Losing connection to Time Capsule and WiFi

I'm not sure if this is the right forum. If not, please point me to the right place.
Periodically, I lose connection to the internet on my computer, though I can access it on my iPod Touch. If I get the screen that tells me I have no internet connection, I can re-connect OK (sometimes have to re-enter my password and sometimes not). But once in a while, I simply have to re-boot the computer to get access.
I've tried to find out why I lose the connection, but no one here could help, so I just got used to the minor irritation. Now I am trying to find out if there is a way to force a reconnect without having to reboot the computer.
Can anyone provide assistance?

CharlesLewis wrote:
I'm not sure if this is the right forum. If not, please point me to the right place.
A better place might have been the "Getting Online and Networking" section of the "Mac OS X v10.6 Snow Leopard" area: http://discussions.apple.com/forum.jspa?forumID=1343
Periodically, I lose connection to the internet on my computer, though I can access it on my iPod Touch.
You might try resetting your connection settings using the steps listed in this message:
http://discussions.apple.com/thread.jspa?messageID=10695921&start=1
They're not guaranteed to solve the problem, but they'll only take you a minute or so to try.

Similar Messages

How to disconnect internet connection in Time Capsule and reconnect without restarting the whole device?

Hi, I would be very grateful if someone could tell me how to disconnect internet connection in Time Capsule and reconnect without restarting the whole device?
The thing is that as I have a dynamic IP address, everytime I restart the internet connection my IP address changes. I sometimes need it to change, so I need to restart the connection. I don't know another way to restart the connection than restarting the whole Time Capsule.
Thanks!!
PD: the computer I use is Windows based, using the Airport Utility for Windows, but I also have a MacBook Pro I could use and an iPhone too.

The utility in windows is very like Mac so the screenshots are from Mac as I don't have windows available now.
How this works depends on the setup of the TC.. which you did not tell us.. you cannot change anything if you do not have the TC as the main router in the network.
So on the internet tab you need to share a public IP address.
On the next tab where you set IP address.
Click the renew IP address.
It might work.. and it might not.. the problem is you are not disconnecting the network.. sometimes the hard disconnection is required before the address will renew..
What about unplugging the WAN port.. then click renew the IP which will fail.. then plug the wan back in again.
In the end it is easier and faster to power cycle the TC.

Imac connects to time capsule through wifi but ipad and iphone will not connect

I just installed the new Airport Time Capsule. My Imac connects fine through wifi bit my ipad and iphone will not connect to the wifi. They appear in the wifi settings in the devices but will not connect. I have reset modem and time capsule and tried forget network and nothing is working. ANy assistance would be appreciated. Thanks

So I called apple support being fairly certain that I wasn't going to be able to fix this over the phone but essentially, it now works flawlessly with my iOS devices. Here is what I did.
I have a Motorola cable modem surfboard 6421.
I reset my network settings to dhcp and NAT from the default bridge only mode which the tech said only allows one device to connect at a time. Considering my MBA was already connected to the AE, that would explain why my other iOS devices wouldn't connect. After I changed the settings for the network to DHCP and NAT, the router restarted. I then disconnected the power and coaxial cable from the cable modem and reconnected it and once everything came back up, all devices connected fine. Good throughout and signal. Hope this helps.

SOLVED: Dropped connections with Time Capsule and cable modem/router

I've been dealing with random dropped connections for quite a while and I thought that it would be useful to share what I've found.
I was having a very puzzling problem where my internet connection would drop randomly on wireless devices. On my laptop, webpages would suddenly become unresponsive for a minute or two, Mail would have connection problems and complain, etc...but incredibly randomly and definitely not repeatable or in any pattern that I noticed.
I also have 2 Nest thermostats in the house which connect via wi-fi. I noticed that they would randomly show Offline very often when viewed from a webpage or iPhone app, but the Nest front panels showed that they were connected with a strong signal.
As I said, the dropped connections were very sporadic. Most of the time, everything worked, but every once in a while...bam.
I worked with the level 3 tech support guys at Nest for over a week to figure out what was going on. We went through settings on my router and Time Capsule and everything seemed proper and okay. I even replaced the Nests with new ones but still had the same problem. We were all completely stumped.
Yesterday, my laptop dropped it's connection at the same time my wife's laptop dropped hers. At this point, I wondered if something was wrong with the Time Capsule or maybe my internet provider.
I called AppleCare to see if they could help with debugging the problem. They passed me up to a senior wi-fi tech and he asked me many questions about the configuration of my network. My home network looked like this yesterday (see crappy diagram below)
                                                     Motorola Cable modem/router
                                                                             |
                                                       Netgear multiport switch
                                                      |          |         |         |          |
                                                     hardwired Macs,            TimeCapsule (bridge mode)
                                                     laser printers,                   |   |   |   |   |
                                                      Apple TVs                       laptops, Nest, iphones
This configuration seemed correct to me. The Time Capsule in bridge mode would mean that the cable modem/router would be handling DHCP so all the devices would be on the same network and I could print from a laptop to one of my printers and the laptops could connect to the hardwired Macs, etc..
The AppleCare technician said he thought that bridge mode was the problem. He mentioned that there was a known issue that in this configuration, the IP addresses could get lost between the cable modem/router and the Time Capsule. He said it would be best if the Time Capsule was in DHCP/NAT mode and the first device before the switch, this way the Time Capsule was the only device passing out IP addresses.
So I repatched my network like this:
                                                   Motorola Cable modem/router
                                                                             |
                                                   TimeCapsule (DHCP/NAT mode)
                                                            |                                       |   |   |   |   |
                                    Netgear multipart switch                      laptops, Nest, iphones
                                         |         |         |        |
                                           hardwired Macs,
                                             laser printers,
                                               Apple TVs
I can tell you that in the past 24 hours, I haven't seen anything lose a connection. Not even the Nests which seemed be on and off all the time. And, in this configuration, all the devices are on the same network and able to speak to each other.
I hope that helps someone.

So you're saying that Bridge Mode not functioning properly is a well known issue?
Not to me.. I have not had issues with the TC in bridge. And it is my prefered setup. I think it is better as a wireless AP and network hard disk than a router any day of the week.. but there are other ways to skin the cat if it is proving unreliable. I am at the moment using a wireless bridge from the Gen4 TC to a Gen4 AE upstairs for TV internet streaming.. it started off very reliable.. but of late I guess I need to reboot it every few days. And it has required a full reset two or three times.. although I probably need to take some of the blame for those. I am not over worried.. i do not believe in wireless bridges except for the most interim of arrangements.. it will be wired in ethernet ASAP.
Wireless should always be used in a way that respects its status as voodoo.. not stable technology. NOT SCIENCE.. it is more a bag of beads and rattles.
Is there a way to change the cable modem/router to avoid the double NAT problem?
The answer to this may depend on your ISP. Did they provide the modem? If so they may lock it down so you have no control. But normally a Motorola cable modem will not have a bridge mode as such but will have a method of turning off NAT.. (and wireless).. this amounts to the same thing.
Once you turn off NAT.. you need to power cycle the modem so the TC gets the public IP in router mode. The power cycle time might be 5min or 20min or overnight.. it again depends on your ISP.. but you need to stop the modem capturing the public IP so it can be passed to the modem.
Depending on where you are in the world.. US is most concentration of cable network.. you can go out and buy your own modem. Pick one on your ISP list and steer clear of SB.. at least with the apple routers they are problematic.
It also can be a case that the cable modem is SB model and therefore more problematic. Sorry I have forgotten the recommendation for what to buy. There are a number of posts here about it but search is terrible now. (or I am too old to figure it out). I will get Bob to poke his nose in and tell you what works for him.

Would like my macbook pro to only connect to time capsule and not to airport express that is extending network. Is there a way to do this?

I have a network set up with a main time capsule and airport express. The airport express is configured to extend network. While its fine for our iphones and ipad to connect to the express, I would like the Macbook pro to only connect to the time capsule as it seems to run faster. Any way to do this?

You are extending the 2.4ghz.. as that is the only way you can connect iphones.
But if you have Gen2 or later TC you can setup 5ghz to use a different wireless name to 2.4ghz.. and it is much faster.. you need to be close to the TC though.. like in the same room.
Make sure you download 5.6 airport utility if you haven't already.. go to the wireless options and the extra wireless area.. set a different wireless name (SSID in everybody but apple's book). Then you can deliberately select it.

Time Capsule and Wifi internet radios

So I bought the Time Capsule to replace by old USRobotics router and am so far relatively impressed, apart from the problems in backing up that are filling up this topic. Who said Apple "just works", I wonder?
However I have had to keep my router going, because both of my Wifi internet radios will not work with the Time Capsule, whether it is set to 802.11n only, or even g/n. Only the signal from the b/g router will work.
Has anyone got a Wifi internet radio to work with a Time Capsule alone, and if so, how?

Bought the time capsule in Oct 2013. I have a Sagemcom 2864 modem from Bell but used through Teksavvy. The 5 ghz has been flaky until I upgraded to Yosemite 10.10.1 I think. I had a closer look at it and it appears that the wifi is ok. I was thrown off by the wifi symbol being all animated in the menu bar. I was able to ping the time capsule via wifi. All the status lights on the modem looked ok. Next time it happens, I'll see if I can get some more details. Do you know if there's anyway to get some logs from the airport utility?

MacBook Pro keeps losing connection to Time Capsule HD

I have a new 2 TB Time Capsule with a Western Digital USB HD hanging off of it. I am using the TC for the following purposes and in the following configurations:
Running Time Machine backups to the TC over wireless or wired Ethernet (depending on where my MBP happens to be)
Keeping my photo library (Adobe Lightroom) and my iTunes library running off the Western Digital USB drive connected to the TC
Backing up the WD USB drive to the TC periodically (via Sync!Sync!Sync!)
The problem I have is that the MBP has trouble holding onto a connection to the TC volume and to the WD USB volume. As a result, if I leave my MBP idle for a period, iTunes will pop an error message saying it can't find the library, and Lightroom will not be able to find photos or the library.
I have OS X auto mounting both volumes on boot, but the problem is really when the MBP is left on but idle for a period of time (hour?)
There is a setting in the WD utility that ensures the WD HD doesn't go to sleep. The problem seems to be with the TC, not the WD HD. Is there a similar setting for the TC?
Incidentally, unlike other posters, I am having no problem maintaining an internet or WIFI connection via the TC.
This issue is true over both WIFI and Ethernet, by the way.
Any thoughts? HELP!!

Unfortunately, this doesn't seem to solve the problem. ITunes still periodically complains that it can't find the library - this happens both when the Mac has been on for awhile and I first start up iTunes, or if iTunes has been running for awhile as well. In either case, I have to click through to the Time Capsule share with the iTunes library on it. I can tell the Mac has lost the connection because it takes some time for the share and its folders to show up as I click through the path.
Anyone else run into this???

Losing connection with Time Capsule

I have two Macs, one two year old MacBook and one 4 months MacBook Air, both connected with WiFi to my new TC 2 Tb.
Both computers loses connection with TC quite often, but not necessarely at the same time. If I shut down airport and turn it back on everything works again.
When connection drops I can't access the TC with the Airport program and we also can't find any networks at all when moving the cursor over the airport symbol in the menu bar. The airport symbol however states that I 'm still connected to my TC. BUT I can't connect with the TC through finder when this happens...
In the network diagnosis the bottom three test are marked as red, (internet supplier, internet, server) but the top three are markes as green,
I know this is not a major problem since I don't have to do any reboots, but it annays the **** out of me. Is the problem related to my Time Capsule or is it a problem with the Airport software?
I run Snow Leopard on the Macbook and Lion on the Macbook air.

I have two Macs, one two year old MacBook and one 4 months MacBook Air, both connected with WiFi to my new TC 2 Tb.
Both computers loses connection with TC quite often, but not necessarely at the same time. If I shut down airport and turn it back on everything works again.
When connection drops I can't access the TC with the Airport program and we also can't find any networks at all when moving the cursor over the airport symbol in the menu bar. The airport symbol however states that I 'm still connected to my TC. BUT I can't connect with the TC through finder when this happens...
In the network diagnosis the bottom three test are marked as red, (internet supplier, internet, server) but the top three are markes as green,
I know this is not a major problem since I don't have to do any reboots, but it annays the **** out of me. Is the problem related to my Time Capsule or is it a problem with the Airport software?
I run Snow Leopard on the Macbook and Lion on the Macbook air.

Losing connection to Time Capsule share of slide show images

My 10.6.latest iMac screen saver references a folder on my Time Capsule external drive over a WiFi network.
Lately (10.6.5?), instead of seeing the screen saver images, I see a "unable to find" sort of message. I can still connect to the Time Machine through the FInder.
My hunch is that the Time Capsule drive has gone to sleep and the OS X screen saver is timing out before it comes online.
Anyone see anything like this?
I'm thinking of running a script or utility that would simply access the Time Capsule NAS frequently.

Unfortunately, this doesn't seem to solve the problem. ITunes still periodically complains that it can't find the library - this happens both when the Mac has been on for awhile and I first start up iTunes, or if iTunes has been running for awhile as well. In either case, I have to click through to the Time Capsule share with the iTunes library on it. I can tell the Mac has lost the connection because it takes some time for the share and its folders to show up as I click through the path.
Anyone else run into this???

Smartphones (iphone/android) cantno connect to time capsule's wifi

I got the new TC 2TB and for certain smartphones, they can't connect to my guest network. Any ideas? thanks!

Hello lids007
Check out the troubleshooting article below for issues connecting to Wi-Fi and also check to ensure that you are using the recommended settings for the Time Capsule’s wireless network settings
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/HT4199
Thanks for using Apple Support Communities.
Regards,
-Norm G.

Keep losing connection to Time Capsule while copying large files from Vista

I keep getting "Error 0x80070079: The semaphore timeout period has expired" while trying to copy large (1GB+) files from my Windows Vista Business 64 bits laptop (this OS is running on a MacBook Pro using BootCamp) wirelessly connected to a Time Capsule. The wireless connection to the Time Capsule is interrupted when this error occurs and then I can re-establish the connection. The problem seems to only occur when I copy large files or when I copy many files at once.

I believe that this problem is resolved as I describe here:
http://discussions.apple.com/message.jspa?messageID=12584100#12584100

I just purchased two Macbook Air along with two Time Capsule (2TB) for my kids. Meanwhile I use a sagemcom ADLS modem/router for home use. Can I connect both Time Capsule and laptop which will allow both laptop to have their own backup system?

I want both of the computers to have their own independent time capsule.

want both of the computers to have their own independent time capsule.
I assume that you are asking about using the Time Capsules for Time Machine backups here, correct?
If yes, both MBAs will be able to select the specific Time Capsule that they will use for backups, so "point" MBA1 to Time Capsule 1 and MBA2 to Time Capsule 2.
Since you will have plenty of available backup space if you use two Time Capsules, you might want to consider having each MBA back up to both Time Capsule 1 and Time Capsule 2.
This way, if one Time Capsule fails, you will still have a complete set of backups for both MBAs.

Do I need a cable connecting my Time Capsule to Airport Express if I want to use the AE to extend my wifi network range?

I'm a bit confused by conflicting advice given by my local Apple shop and my internet provider.
My cable modem is plugged into a Time Capsule which I use to access the net wirelessly almost all over the house. The one spot the wireless doesn't quite reach is (of course) where I now need my office and iMac to be.
I thought I could just plug in an Airport Express somewhere in the middle to extend the network's range but the guy at my local Apple shop said the Airport Express would need to be connected not just to power but to the Time Capsule, via a cable. That's fiddly and would involve cables running under the floor or along walls and ceilings, not something I can or really want to do. It's not really practical to try and move the cable connection point either.
My internet provider suggested a netgear wireless extender and said that would only need to be plugged into power. The reviews of the netgear product I found comparing it to Airport Express suggest that the Express doesn't need to be connected to anything other than power either to extend a network range (which was what I originally thought).
So I'm wondering which advice is correct? I've also read that the netgear product isn't all that easy to set up so I'd rather stick with. Apple if it will do what I want.
Thanks for any help out there

I thought I could just plug in an Airport Express somewhere in the middle to extend the network's range but the guy at my local Apple shop said the Airport Express would need to be connected not just to power but to the Time Capsule, via a cable.
I'm sure that the guy at the Apple shop means well, but he is not correct.
While it would be preferable to connect the Time Capsule and AirPort Express using a wired Ethernet connection, the Express can connect wirelessly and extend the wireless signal the same way....IF...it is located where it can receive a good wireless signal.

Extending a network with Time Capsule and AirPort Extreme (via Belkin powerline)

Hello -
I've seen many topics about extending wireless networks here, but none seems to resolve the issue I'm having. I currently have a setup where a DSL cable modem is connected to a Time Capsule and I need to extend this network to another room using an AirPort Extreme.
I live in a very old apartment in Brazil and the walls seem to block the signal from one room to another, hence the need to extend it. Since wireless signal is very weak between rooms, I bought a Belkin powerline AV500 so I could connect both Time Capsule and AirPort using the electrical power at home (just installing a regular Ethernet cable between rooms is not an option).
I started with the basics: configure the Time Capsule + DSL as a standalone network, and it works perfectly within it's range. Then I connected the Belking powerline, plugged a MacBook via Ethernet on the other end and still got very good results (actually better speed than expected). Used it for a while with streaming and other network intensive tasks to make sure it could sustain the connection.
Finally, pluggned the AirPort Extreme on the Belking powerline and this is where the problems started. AirPort Utility 6.3.1 only gives me the option of extending a network wirelessly - it doesn't seem to give me the option of extending it via Etherenet (roaming), which is not good in my case. Luckly I had a copy of AirPort Utility 5.6 which seems to do the job (or I thought so), but it's still not working well.
Although I managed to configure both with the same name, it doesn't seem reliable and some devices (the iPhone 5, for example) are unable to connect and end up with a self-asigned IP address. I'm almost sure I'm doing something wrong on the setup, as I've seen a similar setup working before, so if anyone out there has any clue of what can be done, it will be much appreciated.
Attached the screenshots of both Time Capsule and AirPort Extreme configurations.
Thanks a lot,
-TM
AirPort Exteme:
Time Capsule:

Hello JuliaApple. Welcome to the Apple Discussions!
You have several ways to configure both base stations for what you are trying to do.
The simplest would be to configure the Time Capsule (TC) to "join" (AirPort Utility > Manual Setup > Wireless tab > Wireless Mode = Join a wireless network) your existing 802.11n AirPort Extreme Base Station (AEBSn). In this type of configuration the TC would perform as any other wireless client and not perform as a router. It will; however, still allow for both backups and sharing USB devices attached to it.

About time capsule and external hard disk

I have got rMBP. I also have got time capsule. External WD hard disk is connected to time capsule.
I have got 3 users in my rMBP:
(1) Admin : Administrator
(2) User A : I normally do all my work from this user.
(3) User B: I recently added this new user.
Here, using Finder tabs, User A can see time capsule and External WD hard disk. But, Admin and User B cannot. I also want User B to have the ability to see WD hard disk (and time capsule). For User B and Admin, time capsule does show up, but it shows as not connected. How can I provide User B the ability to see External WD hard disk (since User B needs to store large different files there)? Any permission issue on hard disk?
(Amazingly backup does take place automatically even if I am connected as User B or Admin).
I will appreciate your feedback. Thanks.

Emma1609 wrote:
Hi,
hi emma, and welcome to discussions
Once the external HD is turned on my Time Capsule is not longer recognized. I can't connect to Time Capsule and make any backups. It is also no longer appearing in the Airport settings.
you could try a power cycle on your devices. turn off modem, TC, and HD for, say, 10 minutes. turn the modem back on for 2 minutes, followed by the HD, followed by the TC.
then go airport utility > manual setup > disks. see if your HD is showing beneath the TC

Losing connection to Time Capsule and WiFi

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