LR4 crashes when softproofing

Certain icc profiles are crashing LR4 beta when attempting to soft proof while others work fine. I have the error report generated by my Macpro if it is of value to anyone.

Perfect, they are the same ones I've seen. The ImagePrint ones don't confirm to the ICC spec - go to ColorSync Utility in the Applications > Utilities folder and run First Aid - it should repair them so it doesn't crash. The crash should get fixed - it should fail gracefull in the final release.

Similar Messages

LR4 crashes when going to develope module

I have tried making a new catalog, but nothing works. Registered version of LR4 crashes evertime I hit the D key from the grid module. It goes to the develope module but the picture does not open and it freezes.
Thanks for your help,
Tom

Are you able to get to the Develop module without using the Grid module (secondary monitor Grid View?) and keyboard shortcut (i.e. click Develop in the module picker)?
Are you trying to go to Develop with the same image each time this happens?

LR4 crashing when scaling

In the Develop Module, Lens Correction panel I was correcting perspective on some pictures. Whenever I used the scaling slider to recover parts of the picture that had gone out of fame, LR4 just stopped operating. This happened several times and continued to happen whenever I moved the slider to below 90%. Has anybody else suffered this problem?
NL

I would like to add for the benefit of any LR experts that:
I have been using LR4 Beta since its release and quite heavily as I have over 1,000 images from a recent trip. I have not previously suffered this problem.
The pictures I have been editing are new DNGs from Canon CR2 that have not previously been edited in any way but were imported via LR3.6 and basic metdata added at the time of import.

LR4 crashes with video files

LR4 crashes when I try to go to loop view with video file (MOV). Message "Load library failed with error 998". Lates version of LR4 win7 64 bit.

Hello,
Can you try following the steps on the TechNote below?
Inserting a Windows Media Player in a web page:
http://www.macromedia.com/go/tn_15777
HTH.

LR4.2 & 4.3 crash when entering book module

Hi,
Both the LR4.2 & 4.3 Crash when I enter to the book module...
Anyone with the same problem ?
Thank you !
Julien

Ok, thanks again.
I gave a big hug to my iMac when I saw my Library module raising from the graves (sorry for my terrible french-english...)
But when I go to the book module, it's just goes wrong... -> Exit ...
I don't know if there's a link but I've replaced my superdrive with a SSD drive and so there have been some movement in my HDDs ...
All the applications are on the SSD but the preferences files are on the old HDD. (Someone did the change for me, I'm just a Mac's newbie...)
Do you think it can be the sources of my problems ?
What should I do with all that mess ... ?
Thanks,
Julien

LR4 Beta crashes when accessing DNG files

I am experiencing problems using 64 bit Win 7 and LR4. LR4 seems to crash every time I try to "DEVELOP" a dng format image that was created (imported from Raw) with LR3. I am not having the problem with the CR2 or JPG images although my processing speed seems extremely slow. The images were originally created with a Canon 7D or a Canon G12.

Bill,
It is my understanding that there is a known bug opening DNG files that have previously been developed under PV2010. The bug seems to cause a crash when they are first accessed in the Develop Module. Try fresh images from the camera for testing purposes and see if you get the same crash. You shouldn't, and this will allow you to test the new features and provide feedback.
Jeff

LR4 Regularly Crashes When In Slideshow

Hi, I've used LR3 for a long time and recently upgraded to LR4.
I'm finding that it regularly crashes when I'm in Slideshow.
I have an iMac with 8GB ram and even with no other applications running, I have this problem.
The only 'cure', albeit temporary, seems to be to turn off and restart my computer.
Any ideas?

Try removing the Preferences File/s. Look here for instructions: http://helpx.adobe.com/lightroom/kb/preference-file-locations-lightroom-41.html
If that does not help next try removing the .lrdata file from your catalog folder and rebuilding previews.

Firefox crashing when closing and at other random times

Hi - I'm running firefox 6.0.2 on a Win7 64-bit machine that my cowowker uses. Starting a day or two ago, FF began crashing instead of starting. I can start it in Safe Mode, and I believe I've removed all the add-ons. When in safe mode I can use FF, but it still crashes occasionally, especially if I'm trying to open something in another tab or window. Also, it crashes when I click the X; at least, it shuts down and then the crash reporter pops up. Windows is updated, and I'm stumped. Hope someone can help! Here's the crash report on one of the crash-on-X-click events.
~~~~~
AdapterDeviceID: 0046
AdapterVendorID: 8086
Add-ons: {4ED1F68A-5463-4931-9384-8FFF5ED91D92}:3.4.0,{972ce4c6-7e08-4474-a285-3208198ce6fd}:6.0.2
AvailableVirtualMemory: 4114206720
BuildID: 20110902133214
CrashTime: 1315582016
EMCheckCompatibility: true
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1315414618
Notes: AdapterVendorID: 8086, AdapterDeviceID: 0046, AdapterDriverVersion: 8.15.10.1986
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 33
StartupTime: 1315582007
SystemMemoryUsePercentage: 44
Theme: classic/1.0
Throttleable: 1
TotalVirtualMemory: 4294836224
URL: jar:file:///C:/Program%20Files%20(x86)/Mozilla%20Firefox/omni.jar!/chrome/browser/content/browser/aboutHome.xhtml
Vendor: Mozilla
Version: 6.0.2
Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 :
MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [RAW/IP] : 2 : 3 :
MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IPv6] : 2 : 2 :
MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
RSVP TCPv6 Service Provider : 2 : 1 :
RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll
RSVP UDPv6 Service Provider : 2 : 2 :
RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll
This report also contains technical information about the state of the application when it crashed.

The message to restart your computer, in multiple languages, is a kernel panic. This is usually, but not always, caused by hardware, with memory being the leading cause.
You might want to run the Apple hardware test, which is on the original gray-faced OS X disks that came with the mini. FInd the one that says 'AHT Version x.x' in small print on the label, insert and reboot holding the alt/option key down. Choose the Apple hardware test, and when prompted, choose the extended test. You can also download Rember from http://kelleycomputing.net/rember/ if you want to really test the memory. Set it up and let it run over night.
See this kernel panic FAQs for other ideas: http://www.thexlab.com/faqs/kernelpanics.html

Firefox constantly crashes when it opens and when tabs are changed.

Ever since 4/19 of this year, Firefox has been randomly crashing when I open it, and after restarting it will crash randomly during sessions, generally when switching tabs I've noticed (though not always).
Here is the most recent crash report in full:
AdapterDeviceID: 0x1200
AdapterVendorID: 0x10de
Add-ons: foxmarks%40kei.com:4.2.1,tilt%40mozilla.com:1.0.1,tineye%40ideeinc.com:1.1,%7BDDC359D1-844A-42a7-9AA1-88A850A938A8%7D:2.0.16,%7Ba7c6cf7f-112c-4500-a7ea-39801a327e5f%7D:2.0.18,%7Be4a8a97b-f2ed-450b-b12d-ee082ba24781%7D:1.15,%7Bb9db16a4-6edc-47ec-a1f4-b86292ed211d%7D:4.9.22,xkit%40studioxenix.com:7.4.3,%7B73a6fe31-595d-460b-a920-fcc0f8843232%7D:2.6.8.20,https-everywhere%40eff.org:3.5.1,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:28.0,keywordsearch%40kaply.com:1.0.7,%7Bc8d3bc80-0810-4d21-a2c2-be5f2b2832ac%7D:0.84,%7Bd10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d%7D:2.5.1,jid1-xUfzOsOFlzSOXg%40jetpack:4.3.2.1
AvailablePageFile: 29716611072
AvailablePhysicalMemory: 12883689472
AvailableVirtualMemory: 3534315520
BIOS_Manufacturer: American Megatrends Inc.
BlockedDllList:
BreakpadReserveAddress: 45088768
BreakpadReserveSize: 37748736
BuildID: 20140314220517
CrashTime: 1398707262
EMCheckCompatibility: true
Email: [email protected]
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1395693314
Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x1200, AdapterSubsysID: 089810de, AdapterDriverVersion: 9.18.13.3523
D2D? D2D+ DWrite? DWrite+ D3D10 Layers? D3D10 Layers+
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 37230
StartupTime: 1398707160
SystemMemoryUsePercentage: 24
Theme: classic/1.0
Throttleable: 1
TotalVirtualMemory: 4294836224
URL: about:blank
User32BeforeBlocklist: 1
Vendor: Mozilla
Version: 28.0
Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IP] : 2 : 2 :
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [TCP/IPv6] : 2 : 1 :
MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [RAW/IPv6] : 2 : 3 :
RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll
RSVP TCP Service Provider : 2 : 1 :
RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll
RSVP UDP Service Provider : 2 : 2 :
MSAFD RfComm [Bluetooth] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
useragent_locale: en-US
Here is a screenshot of all the crashes since this started a week ago:
http://i.imgur.com/WqvP2tV.png
Any help would be appreciated.

One of the bug reports linked to your crashes says the HTTPS Everywhere extension could be a contributing factor. Would you try disabling it for 48 hours and see whether that makes any difference?
You can do that on the Add-ons page. Either:
* Ctrl+Shift+a
* orange Firefox button (or Tools menu) > Add-ons
In the left column, click Extensions.
Some of these crashes are related to the "Just in Time" (JIT) JavaScript compiler(s). You could try disabling some of those features to see whether that helps. Alternately, you could run Firefox in its Safe Mode for a period of time since that disables them automatically (but in that case, extensions also are disabled).
''To disable individual preferences:''
(1) In a new tab, type or paste '''about:config''' in the address bar and press Enter. Click the button promising to be careful.
(2) In the search box above the list, type or paste '''javas''' and pause while the list is filtered
(3) Double-click the following preferences to switch them to "false":
* javascript.options.baselinejit.chrome (Firefox UI)
* javascript.options.baselinejit.content (page content)
* javascript.options.ion.content (page content)
There might be other relevant items but we're a little out of my depth here.
''If you prefer to test using Firefox's Safe Mode:''
You can restart Firefox in Safe Mode using
Help > Restart with Add-ons Disabled ''(Flash and other plugins still run)''
In the small dialog that should appear after Firefox exits, click "Start in Safe Mode" (''not'' Reset)

Crash when starting a performance/memory profile

I'm having a catastrophic crash when I hit the 'Start' button in the Profile -> Performance and Memory... dialog. There is no error message whatsoever, and when I restart Labview, it only asks me about files to recover, it doesn't tell me where it crashed (i.e. somefile.cpp line ###). Well, it might have told me once, but now it doesn't, so unless there is a log of these things somewhere, I can't say much more.
I'm using Labview 2009, and I'm having the exact same issue on at least 2 machines which are fairly different (Win XP 32 bit vs Win7 64 bit (with Labview 32 bit)).
The application is pretty large (~1500 vi's), so it's kind of hard to tell what is making it crash.
The problem can be replicated in different ways:
1) Load main VI which loads all the VI's in memory
2) Start Performance/Memory profile *crash*
1) Load VI
2) Start VI (runs in a loop)
3) Start Performance/Memory profile while it runs *crash*
1) Start Performance/Memory profile
2) Some NI VI's show up in the list with '0' time everywhere
3) Load VI
4) Execute VI
5) Stop execution of VI *crash*
Any clues? Is there a log somewhere that could help me/you find the issue?
I could spend all day trying to load different parts of the project and look for problems, but I have no idea what to look for.
Last Friday I had successfully profiled what I wanted to, then I had another crash... Oh I remember now... I did a 'Search' in my project, looked for a particular string, and it crashed after a while in the middle of the search. Since then I was unable to use the profile tool. Could it be some data corruption? We use SourceSafe... so I wouldn't be surprised if it gave me a corrupted file If so, how could I find it?
Thank you

Hey Samapico,
I actually found an incident like yours involving the performance and memory tool crashing when used for specific VIs which were very large. How big (in terms of filesize) is your VI?
R&D found this issue in LV 2009 and fixed it in 2010 under Corrective Action Request 215410.
Is there any way you could try and test your issue out on a machine with LV 2010?
<Joel Khan | Applications Engineering | National Instruments | Rice University BSEE>

Windows Vista Crashes when I puge in Ipod

My window vista system crashes when I plug in my Ipod.I have vista since it came out and had no problem until a few days ago. Have not install anything on the computer. When I plug my ipod in it starts to sync for a few minutes then I get a blue screen that tells my I have a stop error 0x00000055 (0xbbd83847,0x816b6949,0x00000002).Any ideas.
Thanks
HP Pavilion Windows Vista

I would check out this article on possible resolutions:
iTunes for Windows Vista: Troubleshooting unexpected quits, freezes, or launch issues
Also, if you are connecting more than one iPod to your computer, sometimes this causes issues with Windows machines.
Hope this helps!
iMac Mac OS X (10.4.9)

Harddrive crashed, when i got my mac back i didn't have iPhoto so i reinstalled it but what do i do from here?

i need help!!!
harddrive crashed, when i got my mac back i didn't have iPhoto so i reinstalled it but what do i do from here?

Restore your library from the Time Machine backup to your Pictures folder as shown here:
Launch iPhoto and have it will open your library.
OT

As icloud when I got my iphone.I recently got an iphone. Ever since I have downloaded my iphone pictures to my photo gallery on my PC, my computer crashes when i'm in photo gallery. Any suggestions? I also downloaded itunes as well

I recently got an iphone5. Ever since I have downloaded my iphone pictures to my photo gallery on my PC, my computer crashes when i'm in photo gallery. Any suggestions? I also downloaded itunes as well as icloud when I got my iphone5.

No, your iPhone and your iPad should not appear in the finder.
I'm not sure what you mean about downloading photos with iPhoto being double handling, but you can download direct to a folder with Image Capture. Image Capture can also be used to delete photos from the Camera Roll on the iPhone or iPad (preferrably after they are downloaded).
You can remove the photos you synced from your phone with iTunes by syncing again with an empty folder, That will delete all the photos that were previously synced that way, replacing them with the contents of the empty folder (that is, nothing). This will not effect photos takes with the camera on your iPhone.

Adobe Photoshop CS4/5 Crashes when using the Move Tool

Hello. I'm here because I'm having an issue with Photoshop.
I was trying out CS5 when it started to crash every time I tried to use the Move Tool. It was the generic error message: "Adobe Photoshop CS4 has stopped working.
A problem has caused Adobe Photoshop CS4 to stop working correctly. Windows will close the program and notify you if a solution is available."
Thinking that it was a CS5 issue, I went back to my copy of CS4, only to find the same thing happening there (I also downgraded because CS5 was also crashing at other random times for some reason, but that's an issue for another time).
This puzzles me because both were working fine before. Granted, I hadn't opened them for a while, but it was a sudden thing.
My first impulse was to uninstall and reinstall CS4. No luck. So then, I uninstalled all third-party plugins, thinking that might be it. Still, the same problem. I started looking around on Google for solutions and found the instructions on resetting the Tool preferences (I chose to reset the preferences for ALL of the tools). When that didn't work, I tried deleting the preferences file outright, which said instructions recommended. Nothing.
I should note that Photoshop crashes when using the Move Tool to move an object without ant lines around it, i.e., a layer. I'll move the object, and after two to three seconds, the mentioned error message will appear and Windows will close Photoshop. This, however, only seems to happen after selecting, copying, and pasting part of a large object with some variation of the Marqee Tool (thus making that part a new layer by default) while working at a zoom of 100%. So, in short, working with a large image like <a href=http://www.wallpaper4me.com/images/wallpapers/ergo_proxy_267_1280-862301.jpeg>This</a> at 100% zoom. The image linked is the image that I was using and am currently using to reproduce the problem. It is 1280x1024 pixels. I have tested this with somewhat smaller, yet comparable images too. Same problem. I have never had this problem working with large images before, and I wonder if anyone has any suggestions short of formatting my hard drive.
The error code, from Event Viewer:
Faulting application name: Photoshop.exe, version: 11.0.2.0, time stamp: 0x4bf2d4f6
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x65637275
Faulting process id: 0xe28
Faulting application start time: 0x01cb2bb3471d87bf
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CS4\Photoshop.exe
Faulting module path: unknown
Report Id: b412e368-97ab-11df-8f49-001d60b646ef
Details:
System
Provider
[ Name]
Application Error
EventID
1000
[ Qualifiers]
0
Level
2
Task
100
Keywords
0x80000000000000
TimeCreated
[ SystemTime]
2010-07-25T05:15:57.000000000Z
EventRecordID
78845
Channel
Application
Computer
Gatherum
Security
EventData
Photoshop.exe
11.0.2.0
4bf2d4f6
unknown
0.0.0.0
00000000
c0000005
65637275
e28
01cb2bb3471d87bf
C:\Program Files\Adobe\Adobe Photoshop CS4\Photoshop.exe
unknown
b412e368-97ab-11df-8f49-001d60b646ef
Details in XML View:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-07-25T05:15:57.000000000Z" />
<EventRecordID>78845</EventRecordID>
<Channel>Application</Channel>
<Computer>Gatherum</Computer>
<Security />
</System>
- <EventData>
<Data>Photoshop.exe</Data>
<Data>11.0.2.0</Data>
<Data>4bf2d4f6</Data>
<Data>unknown</Data>
<Data>0.0.0.0</Data>
<Data>00000000</Data>
<Data>c0000005</Data>
<Data>65637275</Data>
<Data>e28</Data>
<Data>01cb2bb3471d87bf</Data>
<Data>C:\Program Files\Adobe\Adobe Photoshop CS4\Photoshop.exe</Data>
<Data>unknown</Data>
<Data>b412e368-97ab-11df-8f49-001d60b646ef</Data>
</EventData>
</Event>
System Specifications:
Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7600)
System Manufacturer: HP-Pavilion
System Model: GN697AA-ABA a6214x
Processor: Intel Pentium Dual CPU E2160 @ 1.80 GHz (2 CPUs)
Memory: 2048MB RAM
DirectX Version: DirectX 11
Display Device:
Name: NVIDIA GeForce 8600 GTS
Manufacturer: NVIDIA
DAC Type: Integrated RAMDAC
Approx. Total Memory: 1010 MB
Current Display Mode: 1440 x 900 (32 bit) (60 Hz)
Photoshop Version: CS4 Extended 11.0.2

Even a decent RAM upgrade is usually only a few hundred dollars nowadays, but it's not a trivially simple process. That said, with a little research and care you can do it. Alternatively, you can hire people (e.g., "Geek Squad") to do such an upgrade.
First, you'll need to know what your operating system capacity is. For example, a 32 bit Windows system can really only use up to a bit more than 3 GB of RAM, while a 64 bit Windows system can use all the RAM you can find a place to plug in. What version of Windows are you running?
Then you'll need to determine what RAM you have installed and what your computer's maximum RAM capacity is - usually you can do this through internet research, either by visiting your computer manufacturer's web site or doing google searches. There are even RAM manufacturer web sites that will tell you what kind of RAM your computer needs and suggest sources, for example:
http://www.kingston.com/
It may be that you can just plug additional chips into currently empty sockets, or it is possible you'll need to replace the RAM chips you have installed in your computer to make room for an upgrade. Every computer is different.
If you list your computer model and current RAM that you have installed here, it may be that someone can help with more specific advice.
-Noel

Extension Manager 2.1 for Mac crashes when trying to install any extension

Hi,
I have the Adobe Extension Manager 2.1 installed on a Mac running Mac OS X 10.5.6. I updated all the latest Adobe and Apple software.
I tried to install MXP files for Adobe AIR, jQuery, and Drupal, but doing so crashes the Extension Manager. I tried uninstalling it using the Photoshop installer (which is what installed the Manager initially), but this didn't help.
The Manager also crashes when I try to open the Help > About the dialogue, both from the main window and from the menu bar.
Can anyone help me with this? Thanks in advance!
Rémi

Reading the thread linked below resolved my problem. I only had to uninstall Safari 4 Beta before I could use the Extension Manager.
http://forums.adobe.com/thread/222366

LR4 crashes when softproofing

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