Mac pro running OS 10.5.8 won't boot. Apple logo and spinning wheel shows then Apple logo turns into Forbidden signage while spinning wheel continue. It happenened right after I installed a firmware. Had to restart.Please help. What can I do?

Work through the suggestions in this article:
Mac OS X: Gray screen appears during startup

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Hi When i create the downpayment process in the invoice i get amount as value but my requirement is in percentage even after i select the percentage basis milestone billing please help what can be done

Hi When i create the downpayment process in the invoice i get amount as value but my requirement is in percentage even after i select the percentage basis milestone billing please help what can be done

downpayment percentage , so if i want 50 percent of order value to be paid and when i go to faz type the invoice is created for 0 value that 50 percent of the amount is not getting calculated , where as when i enter in order same as 50 percent in amount it gets calculated in invoice, any help ?

I bought a iPhone and I was able to log into my iCloud with no problem and when I tried to update it it kicked me out and now it's asking me for the old apple user please help what can I do...?

I bought a iPhone and I was able to log into my iCloud with no problem and when I tried to update it it kicked me out and now it's asking me for the old apple user please help what can I do...?

Contact the original owner, and ask them to remove the device from their icloud.
http://support.apple.com/kb/PH13695
HTH

Trying to download CS6 on my mac pro. when i click on Download, under my orders, it brings up an error page: JRun Servlet error, 413 Header Length to Large. It's been doing this each time I've tried that last few days. What can I do to download this?

Trying to download CS6 on my mac pro. when i click on Download, under my orders, it brings up an error page: JRun Servlet error, 413 Header Length to Large. It's been doing this each time I've tried that last few days. What can I do to download this?

clear your adobe.com cookies or use a different browser.

My apple id have been blocked an i do not remember the identity or security question please help what can i do?

my apple id have been blocked an i do not remember the identity or security question please help what can i do?

If your account is disabled you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
You might then need to log out of your account on your iPhone and iPad by tapping on your id in Settings > iTunes & App Storeand then log back in so as to 'refresh' the account on it.
For your security questions, if you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address then you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699 (you can also try this link if you can't get your account enabled via the above)
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

I have 0.01$ in my account and it's not allowing to change my country detail before I spend. There is nothing I can spend 0.01$ on. Please help, what can I do?

I have 0.01$ in my account and it's not allowing to change my country detail before I spend. There is nothing I can spend 0.01$ on. Please help, what can I do?

gee hong wrote:
I have 0.01$ in my account and it's not allowing to change my country detail before I spend. There is nothing I can spend 0.01$ on. Please help, what can I do?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

Hi, i buy new phone in ukraine,but when i try add new device on my apple support profile,it says that serial nuber already used by another apple id please help what can i do!thx

Hi, i buy new phone in ukraine,but when i try add new device on my apple support profile,it says that serial nuber already used by another apple id please help what can i do?!thx

You purchased a gray market phone. The iPhone is not available for sale from any Authorized source in Ukraine. There are no authorized or supported carriers in Ukraine.
Take it ack and get your money back.
If you want an iPhone, go to a country where unlocked iPhones are available for legitimate sale and purchase one directly from Apple.

I've tried PRAM reset, repair disk and permissions but cannot boot up after recent install of OSX 8.4. Please help

After having to do a forced shut down (holding down power button) due to freezing I cannot again progress past the grey screen with the apple logo. The spinning cog comes on at first then disappears leaving just the apple logo (in case that is sognificant).
I have tried to find a solution through the support pages but have unfortunately been unsuccessful in my endeavours so do apologise I have overlooked the obvious and would really appreciate some help. I've just started the second year of my Uni and the timing couldn't be worse.
I have tried the following:
1) held down option and started in "recovery 10.8.4" from which I used disk utility to "repair disk", which at first needed some repairs and then I ran it again for the second time to confirm it had a clean bill of health.
2) I then ran "repair disk permissions" and repeated a second time to confirm it was all working well (however one error remained "warning: SUID file "system/library/CoreS... has been modified and will not be repaired" but have read that this should not be a big problem) After which I tried to start up again and it hung with the apple logo on the grey screen.
3) tried resetting the PRAM by holding down cmd+option+P+R before powering up, but it only chimes once and then restarts the mac, then chimes once and repeats the process again in and endless cycle.
4) I then tried 1 and 2 again and then tried to reinstall OSX 10.8.4 from the recovery mode, but this came up with the message "an error occured while preparing the installation. Try running this application again" to which I followed but to no avail.
5) I tried starting up in safe mode by holding down shift after the chime at startup but safe mode did not start after 3 hours. During which point I was drowning my frustration in the pub.
6) I tried starting in verbose mode with cmd+V but after running the script it reverts back to the grey screen.
I have not tried booting from an install disk as im a few hours from home on a uni campus with no apple store in sught and all day lectures so no hope to visit far away stores. I hope I have explained it in enough detail and appreciate any direction or thoughts as to it being salvageable. Failing which it might be time go go back to the pub and remember the importance of regular backups!
Many thanks
Stephen

I have one more development to add. In step "4" above I suspected that it could be something to with the Ethernet settings as I hadn't had the option of typing in the colleges wifi credentials. So I tried the "get help online" option to test it, managed to sign in and tried the step 4 again.
This time I received a different error message "could not find installation information for this machine".
Thanks

Mac Mini running Snow leopard gray screen won't boot up.

My mac mini server was running great! working on some file sharing issues system crashed. Ran utilities check repair disks and first aid said no problems with either HD. I would like to reboot and install system software. without deleting my tunes lib. and some other software. what can I do?

I think you want to first disable Lion Server: How to disable Lion Server. Then reinstall Lion:
Reinstalling Lion
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alterhatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion: Select Reinstall Lion and click on the Continue button.
Note: You can also re-download the Lion installer by opening the App Store application. Hold down the OPTION key and click on the Purchases icon in the toolbar. You should now see an active Install button to the right of your Lion purchase entry. There are situations in which this will not work. For example, if you are already booted into the Lion you originally purchased with your Apple ID or if an instance of the Lion installer is located anywhere on your computer.
Then reinstall Lion Server.

Even before I opened Firefox, I got a message saying that Firefox was open and it had to be closed or I had to restart my computer; what can be done to resolve this problem?

This is a continual problem. Even when I close Firefox and try to access it again, it takes minutes before I can access it again. Today was the first time that I received the window saying that another window of Firefox had to be closed before I could access Firefox when I hadn't even tried to access it to begin with. I don't want to have to restart my computer every time I try to access Firefox each day. Please help!

[http://dmcritchie.mvps.org/firefox/firefox-problems.htm#close_firefox Item #38]: (#close_firefox)
:Closing Firefox, avoid getting Firefox already running messages:  To properly shutdown Firefox when multiple windows or closing the last window use File → Exit/Quit (or Firefox button → Exit).  Closing Firefox with the [X] in the upper right corner closes the window ("Ctrl+W") but that does not necessarily close Firefox if it has subtasks running.  If you want to close and reopen Firefox use the "Restart" within Add-ons if you made a change requiring a restart, or install "[https://addons.mozilla.org/en-US/firefox/addon/restartless-restart/ Restartless Restart]" ("Ctrl+Alt+R") which will allow you to take Firefox down and restart without having to check the Windows Task Manager to see if Firefox first actually ended. (See [http://kb.mozillazine.org/Firefox_hangs Firefox hangs])
Closing Firefox properly will not completely eliminate having to use the Windows Task Manager to close Firefox on Windows but it will certainly reduce the need to use it often.
Also See [http://dmcritchie.mvps.org/firefox/firefox-problems.htm#tabslost item #31] '''Restoring tabs from a lost session''' (#tabslost)
 Please mark "Solved" one answer that will best help others with a similar problem -- hope this was it.
You can make '''Firefox 6.0.2''' look like Firefox 3.6.*, see numbered '''items 1-10''' in the following topic [http://dmcritchie.mvps.org/firefox/firefox-problems.htm#fx4interface Fix Firefox 4.0 toolbar user interface, problems (Make Firefox 4.0 thru 8.0, look like 3.6)]. ''Whether or not you make changes, you should be aware of what has changed and what you have to do to use changed or missing features.''
* http://dmcritchie.mvps.org/firefox/firefox-problems.htm#fx4interface
There is a lot more beyond those first 10 steps listed, if you want to make Firefox more functional.

Please HELP what can i do? I ereased Sistem Preferences

Please HELP me what can i do? I ereased Sistem Preferences. And i can't do anything. Please tell me what do i need to download and from where

OK, wrong System Preferences. Thought yuu were referring to the actual preferences in your Library folder.
You'll need to restore it from your OS X installer disc using Pacifist:
How to Use Pacifist to Replace Deleted or Missing OS X Components
Insert the OS X Installer DVD into the optical drive. Use a simple utility like TinkerTool to toggle invisibility so you can see invisible items. Alternatively, open the Terminal application in your Utilities folder and at the prompt enter the following:
defaults write com.apple.finder AppleShowAllFiles Yes
Press RETURN.
To turn off the display of invisible files repeat the above command substituting No for Yes.
The install packages are located in the /System/Installation/ folder on the DVD.
Download the shareware utility Pacifist from VersionTracker or MacUpdate. Use it to extract a fresh copy of the missing item(s) from the file archives on your OS X installation DVD. The file archives are in the /System/Installations/ folder (use Go to Folder option in the Go menu of the Finder.)
Here are Four Basic ways to use Pacifist (courtesy of George Orville.)
A. Drag a .pkg icon onto the Pacifist window .....proceed to step 7.
B. Click on “Open Package ....” and navigate to package desired and click “Open” in the open/save window.....proceed to step 7.
C. Insert Mac OS X installer CD and when it mounts, navigate to .... Menu->Go->Go to Folder.
In the path field enter or paste ....
/Volumes/disc name/System/Installation/Packages (where disc name is the name of the CD/DVD that you inserted.
• Click on the "Go" button .....
• Drag a .pkg to Pacifist..... proceed to step 7.
The package you'll need will have to be discovered by trial and error, but for most applications you should start with the Essentials.pkg and/or Additional Essentials.pkg.
D. Insert your Mac OS X install disk 1 .... and open Pacifist.
1. In Pacifist, select "Open Mac OS X Install Packages" ... dialog may appear asking for disk 2, then disk 3 and finally disk 1 again.... {if DVD is not used)...If “Stop Loading” is selected...the procedure will stop!!!
2a. When loading is complete, a new window appears, click the triangle to display contents of each package...Select item and proceed to step 7.
2b. or click the “Find” icon in the Pacifist window and type the name of the software you need.
3. In the list that comes back, click the top most entry for the item that you want. ..... that is the one for the English language.
4. On the top of the Pacifist window, click “verify” .... you will probably be prompted for your password.
5. Enter checks for.... “verify permissions” and “verify file contents.” and click “verify” ....enter password when prompted.... you will get back output which may look like this:
20 files were scanned.
20 of 20 files were present on the hard disk.
0 of 20 files had file permissions that did not match those specified in the package.
0 of 20 files had checksums that did not match those specified in the package.
6. Click “close”. Go to step 7.
Extract or Install........
7. In the Toolbar (upper left), you now have the option to extract or install. Click a file in the lower list and those two icons will be enabled.
8. If “Extract to...” is selected.... navigate to the location where the file will be placed, select “choose”, select “extract” in new dialog that appears,authenicate , if prompted, click “OK”.
9. In the next dialog, click “Extract”.
10. If “Install” is selected... dialog will appear with the location/path of the installed software. Click “Install”
11. Type in your password, click “OK”
• Pacifist will begin to extract files.
12. In steps 8/10ß.... you also have the choice to “cancel”
Notes.....
• Pacifist may find that a file it is installing already exists on the hard disk. Pacifist will present you with an alert panel....
Stop
Leave original alone
Update ..... Default selection
Replace .... Replace option should only be used on full install packages

I cannot access my ipnoe due to i get a notification saying Not Enouhh Storage and i cannot get out of it or go to settings please help what can i do to fix this problem?

I cannot acces my IPhone due to i get a notification saying that i dont have enough storage and i need to back it up with ICloud but it wont let me click close or settings there for i cannot recieve calls or acces my email or text messages. I even tried turning off the power but it wont let me do anything please help !

If the iPhone won't Restart you should be able to Reset it. Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
For the future (in case you don't' know), go to Settings > iCloud > Storage & Backup > Manage Storage, and choose your Device under the Backups list.
Under the Backup Options turn off anything you don't care about (being backed up, that is). This will let you reduce the backup size so that it fits in iCloud again. You can also delete the current backup here.
You should also check Settings > General > Usage and look at how much data each app is storing. Identify problem apps and go clean out unwanted files.
Great resource as well http://support.apple.com/kb/HT5262
Hope this helps!

TS4006 Phone deactivated - My iphone 5 has on its' own de-activated itself. It requires my apple id and password to re-activate. Upon this command, I press next, to which it says: server not responding. Rendering my phone useless...please help

Iphone de-activated itself - it won't accept the ID and password as it says: server not responding, rendering the phone useless...please help

i'm in the same situation. waiting for an answer.

HT1510 is there something wrong with my ipod shuffle 3rd generation because i've almost 2hours charge with my laptop but still lowbat??please help what can i do

please help me to solve my problem in mg ipod shuffle 3g thanks

Hi JoyMole07,
If you are having unusual charging behavior from your iPod Shuffle, you may find the following Troubleshooting Assistant helpful:
iPod shuffle (3rd generation) Troubleshooting Assistant
http://www.apple.com/support/ipod/five_rs/shuffle3gen/
Regards,
- Brenden

HT1338 when i click a song in my itunes library it says it cannot find the original file and something told me it was because bonjour is gone off my pc somehow please help what can i do if anything thats 65.3 gigs of my life

when i click a song in my itunes library it says it cannot find the original file and something told me it was because bonjour was gone off my computer somehow idk please help if anyone even can this is 65.3 gigs of my life

What computer, OS and iTunes version are you using?

Mac pro running OS 10.5.8 won't boot. Apple logo and spinning wheel shows then Apple logo turns into Forbidden signage while spinning wheel continue. It happenened right after I installed a firmware. Had to restart.Please help. What can I do?

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