Looping Restart in Early Intel iMac after recent 10.5 update
My friend's iMac is stuck in a restart loop after downloading the latest update for her 10.5 system. She hadn't installed an update for about 4 months so I am not sure what update would have caused the loop. Her computer was working fine before the update so I am picking it is a software issue.
Having searched the forums I haven't come up with people experiencing a similar problem.
_*What is happening:*_
Hit the startup button, it hangs in the white Apple logo screen with the spinning icon for five to ten minutes ... then it automatically restarts itself returning to the same loop over and over again.
_*What I have done:*_
1. Tried a PRAM reset ... no change
2. Tried an Install Disc restart with the 'C' key ... it starts alright but then says this is the wrong disc for the computer. I can't find my Leopard install disc. I will have a better look for it soon.
3. Tried connecting it as a target drive ... I just get a blank white screen
_*A further problem:*_
I was going to reset her computer off her Time-machine backup but when I checked it out it would not allow me into it saying I did not have permissions ... which means any reinstall of the system will not be able to access her time-machine.
Any ideas of what I should try? I will try to find my Leopard install disc and do the reboot off it. I think that is my best bet at the moment.
Hello,
Try here; http://support.apple.com/kb/TS1545?viewlocale=en_US
Carolyn
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