Lost letters in created PDF

I have just created a manual from word and inserted quite a few documents throughout then added a number of links. When I look back through to check something I notice that letters like F, Q, M are missing from words and the decimal point between numbers. This is all the way through the created PDF not the attachments. Has this happened to anybody else, is there a fix, I spent 3 hours on this doc?

1. Check the font embedding using ctrl-D and select the font tab. See what fonts are being used and if they are all embedded. The latter can be done by using the Press or Print job settings.
2. You did not indicate the job settings. In the printer properties, select the settings tab and be sure you select one with Press or Print in the name (try both if you like to see any differences in size and such). These job settings are set to embed all fonts, even those that are default in Acrobat/Reader.
I will send you a PM with an e-mail so you can return some sample pages you are having problems with (not the entire manual) in both WORD and PDF format. I will then take a look.

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Some documents from the Bloomberg system are converted by a sort of substitution cypher to gibberish. Capital letters are affected, but not lowercase. Capital letters are changed to the next letter in the alphabet. Also, numerals are increased by one. Exclamation points replace spaces, forward slashes replace periods, etc.
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Google Search - mac os 10.6 postscript files
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Thanks Paul, I've tried to Save as PDF in the OSX print dialogue box- but it only saves the first page of the thread I'm trying to save (when most threads have more than 1 page, sometimes up to 30 pages each)
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<<I start Adobe 8.
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Why do I see incorrect fonts when I create PDFs from Word

When I first started using Acrobat (versions 3 through 5), it was an incredible product because it could create an exact copy of a document I created with a DTP program. I could send that PDF to someone who did not have the DTP program, yet the recipient saw exactly what I created in the DTP program. That's what made Acrobat great. It worked flawlessly.
Now I have Acrobat Pro XI, and I can't create a PDF from Word and get the correct fonts. I've seen quite a few messages on this forum and elsewhere indicating that other people have this problem, too. But I haven't found a solution. I've tried many things that are suggested--embed fonts, don't embed fonts, and different settings. Nothing seems to work. I've spent hours on this insted of doing the job I am paid for (writing). So I'd be very glad if anyone knows how to fix this.
A few specifics:
- Using Word 2010 and Acrobat XI Pro 11.0.3. Windows 64 bit.
- Most fonts are OK, but some appear to be substitutes. For example, some headings that are supposed to be Tahoma bold-italic come out as something different. It's a lighter weight font. I don't know what it is.
- Creation method from Word: Acrobat Tab, Create PDF or File > Save As PDF. Either way I get the wrong fonts.
- Print to Adobe PDF printer DOES produce the correct fonts, but this doesn't help because you don't get bookmarks (which are a critical part of our final PDF product).
- At one point it seemed that a Word setting, File > Options > Save > Preseve fidelty when sharing this document, but it didn't always work.
- I've seen this same problem on four computers, all using Word 2010 and Acrobat Pro XI.
Some messages suggest that rolling back to Acrobat 8 will solve this problem. It's hard to believe that's the only solution.

I was starting to think this might be an issue with font fauxing (I think that's the tech term). You've confirmed it.
Here's what can happen.
Font designers design a font, and (if they have the enthusiasm) bold and italic and bold-italic versions of the font. If you compare carefully, you will see that they are often quite different designs (look at lower case "a" for example, you'll often see that different in italic). Anyway, in an ideal world the font designer has provided four font files. Choose the bold/italic buttons in Word and it (well, actually Windows) picks the right font file.
But Word never forbids you from choosing those buttons even if the font files aren't there. (As an aside, pro design tools like InDesign WILL stop you choosing a style for which there is no font file, because what happens next in Word is considered evil).
If you ask Windows (or Mac OS) to show you a font in italic and there is no italic font file, it will take the regular file and slant each character. This may look different from the italic design font, it may also have different spacing. But to the casual word processor user, all is fine. (The pro designer says "oh my, look at that"). No bold? The font letters get thickened up somehow, often with ugly results, but the casual user is happy, because it's clearly the same font and clearly bolder. These processes are called "fauxing" (from making a faux or fake font).
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Now, I see only Tahoma and Tahoma-Bold on my computer too. You could see if anyone seels an Italic/BoldItalic version, or if they are bundled with some Microsoft software (which you'd need to own, the fonts can't be freely copied). But really this is sending the message - use a different font. I'd use Arial, where Windows has had all four files included since Windows 3.1 was released.

Creating PDFs for viewing on screen

Hi guys,
I have had a problem recently when I have created PDFs from InDesign. I have outlined the text, and created the PDF. It previews fine on my Mac, but when I send it to a client who is using a PC they notice that certain letters (eg. 'l') appear bold. This is not in the original file. I have had this problem with Illustrator aswell. One work round that I notice was that instead of outputting at 72dpi (Mac screen resolution), I have outputted at 96dpi (PC screen resolution). However, this increases the file size.
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Thanks

Outlining the fonts is your problem. The text loses it's hinting, which is the "artificial intelligence" built into fonts, without hinting the information will grow by pixel depending on where it falls on the grid - making it as simple as I can, that's why it looks bolder and it is actually bolder.
Don't outline your fonts, it makes the file size larger for one thing.
When you make a PDF, File>EXPORT> from InDesign you can choose a Subset of fonts. A subset is usually 100%, which will only embed the glyphs used within the document. If you set this to 0% it will embed all the glyphs within the font into the document whether you used it or not. This can increase the final size of the pdf too (just the 0% option). But leaving the text as text without outlining will significantly reduce your file size.
As already said the font will be embeded in the PDF so your client will be able to view the PDF without any problems, any print vendor worth their salt should be able to handle a PDF with embedded fonts.
But the font appears bolder because it actually is bolder when outlined. And some characters can lose their natural shape as a result of outlining.
It is perfectly fine to outline fonts if you have no other choice, licence restirctions sometimes don't allow fonts to embedded, for example. Other occasions would be the instance of creativity with a piece of text where you want to elongate a tail of a letter or something for artistic purposes.
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I realize it wasn't enough info...didn't really think anyone would respond. So, this is good!
Here's the deal. For years I have been creating PDFs, then about 2 months ago, I wasn't able to anymore. Even my PDF thumbnails look different. Instead of being actual thumbnails of the pictures, my PDFs all have the Adobe logo on them.
Here's how I'm trying to create a PDF:
From the print menu of a Word document, I select >Print>Adobe PDF> then I get the following error message:
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If I'm in Photoshop, or InDesign, I print to Adobe PDF and it seems to print, but then I cannot find the document. Anywhere. I try searching, and like magic, it disappears. The work around, of course, is to save it as a PDF (if in Photoshop.) However, this is not an option for InDesign.
When I look under devices and printers, the Adobe PDF printer appears to be installed correctly. I have made it the default printer. I have uninstalled and reinstalled my CS3 Suite three times. I am running a 64 bit Windows 7 Home Premium.
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"Failed to create PDF" bug

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I really enjoy using Pages (and I'm trying out '09 to see whether it would be helpful to upgrade), but there's one bug that I find really limits the way I create PDF newsletters:
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Message was edited by: Dave N

Dave,
Sorry to come to this discussion a bit late. For me, a link in a Table Cell survives, a link in a Text Box survives, but a link in a Text Box that is in a Table doesn't survive an export to PDF. That's not surprising to me though since I can't even use the 'link in a table that's in a box' in Pages unless I first select the table within the text box. Just hovering over the link text will not cause it to be recognized until the table is drilled into, so I can understand how it wouldn't be accessible once flattened for export.
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Jerry

Lost letters in created PDF

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