MAC installing Acrobat Pro X and Creative Suite 5.5 Design Premium pop up ?
Hello,
I have an Acrobat Pro X PKG (for MAC) from the Univeristy that should have a serial number inside the PKG. The installation works well.
On the Acrobat Pro lauch I saw the main windows, for 2-3 secondes and then it goes a way. A Creative Suite 5.5 Design Premium pops up asking me a serial number???
Thanks for your help
Thanks for your response, Mylenium. I finally had time to try this on the weekend, and that cleaned up nearly all the warning messages, but unfortunately it didn't work for Acrobat Pro X. I also deleted my old CS4 and ran the Cleaner Tool again, just in case that was causing problems.
I found this - http://helpx.adobe.com/creative-suite/kb/error-1310-error-writing-file.html - and I patiently tried every solution mentioned, but after hours of mucking about with this and trying to install this many times I simply don't know what to do next.
The problem appears to be the Conflig.msi folder and I have checked that I have access to this folder right up until I run the CS6 install. After I get a message saying that I haven't been able to install because it is unable to write to C:Config.msi I go back to that folder and find that my permissions have changed. It seems to be the install process that changes this - is that possible?
I'm hoping someone from Adobe Support will read this and respond. It is very hard for me to access live chat as the hours only suit people in the US and I'm in Australia.
Lesley
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I bought a new Macbook Pro 13 inch in December 2011 and I bought the Adobe Creative Suite 5.5 Design Premium shortly after and installed it on the computer. The other day my friend spilled his drink on my computer and it is now going to cost me $800 to get it fixed so I am considering getting a new one instead of getting mine fixed I'm not sure if the memory is still ok or not either. It didn't get that wet and Apple told me it is more than likely ok but there is no guarantee that they are going to keep the memory when they fix it. So I was wondering if I get a new one if I can install the Suite on the new one I still have the product key and serial number for the Suite. Or if I decide to get mine fixed and the memory is swept, then can I reinstall it on mine after it is fixed? If anyone can help me it would be greatly appreciated!!! Thank You
deactivate your installation on your old computer (help>deactivate).
Downloads available:
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Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
I have an imac and a macbook pro. my creative suite 5.5 design premium is on them both. I'm about to take them in to the apple store because they are running bad and have them completely restored to factory settings. when I get them back will i be able to re-install my adobe creative suite to both of my computers using my same product code from when i first bought it?
Yes. Just make sure to deactivate the license on both systems using Apple menu --> Deactivate while one of the suite programs is running.
Mylenium -
good morning , I have installed Creative Suite 5.5 Design Premium and I want to uninstall the Adobe Indesign CS5.5. Deactivation of the license is necessary before then reinstall ?
Are you just uninstalling ID, and leaving the rest of the suite in place? You don't need to deactivate to do that.
A suite license does not permit you to install individual components on many different machines so that different users have access to them, if that is what you are contemplating. -
Problems installing Creative Suite 5.5 Design Premium
I'm trying to install Adobe Creative Suite 5.5 Design Premium on a new computer (Windows 7) from DVD's and receive an Installation Status message at the end of installation that says there were 2 fatal errors, 43 errors, and 43 warnings. It installs some of the programs, but doesn't install Illustrator, InDesign, or Flash Catalyst. I've tried installing four times and received the same message each time. I've verified with Adobe Customer Support that I'm using the correct serial number code. Any thoughts/suggestions?
-------------------------------------- Summary --------------------------------------
- 2 fatal error(s), 43 error(s), 43 warning(s)
WARNING: DW031: Payload:{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {42774483-D33C-46F7-8B20-FD0B1A3DAC25} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {42774483-D33C-46F7-8B20-FD0B1A3DAC25} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.
----------- Payload: {BAE5212B-6651-4AD8-B26A-1B284D2665C6} AdobePDFL CS5 9.9.0.0 -----------
FATAL: DS003: Cannot extract 'E:\Adobe CS5_5\payloads\AdobePDFL9.9-mul\Assets2_1.zip' to 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{BAE5212B-6651-4AD8-B26A-1B284D2665C6}'. Error: Error 23 Data error (cyclic redundancy check).
----------- Payload: {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 -----------
----------- Payload: {E5F5A323-E3CA-4710-ABBB-2C0C25516F89} Adobe Player for Embedding 3.2 3.2.0.0 -----------
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
----------- Payload: {9416FE9E-345E-11E0-BC42-0024E8692489} Adobe Device Central CS5.5_DeviceCentral3.5LP-en_US 3.5.0.0 -----------
----------- Payload: {7202D4A7-F7E6-4e7a-B77D-7B1C4E8B5CA6} Adobe Flash Player 10 ActiveX 10.0.0.0 -----------
ERROR: Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action NewCustomAction1, location: C:\Users\Duane\AppData\Local\Temp\InstallAX.exe, command: -install activex -msi
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action NewCustomAction1, location: C:\Users\Duane\AppData\Local\Temp\InstallAX.exe, command: -install activex -msi
----------- Payload: {43A1C48E-3E50-410e-951C-E17A66BBF824} Adobe Flash Player 10 Plugin 10.0.0.0
----------- Payload: {7745F18B-FD8A-4011-BE16-588900C503D0} Adobe Flash Fonts1 1.0.0.0 -----------
----------- Payload: {D8CCCF4C-C227-427C-B4BE-736657D2AB7E} Adobe Flash Catalyst CS5.5 1.5.0.0 -----------
FATAL: DS003: Cannot extract 'E:\Adobe CS5_5\payloads\AdobeFlashCatalyst-mul\Assets1_1.zip' to 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{D8CCCF4C-C227-427C-B4BE-736657D2AB7E}'. Error: Error 23 Data error (cyclic redundancy check).
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Buzzword CS5.5: Install failed
ERROR: DW050: - Digital Publishing: Failed due to Language Pack installation failure
ERROR: DW050: - AdobeColorNA CS5.5: Install failed
ERROR: DW050: - Adobe Illustrator CS5.1: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Digital Publishing Application Language Files_AdobeDigitalPublishingAppLang-en_US: Install failed
ERROR: DW050: - Adobe WinSoft Linguistics Plugin CS5.5: Install failed
ERROR: DW050: - Adobe Hunspell Linguistics Plugin CS5.5: Install failed
ERROR: DW050: - CSXS Story Extension: Install failed
ERROR: DW050: - AdobeColorCommonSetRGB: Install failed
ERROR: DW050: - Adobe Linguistics CS5.5: Install failed
ERROR: DW050: - Adobe Device Central CS5.5: Install failed
ERROR: DW050: - Adobe Mini Bridge CS5.1: Install failed
ERROR: DW050: - Adobe SING CS5: Install failed
ERROR: DW050: - Adobe InDesign CS5.5 Common Language Files_AdobeInDesign7xCommonLang-en_US: Install failed
ERROR: DW050: - AdobeColorCommonSetCMYK: Install failed
ERROR: DW050: - Adobe InDesign CS5.5 Application Feature Set Files: Install failed
ERROR: DW050: - Adobe Linguistics CS5: Install failed
ERROR: DW050: - PDF Settings CS5: Install failed
ERROR: DW050: - Adobe Flash Player 10 ActiveX: Install failed
ERROR: DW050: - Adobe InDesign CS5.5 Common Base Files: Install failed
ERROR: DW050: - Adobe InDesign CS5.5 Application Base Files: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe InDesign CS5.5 Icon Handler: Install failed
ERROR: DW050: - Adobe InDesign CS5.5 Icon Handler x64: Install failed
ERROR: DW050: - AdobeColorJA CS5.5: Install failed
ERROR: DW050: - Adobe WinSoft Linguistics Plugin CS5: Install failed
ERROR: DW050: - Adobe InDesign CS5.5 Application Language Files_AdobeInDesign7xAppLang-en_US: Install failed
ERROR: DW050: - AdobePDFL CS5: Install failed
ERROR: DW050: - Adobe Toolhints CS5.5: Install failed
ERROR: DW050: - Adobe CSXS Extensions CS5.5: Install failed
ERROR: DW050: - Adobe ReviewPanel CS5.5: Install failed
ERROR: DW050: - Required Common Fonts Installation: Install failed
ERROR: DW050: - HIL Help Search: Install failed
ERROR: DW050: - Adobe Flash Catalyst CS5.5: Install failed
ERROR: DW050: - SiteCatalyst NetAverages CS5.5: Install failed
ERROR: DW050: - Adobe Illustrator CS5.1_AdobeIllustrator15_1en_USLanguagePack: Install failed
ERROR: DW050: - Adobe InDesign CS5.5 Application Base Files2: Install failed
ERROR: DW050: - Recommended Common Fonts Installation: Install failed
ERROR: DW050: - Adobe Bridge CS5.1: Install failed
ERROR: DW050: - AdobeColorEU CS5.5: Install failed
ERROR: DW050: - Adobe Content Viewer: Install failed -
I lost my disk for cs5 creative suite 5.5 design premium but I have product code and a new computer I want to reinstall. What can I do?
You can download the software from the website and then type in your old serial number to activate it... that is, IF the installer database will work with your operating system. I am having problems reinstalling CS4 with a new computer running on Win 8.1. When I called customer support, they told me a whole lot of nothing for 45 minutes and then directed me to a chat session. After about 30 minutes on chat, I was basically told they don't offer support for older products. The website says "no known issues" for installation... but that very well may be because they are unwilling to record the issues when someone calls to report them! Good luck with your install. I wish I had CS5 at this point, as it appears there is still support available for it... but you are on the bubble timewise for that to continue. Other downloads
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Adobe will only replace current version media: Obtain replacement CDs, DVDs, manuals
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ctrl-alt-del > start task manager > processes
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When I was a student, I purchased the Student Adobe Creative Suite 5.5 Design Premium and installed it on my MacBook Pro laptop. My laptop is breaking down and I want to use my Student Adobe Creative Suite 5.5 Design Premium on my new Mac computer, how do I do this? If I graduated & am an alumna, can I still use my Student Adobe Creative Suite 5.5 Design Premium on my new computer? Thank you in advance.
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Download CS5.5 products
Mylenium -
Creative Suite 5.5 Design Premium installation
Hi, I have just start my new iMac computer. Downloaded CS5.5 Design Premium fine.
When it was close to finishing the installation there was an issue with closing Safari which I did and also something else which looked Safari related but nothing else was open.
So I had to cancel the installation. This has left me without Acrobat X Pro.
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Your installation encountered errors.
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Exit Code: 7
-------------------- Summary --------------------
- 1 fatal error(s), 2 error(s), 0 warning(s)
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FATAL: DW020: Conflicts were found in the selected payloads. Halting installation.
Help much appreciated.Hi, thanks for getting back to me.
I opened my Utilities > Activity Monitor
Found the SafariNotificationAgent and tried to quit this first, didn't shut it down... so I then force quit it.
I then tried to install but this still came up with the error.
But I then tried uninstalling Flash and then reinstalling Flash and Acrobat and this worked a treat... it then installed fine.
Please note: when I uninstalled Flash I went into:
Applications > Utilities > Adobe Installers > Adobe Creative Suite 5.5 Design Premium
It was here I uninstalled just Flash so it took all the parts out.
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