Lumia 800 Turning itself off!

Dear NOKIA, up until now I have just put up with this phone simply because it has lots of style and and I really like the look of it, obviously as you're probably aware this phone has had lots of complaints most of which are very valid points (BATTERY LIFE, LACK OF BLUETOOTH, LACK OF NOTIFICATIONS, NOT BEING ABLE TO CUSTOMIZE AN SMS TONE, NO MASS STORAGE) Over the last 3 months I have chose to put up with this but today I can no longer 'just put up with it'.......
Last night I set my three alarms on my Lumia to ensure I woke up for work on time, I woke up an hour late for work with no sign of an alarm!(5am) This probably had a lot to do with the fact the phone had turned itself off! I turned it back on, and left for work.  by the time i arrived at work (5.30am) the phone had once again turned itself off! By 8am I noticed again phone was off, surprisingly at 10am I needed to use the phone and it was ON and ready to use! However by 12midday it had turned itself off again! In all the phone has turned itself off 6 times today! obviously the phone had been charged to full capacity over night so has had pretty much a full charge most of the morning? So can someone explain what is going on with it, and what is my next step, I can put up with most things (cosmetic) but how on earth do you expect customers to want to use a phone that is more unreliable than british rail in the 80's? IF there is such a thing in the nokia world as 'customer care' would they PLEASE reply to this post???
Luke, an extremely frustrated, leaning toward disgruntled Nokia Lumia 800 user

I'm having the same problem with my Lumia 800 restarting. The first device did this so regularly I had to have it swapped out for a new (well, refurbished) device. I know four other people with this device, two of whom report no problem but one of whom has had the same issue and also had to have her device swapped out. Even with the replacement, I'm noticing that the phone is restarting 2-3 times a day and there is no pattern to this behaviour. Often happens when the phone is dormant but also ocassionally when in use. Very frustrating but not sure if entirely linked to this phone as I had to change our my LG Optimus for the same reason - it started restarting after an earlier update (no longer available to me to roll back to). So, is it Windows or the phone? Either way, Nokia, really like a response to this as it's not great and having encouraged my other friend to select WP7 over iPhone, it's starting to look like bad advice. We all love the OS and the style of the phone etc is awesome. Battery life is poor but perhaps a future update will fix this but the restarting is an annoyance that can't be ignored and I'll be sending this phone back for a replacement too if the problem persists.

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