Lync 2013 Android Client and simultaneous ring problem

this is sort of a duplicate but since the other one was marked as answered when it was not I figured I'd start this topic up again.
I set up the Android mobile client on my phone and all seemed to work fine (apart from the know bu where it keeps saying "calls aren't setup to ring mobile device..."  whether the are or not) but I've run into the super annoying issue where
even if you turn simultaneous ring off for the cell phone number it still rings through when I get a call on my Lync work phone (a bit delayed so it rings just before voice mail picks up). What stinks is that even if I completely sign out of the Lync mobile
app I still get these ring throughs. The only solution was to reinstall the app with a bogus cell number (which is a bad way to go as it might be calling a random number if I'm not careful). the other thread had a moderator give the answer to create a user
level voice policy to not allow simultaneous ringing. Yeah, thanks. I'd actually like to use the feature sometimes and so would all of my users.
So, is this a bug in the Android client? In the Mobile functionality on the server? What? When I run SEFAUtil on my account it doesn't show any simulring or forwarding (my full Lync 2013 client agrees with that) so what the heck is going on. I can't roll
this upgrade from 2010 out to users until this can be resolved.
Steve

I think I found the solution to the annoying ring to the phone even when your turn off your call forwarding/sim ring.
In Lync 2013 desktop client, when you first setup SIM ring, it asks you to enter the phone that you would like to have sim ring. In this case, most likely your cellphone number. Then when you are sick of SIM ring, you decide to turn this feature off, but
you still get SIM ring to your cellphone which is very annoying. If I remember correctly, in Lync 2010, when you switch from SIM ring ON to OFF, the cellphone number will be deleted automatically. In Lync 2013, however, doesn't do so. Therefore, your cellphone
number is still there even though your have call forwarding OFF. This is a bug. The work around to it is to go to Tools > Options > Call Forwarding, select SiM ring; then from the drop down list, instead of choosing your saved cellphone number, choose
WORK number. Then select "Turn Off Call Forwarding". Now, go back to SIM ring option again, you will see the saved cellphone number is now gone. It will only display your work number. Now, try to make a test call to your Lync phone, it shouldn't ring to your
cellphone anymore.
To me, this seems to have fixed it. You can try this and let me know if that fixes yours too.
A@RJC

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    the community for help) .... thanks in anticipation.
    Here's the scenario:
    A Lync 2010 user in the office (I'll call her Lisa) has setup her Sim Ring to an external number (her mobile number).
    Another Lync 2010 user in the office (Mike) calls Lisa's extension from his VVX410.
    Lisa answers the incoming call using her Lync client with a USB headset.
    The call appears to connect according to Mike and his VVX screen starts the call timer.
    Lisa's Lync client just says "Connecting Call ..."  but never actually connects.
    The line is silent for both Mike and Lisa.  There is no audio in either direction.
    Further testing reveals the following:
    The same problem occurs if Lisa uses a VVX handset to answer and also happens if she uses a CX600 handset to answer.  Hence the problem seems to relate specifically to the fact that Lisa has setup Sim Ring to an external number; rather than relating
    to the answering device type.
    If Lisa changes her Sim Ring so that it calls another internal extension, then the problem does not exist, i.e. calls connect fine.  Hence it seems to be specific to sim ring to an external number.
    The environment is Lync Server 2010 CU6, Lync client 2010 on Win 7 (although the same problem exists when tested with a Lync 2013 on Win 8.1 client); and with AudioCodes Mediant 2000 and 1000 gateways.  

    Please specify another external number for Simultaneously Ring.
    You phone may not have permission to dial an external phone number.
    Please check if you can call the external phone number directly.
    Lisa Zheng
    TechNet Community Support

  • LYNC 2013 mobility clients disconnect and AAR bad response time

    Good day,
    I'm new to this, but have to implement LYNC 2013 for our company.
    I have implemented Lync 2013 by following various instructions and all seems fine... apart from all mobile clients (internal/external - Andoid/IOS). They get disconnected after a few minutes. On Android the error is "unknown error" (very useful)
    and on IOPS it's "unhandeled alert type 302 E_Badgateway (E2-3-35).
    What I have noticed is that on AAR, on the LYNCWEB server farm  (under " Monitoring and Management") the response time is huge (10000 + ms) and when the errors come up on the clients I get a "failed request".
    I can not think what may be wrong but all is pointing to AAR?
    AAR is version 3 running on 2021 R2
    any ideas? been stuck for a week on this now.
    Many thanks
    DD

    Hi,
    From your description above, it seems to be the issue with IIS ARR.
    You can check with the following steps:
    Check if DNS records and certificate were appropriate.
    Check if ExposedWebURL set to External.
    Try to increase the time out value from 200 to 1800
    More details:
    http://blogs.technet.com/b/nexthop/archive/2013/02/19/using-iis-arr-as-a-reverse-proxy-for-lync-server-2013.aspx
    Best Regards,
    Eason Huang
    Eason Huang
    TechNet Community Support

  • Lync 2013 Full Client Disconnecting and Reconnecting at various times - Lync Online Office 365

    Hello:
    We are using Lync Online with the Lync 2013 client from Office 365 Pro Plus.  The issue we have is the Lync Client will show "disconnected" and then "reconnecting" every so often (this can vary from every 10 minutes to once an hour) 
    All users are seeing this issue.  The user does not need to input anything in order to reconnect, the Lync Client will do it automatically.
    Now, I think I know the issue of the disconnect/reconnect.  We use a TrendMicro Web Filter internally (version 6.0, SP1)  When we BYPASS the Trend device, the disconnect/reconnect issue DISAPPEARS.  When we re-enable it, it comes back. 
    We added all the O365 URL to the exception list, but it hasn't helped.  We opened a ticket with TrendMicro and they are looking at it, but I am wondering if anyone else has seen this before, and if so, what they did to resolve.
    Thanks in advance,
    Tim

    Hi Rodrigo,
    I would advise running through the Lync online sign in troubleshooting tool available here;
    http://support.microsoft.com/common/survey.aspx?scid=sw;en;3695&showpage=1
    Although very basic, it should give you clear direction for further troubleshooting.
    Alternately, what's the error message you receive when logging in, and are there any details in the signing logs that can be accessed from the lynch system tray icon?
    Kind regards
    ben

  • Lync 2013 mobile client (android/windows phone) can't sing in

    Hello
    We have deployed Lync 2013 Server (no CU)in our Organization, wehn we use desktop client or Metro App, all works fine. But when we trying to connect from android or windows phone App, we get notice:
    "We cannot log you in beacuse your organization don't support this produkt version"
    Some one can advice ?

    Hi,
    Agree with Michael.
    What’s more, did you deploy Reverse Proxy on DMZ zone to support mobility devices to login Lync client?
    If not, you need to deploy a Reverse Proxy firstly with the help of the link below:
    http://technet.microsoft.com/en-us/library/gg398069.aspx
    Best Regards,
    Eason Huang
    Eason Huang
    TechNet Community Support

  • Lync 2013 Android can't sign in with 5.4 but can sign in with 5.3

    AS Title said. I has deployed Lync 2013 Mobility. Now I got very strange things. First, I can sign in with Lync 2013 App Android 5.3.1100 and its fully functional(IM,Audio,Video). But when I update to Lync 2013 App Android 5.4.1106. I can't sign in.
    No any Error message on screen. Even checked Android log. Still can't understand what happend.
    My Lync environment is not using Public Cert. But if working fine with Private Cert on Lync 2013 App Android 5.3 version should be fine on Lync 2013 App Android 5.4 version.
    I also test my connectivity on https://testconnectivity.microsoft.com/ . All Pass. No Errors.
    Have anyone can tell me why I can't sign in with Android 5.4 version?
    My Device is Asus padfone. 
    Android Version: 4.1.1
    Here is my Lync 2013 App Android 5.4 log on my device.
    --------- beginning of /dev/log/main
    06-09 22:06:53.112  7271  7271 D SigningInActivity: onPause()
    06-09 22:06:53.142  7271  7271 D SigningInActivity: onStop()
    06-09 22:06:53.142  7271  7271 V ActivityMonitor: Activity Stop: com.microsoft.office.lync.ui.login.SigningInActivity
    06-09 22:06:53.142  7271  7271 V ActivityMonitor: AComo is in backround now.
    06-09 22:06:53.142  7271  7271 V ActivityMonitor: AComo is in background now.
    06-09 22:06:53.172  7271  7271 I LYNC    : INFO APPLICATION .\capplication.cpp/934:CApplication::serialize() called
    06-09 22:06:53.172  7271  7271 V LYNC    : VERBOSE APPLICATION .\ccredentialstore.cpp/137:storing credentials for service:1
    06-09 22:06:53.512  7271  7271 I LYNC    : INFO APPLICATION .\cbasepersistableentity.cpp/179:Storing 1 out-of-sync Object Models took 360ms
    06-09 22:06:53.512  7271  7271 I LYNC    : INFO UTILITIES .\cbasepersistablecomponent.cpp/230:Storing 6 out-of-sync components took 4ms
    06-09 22:06:53.522  7271  7271 I PreferencesManager: commit is called on PreferencesManager.
    06-09 22:06:53.562  7271  7271 W IInputConnectionWrapper: beginBatchEdit on inactive InputConnection
    06-09 22:06:53.562  7271  7271 W IInputConnectionWrapper: endBatchEdit on inactive InputConnection
    06-09 22:06:53.562  7271  7271 W IInputConnectionWrapper: beginBatchEdit on inactive InputConnection
    06-09 22:06:53.562  7271  7271 W IInputConnectionWrapper: endBatchEdit on inactive InputConnection
    06-09 22:07:41.901  7271  7271 I Choreographer: Skipped 36 frames!  The application may be doing too much work on its main thread.
    06-09 22:07:43.892  7271  7271 D SigningInActivity: onStart()
    06-09 22:07:43.892  7271  7271 V ActivityMonitor: Activity Start: com.microsoft.office.lync.ui.login.SigningInActivity
    06-09 22:07:43.892  7271  7271 V ActivityMonitor: AComo is in foreground now.
    06-09 22:07:43.912  7271  7271 I LYNC    : INFO APPLICATION .\cucwadatasynchronizer.cpp/1031:Mode 1 scheduled to timeout in 120sec
    06-09 22:07:43.922  7271  7271 D SigningInActivity: onResume()
    06-09 22:07:44.783  7271  7271 I LYNC    : INFO APPLICATION .\calertreporter.cpp/131:Clearing all(0) alerts
    06-09 22:07:44.783  7271  7271 I LYNC    : INFO APPLICATION .\cucwaappsession.cpp/497:Called signOut() in state 1
    06-09 22:07:44.783  7271  7271 I LYNC    : INFO APPLICATION .\calertreporter.cpp/117:Alert cleared of Category 2, Type 300, cleared 0 alerts
    06-09 22:07:44.783  7271  7271 I LYNC    : INFO APPLICATION .\calertreporter.cpp/117:Alert cleared of Category 2, Type 301, cleared 0 alerts
    06-09 22:07:44.783  7271  7271 I LYNC    : INFO APPLICATION .\calertreporter.cpp/117:Alert cleared of Category 2, Type 302, cleared 0 alerts
    06-09 22:07:44.783  7271  7271 I LYNC    : INFO APPLICATION .\ctransportrequestretrialqueue.cpp/399:Cancelling all requests
    06-09 22:07:44.783  7271  7271 I LYNC    : INFO APPLICATION .\ctransportrequestretrialqueue.cpp/409:Cancelling request: 0x5cc2b380
    06-09 22:07:44.783  7271  7271 I LYNC    : INFO TRANSPORT
    E:\LcsSource\icomo\main\src\dev\lyncmobile/ucmp/transport/session/private/CSessionBase.hxx/158:Cancelling request: 0x5cc2b380
    06-09 22:07:44.783  7271  7271 I LYNC    : INFO UTILITIES .\cbasepersistablecomponent.cpp/230:Storing 1 out-of-sync components took 1ms
    06-09 22:07:44.783  7271  7271 I LYNC    : INFO APPLICATION .\cucwaautodiscoveryserviceretrialwrapper.cpp/566:Timer cancelled. OnResume = 0
    06-09 22:07:44.783  7271  7271 I LYNC    : INFO APPLICATION .\calertreporter.cpp/117:Alert cleared of Category 1, Type 201, cleared 0 alerts
    06-09 22:07:44.783  7271  7271 I LYNC    : INFO APPLICATION .\cucwaappsession.cpp/975:CUcwaAppSession canceling all requests
    06-09 22:07:44.783  7271  7271 I LYNC    : INFO APPLICATION .\cucwaappsession.cpp/998:CUcwaAppSession::setNewActualState() state=0
    06-09 22:07:44.803  7271  7271 I LYNC    : INFO TRANSPORT .\chttprequestprocessor.cpp/134:Clearing request processor for component UcwaSession on sign-out.
    06-09 22:07:44.803  7271  7271 I LYNC    : INFO TRANSPORT .\chttprequestprocessor.cpp/134:Clearing request processor for component UcwaAutoDiscoverySession on sign-out.
    06-09 22:07:44.803  7271  7271 I LYNC    : INFO TRANSPORT .\chttprequestprocessor.cpp/134:Clearing request processor for component JoinLauncherSession on sign-out.
    06-09 22:07:44.803  7271  7271 I LYNC    : INFO TRANSPORT .\chttprequestprocessor.cpp/134:Clearing request processor for component EwsSession on sign-out.
    06-09 22:07:44.803  7271  7271 I LYNC    : INFO TRANSPORT .\chttprequestprocessor.cpp/134:Clearing request processor for component EwsAutoDiscoverSession on sign-out.
    06-09 22:07:44.803  7271  7271 I LYNC    : INFO TRANSPORT .\chttprequestprocessor.cpp/134:Clearing request processor for component HttpFileDownloadSession on sign-out.
    06-09 22:07:44.803  7271  7271 I LYNC    : INFO TRANSPORT .\chttprequestprocessor.cpp/134:Clearing request processor for component BrbSession on sign-out.
    06-09 22:07:44.803  7271  7271 I LYNC    : INFO TRANSPORT .\chttprequestprocessor.cpp/134:Clearing request processor for component CpsSession on sign-out.
    06-09 22:07:44.803  7271  7271 I LYNC    : INFO TRANSPORT .\chttprequestprocessor.cpp/134:Clearing request processor for component PsomSession on sign-out.
    06-09 22:07:44.803  7271  7271 I AndroidOperationQueue: CancelSync Started
    06-09 22:07:44.803  7271  7271 I AndroidOperationQueue: No operations pending
    06-09 22:07:44.803  7271  7271 I LYNC    : INFO TRANSPORT .\chttprequestprocessor.cpp/134:Clearing request processor for component WebTicketSession on sign-out.
    06-09 22:07:44.803  7271  7271 I LYNC    : INFO TRANSPORT .\chttprequestprocessor.cpp/134:Clearing request processor for component MetaDataManager on sign-out.
    06-09 22:07:44.803  7271  7271 I AndroidOperationQueue: CancelSync Started
    06-09 22:07:44.803  7271  7271 I AndroidOperationQueue: No operations pending
    06-09 22:07:44.803  7271  7271 I LYNC    : INFO APPLICATION .\ccertificateprovisioningservice.cpp/541:Clearing certificate from transport: b72d9723-566b-4bb8-9e03-f58e40e8e34a
    06-09 22:07:44.803  7271  7271 I AndroidOperationQueue: CancelSync Started
    06-09 22:07:44.803  7271  7271 I AndroidOperationQueue: No operations pending
    06-09 22:07:44.803  7271  7271 I LYNC    : INFO APPLICATION .\ccertificateprovisioningservice.cpp/541:Clearing certificate from transport: b72d9723-566b-4bb8-9e03-f58e40e8e34a
    06-09 22:07:44.803  7271  7271 I LYNC    : INFO APPLICATION .\cucwaautodiscoveryserviceretrialwrapper.cpp/566:Timer cancelled. OnResume = 0
    06-09 22:07:44.803  7271  7271 I AndroidOperationQueue: CancelSync Started
    06-09 22:07:44.803  7271  7271 I AndroidOperationQueue: No operations pending
    06-09 22:07:44.803  7271  7271 I LYNC    : INFO APPLICATION .\ccertificateprovisioningservice.cpp/541:Clearing certificate from transport: b72d9723-566b-4bb8-9e03-f58e40e8e34a
    06-09 22:07:44.803  7271  7271 I LYNC    : INFO APPLICATION .\capplication.cpp/934:CApplication::serialize() called
    06-09 22:07:44.803  7271  7271 V LYNC    : VERBOSE APPLICATION .\ccredentialstore.cpp/137:storing credentials for service:1
    06-09 22:07:44.954  7271  7271 I LYNC    : INFO APPLICATION .\cbasepersistableentity.cpp/179:Storing 2 out-of-sync Object Models took 149ms
    06-09 22:07:44.954  7271  7271 I LYNC    : INFO APPLICATION .\cpresencesubscription.cpp/792:Removed 0 success records, current size is 0
    06-09 22:07:44.964  7271  7271 I UcClientStateManager: New UI State: ActualState = IsSignedOut DesiredState = BeSignedOut  DataAvailable = false New state=class com.microsoft.office.lync.ui.login.SigninActivity
    06-09 22:07:44.974  7271  7271 V LyncActivity: finish being called for com.microsoft.office.lync.ui.login.SigningInActivity
    06-09 22:07:44.974  7271  7271 I LyncPerformance: PerfEnd|4-10|1402322864979
    06-09 22:07:44.984  7271  7271 I LyncPerformance: PerfEnd|4-10|1402322864988
    06-09 22:07:44.984  7271  7271 D SigningInActivity: onPause()
    06-09 22:07:45.014  7271  7271 D SigninActivity: onCreate()
    06-09 22:07:45.014  7271  7271 V ActivityMonitor: Activity Create: com.microsoft.office.lync.ui.login.SigninActivity
    06-09 22:07:45.024  7271  7271 W AccessibilityViewFactory: Failed to find class for view ImageView
    06-09 22:07:45.024  7271  7271 W AccessibilityViewFactory: Failed to find class for view TextView
    06-09 22:07:45.024  7271  7271 D TextView: Constructor - Got Res id for appearance for textColorPrimaryInverse
    06-09 22:07:45.024  7271  7271 W ResourceType: Skipping entry 0x1060069 in package table 0 because it is not complex!
    06-09 22:07:45.024  7271  7271 D TextView: Constructor - Got appearance for textColorPrimaryInverse
    06-09 22:07:45.024  7271  7271 D TextView: Constructor -- Got mEditTextBackgroundColor
    06-09 22:07:45.024  7271  7271 W AccessibilityViewFactory: Failed to find class for view TextView
    06-09 22:07:45.024  7271  7271 D TextView: Constructor - Got Res id for appearance for textColorPrimaryInverse
    06-09 22:07:45.024  7271  7271 W ResourceType: Skipping entry 0x1060069 in package table 0 because it is not complex!
    06-09 22:07:45.024  7271  7271 D TextView: Constructor - Got appearance for textColorPrimaryInverse
    06-09 22:07:45.024  7271  7271 D TextView: Constructor -- Got mEditTextBackgroundColor
    06-09 22:07:45.034  7271  7271 W AccessibilityViewFactory: Failed to find class for view TextView
    06-09 22:07:45.044  7271  7271 W AccessibilityViewFactory: Failed to find class for view ImageView
    06-09 22:07:45.044  7271  7271 W AccessibilityViewFactory: Failed to find class for view TextView
    06-09 22:07:45.044  7271  7271 W AccessibilityViewFactory: Failed to find class for view TextView
    06-09 22:07:45.044  7271  7271 W AccessibilityViewFactory: Failed to find class for view ImageView
    06-09 22:07:45.044  7271  7271 W AccessibilityViewFactory: Failed to find class for view TextView
    06-09 22:07:45.044  7271  7271 D TextView: Constructor - Got Res id for appearance for textColorPrimaryInverse
    06-09 22:07:45.044  7271  7271 W ResourceType: Skipping entry 0x1060069 in package table 0 because it is not complex!
    06-09 22:07:45.044  7271  7271 D TextView: Constructor - Got appearance for textColorPrimaryInverse
    06-09 22:07:45.044  7271  7271 D TextView: Constructor -- Got mEditTextBackgroundColor
    06-09 22:07:45.044  7271  7271 W AccessibilityViewFactory: Failed to find class for view TextView
    06-09 22:07:45.054  7271  7271 W AccessibilityViewFactory: Failed to find class for view TextView
    06-09 22:07:45.054  7271  7271 D TextView: Constructor - Got Res id for appearance for textColorPrimaryInverse
    06-09 22:07:45.054  7271  7271 W ResourceType: Skipping entry 0x1060069 in package table 0 because it is not complex!
    06-09 22:07:45.054  7271  7271 D TextView: Constructor - Got appearance for textColorPrimaryInverse
    06-09 22:07:45.054  7271  7271 D TextView: Constructor -- Got mEditTextBackgroundColor
    06-09 22:07:45.054  7271  7271 W AccessibilityViewFactory: Failed to find class for view TextView
    06-09 22:07:45.054  7271  7271 D TextView: Constructor - Got Res id for appearance for textColorPrimaryInverse
    06-09 22:07:45.054  7271  7271 W ResourceType: Skipping entry 0x1060069 in package table 0 because it is not complex!
    06-09 22:07:45.054  7271  7271 D TextView: Constructor - Got appearance for textColorPrimaryInverse
    06-09 22:07:45.054  7271  7271 D TextView: Constructor -- Got mEditTextBackgroundColor
    06-09 22:07:45.084  7271  7271 D e       : bool
    06-09 22:07:45.094  7271  7271 D e       : bool
    06-09 22:07:45.104  7271  7271 I LyncPerformance: PerfEnd|1:Signin Page Loaded|1402322865109
    06-09 22:07:45.104  7271  7271 D SigninActivity: onStart()
    06-09 22:07:45.104  7271  7271 V ActivityMonitor: Activity Start: com.microsoft.office.lync.ui.login.SigninActivity
    06-09 22:07:45.104  7271  7271 D SigninActivity: onResume()
    06-09 22:07:45.574  7271  7271 D SigningInActivity: onStop()
    06-09 22:07:45.574  7271  7271 V ActivityMonitor: Activity Stop: com.microsoft.office.lync.ui.login.SigningInActivity
    06-09 22:07:45.574  7271  7271 D SigningInActivity: onDestroy()
    06-09 22:07:45.574  7271  7271 V ActivityMonitor: Activity Destroy: com.microsoft.office.lync.ui.login.SigningInActivity
    06-09 22:07:46.645  7271  7271 W IInputConnectionWrapper: beginBatchEdit on inactive InputConnection
    06-09 22:07:46.645  7271  7271 W IInputConnectionWrapper: endBatchEdit on inactive InputConnection
    06-09 22:07:48.377  7271  7450 V LogAttachmentTask: Creating attachment in background task
    Device Information
    BUILD VERSION : 4.1.1
    HARDWARE : qcom
    CPU MAX FREQ : 1512MHz
    BACK FACING CAMERA SPEC
    Supported Preview Size : 1920X1080, 1280X960, 1280X720, 800X480, 768X432, 720X480, 640X480, 576X432, 480X320, 384X288, 352X288, 320X240, 240X160, 176X144
    Supported Picture Size : 3264X2448, 3264X1836, 2592X1944, 2592X1458, 2048X1536, 2048X1152, 1920X1080, 1600X1200, 1600X900, 1280X768, 1280X720, 1024X768, 800X600, 800X480, 640X480, 352X288, 320X240, 176X144
    Supported Video Size :No supported Video size
    FRONT FACING CAMERA SPEC
    Supported Preview Size : 640X480, 576X432, 480X320, 384X288, 352X288, 320X240, 240X160, 176X144
    Supported Picture Size : 640X480, 352X288, 320X240, 176X144
    Supported Video Size :No supported Video size
    DISPLAY DENSITY : 240 dpi

    Please try to sign in with manual settings, you can manually enter the following URLs:
    https://<ExtPoolFQDN>/Autodiscover/autodiscoverservice.svc/Root for external access
    https://<IntPoolFQDN>/AutoDiscover/AutoDiscover.svc/Root for internal access
    Lisa Zheng
    TechNet Community Support
    Lisa Zheng:
         Ok. I tried. Look its 406 on IIS Logs. Finding information. Have any suggestion on this?
         Update:  I find some information. But still not solve my problem.
    My Deployment Structure:
         Server:
         Lync 2013 FE x 1  (Update to CU1,UCMA,database update,ITAdmin-Configuration)
         Lync 2013 Edge x 1
         Reverse Proxy (IIS8+ARR 3.0) x 1
         Privacy Root Cert x 1, FE Cert x 1, Edge Cert x 1, Reverse Proxy Cert x 1.
        Client:
            Lync 2013 Basic(PC is installed  Privacy Root Cert)
            Lync 2013 Mobile ver 5.4 (Android, installed  Privacy Root Cert)  ---  Can't log in.
            Lync 2013 Mobile ver 5.3 (Android, installed  Privacy Root Cert)  ---  All working fine.

  • Lync 2013 Android will not sign in

    I deployed a test Lync 2013 environment on 3 Windows 2012 R2 boxes. I have one standard server, a reserves proxy and my edge server. I have able to access my Lync environment outside my network so my edge server is working correctly. I have created certifications
    using an my Active Directory Certification manger and have installed the CA on the 3 servers and also on my Android device. When I sign into the client it says "Lync is attempting to redirect you to" and lists the certification from my proxy server
    so I click continue and than the screen sits on the signing in screen and just spins. I am not sure what is causing this problem or how to fix it.

    Hi,
    Please double check the IIS ARR setting with the help of the link below (especially for the part of Proxy and URL Rewrite):
    http://blogs.technet.com/b/nexthop/archive/2013/02/19/using-iis-arr-as-a-reverse-proxy-for-lync-server-2013.aspx
    Also, please double check if you set Hair Pining where the Lync external web services URL in internal DNS resolve into the external interface of the reverse Proxy.
    You can refer to the following link to configure the Mobile DNS records:
    https://technet.microsoft.com/en-us/library/hh690040.aspx
    Best Regards,
    Eason Huang
    Eason Huang
    TechNet Community Support

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