Low capacity on new replacement battery

I've recently had my PowerBook battery replaced as part of the battery exchange program.
With the new battery, I followed the instructions word for word - plugged in the battery without the power supply connected, discharged it completely, plugged in the PSU, charged up the battery... Everything OK? Well, No...
I started getting what seemed like random shutdowns and the clock on my machine was resetting every time this happened. I repeated the process three times but still no joy. I naturally thought this is a problem with the battery, so I downloaded coconut battery from http://www.coconut-flavour.com/coconutbattery/ to see what was going on.
Coconut battery told me that my 'new' battery only holds 62% of it's capacity after just 3 charge cycles and it only lasts for about 1hr 20mins at best.
Anyone else having this problem? And is there something I can do to fix it before getting Apple on the case?
PowerBook G4 15 1.67Mhz   Mac OS X (10.4.8)  

Hi, Jason. I wouldn't try to do anything to fix it before calling Apple. If you've followed the instructions that came with the battery to the letter, you should either have new-battery performance, or you should have a satisfactory explanation from Apple of why you don't. See whatever warranty materials were included with the new battery for the appropriate contact channel.
To find out whether other participants in the battery-exchange program have had experiences similar to yours, repost your question in the 15" Aluminum PBG4 battery forum. Titanium Powerbook batteries are different, and not eligible for the exchange program.

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