Loss of Sound and Picture Stutter

I am now getting fed up with the sound regularly dropping out and the picture stuttering.  I cannot manage 5 minutes of viewing without this happening.  I think the stuttering picture is down to buffering but not sure as I thought this was signified by a circle spinning around.  If I had known the service was this poor I would not have signed up for it.  Waste of money!!!

I take it you are referring to the live extra channels, rather than on demand content? How is your box connected to the hub, powerline adaptors or ethernet cable?

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    schaferggg wrote:
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