Lower Modem Firewall Settings to Change Email Server Settings

after weeks of being unable to make the new settings work - then following what one of the other contributors wrote - I changed the firewall setting on my Verizon provided Modem to LOW - now all is OK
medium and high settings will not allow the new settings to go through
suggest anyone with problems with new settings try same fix
Note: check the model number of your modem and download the user manual from Verizon website for instructions on how to change firewall settings

Hi and Welcome to the Forums!
You cannot force BIS to connect as POP or IMAP -- rather, it picks the best it finds on the server you specify. To use a different service, your provider needs to configure POP and IMAP on separate servers. You cannot override how it configures.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Company changed email server on me!

Hi All,
I was accessing my company email through the 'other' type for email set up, where I just list my email address, password and email server name as the company doesn't have a BES. Worked happily for ages and then they upgraded the server and so changed the server name. Unfortunately I didn't see the edit capabilitiy on my Curve in the account settings and followed the alternative route - delete the account and add a new one - thinking this woudl be simple.
I deleted the account and went to add a new one (my gmail account is still working OK). I selected 'other' entered my email account and password and clicked on continue - it says it cannot verify my email address and won't let me continue!!!!!
I have pulled the battery out to reset; and have loaded a backup thinking it would return the email set up I had removed so i could just edit it. Unfortunately nothing works.
I suspect that the old email server name is in there somewhere and when i put my email address in it looks at that old server - which nolonger exists, and so can't verify. I need some way of being able to get to some panel that lets me change to the new server name but I can't find any way to do that.
Hence this cry for help.

Do you know what type the email server might be? Is it OWA Outlook Web Access?
Please try this FIRST, using your BlackBerry browser...
• Go to mobile.blackberry.com OR to www.blackberry.com/integrate
• Scroll down to Communication and then to Email.
• Choose the appropriate email set up options.
If that works and completes your email setup/editing, good.
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Need to change email server type

I just got the 8350i and for some reason, when i add my email address, the automatic configuration makes my sever type an IMAP4, when i should be a POP3. I have a copy of my emails stayign on the server from my Outlook settings, but i need to find out how to manually change my server type. Sprint was no help to me and said they could not fix the problem. I can send emails, but not receive......

Hi and Welcome to the Forums!
You cannot force BIS to connect as POP or IMAP -- rather, it picks the best it finds on the server you specify. To use a different service, your provider needs to configure POP and IMAP on separate servers. You cannot override how it configures.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

AT&T Email Server Set Up on Samsung Charge Android Problem

Has anyone had this same problem?
Problem: I get "Setup could not finish - Cannot connect to server" error when trying to update AT&T email (sbcglobal.net) server settings. AT&T changed email server setup on December 11th. I can get the correct setup and connection via Windows Mail on my Vista desktop pc. AT&T email server settings can be found here => http://www.att.com/updatesettings. Thanks in advance.

I have the same problem and spent time on the AT&T help line but they could not help with the Verizon Samsung Droid issue. I got my Outlook to work on the desktop and the setup is basically the same. I think the problem is in the Desktop setup in E-Mail Settings on the Advanced Tab there is a check box with a label that says "This server requires an encrypted connection (SSL) that AT&T requires to be checked. The email setup form on the Samsung Droid does not have that check box or option, so the server will not let the phone connect.
Did you get your issue resolved?

I changed ISPs and had to change the server settings. Now one of my two email addresses crashes every time I try to read the emails.

At first Thunderbird downloaded every email from the problem account going back to 2011. I changed the server settings to only download emails from the last 15 days and to delete any messages older than 15 days.
I can send emails from this account and my other email account works fine for sending and reading mail. However, this problem account crashes Thunderbird every time I try to read the messages. There are now only 300 messages in the inbox and I've been able to have them marked as read. But I still can't read any of them.
What's the fix on this?

Try to start *Windows* in safe mode with networking enabled.
- Win8 http://windows.microsoft.com/en-US/windows-8/windows-startup-settings-including-safe-mode
- Win7 http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode
- XP http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx
Still in Windows safe mode, start Thunderbird in safe mode.
- https://support.mozilla.org/en-US/kb/safe-mode
Does the problem go away?

New Email Settings and Westell Firewall Settings: May need adjustment to work

I have a Westell 7500 wireless router at work.
Old A90 modem and linksys wireless router at home.
Made the email server setting changes at home on a desktop, laptop and two iPhones. All worked fine.
Took iPhone and laptop to work. Verizon email wound not work on either. Outlook 2010 reported send/receive failure.
Tried to setup Office desktop with new email server settings: could not do it: the test email would fail every time.
After hours of research and frustration, EUREKA!
The firewall settings on the Westell 7500 were set too high and blocking the ports that Verizon now wants to use for mail.
Changed the firewall setting on the Westell router to "Minimum", clicked Apply and everything immediately worked. The iPhone, the laptop and now I can make the changes to the desktop and it works with the new settings.
So, yes, the router that Verizon supplied, using its recommended settings (Medium for firewall) blocks the ports that Verizon says we must now use for email.
(Note that an alternative solution may be port forwarding the new port values - I did not try this.)

Does anyone know if Verizon supplies the actual port setting changes needed on the Westell modems in order to make their new email port requirement changes work???
I mean, they can't be serious with the whole "just change your firewall security to Low!" instructions, can they...?
I can't imagine a real internet company whose only suggestions for implementing server changes they've made are "lower your security".
Surely after all this time, they must have a page posted on their site somewhere that has complete instructions for the Westell firewalls which allow us to continue to use Verizon SMTP servers without lowering our firewall security across the board.....especially since their own rationale for making these changes is stated as being to increase security!
If anyone finds a link to those instructions, please post it.

How do I change my firewall settings to allow Spotify?

I get a message pop up that says.... A firewall may be blocking Spotify. Please update your firewall to allow Spotify (error 101)
Please help I am so terrible with anything other then the basics.
I found my firewall settings but I could only figure out how to turn them on and off. This did not help.
I need it explained to me in the most simpilist of ways.
Thank you

Please read this whole message before doing anything.
I've tested these instructions only with the Safari web browser. If you use another browser, they may not work as described.
This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The following procedure will help identify which such modifications you've installed. Don’t be alarmed by the complexity of these instructions — they’re easy to carry out and won’t change anything on your Mac.
These steps are to be taken while booted in “normal” mode, not in safe mode. If you’re now running in safe mode, reboot as usual before continuing.
Below are instructions to enter some UNIX shell commands. The commands are harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of the procedure suggested here, search this site for other discussions in which it’s been followed without any report of ill effects.
Some of the commands will line-wrap or scroll in your browser, but each one is really just a single line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then copy it. The headings “Step 1” and so on are not part of the commands.
Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. The other steps should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.
Step 1
Triple-click the line of text below on this page to select it:
kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}' | open -ef
Copy the selected text to the Clipboard by pressing the key combination command-C. Then click anywhere in the Terminal window and paste (command-V). A TextEdit window will open with the output of the command. If the command produced no output, the window will be empty. Post the contents of the TextEdit window (not the Terminal window), if any — the text, please, not a screenshot. You can then close the TextEdit window. The title of the window doesn't matter, and you don't need to post that. No typing is involved in this step.
Step 2
Repeat with this line:
{ sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|cups|isc|ntp|postf|x)/{print $3}'; echo; sudo defaults read com.apple.loginwindow LoginHook; echo; sudo crontab -l; } 2> /dev/null | open -ef
This time you'll be prompted for your login password, which you do have to type. Nothing will be displayed when you type it. Type it carefully and then press return. You may get a one-time warning to be careful. Heed that warning, but don't post it. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
Note: If you don’t have a login password, you’ll need to set one before taking this step. If that’s not possible, skip to the next step.
Step 3
{ launchctl list | sed 1d | awk '!/0x|com\.apple|org\.(x|openbsd)/{print $3}'; echo; crontab -l 2> /dev/null; } | open -ef
Step 4
ls -A /e*/{cr,la,mach}* {,/}Lib*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta}* L*/Fonts .la* 2> /dev/null | open -ef
Important: If you formerly synchronized with a MobileMe account, your me.com email address may appear in the output of the above command. If so, anonymize it before posting.
Step 5
osascript -e 'tell application "System Events" to get name of login items' | open -ef
Remember, steps 1-5 are all copy-and-paste — no typing, except your password. Also remember to post the output.
You can then quit Terminal.

How do I change an email server address?

To get work emails, I set up my Exchange ActiveSync months ago and it worked flawlessly. My company just changed email servers and I now get a sync error (understandable). However, when I go to account settings to try and change the server address to the new server, all I can change is the password. No matter how I get to any page where it'll supposedly let me configure the settings of a current email account, all the info but password is "grayed out" - for lack of a better term.
I know I can just create a new account with the new settings and delete the old one. My concern doing that is that all the linked contacts on my phone will unlink with the old one and I'll have to re-link them with the new one. Ugh!
Any help in this matter will be much appreciated.

@mayerpl, unfortunately there is NO way to rename the server for Exchange ActiveSync configuration. First you will have to remove the existing account and re-add it. Now here is the interesting part, HTC stores the links between contacts as additional inforamtion in the "Notes" field of your contact data (i think!). Atleast I have seen it. I think it stores the link in the account that you initially chose to link others with. So in some cases I have the link data in my exchange account, and in others I have it in my GMail.
In any case, it is highly likely that your links MAY be restored when you re-add the account. Unfortunately, I cannot guarantee it, and the only way you will find out is by doing it! But given the fact that there is no way to change the server without removing and re-adding the account, you are out of options.
If you do decide to remove and re-add, please post back and let me know if the links were reserved or you had to do them again.
Hope this helps!

TS3276 email won't send or close when cannot send message error shows and won't change outgoing server as requested.

email freezes when "cannot send using ------ server" comes up even when I change server settings.

How are you trying to change the server?

Help! Email server switched. Can't change old or add new on Blackberry

My work email server was changed to use google apps. My problem is:
My email address itself has not changed. I tried adding a new email account on the blackberry and it says it already exists. I tried changing the old and it tells me the info is incorrect and reverts to old info. This may be because the user name and password has changed and I cannot change the user name. It will not allow me to access that field. Any ideas?
I do not want to lose access to emails from the old server on my blackberry so I am afraid to delete the old account.

I fixed it..sort of.
Using the link below, BIS (Blackberry Internet Service) sent an email with a link to set up the email through the web. It was a very quick and easy set-up for Google App Email. No guessing settings - it just worked. And it allowed me to have two email set-ups with the same email address..sort of.
There was no way to have two mail folders on the phone with the old mail & new, but by doing it this way, a new folder was set up on my phone for the new address, and all the old messages remained in the Main Message folder. I don't know if that would have happened if I deleted the old account. I read a lot of people having trouble with Google Apps setup so this is definitely the way to go:
http://us.blackberry.com/specifications/communication/email/gmail.html

Problem updating Email Server settings

I was able to update Email Server settings in one of my computer. When I tried my mobile devices (ipod and ipads) I was able to set the new outgoing setting, port, and SSL. Setting the incoming part I was able to change Port # and SSL but I couldn't set "pop.verizon.net " . I got an error message:"The POP server pop.verizon.net doesn't support Authenticated POP (APOP) authentication. Please check your account settings and try again. And of course, I couldn't get any e-mail. Thank you in advance!!

Thanks to dhutton I found out that APOP is not supported, do you have an option for clear text? If not please let us know what email client you are using. Welcome to the forum
AND HAPPY THANKSGIVING TO ALL !
If a forum member gives an answer you like, please give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem. Thanks !!!
http://forums.verizon.com/t5/Verizon-net-Email/Fix-for-Missing-Inbox-sent-folders-etc-with-Internet-Explorer-11/m-p/647399

Pop email server settings after latest IOS 7.0.3, 7.0.4 update

So, after IOS 7.0.3 update my phone email server settings for bellsouth.net would not work which they did previously...............I had to manually configure the settings as follows:
Pre IOS 7.0.3: (worked flawlessly prior to update)
pop.att.yahoo.com...............using port 995 with SSL checked
smtp.att.yahii.com...............using port 465 with SSL chekced
After IOS 7.0.3 update: (worked flawlessly, previous settings would not work)
inbound.att.net....................using port 995 with SSL checked
outbound.att.net..................using port 464 with SSL checked
After IOS 7.0.4 update.....Nothing has changed and neither of the settings work. Account has been deleted, and added back with automatic settings and both of the manual settings above to no avail. Any help is appreciated as it seems that server settings with IOS updates continue to be a revolving door.

So, after IOS 7.0.3 update my phone email server settings for bellsouth.net would not work which they did previously...............I had to manually configure the settings as follows:
Pre IOS 7.0.3: (worked flawlessly prior to update)
pop.att.yahoo.com...............using port 995 with SSL checked
smtp.att.yahii.com...............using port 465 with SSL chekced
After IOS 7.0.3 update: (worked flawlessly, previous settings would not work)
inbound.att.net....................using port 995 with SSL checked
outbound.att.net..................using port 464 with SSL checked
After IOS 7.0.4 update.....Nothing has changed and neither of the settings work. Account has been deleted, and added back with automatic settings and both of the manual settings above to no avail. Any help is appreciated as it seems that server settings with IOS updates continue to be a revolving door.

I'm changing my email server from a POP server to an Office 365 server. Do I need to save or export my downloaded emails before I do this?

I'm moving my account from a POP server to an Office 365 server. Before I change my server settings, do I need to export or save emails that I've already downloaded?
Thanks!

Incidentally, my first thought was to map a network share from the NAS to my computer, so that my music files appear on the Z: drive, say on my computer. I could then set up iTunes to store music etc in that folder, and to copy all new items to that folder. However, if I do that, all that'll happen is that on my NAS, the library file will become out of date as I add music to the collection but not to the index.

Change of email server

Since I changed to a new server for my domain email account, I no longer receive emails on my BB. How do I change the server settings on my email account as there are no options in the menu for doing this? r

A personal BIS account?
Go into your personal email set up icon on your device and delete your email account, reboot (With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.) and now go back and readd that email account again.
Then, In the email setup screen press Help > Send Service Books.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
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Preview failed because Adobe Muse could not make a connection over HTTP. The most common cause of this is Firewall software which prevents HTTP connections. You may need to change Firewall settings to allow Adobe Muse to make connections.

Preview failed because Adobe Muse could not make a connection over HTTP. The most common cause of this is Firewall software which prevents HTTP connections. You may need to change Firewall settings to allow Adobe Muse to make connections.
no firewall at all, in win 8.1, turned it off for all networks
ftp and publish works just fine

Hi,
Please take a look at this post : Re: Adobe Muse - Preview Failed
Regards,
Aish

Lower Modem Firewall Settings to Change Email Server Settings

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