Mac Mini Update - Grey Screen will not reboot

I just ran an update on my 2010 Mac Mini, I think it was the 10.8.6 update as I just downloaded to my MBA as well. I now have a grey screen that asks me to reboot every time I do it comes back to the same screen. Any ideas? Thanks in advance

Well I tried the steps for a grey screen in the help section and it turns out it is a third party keyboard. Any ideas now how to solve this or do I just junk it?

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Download of 8.2 ios on iPhone 5s caused phone to lock up with iTunes icon and cable icon on screen .Will not reboot. What is fix.

Download of 8.2 ios on iPhone 5s caused phone to lock up
with iTunes icon and cable icon on screen .Will not reboot. How to fix?

Hello jh901,
After reviewing your post, it sounds like you have not been able to update the iPhone. I would recommend that you read this article, it may be able to help the issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Have a nice day,
Mario

HT4528 my month and a half old iphone 5s had a blue screen and now just has a black screen. will not reboot or restore through itunes. what do i do?

my iphone 5s has been showing a blue screen and shuttiing down. yesterday night it did just that and now will not reboot or even restore through itunes.
what should i do?

Your iPhone is in recoverty mode at the moment so to possibly get it back up and running you would need to do a restore as you have been trying. Follow the steps in the article below for the specific error messages you have been receiving. If after following all steps the issue remains book an appointment at a local Apple Retail Store to have the iPhone evaluated.
Resolve specific iTunes update and restore errors

Mac book pro stuck on grey screen will not boot

UUgh someone please help me. My lap top is a mac book pro 2006, and it is stating cannot get audit port I dunno how to fix. I'm on my iphone a we speak it has been down for weeks can someone help me please? I would be forever greatfull

Hi there JesSay241,
You may find the troubleshooting steps in the article below helpful.
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/TS2570
-Griff W.

Mac mini and grey screen at startup

ok, so last night we come home and my mom tries to turn on her mac mini, but it just freezes on the grey screen in the startup process. i tried booting from the disk but it didnt work (no the disk is stuck in the drive cuz i cant start up the computer to eject it) i tried booting into a version of osx on my external hd by holding down option at startup, but nothing showed up not even the internal hd. none of the startup commands work (firewire target,single user,safe mode, holding mouse to eject cd) none of those worked, any ideas?

First off, why can't you insert the original install
DVD that came with your mini?
The drive won't take the disk at all. I tried other disks as well, and it won't take any of them in either. The drive is pretty much non-responsive.
Secondly, if you leave the mini on the grey screen,
what happens? Does it keep going however long you
leave it, or does it show a flashing questions mark
after maybe 15 minutes?
It remains on the gray screen for however long I leave it on.
Thirdly, since the mini was running for a couple of
days after the 10.4.8 update, the problem seems
unlikely to have been caused by that. What were you
doing the last time the mini was in use? How did you
shut it down?
Browsing the web, email, and listening to music for the most part. I put it to sleep for the night, and then when I came back the next day to activate it, it froze on me. Pointer wouldn't move, it was locked up. First time that has ever happened to me. After that I ended up turning it off by holding the power button down for five seconds. When I turned it back on, I got the gray screen.
Fourthly, what model of mac mini is it?
It's the original basic model. 1.25 G4 processor, 40 GB hard drive, and 256 MB RAM.
Mac Mini Mac OS X (10.4.8)

Mac Mini 2011 - Grey Screen in Mountain Lion Installation

I'm having major difficulties with my Mac Mini 2011.
It started with random grey screens appearing forcing me to restart. I restarted and continued working as normal.
Today, I restarted and it jumped directly into the grey screen again in startup.
1.
I booted into recovery mode
-Tried disk utility - repaired and everything seemed fine
-Rebooted and into grey screen again
2.
-Formated partition
-Started new installation and after downloading and 20min remaining, grey screen appears again
Restarted and everything went to grey screen portrayed in the link below:
https://www.box.com/s/yqzizv9g1enob4cdc4yr
I'm stuck.. I believe this should be a clean installation. Why isn't this working?
Can anyone help me please?

If you want to preserve the data on the boot drive, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data, you can skip this step.
There are several ways to back up a Mac that is unable to fully boot. You need an external hard drive to hold the backup data.
1. Boot from the Recovery partition or from a local Time Machine backup volume (option key at startup.) Launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
2. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
3. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.

Mac Mini 1.42 G4 will not boot Folder With Question Mark Plus more....

I have a major problem with my mini, It was working ok one minute then it froze completely so I had to shut down via the power button, But when I restarted it I got the folder icon with the question mark in, I've tried various things to get it to boot, I also put in the 10.5 disc to do a hardware test,I've since found out that that is the wrong disc to do a hardware test with. Now I can't get the disc out I;ve pressed the eject key and pressed the mouse button on start up with no look, Also when I press the Option key to select the start up disc all I get are a round arrow and and arrow pointing left. When I press the right arrow key on the keyboard I get some text on screen saying something about firmware and an option to type shut-down or mac-boot, If I type mac-boot the screen goes grey and nothing seems to happen.
So I'm stuck now with a Mac Mini with my 10.5 disc stuck in it and refusing to boot.
Any one any ideas as to what I can do?
Thanks
Ade

As you no doubt have recognized by the use of the 10.5 install disk, the folder icon with flashing question mark means that the system can't find a valid and viable MacOS installation to boot from - a problem which could have been existent for some time but not yet developed into a failure, or possibly caused directly by the forced shutdown.
Your thought to use the install disk was a reasonable one, though at this point I wouldn't have wanted to run a hardware test so much as boot to the installer and from the utilities menu once it has started up, then run Disk Utility to test the hard drive for errors, and attempt to repair any found. The reason for that approach is because while the symptoms you describe can certainly be caused by a hardware failure, it is much more common for this to be the result of a failing or corrupt drive - which at the very least Disk Utility is good at diagnosing.
However, now you've got the 10.5 install disk in the drive, the question becomes why it cannot be found by the boot loader (the screen you get when you've booted with the Option key down) and thus can't be used by the system to get it booted up.
It could be that the disk is not a valid installer for that system - in which case it would have to not be a 10.5 retail installer but instead have come from another system. Alternatively, it could be that the drive didn't correctly load the disk, thus doesn't know it is there. This might explain why trying to eject it by holding the (left) mouse button down during bootup doesn't seem to have worked.
To be clear however, you need a wired, USB mouse to eject the disk during bootup, and it must be connected directly to the system or via an Apple keyboard which is not an aluminium model. The (left) mouse button should be held down from hearing the startup chime, and until the disk pops out. If that technique doesn't work, and there is no indication of any life from the drive when you try, it may mean your mini needs to be opened up to retrieve the disk from the drive.
Also, be aware that while the boot loader screen appears relatively quickly after the Option key is held down, it can take a few minutes for a disk in the optical drive to be read and appear there. In most cases, I'm sure users typically wait long enough while wondering what, if anything, is going to happen, but it can take much longer than expected!

New MAC Mini w/OSX Lion - will not boot from USB or external optical drive when attempting to use BootCamp to install Windows 7?

The University recently purchased 6 brand new MAC minis for deployment in classrooms I support. I am attempting to create a dualk--boot environment comparable to our existing computer systems, only these machines wil be running MAC OS X Lion and Windows 7. After following the procedures outlined in the BootCamp on-screen prompts, and attempting a few techniques I found in the tech support user-base, I am still unable to get the MAC mini to boot up from the USB flash drive, or from an external optical drive, so that I can complete the installation of Windows 7. When using the Boot option key at start-up, all devices are displayed suggesting that they are being properly recognized, however the computer boots to a black screen with an error message indicating that "No bootable devices are found - press any key to continue." I am able to boot into the computer's internal drive, but not from any external devices. I fully expected that the semi-automated BootCamp procedure properly prepares the USB device for booting, and for installing the Windows 7 OS.

Meh, with the price they take for a drive in Denmark, I don't think it's worth it... They take around 160 $ for the drive (that's the cheapest MacBook drive I could find), and I am not even sure that's the one I need.

2005 mac mini on OSX leopard will not boot up from firewire disk

I have an old mac mini that my son still uses and the super dirve does not work any more. But now the main hard disk needs to some attention from Disk Utility. So I need to boot up from the Leopard install DVD. But of course the DVD dirve does not work so how to do this? I have tried to create a bootable disk by restoring the install DVD to a partition on a firewire drive and this is seen as a bootable drive by my 2008 iMac, but not by the Mac Mini. So is it possible to boot up rom a irewire drive? USB doesn't work either

Which Tiger Install DVD do you have...?
1. I think that, that model originally came with 10.4.10 and so you will need either the original 10.4.10 install disc or a later retail (Leopard or Snow Leopard) upgrade DVD.
2. In addition, a new (HDD, Hybrid Drive or SSD) must first be Partitioned GUID Partition Table and Formatted Mac OS Extended (Journaled) before OS X can be installed.

HP pavilion dv9385ea stuck on grey screen will not boot up. want to erase hard drive to sell

I bought my hp dv9000 about 5 years ago now, and it worked well for about 1 and a half years.
Unfortunately though it has been plagued with the grey screen of death - it gets stuck on a grey screen as soon as it its turned on, and doesn't boot up.
My wife has a similar hp which is still working well, and so this is the one we've been using to date.
I'd now like to sell my computer, but would like to wipe the hard drive before doing so - so that the buyer will not be able to access my personal info.
As it's stuck on a grey screen, there is no option to do anything with the computer.
I have tried taking the hard drive out of my computer and putting it into my wife's laptop. This doesn't seem to work either - a blue screen flashes up, which is too quick for me to read, and then it asks if I would like to 1) load windows normally or 2) repair any problems first (which is recommended). If I select option 1, then the same blue screen flashes up, and then it cycles round again to the boot up screen. If I select option 2, then startup repair starts, but it is unable to repair the problem.
I have taken my laptop to a computer specialist, who thinks its a problem with the motherboard, and unsalvageable.
I have put it on eBay before, and there has been alot of interest in it - presumably for parts as it's been hardly used. I am reluctant to sell it though, without wiping my personal info off the hard drive.
Any suggestions??

Make this bootable Dban cd, boot from it to wipe the hard drive.
It is an ISO file and must be burned to a CD as an image, not data. Let me know if you have problems making the disc.
http://downloads.sourceforge.net/project/dban/dban/dban-2.2.6/dban-2.2.6_i586.iso?r=http%3A%2F%2Fwww...

HT201173 Trying to register my Mac Mini. Applecare registration will not take my Mac Mini serial number.

I've typed and retyped the serial number off of the box and off the About this Mac. Also tried copy and paste.
No results. Any ideas?

If you purchased your Mini from the Apple Store w/ Applecare,
it is automatically registered with Apple. To determine that,
type your serial number on this page:
https://selfsolve.apple.com/agreementWarrantyDynamic.do
Please note that if this is the case, it may take a few days
for your coverage to post to the database.
If you in fact purchased Applecare and have the seperate box and the
Mini was purchased elsewhere, then you will need to call Apple with your
issue.

Macbook pro (lion) will not reboot after updating itunes

downloaded itunes update and computer will not reboot. I get grey screen with apple and swirling icon. Have tried turning on and off, and putting into safe mode but nothing has worked. HELP

Actually my MacBook pro is 2011 model! I managed to install Lion on an external disc and start my MacBook from it. Although the internal disc is seen I cannot retrieve my data. Anyone knows how I do that please?

After 10.6.5 update my mac will not reboot

After 10.6.5 update my mac will not reboot. It just spins at the white apple screen. Luckily boot camp works but, all of my important stuff is on the mac side. What can I do? I did not backup(I know that was bad), can I get my old settings and files back? What do I do?

Try sig's suggestion first, then, if that doesn't fix it, try some of the fixes here:
http://discussions.apple.com/thread.jspa?threadID=2653184&tstart=0
Some of them won't be relevant if you can't even boot, of course.

Mac mini G4 will not reboot after Onyx upgrade

DURING UPGRADE OF ONYX INSTRUCTED TO RUN REPAIR DISK FROM MAC OSX INSTALL DISK. SYSTEM WILL NOT REBOOT. ANY SUGGESTIONS?

Have you booted from the OSX install disc yet?
With the power on, insert this disc, then force the computer to turn off by holding down the power button for 5-10 seconds.
Then restart the computer. As soon as you hear the startup chime, hold down the C key -- and keep holding it until you see the "gear" spinning on the screen.
You need a wired keyboard to do this. If you don't have one, borrow a usb PC keyboard.
Once you boot from the install disc, don't install! But instead run DiskUtility from the Utility menu at the top of the screen.
BTW if DiskUtility can't repair the hard drive, you might have better luck with DiskWarrior -- though it will cost about $100 to find out.

My Mac froze while typing. I had to turn the power off. Now it will not reboot. I get to a white patterned screen

My Mac froze while typing. Nothing could move so I turned the power switch off. Now it will not reboot. I get the chime but it stops at a white patterned screen

Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.
Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional — ask if you need guidance.
If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
Keeping your confidential data secure during hardware repair
*An SSD doesn't need to be zeroed.

Mac Mini Update - Grey Screen will not reboot

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