Lumia 800, device driver keeps asking me to restar...

once connected to the pc, the driver looks to restart the computer. Removed all drivers and updates that were installed. Restarted the pc and phone. Once again the driver was downloaded. Asked me to restart, did so. But again, back to square one. As a result zule wont work, cant transfer files, and to say i am not happy is an understatement.

Hi secretative,
Thanks for posting and welcome!
This is most likely not directly related to Zune or your Windows Phone drivers as these do not require a restarts of windows when loaded. The cause of this behaviour could be in the windows version (which are you running) or some other application such as anti-virus software or other software monitoring installed files.
Hope this helps, let us know if you have any further questions on this.
Kosh
Press the 'Accept As Solution' icon if I have solved your problem, click on the Star Icon below if my advice has helped you!

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Lumia 800 doesn't keep time

I've had this problem for ever now, and none of the updates have fixed this issue, and I'm not the only one with this problem.
The clock of my Lumia 800 runs too fast, in a week or two, it will be 3-4 minutes ahead of time, and in a month it's already 5 minutes, this is just unacceptable. The difference gain slows down with time so to keep it within a minute I need to set the time very often (weekly).
I've tried using manual time, and automatic, both of which don't help the problem, and it seems the automatic time option doesn't even work since no matter what time you set, when you switch it to automatic, it doesn't do anything.
To be honest, I'm a little disappointed by the support this phone has gotten since it's release, especially with the firmware updates.

Hi masterpeura,
Thanks for your post.
If your Lumia does not retain the correct time when on network time I would suggest you have the Lumia checked by a Nokia Care Point or Repair Centre.
From personal experience I can say when linked to Network time my Lumia keeps accurate and correct time on my own network (GiffGaff/O2) and when abroad (US, T-Mobile). It will adjust between time zones within a minute of switching on or coming out of flight mode. Obviously there may be a reason why your phone is not doing so for which it will have to be checked by a repair centre.
Hope this helps,
Kosh
Press the 'Accept As Solution' icon if I have solved your problem, click on the Star Icon below if my advice has helped you!

Both itunes and my computer do not recognize my ipod classic, have had this before and reinstalled the device driver when asked to do so. However now it doesn't, how do i get this done?

Neither Itunes nor my computer recognize my Ipod classic. Have had this once before and when asked to reinstall device driver, did that and problem solved. However now I do not get this message, so don't know how to reinstall.

Try Turning off the Windows Firewall on your PC.

Nokia Lumia 800 device Contact Sync with MSN Live

How does the sync from device to MSN live work in the Nokia Lumia phone?
If you purchase a Nokia Lumia, and the dealer synchs your old mobile phone contacts to Nokia Lumia using the contact transfer. In this process you have lots of stale contact which you don't want to retain. Now Lumia doesn't have pc connectivity software like earlier PC Suite or Ovi suite. these were the wonderful piece of sw, and you could update your contact, store on the outlook, and transfer then to and from the device.
But with Lumia you are at fix now. the only way currently appears to be deleting one by one from device.
There is a MSN account, and if you have a data connectivity then you can synch your contacts to your live account. Now you have the backup of the contacts in the server, which fortunately can be imported and exported from/to and excel.
I thought of using this for the bulk update of contacts, and the technical support team says, that if you delete the contact from the server, while switching your data connectivity from mobile, and then put it on, the new state will be, the device contacts will come to server, and the server contacts will go to the device. which means the contacts will get swapped. I somehow couldn't believe in this definition of synching, and I believe, the synching will then keep the sum of the two contacts in both the location, which means the server will be again full. and so will be the device.
Can anybody tell how does the synching works for Lumia with Live account? so that I can update my contact list on bulk?
I also request Nokia to provide a local piece of sw like PC Suite for the Lumia device, this will increase the sale significantly.
Solved!
Go to Solution.

You wont have 600 contacts in Hotmail server because you deleted them, and when you delete even one contact in Hotmail then it gets deleted from NLM because I tried it just now. I deleted one contact a supermarket number when the phone was switched on and another contact with the phone switched off. When I switched on the phone the contact disappeared from the phone.
So from this we know that if you delete all of your contacts on your Hotmail then your Nokia Lumia contacts will all be deleted from Nokia Lumia too, apart from the Facebook and Twitter contacts in the People window.
In Microsoft Outlook you can select a whole range very easily and export to .CSV format to upload to Hotmail, if you have Microsoft Outlook I think this is the most powerful and effective way but needs a few steps to do it depending on which version of Outlook you have.
For Microsoft Outlook 2007 and 2010, edit all of your contacts then go to the "File" menu, then click on "Options", then click on the "Advanced" button on the left side of the window that pops up. After that move to the "Export" section on the right of the screen and click the Export button.
Now a menu opens. You choose "Export to a file", then choose "Comma Seperated Values (Windows)", then choose the "Contacts" folder from the list that opens after that. You will be shown a box to name and save the file that Outlook is about to make.
When you save the file remember where it is, then go to Hotmail and look for the "Manage" button above the list of contacts, when you find the button click it and choose "Import" from the menu that opens up.
After that you will be taken to a different page, look for the words "Add people from other services" and underneath that is a list of pictures and one of those pictures has the word "Outlook" next to it. Click on the word "Outlook". Then you will be taken to a new webpage.
When you reach the new webpage make sure you look at the words on that webpage called "Step 2" and make sure there is a green dot beside the words "Microsoft Outlook (using CSV)". Now go to the words called "Step 3" and you will see a button called "Browse". Click on the "Browse" button and then a box will open up asking you to find the file you exported from Microsoft Outlook, which I explained how to do earlier.
You can also use this process to export calendar from Microsoft Outlook to Hotmail, which will then sync the calendar on your Lumia phone too.

Windows HD Audio Device Driver Keeps Deleting Realtek and Disabling Sound

I have a HP 655 Notebook PC with the Windows 7 64 bit OS. Until July 23 2014 everything was working fine. Them some automatic windows update installed the windows hd audio driver and disabled the realtek driver.
I tried everything. I went to device manager, unistalled the windows driver, reinstalled realtek, to no avail. Every single time windows starts it automatically installs this driver.
I disabled the update system. I changed the settings to never install driver software in device installation settings, no avail.
I tried unistalling the update, but it can't be removed.
I did system recovery to the point prior to the update and still the damned device keeps reinstalling itself, only then when I restart the computer suddenly realtek appears. But I have to restart it every single time.
Mind you, I don't care which driver i have as long as there is sound on my laptop! But the only way you get sound on a HP laptop is with a Realtek driver it seems. The Windows HD Audio driver is not working and yet there seems to be no way for me to stop windows from installing it on every boot up.
I also tried installing realtek with the windows driver still installed, but it can't be done, error 0001 appears during the installation. I have to remove the windows driver first the install realtek. But when I restart the computer, the windows driver automatically re-installs itself!!
SOMEONE PLEASE HELP ME
PLEASE

Hi MileKokot,
Your HP 655 is a commercial product and to get your issue more exposure I would suggest posting in the commercial forums. Here is a link to the Commercial Notebook forum.
Thank you,
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP

Iphone6 stuck in updating icloud drive, keeps asking for apple id and wheel spinning

Iphone 6 stuck in updating mode on icloud drive update, I have version 8.3, with optus, have tried reset, turning off and updated version , still spinning wheel and stuck.

Did you purchase this phone new, or is it a used device? It sounds as if it is asking for the Apple ID and password for the original owner. See this support link about Activation Lock, Apple's anti-theft device. http://support.apple.com/kb/HT5818

Lumia 800 Web browser keeps shutting itself

Yesterday I was playing this game Age of Sorcery when it crashed. Since then the game, weather view app and the web browser are all shutting down in few seconds when I try to open any one of them.
I have tried reinstalling the apps, restarting the phone and reseting the phone (soft and hard), but yet nothing has solved the problem.
Also after the reset I tried to reinstall previously purchased apps from windowsphone.com but it says the apps cannot be sent at the moment, try again later. I hope there's a way to get those apps back without buying them again.
Any suggestions?

Ok so let me define that all web browsers and apps based on web browser are crashing. On the other hand, marketplace, zune and nokia music for example are working normally.
No problem in downloading purchased content anymore. Purchases are saved on windows account.

Lumia 800 : XBOX Live problem

Greetings everyone. Recently i bought a Lumia 800 device. I wanted to use the XBOX LIVE feature, but it said that xbox live is not available in my country / region. I live in Croatia and my phone operator is T-Mobile. When will XBOX LIVE feature be available in my country ? Thanks in advance, robi2595.
Solved!
Go to Solution.

Hey Robi2595, Welcome to the Nokia Forums!
Im afraid Xbox Live does not support croatia, we are not able to provide any further specific information, however I suggest that you contact Xbox Live support to get a more detailed answer to your query.
You can either go to their forum or contact them via twitter.
Thank you for your post!
Sheldrick
Press the 'Accept As Solution' icon if I have solved your problem, Kudos my post if my advice has helped you!

I have verified my new email address as my Apple ID but my IOS devices keep asking me to sign in to my previous email/Apple ID but have no access to it. How can I stop or change this?

I have verified my new email address as my Apple ID but my IOS devices keep asking me to sign in to my previous email/Apple ID but have no access to it. How can I stop or change this?

To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the ID you wish to use. When you do this you may find that the password for your old ID isn't accepted. If this should happen, and if your old ID is an earlier version of your current ID, you need to temporarily recreate your old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. You can now use your current password to turn off Find My iDevice on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

Nokia Drive questions on Lumia 800.

I bought a Lumia 800 over the weekend as my last phone was about to drive me around the twist. I've been very impressed with the Windows interface and the phone over all.
One of the reasons I went for the Lumia was the Nokia Drive app. I work in field sales and travel the length a breadth of this country so I need a reliable sat nav. Previously I've used CoPilot live on an Android which worked well for me.
This morning I did my first trip with the Nokia Drive app and it worked ok up until a point.
I received a call, no problems answered fine through bluetooth not an issue. HOWEVER when the call ended the Nokia Drive app did not resume/return to main screen. instead I got the lock screen with a very garbled background image.
Hoping the Nokia drive app was running in the background I kept driving but after a few turns it was planly clear that the app had closed. I therefore had to pull over to restart the app. Once I unlocked the screen the app did resume. I was just glad I was making a trip I was familiar with and testing the app functionality.
I take/make a lot of calls while travelling I need a nav app that I do not have to re-setup everytime I hang up a call. Can this be addressed in Nokia drive or can someone suggest an alternative app to use instead?

There already are same issues reported here

ICloud keeps asking for password but will not take it. All other devices work but not my IMac???

ICloud keeps asking for password but will not take it. All other devices work but not my IMac???

Exactly which password are you inputting? iCloud looks for your AppleID password.

Office mac keeps asking for license key with fusion drive

I'm posting this in case anyone else is having this trouble where Office for Mac 2011 keeps asking for the license key. I have a later 2013 iMac with Fusion drive and never have been able to use office on this computer without entering the key. In talking with Microsoft they removed office and all the files and reinstalled with no help. In speaking with Apple, they said there is a known issue with Microsoft Office and the Fusion drive and Microsoft is working on a patch. Evidently the fusion drive moves the files around and to Microsoft that looks like new hardware so it prompts for the key. Realy annoying! Microsoft

I'm a certified Apple consultant and I recently hit this issue at an installation. On seven iMacs with the Fusion drive, I deleted the "Thunderbolt Bridge" interface from the Network System Preference. We then rebooted the computers, entered the product key one more time, and so far, the problem has disappeared and survives subsequent rebootings.
Obviously, if you are frequently networking two Macs using Thunderbolt, this isn't a good long-term solution (though it is easily added back). However, it does appear to work. I have no sound theory as to why it works, except that Office might be interpreting the existence of that bridge as evidence that the software was copied onto a machine instead of properly installed. This is just a wild guess, though.
I have no idea if it will work for others, but hey, the forums are for throwing out these ideas and seeing if one of them sticks for most people. So...there it is.

Keep lose internet connection on my lumia 800

I keep lose internet connection on my lumia 800 to get connection i have to turn my phone off and on why?
Moderator's notes: The post was edited. A more appropriate subject is provided.

I would suggest getting a new sim card,as you have not explained through how your using it im gathering your using it via data.
If i have helped at all a click on the white star below would be nice thanks.
Now using the Lumia 1520

Should I keep Lumia 800?

Hi have just taken delivery of Lumia 800. Probably should have looked at forum before ordering. I appreciate forums are largely used by people with issues, but I have been shocked by problems with phone and some of its limitations eg can't direct synch outlook tasks - I don't have ability to use exchnage server and was motivation for buying a windows phone rather than iphone(assumed there would be no issue). Question is should I keep phone or return under 7 day cool off. Thanks for your thoughts.

Sadly Nokia has again failed to listen to it's customers, the whole battery issue has been declared -solved- although sadly it is nowhere near solved. The battery longevity varies hugely from day to day, one day it will sit on standby for 18 hours the next it will die after 6 hours (this happened to me yesterday from full charge to flat in 6 hours standby)
It had/has the potential to be a great phone but the battery issues plague it, if you have not already bought one then, as a loyal Nokia customer since they first started selling mobile phones for general use, I'd steer well clear of it until they either fix it or replace the model with something that does the job it was designed for.
The Lumia 800 has been all said and done the most complete and utter dissapointment Nokia could have put to market. It was clearly rushed to production and sale without first making sure it was up to the job. The only thing Nokia can do now is put it's hands up and admit to it's customers that there is and always has been a battery issue, it has not been resolved, make efforts to get the issue rectified as soon as possible and hope some of them will stay 'brand loyal'. I have tried to remain positive throughout but it is now very hard to remain upbeat when I have a phone which I cannot use for any time for fear of being caught without power and cannot enjoy the features of unless it is plugged in and charging (note plugged in with the Lumia does not always mean charging) this defeats the word mobile and provides me with a very expensive electricity consuming landline

Nokia Lumia 800 2nd. device dies!!

Hi!
Today I'd like to let you know that this is the second time that my Nokia Lumia 800 dies.
Second tieme? Yes, it is second time!!! Only to a Nokia it could happen!!!
I'm really angry towards this formerly "prestigious" brand. They launch to market a Chinese product at an European price!!!!! That's it!!! A product that isn't able to be switched on longer than a week.
Two months ago my Nokia Lumia 800 died by first time. El Corte Inglés Nokia SAT (Madrid, Spain) sent it to repair; and supposedly, according Nokia technician words, Nokia SAT changed everything except for external case. Even all data in device were lost, I received it as new.
Let's say a pray for it, today Nokia brand passed away for me!!!!!

Hi Ceroberts75!!
Thanks for your replay, but it isn’t necessary you stand Nokia brand in this way. Always, in all human organizations there are lot people that suck up and scrounge around companies to beg for a fistful of scraps and they’re happy with them!!!!
You, see? In the Spanish forum my post has been deleted! Is this freedom of speech? No, it’s censure!!!
If you spent almost 500 euro for a device that supposedly is stand by one prestigious company as Nokia was; wouldn’t you expect that once after repairing device, this dvice shouldn’t have the same problem? So, I would!
NOKIA isn’t the same as it was since they started to manufacturing in China.
If you look at Nokia financial results, losses reached 150 M. € the first trimester 2013. Why? It’s clear!!
1st Because their sales were much less than expected and their investments were much higher.
2nd Because their products aren’t supported by customers as long ago due to the hip of problems that new OS causes.
Finally, this rant is for advising those that they aren’t aware about this problem and this brand.

Lumia 800, device driver keeps asking me to restar...

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