Lync 2013 /w Edge not working properly (internal/external same domain name and all "external" users"

Hi,
I've got some issues with a Lync 2013 setup.
The config consists of 2 lync servers. One FE and one Edge. All seems to work except audio in meetings and Sip.
The setup is like this (fake ip's used):
Front End:
Internal IP: 172.16.0.10
External IP: x.x.185.10
All ports open in Cisco ASA
internal AD DNS: dialin/lync/meet/lyncdiscover to Front end internal ip. edge/lsedge/sip points to edge internal ip
EDGE:
Interal IP: 172.16.0.11 (no gateway configured)
External IPS: x.x.185.11, x.x.185.12, x.x.185.13
All external IP's are direct internet facing, no NAT (a firewall is in place).
All external interfaces are using a wildcard certificate.
All server are running in a remote data center, so basically no internal users. We all connect to the external interfaces. The Windows domain name (AD) is the same as our External DNS (companyname.com).
Autodiscover works, we can logon, chat but there is no audio. The audio test failes. Also SIP is not working with a sip trunk.
External DNS: sip/webconf/av are pointing to their external ip's. sipexternal is a cname to sip. lyncdiscover/lync/dialin/meet all point to the Frond end External ip.
_sip._tls/_sipfederationtls.tcp/_xmpp-server.tcp all point to the sip.companyname.com ip.
I just can't figure out what is wrong.

@PSingh123 I'll try the logs in a minute and get back with the results.
@PaulB_NZ Thanks for the input. In my opinion the FE does need an external IP. How else will you be able to connect if you are a remote worker?
The Edge is (asfar as i know) needed for Enterprise voice and Federation with other (external) sip domains. It's not needed for basic (chat/video/whiteboard etc) Lync functionality for both internal and external (remote) users.
The Edge is to communicate with services/users outside the origanisation.
I do still think that the basic topology (FE with internal IP and Nat'ed external ip working with an Edge with internal IP and 1 external IP nat'ed to 3 DMZ ip's) is correct in this case.
I can be wrong and in that case would like to be pointed to the correct configuration.
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Lync 2013 PSTN calling not working with Sonus SBC 1000 over TLS and SRTP

Dear All,
We have recently installed Lync 2013 Enterprise Edition with a Pool of 3 FE Servers (MEDIATION COLLOCATED).
We need to implement TLS and SRTP with Sonus SBC 1000. However calls are not routing b/w SBC and Lync.
We are using wild card certificate with multiple SIP Domains as SAN(s), for internal FE servers as well SBC.
Also i would like to mentioned here that inbound and outbound calls are routing properly when we tested it over TCP.
When I move to TLS Only calls from Lync to SBC (outgoing) are working without encryption.
Here are the OCS Logger traces for incoming calls which are not landing on lync:
TL_INFO(TF_PROTOCOL) [1]2C5C.0D30::04/30/2014-14:35:18.020.00026518.020.00026518.020.00026518.020.00026518.020.00026518.020.00026518.020.00026518.020.000265d2
(S4,SipMessage.DataLoggingHelper:sipmessage.cs(774))[3491463749]
>>>>>>>>>>>>Outgoing SipMessage c=[<SipTlsConnection_AE0419>], 10.10.0.11:5067->10.10.7.50:25678
SIP/2.0 400 Bad Request
FROM: "3158222726"<sip:[email protected]>;tag=ac3201ce-4d7
TO: <sip:[email protected]:5067>;epid=D2091CF753;tag=f373543c
CSEQ: 2 INVITE
CALL-ID: [email protected]
VIA: SIP/2.0/TLS 10.10.7.50:5067;branch=z9hG4bK-UX-ac32-01ce-0b14
CONTENT-LENGTH: 0
SERVER: RTCC/5.0.0.0 MediationServer
------------EndOfOutgoing SipMessage
TL_INFO(TF_PROTOCOL) [1]2C5C.0D30::04/30/2014-14:35:18.027.00026518.027.00026518.027.00026518.027.00026518.027.00026518.027.00026518.027.00026518.027.000265d7
(S4,SipMessage.DataLoggingHelper:sipmessage.cs(774))[2666394843]
>>>>>>>>>>>>Outgoing SipMessage c=[<SipTlsConnection_370F030>], 10.10.0.11:58059->10.10.0.13:5061
SERVICE sip:2138797082;[email protected];user=phone SIP/2.0
FROM: <sip:2138797082;[email protected];user=phone>;epid=DCFDB95F4C;tag=17d286a93
TO: <sip:2138797082;[email protected];user=phone>
CSEQ: 3 SERVICE
CALL-ID: de750f98bdd94e908be5f2f975228ff7
MAX-FORWARDS: 70
VIA: SIP/2.0/TLS 10.10.0.11:58059;branch=z9hG4bKd47f1d3c
CONTACT: <sip:[email protected];gruu;opaque=srvr:MediationServer:CiGdW3iH5FiI3Qvr3PIKGQAA>
CONTENT-LENGTH: 630
SUPPORTED: gruu-10
USER-AGENT: RTCC/5.0.0.0 MediationServer
CONTENT-TYPE: application/msrtc-reporterror+xml
<?xml version="1.0" encoding="us-ascii"?>
<reportError xmlns="http://schemas.microsoft.com/2006/09/sip/error-reporting">
<error callId="[email protected]" fromUri="sip:3158222726;[email protected];user=phone" toUri="sip:2138797082;[email protected];user=phone" fromTag="ac3201ce-4d7"
toTag="" requestType="INVITE" contentType="application/sdp;call-type=audio" responseCode="400"><diagHeader>10013;reason="Gateway peer in inbound call is not found in topology document or does not depend
on this Mediation Server"</diagHeader><progressReports /></error></reportError>------------EndOfOutgoing SipMessage
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@Paul, Thanks for you response.
All ports / IP Add / DNS are defined properly. Telenet on listening port is working.
We are using Public Certificate for 3 Domains (wild card) and same is loaded and verified in SBC
I've not reviewed the OCS logs properly posted above.
What i've found or seems to me is that in a TLS Calls:
After receiving SIP Invite from SBC, mediation server started TLS Negotiation Process b/w Lync 2013 Server Pool and it fails.
SIP Domains:
contoso.com (default)
fabrikam.com
Lync FE Pool (lync.contoso.com
Here are the some more logs.
TL_INFO(TF_PROTOCOL) [0]2DF8.2930::05/01/2014-11:50:31.612.00025e49 (S4,SipMessage.DataLoggingHelper:sipmessage.cs(774))[2716989131]
<<<<<<<<<<<<Incoming SipMessage c=[<SipTlsConnection_103DFE0>], 10.10.0.11:5067<-10.10.7.50:24591
INVITE sip:[email protected]:5067 SIP/2.0
FROM: "3158222726" <sip:[email protected]>;tag=ac3201ce-ae
TO: <sip:[email protected]:5067>
CSEQ: 2 INVITE
CALL-ID: [email protected]
MAX-FORWARDS: 70
VIA: SIP/2.0/TLS 10.10.7.50:5067;branch=z9hG4bK-UX-ac32-01ce-010c
CONTACT: <sip:[email protected]:5067;transport=TLS>
CONTENT-LENGTH: 406
SUPPORTED: replaces,update,100rel
USER-AGENT: SONUS SBC1000 3.1.2v293 Sonus SBC
CONTENT-TYPE: application/sdp
ALLOW: INVITE, ACK, CANCEL, BYE, NOTIFY, OPTIONS, REFER, REGISTER, UPDATE, PRACK
P-ASSERTED-IDENTITY: "3158222726" <sip:[email protected]>
v=0
o=SBC 9 1001 IN IP4 10.10.7.50
s=VoipCall
c=IN IP4 10.10.7.50
t=0 0
m=audio 16418 RTP/AVP 8 0 101 13
c=IN IP4 10.10.7.50
a=rtpmap:8 PCMA/8000/1
a=rtpmap:0 PCMU/8000/1
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
a=rtpmap:13 CN/8000
a=ptime:20
a=tcap:1 RTP/SAVP
a=pcfg:1 t=1
a=crypto:1 AES_CM_128_HMAC_SHA1_80 inline:pqL6Tke8pVmXPuplJ1G3+Sr9jM97H8R7iBagWzzh|2^31|1:1
a=sendrecv
------------EndOfIncoming SipMessage
TL_INFO(TF_PROTOCOL) [1]2DF8.0E04::05/01/2014-11:50:31.665.00025e8e (S4,SipMessage.DataLoggingHelper:sipmessage.cs(774))[2716989131]
>>>>>>>>>>>>Outgoing SipMessage c=[<SipTlsConnection_103DFE0>], 10.10.0.11:5067->10.10.7.50:24591
SIP/2.0 100 Trying
FROM: "3158222726"<sip:[email protected]>;tag=ac3201ce-ae
TO: <sip:[email protected]:5067>
CSEQ: 2 INVITE
CALL-ID: [email protected]
VIA: SIP/2.0/TLS 10.10.7.50:5067;branch=z9hG4bK-UX-ac32-01ce-010c
CONTENT-LENGTH: 0
------------EndOfOutgoing SipMessage
TL_INFO(TF_CONNECTION) [1]184C.0EFC::05/01/2014-11:50:32.652.00025f32 (SIPStack,SIPAdminLog::WriteConnectionEvent:SIPAdminLog.cpp(454))[946832530] $$begin_record
Severity: information
Text: TLS negotiation started
Local-IP: 10.10.0.11:5061
Peer-IP: 10.10.0.11:52529
Connection-ID: 0x10BE00
Transport: TLS
$$end_record
TL_INFO(TF_PROTOCOL) [1]184C.0EFC::05/01/2014-11:50:32.669.00026236 (SIPStack,SIPAdminLog::ProtocolRecord::Flush:ProtocolRecord.cpp(265))[1853494582] $$begin_record
Trace-Correlation-Id: 1853494582
Instance-Id: 425D
Direction: incoming
Peer: 10.10.0.11:52529
Message-Type: request
Start-Line: NEGOTIATE sip:127.0.0.1:5061 SIP/2.0
FROM: <sip:contoso.com>;ms-fe=LYNCFE1.fabrikam.com
TO: <sip:contoso.com>
CALL-ID: aa53739ef9b34b93ba9c97d3ee56cb99
CSEQ: 1 NEGOTIATE
VIA: SIP/2.0/TLS 10.10.0.11:52529
MAX-FORWARDS: 0
CONTENT-LENGTH: 0
SUPPORTED: NewNegotiate
SUPPORTED: ECC
REQUIRE: ms-feature-info
SERVER: RTC/5.0
$$end_record
TL_INFO(TF_CONNECTION) [1]184C.0EFC::05/01/2014-11:50:32.669.0002636e (SIPStack,SIPAdminLog::WriteConnectionEvent:SIPAdminLog.cpp(383))[946832530] $$begin_record
Severity: information
Text: Connection established
Peer-IP: 10.10.0.11:52529
Peer: lync.contoso.com:52529;ms-fe=LYNCFE1.fabrikam.com
Peer-Cert: contoso.com(LYNCFE1.fabrikam.com)
Transport: M-TLS
Data: alertable="yes"
$$end_record
TL_WARN(TF_CONNECTION) [1]184C.0EFC::05/01/2014-11:50:32.669.00026387 (SIPStack,SIPAdminLog::WriteConnectionEvent:SIPAdminLog.cpp(386))[946832530] $$begin_record
Severity: warning
Text: The pool FQDN provided by the peer in its NEGOTIATE feature information does not match the pool configured in CMS for the server FQDN that it provided
Peer-IP: 10.10.0.11:52529
Peer: lync.contoso.com:52529;ms-fe=LYNCFE1.fabrikam.com
Peer-Cert: contoso.com(LYNCFE1.fabrikam.com)
Transport: M-TLS
Data: fqdn="LYNCFE1.fabrikam.com";pool="contoso.com";expected-fqdn="lync.contoso.com";info="Possible server configuration issue"
$$end_record
TL_INFO(TF_DIAG) [1]184C.0EFC::05/01/2014-11:50:32.670.000265be (SIPStack,SIPAdminLog::WriteDiagnosticEvent:SIPAdminLog.cpp(802))[1853494582] $$begin_record
Severity: information
Text: Routed a locally generated response
SIP-Start-Line: SIP/2.0 200 OK
SIP-Call-ID: aa53739ef9b34b93ba9c97d3ee56cb99
SIP-CSeq: 1 NEGOTIATE
Peer: lync.contoso.com:52529;ms-fe=LYNCFE1.fabrikam.com
$$end_record
TL_INFO(TF_PROTOCOL) [1]184C.0EFC::05/01/2014-11:50:32.670.00026615 (SIPStack,SIPAdminLog::ProtocolRecord::Flush:ProtocolRecord.cpp(265))[1853494582] $$begin_record
Trace-Correlation-Id: 1853494582
Instance-Id: 425E
Direction: outgoing;source="local"
Peer: lync.contoso.com:52529;ms-fe=LYNCFE1.fabrikam.com
Message-Type: response
Start-Line: SIP/2.0 200 OK
FROM: <sip:contoso.com>;ms-fe=LYNCFE1.fabrikam.com
To: <sip:contoso.com>;tag=C3A751556F332F7265E9BA2517C878D4
CALL-ID: aa53739ef9b34b93ba9c97d3ee56cb99
CSEQ: 1 NEGOTIATE
Via: SIP/2.0/TLS 10.10.0.11:52529;ms-received-port=52529;ms-received-cid=10BE00
Content-Length: 0
Require: ms-feature-info
Supported: NewNegotiate,OCSNative,ECC,IPv6,TlsRecordSplit
Server: RTC/5.0
$$end_record
TL_INFO(TF_PROTOCOL) [1]2DF8.1078::05/01/2014-11:50:32.671.000266da (S4,SipMessage.DataLoggingHelper:sipmessage.cs(774))[720988281]
>>>>>>>>>>>>Outgoing SipMessage c=[<SipTlsConnection_F8A09B>], 10.10.0.11:52529->10.10.0.11:5061
SERVICE sip:2138797082;[email protected];user=phone SIP/2.0
FROM: <sip:2138797082;[email protected];user=phone>;epid=16FEE4A02E;tag=22fd877f3a
TO: <sip:2138797082;[email protected];user=phone>
CSEQ: 3 SERVICE
CALL-ID: ac0f7bc4cdc94c1dbd0bb51c7c02c890
MAX-FORWARDS: 70
VIA: SIP/2.0/TLS 10.10.0.11:52529;branch=z9hG4bK67a4c9d1
CONTACT: <sip:[email protected];gruu;opaque=srvr:MediationServer:CiGdW3iH5FiI3Qvr3PIKGQAA>
CONTENT-LENGTH: 628
SUPPORTED: gruu-10
USER-AGENT: RTCC/5.0.0.0 MediationServer
CONTENT-TYPE: application/msrtc-reporterror+xml
- <reportError xmlns="http://schemas.microsoft.com/2006/09/sip/error-reporting">
- <error callId="[email protected]"
fromUri="sip:3158222726;[email protected];user=phone"
toUri="sip:2138797082;[email protected];user=phone"
fromTag="ac3201ce-ae"
toTag=""
requestType="INVITE"
contentType="application/sdp;call-type=audio"
responseCode="400">
<diagHeader>10013;reason="Gateway peer in inbound call is not found in topology document or does not depend on this Mediation Server"</diagHeader>
<progressReports/>
- </error>
------------EndOfOutgoing SipMessage

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I have an interesting problem. I cant make video calls / desktop sharing via only federated
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From your description above, there is something wrong during the deployment of Edge Server.
To avoid routing issues, make sure there are at least two network adapters in your Edge Servers and that the default gateway is set only on the network adapter associated with the external interface.
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Network adapter 2 (External Interface)
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Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

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Hi,
I am facing one issue, my Desktop Sharing is not working for Internet Clients, error message comes is "we could not connect to the presentation because of network issues" Internally it is working fine even I from Edge Server.
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Best Regards, Ranjit Singh

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You can try restoring your phone as described in http://support.apple.com/kb/HT1414
If that doesn't help, make an appointment to have an Apple Retail Store Genius look at your phone. http://www.apple.com/retail/geniusbar/
I had to have an iPhone 3GS replaced due to an intermittent home button.

Firefox does not work after update to 3.6.6 (and all later revisions)

(EDIT: I found the exact revision from which the Firefox is not starting, it is 3.6.6 so I changed them throughout this post, previous revision value was 3.6.8)
I am using Windows 7 x64
After Firefox recently updated to 3.6.6 it does not work any more. The application is listed in task manager but it does not do anything. There is no user interface or anything. Only way to interact with it is "End process". Starting in safe mode or starting Profile manager is not possible.
I tried all possible and suggested solutions in mozilla KB, this and other forums but without success (windows safe mode, firefox safe mode, renaming firefox, waiting, checking for firewall or malware/virus issues, deleting profile, uninstall, clean reinstall and every possible combination of those that I could think of). Always the same result, no error message, firefox shown in task manager and that's it.
When I do clean install of all later firefox revisions starting from 3.6.6 the problem remains, including latest Firefox 4 beta6.
I have no issues with any firefox versions on my Vista laptop, so I would guess that something in my windows environment is not suitable for newer versions of firefox.
As I cannot find official older 3.6.x revision of Firefox, I am currently using 3.5.13 and it works flawlessly.
Any help is appreciated, I ran out of ideas.

You can try a direct connection and select No Proxy in the connection settings.
You can find the connection settings in "Tools > Options > Advanced : Network : Connection"
Also do a malware check with a few malware scan programs.<br />
You need to use all programs because each detects different malware.<br />
Make sure that you update each program to get the latest version of the database before doing a scan.
* http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
* http://www.superantispyware.com/ - SuperAntispyware
* http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
* http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
* http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and [[Searches are redirected to another site]]

Lync 2013 /w Edge not working properly (internal/external same domain name and all "external" users"

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