Lumina 720 - 1 Week Old - Won't Switch On

Nokia Lumina 720 - 1 Week Old. Won't switch on. Battery is fully charged.
Was very impressed with the phone until now - am considering returning it and getting something else.
Grateful for any advice as to how to start it. Or am I wasting my time?
Solved!
Go to Solution.

If you are sure the battery had sufficient charge then try this..Press Power + Volume(down) keys until the phone vibrates (about 8-10 seconds).
If needed leave the phone on charging for about 30 minutes and see if it comes to life on its own. If not try the reset mentioned above again ..
You may also try the procedure mentioned in Message 4 HERE

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I'm new to this! My old mac 0sx 10.2.8 won't switch on. Not sure where to start to fix it? I am totally useless when it comes to computing, can anyone help me please!!

Hi, I am new to this support site so forgive me if I am doing it wrong but I have a problem that I am at a loss as what to do. My (very) old mac 10.2.8 won't switch on..I really only use it for music , there is a vast amount of music stored in it and am heartbroken that it won't even switch on. I have no idea where to start on trying to fix it. Can somebody please help me on where to start on fixing it

You might want to try resetting its power management unit; see the following tech notes:
http://support.apple.com/kb/HT1895
http://support.apple.com/kb/HT1379
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I just upgraded to 10.9. My exchange email won't load emails that are older than a few weeks old. How do I change this setting so I can see all my mail?

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Plett81,
I'm having the exact same problem. It does not seem to be a settings issue but rather some sort of "problem" with mac mail. My Exchange provider was able to setup my mailbox on a test machine running Mavericks and everything pulled in fine, however I cannot duplicate on my upgraded system.
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Has anyone had their iphone 4 die on them? Mine is just 2 yrs old and won't switch on, tried all the remedies, reboot, tried to connect and reboot via itunes, new battery--nothing works

Hias anyone had their iphone 4 completely die on them? Mine won't switch on, I have tried using the power key with the home key, tried connecting it via usb cable to itunes, tried new battery- nothing has worked. The phone is just 2 yrs old this month, and I haven't dropped it or anything. I have never had a phone break on me before in almost 20 yrs of having mobile phones- I've had to resort to using a 7 yr old Nokia, which I used to love but it's not the same as my iphone!!

If you have attempted the reset, which is holding the home button and sleep/wake button, was it still connected to the computer? Have you tried to do that when not connected. You stated it never came on, how long did you hold the buttons together? If you cannot get it to connect to iTunes then you would not be able to restore the device. You can see if you can put the device into Recovery Mode by following the instructions in this support document. If that does not work, then you are correct, make an appointment at the Apple Store. If you can't update or restore your iOS device

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Try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.
There's more to try but let's go a bit at a time.

My Macbook Pro is about 4 to 5 years old. I've noticed the last few months that speed was becoming much slower. It slowed to a crawl last week and won't even turn on now. Where do I take this to near Jackson, Michigan for service?.

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Things You Can Do To Keep Your Computer From Slowing Down
If your computer seems to be running slower here are some things you can do:
Boot into Safe Mode then repair your hard drive and permissions:
Repair the Hard Drive and Permissions Pre-Lion
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
Repair the Hard Drive - Lion
Boot from your Lion Recovery HD. When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Restart your computer normally and see if this has helped any. Next do some maintenance:
Suggestions for OS X Maintenance
For situations Disk Utility cannot handle the best third-party utility is Disk Warrior; DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.
OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep. Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger. These utilities have limited or no functionality with Snow Leopard or Lion and should not be installed.
OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive. As for virus protection there are few if any such animals affecting OS X. You can protect the computer easily using the freeware Open Source virus protection software ClamXAV. Personally I would avoid most commercial anti-virus software because of their potential for causing problems. For more about malware see Macintosh Virus Guide.
I would also recommend downloading a utility such as TinkerTool System, OnyX 2.4.3, or Cocktail 5.1.1 that you can use for periodic maintenance such as removing old log files and archives, clearing caches, etc.
For emergency repairs install the freeware utility Applejack. If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line. Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. There is no confirmation that this version also works with Lion.
When you install any new system software or updates be sure to repair the hard drive and permissions beforehand.
Get an external Firewire drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
1. Carbon Copy Cloner
2. Data Backup
3. Deja Vu
4. SuperDuper!
5. SyncTwoFolders
6. Synk Pro
7. Synk Standard
8. Tri-Backup
Visit The XLab FAQs and read the FAQs on maintenance, optimization, virus protection, and backup and restore.
Additional suggestions will be found in Mac maintenance Quick Assist.
Referenced software can be found at CNet Downloads or MacUpdate.
Additional Hints
Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
Check for applications that may be hogging the CPU:
Open Activity Monitor in the Utilities folder. Select All Processes from the Processes dropdown menu. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time, then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file.

2 week old iphone suddenly won't turn on

My two week old iphone 4 suddenly would not turn on nor will it take a charge. Is this a typical problem? Any suggestions beyond finding an Apple Store?

https://discussions.apple.com/thread/3013460?tstart=0

Battery no longer charges to full capacity on 1-week old macbook

Just as the topic says; brand new macbook, one week old, charge stops at 95%. The magsafe does not connect itself very well either... here's the battery information from the system profiler:
Battery Information:
Model Information:
Serial Number: 9G01*
Manufacturer: DP
Device name: bq20z451
Pack Lot Code: 0000
PCB Lot Code: 0000
Firmware Version: 0201
Hardware Revision: 0002
Cell Revision: 0158
Charge Information:
Charge remaining (mAh): 5553
Fully charged: Yes
Charging: No
Full charge capacity (mAh): 5818
Health Information:
Cycle count: 1
Condition: Normal
Battery Installed: Yes
Amperage (mA): -18
Voltage (mV): 12335
Dunno what the rest of the information means, but clearly it says "fully charged" but "not charging..." I've been keeping it plugged in to not let the charge run dry, but I'm afraid if I somehow don't leave it plugged in I will end up having some week-and-a-half old macbook with zero batteries that won't run unless I plug it in.
a) Seems to me like a hardware problem, I think someone in my house must've dropped it, the magsafe slot seems a little misaligned. I've just switched over from PC on which I used to do some hardware repairs. Any way for me to take this thing apart and just sort of adjust it myself? Hopefully this is the only problem....
b) In the case I'm not able to do hardware work like that... is this covered under whatever warranty I have? I mean, it's only a week old... I had hoped the macbook would be at least a LITTLE bit resistant to such small damages... really seems fragile and prone to breaks, judging by the massive amounts of problems with the batteries on these forums.
Help, anybody?
Message was edited by: hjdjoo
< Edited by Host >

Seems like a couple of things going on. First, don't worry about "not charging" when your battery is between 95% and 99%. The software actually prevents the battery from charging in that range, so as to minimize the number of discharge-charge cycles that accumulate on your battery. If you unplug for a while (letting it drain to, say, 90%) and then replug, the battery will start charging.
Second, have you done the initial calibration, as your manual instructed you to do in the first few days?
http://support.apple.com/kb/ht1490
Set some time aside and do that if you haven't.
Third, if you feel the MagSafe slot is misaligned, make a Genius Bar appointment and see what they think. If it is out, you may be able to get it repaired there while you wait.
Finally, this:
really seems fragile and prone to breaks, judging by the massive amounts of problems with the batteries on these forums
Keep in mind that Apple sells, literally, millions of computers every quarter. If 100, 500, even 1000 people show up here with a complaint, that represents a small, small fraction of actual Mac owners.

Won't switch off

My iPod doesn't always switch off and won't re-set sometimes either.
Also, when i connect through USB1.0, sometimes it connects (undertstandable as slower port), sometimes it doesn't. Same with charging. When i manage to connect it, i can't d/c it - have to just pull cable as i press d/c iPod and it instantly reconnects.
Won't charge through wall charger either.
Please help!

It also may be possible that your charger is a
different voltage from the US-Wales. When I go
somewhere else out of the US, my cord dosen't work
either.
It's the charger i bought in the US..I think it may have got damaged in travel perhaps. I tried it with my UK plug and an adaptor with no luck. This is gay happening away from home! Chargers are multi-voltage so should work everywhere in the world.
I just cant work out if its an iPod fault or me! I have had no luck with them (My mini has been to apple twice)
My 5G is only a few weeks old.

My iphone won't switch on. I've tried holding the power and home button more than 30 seconds up to a few minutes but it didn't switch on and went straight to recovery mode. It died of a low battery and i already fully charged it i checked with my itunes.

i really need help here. I have only used my iphone for a month. my iphone won't switch on. it died of a low battery and i've already fully charged it and usually before it even fully charged, it will turn back on right but in my case nothing happened. i've tried holding the power and home button for 30 seconds and up to 2-3 minutes but no logo appear. it went straight to recovery mode. there's nothing wrong with my cable, i checked with itunes and this happened once a week ago but it did switch back on after i tried a few times but now it just won't switch on. i also have problems with my screen as there's some noises to the screen (i hope you get me) and when i turned the camera on, it was as if the whole screen is shaking. i'm currently studying in the middle east and there's no apple store here so i cannot use my warranty. i will only be back home in summer. please help me what should i do to at least switch my iphone on first.

I did a little bit of experimenting. I have an iPad original versions myself. I took it out of the box knowing that I haven used it in months and I expected the battery to be dead and sure enough the battery was as dead as I imagined it would be. For the first 30 minutes I experienced exactly what you are experiencing, but then the iPad suddenly powered up on its own (like it does when plugged into the charger) and I am using it now to type this response to you.
My point is that I am starting tothink that your battery has suddenly died on you for some reason or you have a hardware problem now. I would still try leaving the iPad charge for a while longer - maybe even overnight - and then try again in the morning. Unplug the iPad and try resetting with the home and sleep buttons. Try plugging the iPad in again. Unplug it, try restarting again. Let it charge for a while again.
After trying something like that, if it still will not start up, then I think it's time for a trip to an Apple Store and see what the Apple Techs think.

Ultrabay battery won't switch to main battery and results in sudden shutdown.

Hi,
I just changed my windows 7 32 bit to 64 but version. The power manager version is 3.66 and driver version 1.64, bios version is LENOVO 7UET93WW (3.23 , 12/15/2011). The ultrabay battery drains to zero and won't switch to main battery, which leads to a sudden shutdown without any warning. In windows 7 32 bit version, I don't have such problem. It's annoying. My computer is T400 7147 CTO.
Thanks!
chicagot400

Hi I have the exact same problem. I have a T400 2764 CTO. Changes I have recently made (past 2 weeks): I upgraded to Windows 7 64, added a PC Card media reader, added an express card USB 3.0, a Samsung 256 GB SSD and the Ultra Bay Battery. Everything was working great... both batteries recognized, ran Lenovo Update... Have everything...
Well the battery meter recognizes both batteries (a 4-cell and a 3-cell), combines their life, but it drains the 3-cell first to ZERO... and isn't bright enough to figure out how to switch before abruptly dropping power to the system.
Hopefully like the ATI switchable graphics that had bugs for ages this battery issue eventually gets fixed. Let me know if you figure out any solution. AND LENOVO, if you are reading, try and set it up so that the 2 battery usage maximizes the life of both batteries with whatever controller you put together.
Thanks.
- Tom

I used to upload any picture to Fbook which was in my Iphoto. Now, I can only upload pictures which are a week old. I'm unable to upload any recent pics to FBook - like pics I uploaded to I photo today. They are in IPhoto, but once I on FB, and want

I used to upload any picture to Fbook which was in my Iphoto. Now, I can only upload pictures from IPhoto which are a week old. I'm unable to upload any recent pics from Iphoto to FBook - like pics I uploaded to I photo today. They are in IPhoto, but once I'm on FB, and want to upload, they aren't available to choose. Help? Thanks! Louise

thanks for replying.
the booting and walking away and then attempting to browse and clean method is what i've been trying to do. it won't let me drag and drop and just freezes up and goes to sleep after 2 minutes. it's a never ending battle with very few results. which is why i questioned the method of just restoring the hd from a time machine backup.
do you think restoring the hd from time machine will resolve the issue with all pics on the desktop? and everything will be as it was from the date i restore it from? sorry, as you can tell, i'm not overly computer savvy.
i have a really old desktop mac...i can try connecting the two...how does one boot a mac in 'target mode'?
as for the iphoto cleaning and organizing issue...that is what i was trying to accomplish with importing them to a folder. was going to browse and clean from there...but somehow imported to desktop which is what's complicating everything. once i get them off the desktop i can work on the iphoto issue...which as i mentioned...i didn't take 45,000 pics...i've just taken about 4,500 over the last few years, and they are being duplicated in iphoto. this was my attempt to clean it out entirely and start over. it will basically be a lot of deleting.
one problem, seems to lead me to more...which is just my luck. :-)
thanks again, for your help.

My week old MacBook w/ retina has half of its storage taken up by the "other" category. I don't have any downloads or backups. How can I get rid of it?

I now no longer have any storage and it is only 1 week old!!

For information about the Other category in the Storage display, see this support article. If the Storage display seems to be inaccurate, try rebuilding the Spotlight index.
Empty the Trash if you haven't already done so. If you use iPhoto, empty its internal Trash first:
iPhoto ▹ Empty Trash
Do the same in other applications, such as Aperture, that have an internal Trash feature. Then restart the computer. That will temporarily free up some space.
According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation. You also need enough space left over to allow for growth of the data. There is little or no performance advantage to having more available space than the minimum Apple recommends. Available storage space that you'll never use is wasted space.
When Time Machine backs up a portable Mac, some of the free space will be used to make local snapshots, which are backup copies of recently deleted files. The space occupied by local snapshots is reported as available by the Finder, and should be considered as such. In the Storage display of System Information, local snapshots are shown as Backups. The snapshots are automatically deleted when they expire or when free space falls below a certain level. You ordinarily don't need to, and should not, delete local snapshots yourself. If you followed bad advice to disable local snapshots by running a shell command, you may have ended up with a lot of data in the Other category. Ask for instructions in that case.
See this support article for some simple ways to free up storage space.
You can more effectively use a tool such as OmniDiskSweeper (ODS) or GrandPerspective (GP) to explore the volume and find out what's taking up the space. You can also delete files with it, but don't do that unless you're sure that you know what you're deleting and that all data is safely backed up. That means you have multiple backups, not just one. Note that ODS only works with OS X 10.8 or later. If you're running an older OS version, use GP.
Deleting files inside an iPhoto or Aperture library will corrupt the library. Any changes to a photo library must be made from within the application that created it. The same goes for Mail files.
Proceed further only if the problem isn't solved by the above steps.
ODS or GP can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.
Back up all data now.
If you have more than one user account, make sure you're logged in as an administrator. The administrator account is the one that was created automatically when you first set up the computer.
Install the app you downloaded in the Applications folder as usual. Quit it if it's running.
Triple-click anywhere in the corresponding line of text below on this page to select it, then copy the selected text to the Clipboard by pressing the key combination command-C:
sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper sudo /Applications/GrandPerspective.app/Contents/MacOS/GrandPerspective
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window by pressing command-V. You'll be prompted for your login password, which won't be displayed when you type it. Type carefully and then press return. You may get a one-time warning to be careful. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator. Ignore any other messages that appear in the Terminal window.
The application window will open, eventually showing all files in all folders, sorted by size. It may take a few minutes for the app to finish scanning.
I don't recommend that you make a habit of doing this. Don't delete anything as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means. When in doubt, leave it alone or ask for guidance.
When you're done with the app, quit it and also quit Terminal.

HT1414 my ipad is 5 weeks old and yesterday i was using it and it quite. i have tryed two different chargers and it is completely dead. no sound or image. can i get this running again?

new ipad 5 weeks old. ipad 2 no display no sounds. tryed two chargers overnight blank screen

If the unit has NEVER been jailbroke, first try a system reset. It cures many ills and it's quick, easy and harmless... Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again. Also, if you have IOS-7, read this.

Lumina 720 - 1 Week Old - Won't Switch On

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