enough risk upgrading to Snow that such conservatism is warranted. I would not use time machine for an installation backup; I don't trust it enough. To make a bootable clone using Disk Utility (DU):
1. Start DU;
2. Make sure you external drive is partitioned GUID (not totally necessary, but I'd do it);
3. Choose Restore;
4. Drag your internal volume to the source box;
5. Drag your external partition to the destination box;
6. Choose Erase Destination; and
7. Click restore.
It will take an hour more or less. Once the clone is made, start up from it to make sure it is functional.
If you do an erase and install, then you will be able to migrate your data, settings, users, and apps from your clone at the end of the install. If you do not like Snow, then you can restore your internal using the clone. The clone is your data backup, possible migration medium, and fail-safe device.
To do an erase and install, start up to your DVD by holding down C during startup, and stop after selecting your language. Use the menus to start Disk Utility and to make sure your drive has a GUID partition. If it does, then use disk utility to erase Mac extended (journaled). If it is not GUID, then make it GUID by selecting the number of partitions you want (even if the number shown is what you want). Selecting GUID will erase your drive correctly. In either case, quit Disk Utility, and continue your installation. At the end, you will be able use the Setup Assistant to migrate your data, settings, users, and apps from your clone.
You probably will want to install at least two of the optional install items, Rosetta (if you plan on using any PPC apps) and QT7. You can install either from the Optional Install Items folder on your on Sno install DVD.
Leave your Ethernet cable, if any, in place when installing, but unplug all unecessary peripherals except those needed to install.

Looking for WebAssist assistance

Does anyone know of any good help/how to resources for Web
Assist products? Mostly DataAassist suite.
The website forums don't seem to be used much.
Thanks

Brad Lawryk wrote:
> Does anyone know of any good help/how to resources for
Web Assist products? Mostly DataAassist suite.
We do have people that respond to posts in our support forum,
so please feel free to start a thread in an appropriate forum:
http://www.webassist.com:8119/
You can find help for DataAssist here by clicking the Support
header in the product description:
http://www.webassist.com/professional/products/productdetails.asp?PID=117
For other products visit their detail page and click Support.
In the "Buy now" pod, there are several links that are
generally present for each product that may be of use: Feature
Tour, Solution Recipe. There is also a "Web Development: before you
begin" item, but you probably don't need that if you're already
have a development web server and databases already up and running.
Here's a list of all of our solution recipes linked to from our
home page (two are listed related to DataAssist: DataAssist 2.0 and
DataAssist Search):
http://www.webassist.com/professional/products/solutionrecipes.asp
Again on the WebAssist home page there is a link for support
( linked to
http://www.webassist.com/professional/support/
) which lists an email address ( [email protected] ) where you
can send any pre-sales questions you may have.
To respond to Mystifier's comment about WebAssist support:
For support incidents, in the past we used to have X support
incidents per product (where X was based upon product price, more $
more incidents) and last year we moved to free support. So product
support is free for owners of a product.
Danilo Celic
|
http://blog.extensioneering.com/
| WebAssist Extensioneer
| Adobe Community Expert

Considering buying a 6D looking for feedback from someone who has one

Looking for reviews of the Canon 6D from users of same

I have t2i and bought 6d about two weeks ago.
I'm still learning about 6d but 6d is better in every aspects.
Worth for the money? Not sure.
My t2i is good enough for my purpose.
If I had no camera, I would buy t2(3,4,5)i over 6d(too much money).
But I would pick 6d over 7d, if I have enough money.
Again, 6d is very solid, powerful camera (for me) .

Looking for some assistance with my bill

A little back story. December 2009, I purchased/upgraded to Verizon’s new Motorola DROID. Loved the phone, served me well. I had a $59.99 phone plan and the $30 unlimited data plan. In November of 2010, I get an email from Verizon offering a limited promotion for $69.99 (included 450 anytime minutes, unlimited text/data). What Verizon did, was essentially give me a $20 discount on my bill each month from then on.
Now, it’s March of this year. I’ve dropped the DROID a couple times, nothing major though. But this time was different, the screen was cracked and I couldn’t get the screen to power on (although haptic still worked). At the time, I was waiting for the rumored DROID Bionic, so I decided not to upgrade right then.
I stopped by a local corporate store and explained the situation. I had an old flip phone that I wanted them to re-activate. But I clearly stated that I wanted to continue paying for the data package as I was afraid I’d lose my $20 discount and when I upgraded to a new phone, I’d be stuck paying my old full rates again.
I was told this would be fine, the rep even told me it would be wise to continue paying for data as he couldn’t tell me anything about how Verizon’s billing system handled my $20 monthly discount.
So, despite the fact that I wasn’t using my data, I continued to fork out the cash each month. A little over a month ago now, I decided enough was enough and I upgraded to the DROID Incredible 2. I first stopped at the corporate store, but quickly changed my mind. Going to a corporate store has become as bad as showing up at the Secretary of States office. Endless lines. So, I went to a third-party retailer (Russell Wireless) that just opened down the road. I gave them the back story about why I was still paying data rates and all, said everything would be fine. They got me upgraded and I’m out the door with my new DInc2.
Everything was fine, until I got my first bill after my upgrade. Amount due was $96 and change (essentially $20 over my normal bill rate). So, not only was my $20 discount gone, but my unlimited data plan had been changed to a 2GB data plan. Despite being told that I’d be grandfathered in to unlimited data when Verizon made the switch over to tiered plans.
Once again, I stopped in to the local corporate store, long lines. So, I head back to Russell Wireless. They can’t see much from their end, so I logged in to my VZW.com account on his PC so I could show him my bill. I left without an answer, but he suggested I call support.
I spoke to a rep named Jeff, and said he’d have to submit an Inactive Plan Request. Something that he’d gotten used to over the past few weeks due to Verizon changing to tiered plans. I explained the situation and said it wouldn’t be a problem. That was on Thursday, August 4th. Jeff said either himself or another rep would call me back by the following Tuesday to let me know that I was good to go with my old rates. Also, he went ahead and changed my amount due on my bill to my regular rate of $76.
I log in and pay my bill as normal. All seemed fine, until I get my latest bill. Which is again, asking for $96. Nothing had changed on my account for the better. I email support and explain the situation once again. This morning, I received the following response:
“In review of your account, I show you have the previous Motorola Droid activated on your account from December 2009 until March 2011. On March 4, 2011 you activated a basic phone LG VX8350 with a non-smartphone unlimited data bundle. The basic phone was activated on your account for over 30 days from March 4, 2011 through July 18, 2011. After activating a basic phone to your account for over thirty days, the Unlimited Email and Web for Smartphone data bundle can no longer be grandfathered when upgrading to a new smartphone device. This is why the new data pricing went into effect on your account when you upgraded on July 18, 2011 and the request was denied.
I apologize we are unable to add the Unlimited Email and Web for smartphone to your account as the feature is no longer available. Please keep in mind the current data plan you are currently on is the same pricing as your previous data plan. As a matter of fact, over 90% of our Smartphone customers use less than 2 GB of data each month. You may always keep track of your data usage by dialing #DATA or #3282 send.”
For one, I must fall in to that 10% as I was nearly over my 2GB limit last month. Also, no one had explained to me that there was a difference between dumbphone and smartphone data plans, especially because they were both the same rate each month (Which, for the record, are not named any differently on my past bills). Everyone I spoke to said I would have no issues with this switch and that I would indeed by grandfathered in with my original $20 discount.
I contacted support again because they never addressed my discount in the above email response. Here is the response I just received:
"I will be happy to address your concerns pertaining to the $20.00 discount you had previously. in review of your account I found that the $20.00 discount was available only while on the $29.99 data plan. When your data feature was changed from the $29.99 data plan to the $30.00 pricing on July 18th, that $20.00 credit was no longer an available option."
At this point, my irritation is turning to something bigger. I’ve been a loyal Verizon customer for years, they have pretty solid service in my area, and most of my friends and family use Verizon by now (free Verizon-to-Verizon calls). My employer even has a 15% discount on monthly fees through AT&T, but I’ve remained with Verizon still. But this whole situation is leaving a bad taste in my mouth. I understand that at some point, in some fine print somewhere, there may have been some mention about the 30 days on a dumbphone data plans screws everything up but I honestly don’t ever recall being given any documents that said such things. In fact, prior to my most recent upgrade, I don’t recall being given any paperwork or signing anything since my upgrade to the DROID back in 2009.

Going to the third party re-seller could be part of the issue, but also VZW now has a rule that if you go to a feature phone from a Smartphone, you have x amount of days to get back on a smartphone and keep unlimited data.Not much you can do to get around that.
Going back to the Reseller. Even if VZW was able to get you back on the plan, you most likely would be hit with a $300+ETF from the reseller for changing something on your plan within 181 of sgning the contract with them.
Either way, you would be paying more.

Looking for tjacobs to answer a few questions about his StandardPrint Class

Hello,
Hopefully tjacobs will see this post and answer it as soon as he has time. I am trying to use your Standard Print class in a program I am developing to Print a JPanel in a JScrollPane and am running into trouble. I will have more info for you if you can find it in your heart to reply.
Thank you,
Ray Jaramillo

I'm in exactly the same boat as you... gonna be using it as my primary computer, graduating college soon, and my first mac. I'll be going with the 13 inch MacBook Air.
The Pro and the Air are nearly identical performance-wise and so that means the only advantage of the Pro is the storage space (unless you count the cd drive as an advantage). The Air is way more portable and has a better display, I don't know about you but my current cd drive rarely gets used so might as well get rid of it.
I have also compared them side-by-side in the store and that was really what won me over to the Air. The 11-inch Air was there too but the screen just seems too small, especially if you are doing work/writing essays etc.
Hope that helped

Looking for demo code for BAPI_OUTB_DELIVERY_CREATENOREF ?

anyone can help?
Edited by: amanda qian on Mar 3, 2008 6:01 PM

Hi!
Do you have a sample code for this BAPI?
Thanks,
abapGenin

I'm looking for an HTA that will ask user to authenticate a user to an AD group and if successful run a program

is this even possible? I want to use this in WinPE to only allow certain users build machines with MDT. Is this possible with an HTA and VB?

if((Get-ADGroupMember -Identity "Your_Group" | Select Name) -match "$($currentuser)"){<#execute code here#>}
#or
if((Get-ADGroupMember -Identity "Your_Group" | Select Name) -match (Get-Credential).UserName){<#call exe#>}
Of course $currentuser needs to be populated depending on how and where the script is going to be run from.
$currentuser = $Env:USERNAME
#or
$currentuser = Read-Host "Enter your username"
#or
$currentuser = (Get-Credential).username
PoSh is king

After Mozy's Time Capsule fiasco, looking for cloud alternative

I've kind of had it with Mozy as an adjunct to Time Capsule (e.g. the fire or burglary scenario). I'm a very new customer, a paying customer. It affected my Time Capsule adversely and Mozy has been zero help (details below for potential Mozy customers who want the grisly details). I'm wondering what other options there are out there to back up to a cloud somewhere and am looking for recommendations from someone who had good recovery experiences with postal-mailed recovered files from a service that will work alongside Time Capsule or maybe even integrate with it in some way.
If I might digress for an example... Not too long ago I had a hardware failure with a hard drive (that wasn't networked with the Time Capsule), a unit the Apple Store said was a goner and one that resisted a variety of recovery programs, and this great discount repair place I found (Sassinsky) let me send them a portable hard drive along with my iMac's heart. A week later, back came all my files in separate drive partitions on that portable just as my original hard drive had been partitioned, all the data in the right places. I love those guys at Sassinsky. This is what I want from the cloud, too.
As for Mozy, I've read some user posts of horror stories in how their recovered files came back, scrambled over multiple disks. But in fairness to Mozy, some of those posts are pretty old. So to refocus on my question, are there services out there that will coexist with Time Capsule and that will send you your hundreds of gigabytes of backed up data on a hard drive in a perfect match to your folder structure as it was on your original disk?
And the postscript for those curious about one Mozy experience, a bit off-topic for this forum, though...
First, let me say I am heartened to see some Mozy folks (Dave DeLong and Mark Suman) knowledgeable about the Time Capsule conflict and posting here, engaged and really trying to help users. Kudos, Mozy. But I'm disappointed with Mozy Support when I went through channels asking about my problems with Mozy corrupting my Time Capsule. As others have reported, I get the "Time Machine Error. The backup disk image could not be mounted." I had just started with two paid accounts with Mozy. Wow, what an introduction to a new service. I included links to other users' dialogues about the problem, including some discussions.apple.com chatter.
From Tech Support on Aug. 16 I got a swell response, "We’re sorry about the trouble some of you ran into with this latest version. We’re working quickly to get this issue resolved and expect to release the fix soon." Helpfully adding, "If you uninstall Mozy and reboot, you should be able to use Time Capsule as before. " Of course, this missed the point that in my request for assistance I started off by noting that I had already uninstalled Mozy. Did you notice I said this email came Aug. 16?
I referred my new Tech Support friend Mubarak to the Aug. 13 Mozy blog entry about new v.1.4.3 that provided a link to the "fix" that already had been released supposedly resolving the Mozy conflict with Time Capsule. You can't expect the tech support folks to keep up on their releases. To his credit, I did get a friendly acknowledgement to my rude missive, a promise two days ago to elevate my inquiry, with no further Mozy response. I understand that I'm asking them about an Apple equipment problem, but darn it, their software caused it. I'm just a little tiny user, two paid accounts, but I think maybe I was wise to go month-to-month and not fall for those discounts with the annual subscription.

For those who may belated stumble into this thread and have similar questions about cloud alternatives, I found an interesting comparison article at: http://theappleblog.com/2009/07/16/mozy-vs-carbonite-mac-backup-smackdown/
And with a little more research, I did find that a service mentioned in some posts related to the above review, Blackblaze, does prominently advertise a $189 restore option to a USB drive, which was one of my dreams... see:
https://www.backblaze.com/internet-backup.html
Like Mozy, it has exceptions... "backs up everything on your computer except your operating system, applications, temporary files, or those over 4GB." Hmmm... I wonder if a few of my Final Cut Pro projects exceed 4GB? Like Mozy, it will will let you include physically attached external hard drive. Yay.
Because it requires Intel Macs, I'm thinking that I may keep Mozy for one of my laptops, but switch my main iMac network server to Blackblaze. I've been having problems with Mozy on the laptop, though -- it just stops backing up and doesn't alert me (log shows repeated "churn is not running" and "Could not load version info from server: Error NSUnknownErrorDomain 7." Not very user friendly info. I'll still hold out hope that Apple may do something with Time Machine that would make it easy for vendors to provide a Time Machine compatible service that would integrate seamlessly and adjust fees for all the applications and other memory hog files it would otherwise exclude. I really don't want to have to learn what Mozy churn is, not that my Time Capsule gives me much user-friendly log detail.

Looking for an Illustrator for my bridal website

I'm a Bridal Designer loking for a fashion illustrator for cooperations on my website http://www.giuseppepapini.com/

Dear cor-el, wow you are quick. I understand you better now, but I'm not sure it's a good idea to write to you in dutch, only if you are Dutch yourself.
Anyway, first the location bar is what I call the address bar.
Second I work very simple and easy. I never use the address bar when I'm looking for a website.
I just type the name of whatever I'm looking for in the empty bar on my google page and wait for the response.
Third, most of the sellers I buy from on ebay, I just discovered by accident and I immediately saved them in my favorites bar.
So if I need to go to their website(s) I just go to my favorites bar and click on the name of the seller(s) I'm looking for.
Now to answer the question from your earlier letter, the URL's I'm trying to save are those from the webpage(s) I open on the websites I visit and not from the website(s) itself.
The second part of your last letter from " You can modify......" is too difficult for me to understand.
If it's important I'll ask a friend, a mainframe specialist to explain it to me.
Thanks again for help. Regards, Ruiz

Looking for training

hi - I have been doing websites for a few years now, mostly
for very small
businesses. I am not a graphic designer per se, but I have a
decent eye for
style, but my websites are kind of flat-looking if you know
what I mean,
lacking depth or real character. And so I am looking to move
up my skill set
to match some others (who are taking some of my business away
btw). I think
I need to start by learning how to create some more deep,
striking images,
perhaps in the web graphic area or basic design. I am
currently using the
Macromedia suite of products, MX 2004. I have never used
Photoshop, just
Fireworks, but seems that most good designers use Photoshop -
should I get
that and train on that, or will Fireworks do, if so should I
upgrade to 8 on
everthing? And so I am looking for some assistance in the
training area,
even perhaps getting certified in DW? Thanks for any help!
Here you can see what my sites look like:
http://www.hil-tec.com/www.htm
John

thanks Alex!
J
"A l e x M a r i � o" <[email protected]> wrote
in message
news:e3tfr1$j1b$[email protected]..
> There are tons of books out there on web design.
> Here is my latest favorite:
>
> The Zen of CSS Design
> by
> Dave Shea and Molly Holzschlag
>
> Looking at a lot of other sites is also a good teacher.
> Copying (but not stealing) other design elements is also
a good way to
> learn. Like in, wow!, how did they do that?
>
> Do a google for Design for the web and see what comes
up.
>
> alex
>
>
>
>
> John Hill wrote:
>> hi - I have been doing websites for a few years now,
mostly for very
>> small businesses. I am not a graphic designer per
se, but I have a decent
>> eye for style, but my websites are kind of
flat-looking if you know what
>> I mean, lacking depth or real character. And so I am
looking to move up
>> my skill set to match some others (who are taking
some of my business
>> away btw). I think I need to start by learning how
to create some more
>> deep, striking images, perhaps in the web graphic
area or basic design. I
>> am currently using the Macromedia suite of products,
MX 2004. I have
>> never used Photoshop, just Fireworks, but seems that
most good designers
>> use Photoshop - should I get that and train on that,
or will Fireworks
>> do, if so should I upgrade to 8 on everthing? And so
I am looking for
>> some assistance in the training area, even perhaps
getting certified in
>> DW? Thanks for any help!
>>
>> Here you can see what my sites look like:
>>
>>
http://www.hil-tec.com/www.htm
>>
>> John
>>

I have a macbook pro. i think i might have pushed some buttons that made my macbook look for a wireless keyboard.. i dont have any wireless keyboard. and now i cant use the keyboard on my macbook. how can i get the normal keyboard staring?

i have a macbook pro. i think i might have pushed some buttons that made my macbook look for a wireless keyboard.. i dont have any wireless keyboard. and now i cant use the keyboard on my macbook. how can i get the normal keyboard staring?

korgba wrote:
it pops up a script were it says that the macbook cannot find a bluetooth keyboard, and it isnt a keyboard connected
For some reason, your Mac doesn't recognise that a keyboard is present, so it looks for a wireless keyboard. The question is, why doesn't your Mac recognise that a keyboard is attached?
First, you need to make sure you remove all peripherals, especially USB peripherals (the keyboard is on the USB bus). Then restart holding down the Shift key. This should boot in Safe mode. If the computer boots normally (not in safe mode) and the keyboard is still not working, try resetting the SMC
Intel-based Macs: Resetting the System Management Controller (SMC)
<http://support.apple.com/kb/HT3964>
If that still doesn't fix the problem, then the keyboard (or its controller) is probably damaged and needs to be replaced.

Looking for Demo Assistance/Someone to Ask Questions

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