Mac to Pc, CS6 Master collection

I am switching from a Mac to a PC but my software is for the Mac, what do I need to do to accomplish this. I will be downloading it, which means I also need to know where to go to download it. The last time I needed to download it I have to contact Adobe so they could give me a link since you can no longer get it from their website, or something to that affect.

There's no mystery to downloading CS6.
You can download CS6 from Download CS6 products
However your CS6 Mac serial number will not work on Windows.
You'll have to do a platform swap to get a Windows serial number
Order product | Platform, language swap

Similar Messages

CS6 Master Collection - Own a PC version, but need a Mac Version

Can I download a Mac version of CS6 Master Collection for my new Mac Pro? I own a PC version on my desktop, but I want to be able to use it on my Mac Pro too. I deactivated my laptop CS6 install, so I have an open account, PC version, to be activated. Is there a way to download the Mac version and activate it using the open activation copy?
Thanks,
Ken

I'm afraid you'll have to ask Adobe.
Some software is multi-platform, the majority is single platform.
Lightroom is multi-platform. So are all Creative Cloud apps.
Creative Suite apps are all single platform and always have been since the Creative Suites first launched in 2003. Prior to that the standalone apps (Photoshop etc) were all single platform licenses. So multi-platform licenses are relatively recent for Adobe.

Mac - Installer failed to initialize. (etc) HELP! I can't install the CS6 Master Collection Suite.

When I begin the installation for the CS6 Master Collection, I get an effor saying, "We've encountered the following issues" and below it says, "Installer failed to initialize. Please download Adobe Support Advisor to detect the problem." I have already downloaded it, and it didn't help at all. I've tried repairing disk permissions and rebooting, but nothing yet. I have a Mac, and this is my first time installing ANY adobe products on it besides air and flash (of course).

It didn't log anything:
2013-02-22 06:27:07.794 Adobe Creative Suite Cleaner Tool[2733:1207] ***************Starting New Session*****************
2013-02-22 06:27:07.795 Adobe Creative Suite Cleaner Tool[2733:1207] Cleaner tool Version: 6.0.0.28
2013-02-22 06:27:07.796 Adobe Creative Suite Cleaner Tool[2733:1207] Mode=UI mode
2013-02-22 06:27:08.222 Adobe Creative Suite Cleaner Tool[2733:1207] ========================================
2013-02-22 06:27:24.543 Adobe Creative Suite Cleaner Tool[2733:1207] ***************End Session*****************

Unable to install CS6 master collection for mac book pro(late 2011)

Recently, I have successfully downloaded Adobe creative suite CS6 master collection for MAC.
However, I am unable to install it. After opening the installer nothing happens, it does not proceed further. I have tried copying the contents from MasterCollection_CS6_LS16.dmg to another folder and then open the install.app, still no progress.
Please advice since I really need to install this.
Screenshot below:

Hey Vikrant thanks for the response.
The situation is like this, I downloaded the image on my desktop pc(which is windows) and then compress & split the image using a winrar. I then transferred the files to my mac book pro and extracted the image there. Unfortunately, there was a bug in the unarchiver software that I was using on mac to extract the image.
This bug was rectified today in a update given out by the dev.
Now, I can install CS6 without any issues. Thanks for the repsonse once again.

Adobe CS6 Master Collection for Mac licensing

I installed Adobe CS6 Master Collection for Mac, licensed it and updated it on twenty iMacs. This a University computer lab with many users. Sometimes Adobe software starts in trial mode as if the license key hasn't been entered. What could be the problem?

Hi Gutech,
Could you please tell me how did you install Master Collection on 20 machines.
If you have installed Master Collection on 1 Mac and created an Image of the OS and then installed it on the 20 Mac's then you may come across with this kind of issue.
In Order to properly deploy the Master Collection please use our Deloyment Tool to create a Serialised Package and then use the same to deploy it on the 20 Mac's.
You can find the Deployment Tools in this Link
http://www.adobe.com/devnet/creativesuite/enterprisedeployment.html
Regards,

Adobe CS6 Master Collection Mac license key can't work

Adobe CS6 Master Collection
Mac license key
can't work .

Contact support by web chat if you have serial number issues.
Mylenium

If i buy CS6 master collection and install it on my mac,can i use it on a new mac when i update?

if i buy CS6 master collection and install it on my mac,can i use it on a new mac when i update?

You're welcome. I'm glad I could help.
Have a great day!
Gene

Is it posible to change from cs6 master collection student version for mac to one for windows?

Hello,
I am a student and have a CS6 master collection student version for mac.
Now my question is, if it is posible to change this version into a cs6 master collection for Windows?
Already thanks for your answers.

Order product | Platform, language swap
Mylenium

I updated my mac & lost Cs6 Master Collection all data

Hello there,
Please help me :-(
I updated my mac & lost all date. So I tried to reinstallation Cs6 Master Collection of line. the download stops half way & I have been denied access for some reasons?!!! I have been trying for 3 days now & still denied access !!!!

Download the most recent build from Adobe. Google brings up a link to the direct download: Adobe - After Effects : For Macintosh : Adobe After Effects CS6 11.0.4 Update

CS6 Master Collection install error - Mac

I have tried numerous times to get CS6 Master Collection to install. I am an Adobe User Group Manager and was given a serial key by the Adobe Community Team.
I have downloaded the installer multiple times using the download assistant and through the direct download link. It installs ok,. Bridge and Acrobat Pro X will run. Photoshop, Illustrator and ID all give
the following message on launch
Configuartion Error
Please uninstall and reinstall the product.
If this problem still occurs, please contact Adobe technical support for help, and mention the error code shown at the bottom of this screen.
Error: 16
http://www.adobe.com/support/
I have tried fixing permissions on folders, I have tried a fresh administrator account. I have made sure that the security is set to allow apps from all sources.
I have even tried the cleaner tool and removed CS5 and CS6 from my system... same issue.
Adobe Support Advisor log
00-17412-202718092012

I got back up DVDs from Adobe yesterday. Did an complete uninstall, renamed the folder sand tried installing under a different admin account. Same error.

Problem with CS6 Master collection on iMac

Hi .
The installer for CS6 Master Collection (Site Licence) will not accept the serial no on a iMac
I have run the adobe cleaner and cleared all Adobe products off the mac.
I have run ONYX and fixed all it could fix re permissions etc and HD problems (none)
The OS version is 10.6.8 and latest updates as of yesterday.
The install and serial no work fine on all other 19 Macs same configuration
There are no adobe products showing up in applications or Utilities
Network connection is fine.
Any suggestions please ?

Hi sheamusmac ,
Please refer the mentioned kb: http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html .
Regards,
Romit Sinha

Cannot install CS6 Master Collection on windows 7 - 64 bit

As the title implies, I have several times tried installing the Master Collection - CS6 on my windows 7 - 64 bit machine at home and after a couple minutes, it simply erros out. I have even downloaded the trials for several of the applications and they too won't install. My download came directly from the Adobe Licensing site.
Michael
Below is the latest attempt error log:
Exit Code: 7
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DF036, DW063 ... WARNING: DS013, DW020 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 114 error(s), 14 warning(s)
WARNING: DS013: Payload {D5B1535A-FDFC-4B40-B2E2-21DA83D9CB57} Adobe Audition 4.0.0.0 is already installed and the session payload {30FD541D-3C9D-41C4-B240-A994EE4E0231} Adobe Audition 5.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Payload {CCB778B5-25B8-4E57-9F20-72B11B443EF9} AmericanEnglishSpeechAnalysisModels 2.5.0.0 is already installed and the session payload {C5CA53A2-E722-4D76-B5AC-71522CC48AB3} AmericanEnglishSpeechAnalysisModels 3.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Payload {CD693E49-C5EF-4FA6-9037-9B636931C02B} AmericanEnglishSpeechAnalysisModels 1.0.0.0 is already installed and the session payload {C5CA53A2-E722-4D76-B5AC-71522CC48AB3} AmericanEnglishSpeechAnalysisModels 3.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Payload {3BF96AC2-0CA1-11DF-B07B-459956D89593} AdobeHelp 1.0.0.0 is already installed and the session payload {D38116C8-C472-4BB0-AD6F-0C1DD1320D1D} AdobeHelp 4.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Payload {7EABC54B-02C3-4DA1-9EB4-974CE7414066} AdobeHelp 3.4.0.0 is already installed and the session payload {D38116C8-C472-4BB0-AD6F-0C1DD1320D1D} AdobeHelp 4.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Payload {1A1E5FF9-D0FD-42A3-8E18-E5E7E95E1AB4} DynamiclinkSupport 5.5.0.0 is already installed and the session payload {DE88AA40-6766-43D3-A755-8FC374B3D2C3} DynamiclinkSupport 6.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Payload {A8798E04-96FF-4564-9157-0D4C89CB794C} DynamiclinkSupport 5.0.0.0 is already installed and the session payload {DE88AA40-6766-43D3-A755-8FC374B3D2C3} DynamiclinkSupport 6.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Checking payloads upgrade/conflict relationships : Failed with code 1
WARNING: DW020: {674E5E7D-A6F8-49B4-A026-EB3922144B24} AIR for Apple iOS support (FB) 3.1.0.0 conflicts with: {067E43CD-3E9C-44BA-89FA-EDE7461BC22B} AIR for Apple iOS support (FB) 2.6.0.0
Please uninstall these products, restart your computer and then run this installer again.
WARNING: DW020: NOTE: Cannot set action to the payload {674E5E7D-A6F8-49B4-A026-EB3922144B24} AIR for Apple iOS support (FB) 3.1.0.0 as conflicting payload is installed.
WARNING: DW017: PayloadPolicyNode.SetAction: IN payload {674E5E7D-A6F8-49B4-A026-EB3922144B24} AIR for Apple iOS support (FB) 3.1.0.0 is required by {59EBB3D9-AA2A-4068-AB48-75ED6879B5F9} AIR for Apple iOS Support Wrapper 3.1.0.0 but isn't free. Reason: This payloads conflicts with something installed
WARNING: DW020: {1BF6648E-DFC9-4371-98B6-F6AD9358DF4F} Adobe Flash Builder 4.6 4.6.1.0 conflicts with: {45CDBACA-8B52-4DAE-9601-287907A155BF} Adobe Flash Builder 4.5.0.0
Please uninstall these products, restart your computer and then run this installer again.
WARNING: DW020: NOTE: Cannot set action to the payload {1BF6648E-DFC9-4371-98B6-F6AD9358DF4F} Adobe Flash Builder 4.6 4.6.1.0 as conflicting payload is installed.
WARNING: DW017: PayloadPolicyNode.SetAction: IN payload {674E5E7D-A6F8-49B4-A026-EB3922144B24} AIR for Apple iOS support (FB) 3.1.0.0 is required by {59EBB3D9-AA2A-4068-AB48-75ED6879B5F9} AIR for Apple iOS Support Wrapper 3.1.0.0 but isn't free. Reason: This payloads conflicts with something installed
----------- Payload: {DE88AA40-6766-43D3-A755-8FC374B3D2C3} DynamiclinkSupport 6.0.0.0 -----------
ERROR: DF036: File already present at "C:\Program Files (x86)\Common Files\Adobe\dynamiclink\CS6\boost_date_time.dll"(Seq 1)
ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 1)
ERROR: DF024: Unable to restore file at "C:\Program Files (x86)\Common Files\Adobe\dynamiclink\CS6\boost_date_time.dll" from backup at "" Error 3 The system cannot find the path specified.(Seq 1)
ERROR: DW063: Error rolling back command ARKDeleteFileCommand(Seq 1)
----------- Payload: {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0 -----------
ERROR: DF036: File already present at "C:\ProgramData\Adobe\CameraRaw\CameraProfiles\Adobe Standard\Canon EOS 10D Adobe Standard.dcp"(Seq 2)
ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 2)
ERROR: DF024: Unable to restore file at "C:\ProgramData\Adobe\CameraRaw\CameraProfiles\Adobe Standard\Canon EOS 10D Adobe Standard.dcp" from backup at "" Error 3 The system cannot find the path specified.(Seq 2)
ERROR: DW063: Error rolling back command ARKDeleteFileCommand(Seq 2)
----------- Payload: {8706963D-5F48-47CC-998B-DAB70B089DB8} Suite Shared Configuration CS6 3.0.0.0 -----------
ERROR: DF036: File already present at "C:\Program Files (x86)\Common Files\Adobe\ssc\CreativeCloud-CS6-Mac-GM\SLConfig.xml"(Seq 2)
ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 2)
ERROR: DF024: Unable to restore file at "C:\Program Files (x86)\Common Files\Adobe\ssc\CreativeCloud-CS6-Mac-GM\SLConfig.xml" from backup at "" Error 3 The system cannot find the path specified.(Seq 2)
ERROR: DW063: Error rolling back command ARKDeleteFileCommand(Seq 2)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Bridge CS6 (64 Bit): Install failed
ERROR: DW050: - AdobeColorVideoProfilesAE CS6: Install failed
ERROR: DW050: - Dynamic Link Media Server: Install failed
ERROR: DW050: - Adobe Fireworks CS6_AdobeFireworks12en_USLanguagePack: Install failed
ERROR: DW050: - Adobe XMP Panels: Install failed
ERROR: DW050: - AdobeColorCommonSetCMYK CS6: Install failed
ERROR: DW050: - Adobe Encore CS6_AdobeEncore6en_USLanguagePack: Install failed
ERROR: DW050: - SonicWrappers_ph: Install failed
ERROR: DW050: - Adobe Flash CS6_AdobeFlash12.0-en_USLanguagePack: Install failed
ERROR: DW050: - Adobe Toolhints CS6: Install failed
ERROR: DW050: - Adobe Prelude CS6 Support: Install failed
ERROR: DW050: - Adobe Photoshop CS6 Support: Install failed
ERROR: DW050: - AdobePDFL x64 CS6: Install failed
ERROR: DW050: - AdobeColorJA CS6: Install failed
ERROR: DW050: - Adobe Photoshop CS6 English Language Pack_x64_AdobePhotoshop13-en_US_x64: Install failed
ERROR: DW050: - Adobe Hunspell Linguistics Plugin CS6 x64: Install failed
ERROR: DW050: - SonicWrappers_bl: Install failed
ERROR: DW050: - Adobe InDesign CS6 Icon Handler x64: Install failed
ERROR: DW050: - Adobe Photoshop CS6 English Language Pack_AdobePhotoshop13-en_US: Install failed
ERROR: DW050: - Adobe Audition: Failed due to Language Pack installation failure
ERROR: DW050: - Required Common Fonts Installation: Install failed
ERROR: DW050: - AdobeIdeaPluginCS6-loc: Install failed
ERROR: DW050: - Adobe Photoshop CS6 Core_x64: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Player for Embedding 3.3: Install failed
ERROR: DW050: - Adobe CSXS Infrastructure CS6: Install failed
ERROR: DW050: - Adobe SpeedGrade CS6: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Premiere Pro CS6: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Prelude CS6_AdobePrelude1en_USLanguagePack: Install failed
ERROR: DW050: - Adobe Encore CS6: Failed due to Language Pack installation failure
ERROR: DW050: - AdobeMotionPicture CS6: Install failed
ERROR: DW050: - Adobe After Effects CS6: Failed due to Language Pack installation failure
ERROR: DW050: - AdobeColorPhotoshop CS6: Install failed
ERROR: DW050: - DPS Desktop Tools CS6: Install failed
ERROR: DW050: - Adobe Flash CS6: Failed due to Language Pack installation failure
ERROR: DW050: - AdobeColorEU CS6: Install failed
ERROR: DW050: - Camera Profiles Installer: Install failed
ERROR: DW050: - AdobePDFL CS6: Install failed
ERROR: DW050: - Photoshop Camera Raw 7 (64 bit): Install failed
ERROR: DW050: - AIR for Apple iOS Support Wrapper: Install failed
ERROR: DW050: - Adobe SpeedGrade CS6_AdobeSpeedGrade6.0en_USLanguagePack: Install failed
ERROR: DW050: - Required Common Fonts Installation x64: Install failed
ERROR: DW050: - Adobe InDesign CS6 Common Language Files_AdobeInDesign8CommonLang-en_US: Install failed
ERROR: DW050: - AdobeIdeaPluginCS6 x64: Install failed
ERROR: DW050: - Adobe Hunspell Linguistics Plugin CS6: Install failed
ERROR: DW050: - AdobeColorVideoProfilesCS CS6: Install failed
ERROR: DW050: - Adobe WinSoft Linguistics Plugin CS6 x64: Install failed
ERROR: DW050: - Adobe Illustrator CS6 Core: Failed due to Language Pack installation failure
ERROR: DW050: - PDF Settings CS6: Install failed
ERROR: DW050: - Recommended Common Fonts Installation x64: Install failed
ERROR: DW050: - Adobe Extension Manager CS6: Install failed
ERROR: DW050: - Adobe NPS Panel: Install failed
ERROR: DW050: - Suite Shared Configuration CS6: Install failed
ERROR: DW050: - Adobe Illustrator CS6 Core_AdobeIllustrator16en_USLanguagePack: Install failed
ERROR: DW050: - Adobe Dreamweaver CS6_AdobeDreamweaver12en_USLanguagePack: Install failed
ERROR: DW050: - Adobe Photoshop CS6 Core: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Player for Embedding x64 3.3: Install failed
ERROR: DW050: - Adobe WinSoft Linguistics Plugin CS6: Install failed
ERROR: DW050: - Adobe Bridge CS6: Install failed
ERROR: DW050: - Adobe After Effects CS6 Support: Install failed
ERROR: DW050: - AdobeCMaps x64 CS6: Install failed
ERROR: DW050: - Microsoft Visual C++ 2005 Redistributable Package (x64): Install failed
ERROR: DW050: - Adobe Illustrator CS6 Core (64 Bit)_AdobeIllustrator16en_USLanguagePack_x64: Install failed
ERROR: DW050: - Adobe Illustrator CS6 Core (64 Bit): Failed due to Language Pack installation failure
ERROR: DW050: - AdobeTypeSupport CS6: Install failed
ERROR: DW050: - AdobeIdeaPluginCS6: Install failed
ERROR: DW050: - Adobe Dreamweaver CS6: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Audition_AdobeAudition5en_USLanguagePack: Install failed
ERROR: DW050: - Adobe InDesign CS6 Common Base Files: Install failed
ERROR: DW050: - Acrobat Professional: Install failed
ERROR: DW050: - AdobeTypeSupport x64 CS6: Install failed
ERROR: DW050: - Adobe InDesign CS6 Application Feature Set Files: Install failed
ERROR: DW050: - Adobe Mini Bridge CS6: Install failed
ERROR: DW050: - AdobeColorNA CS6: Install failed
ERROR: DW050: - Adobe Dreamweaver Widget Browser: Install failed
ERROR: DW050: - Adobe Linguistics CS6 x64: Install failed
ERROR: DW050: - AmericanEnglishSpeechAnalysisModels: Install failed
ERROR: DW050: - AdobeColorCommonSetRGB CS6: Install failed
ERROR: DW050: - Adobe Fireworks CS6: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Illustrator CS6 Support32: Install failed
ERROR: DW050: - Adobe Premiere Pro CS6 Support: Install failed
ERROR: DW050: - Adobe SwitchBoard 2.0: Install failed
ERROR: DW050: - Adobe InDesign CS6 Application Base Files: Failed due to Language Pack installation failure
ERROR: DW050: - Photoshop Camera Raw 7: Install failed
ERROR: DW050: - Adobe Premiere Pro CS6_AdobePremierePro6.0en_USLanguagePack: Install failed
ERROR: DW050: - AIR for Apple iOS support (FP): Install failed
ERROR: DW050: - AdobeHelp: Install failed
ERROR: DW050: - Adobe After Effects CS6_AdobeAfterEffects11en_USLanguagePack: Install failed
ERROR: DW050: - Adobe Encore CS6 Support: Install failed
ERROR: DW050: - Adobe Linguistics CS6: Install failed
ERROR: DW050: - Recommended Common Fonts Installation: Install failed
ERROR: DW050: - DynamiclinkSupport: Install failed
ERROR: DW050: - Adobe InDesign CS6 Application Language Files_AdobeInDesign8AppLang-en_US: Install failed
ERROR: DW050: - Adobe Prelude CS6: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe After Effects CS6 Presets: Install failed
ERROR: DW050: - CS6 Master Collection: Install failed
ERROR: DW050: - AdobeCMaps CS6: Install failed
ERROR: DW050: - Adobe CSXS Extensions CS6: Install failed
ERROR: DW050: - Adobe InDesign CS6 Icon Handler: Install failed
ERROR: DW050: - Adobe ExtendScript Toolkit CS6: Install failed
ERROR: DW050: - Adobe Media Encoder CS6 X64: Install failed
ERROR: DW050: - Adobe InDesign CS6 Application Base Files2: Install failed
ERROR: DW050: - Adobe Illustrator CS6 Support: Install failed

Hey, did you sort it out in the end?
I have been onto support for 2.5 hours yesterday but it didnt work what they told me to do. CS6 seems to install but the last screen says that only flash builder and acrobat installed and all the others had trouble installling.
Im gonna try them again today. My error message is below....
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DW050 ... WARNING: DF012, DW029 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 4 error(s), 3 warning(s)
----------- Payload: {9E0AF030-AC6B-11E0-8837-00215AEA26C9} Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.1 -----------
ERROR: Failed to install Microsoft Visual C++ 2010 Redistributable Package (x86). Please try installing it by double clicking on the executable at "E:\Adobe CS6\payloads\Microsoft VC 2010 Redist (x86)\vcredist_x86.exe", or download and install the latest Microsoft Visual C++ 2010 Redistributable Package (x86) from Microsoft website - www.microsoft.com
----------- Payload: {9D2A060F-AC6B-11E0-8C00-00215AEA26C9} Microsoft Visual C++ 2010 Redistributable Package (x64) 10.0.40219.1 -----------
ERROR: Failed to install Microsoft Visual C++ 2010 Redistributable Package (x64). Please try installing it by double clicking on the executable at "E:\Adobe CS6\payloads\Microsoft VC 2010 Redist (x64)\vcredist_x64.exe", or download and install the latest Microsoft Visual C++ 2010 Redistributable Package (x64) from Microsoft website - www.microsoft.com
----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
WARNING: DW029: Custom Action for payload {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 wants to skip this payload. Skipping this payload.
----------- Payload: {CA7C485C-7A89-11E1-B2C8-CD54B377BC52} Adobe Fireworks CS6 12.0.0.0 -----------
WARNING: DF012: File/Folder does not exist at E:\Adobe CS6\payloads\AdobeFireworks12-mul\OEM(Seq 2141)
----------- Payload: {05E1E278-7A8D-11E1-A0B9-FC0245DB7244} Adobe Fireworks CS6_AdobeFireworks12en_USLanguagePack 12.0.0.0 -----------
WARNING: DF012: File/Folder does not exist at E:\Adobe CS6\payloads\AdobeFireworks12en_USLanguagePack\OEM(Seq 76)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Microsoft Visual C++ 2010 Redistributable Package (x64): Install failed
ERROR: DW050: - Microsoft Visual C++ 2010 Redistributable Package (x86): Install failed

I had my hard drive cleaned and cannot install cs6 master collection from disk. I am getting error message failed to initialize. please download adobe advisor support. I have a pc and am using windows 8

I had my hard drive cleaned and cannot install cs6 master collection from disk. I am getting error message failed to initialize. please download adobe advisor support. I am using a pc and have windows 8. Please help.

start at the top and work your way down applying applicable fixes until your problem is resolved.
if cc (win): https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html
if, your error is:
"Installer failed to initialize. File not found." or "Installer failed to initialize. This could be due to missing files."
first, rename OOBE Folder to OOBE.old.
to find OOBE:
64 bit win OS: Program Files x86\Common Files\Adobe\OOBE
32 bit win OS: Program Files \Common Files\Adobe\OOBE
mac os: HD>library>application support>adobe>caps
mac os: USER>library>application support>adobe>OOB
if that fails or isn't the exact error you see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.
if you're using a dvd to install:
copy the disc contents to a desktop directory and install from that directory.
if you're using a mac:
1. Try to Create a new user account in Mac with Administrator Priviledges.
2. Login to the New user, Navigate to Mac HD> Application> Utilities> Adobe Installer folder, Locate products like Adobe Reader, Adobe Flash, Adobe Air and un-install them
3. Navigate to User Library> Application Support> Adobe and move Adobe to Trash.
4. Navigate to Mac HD> Library> Application Support> Adobe and move Adobe to Trash.
5. Start the installation again.
if everything applicable above fails, check your installation logs:
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-install-using-logs-elements.html

Trial version of CS6 Master Collection keeps asking me to validate a serial number.

I downloaded the trial version of CS6 Master Collection for Windows. I installed it as a trial on a 64 bit windows machine. When I try to run any application, I am asked to validate a serial number even though none has ever been entered. I uninstalled, rebooted, downloaded and ran the latest version of the Adobe Cleaner and rebooted. I reinstalled and I am still being asked to validate a serial number. There have been registered versions of Photoshop CS 5 and CS5,5 on this machine, as well as a trial version of Photoshop CS6. I have tried everything I know. Help please?

Hi,
Can you please verify:
It shows Validating Serial Number screen on every launch.?
Does it hang their or shows an error?
If it shows an error then on next screen does it prompt for entering new serial Number?
Can you please send oobelib.log (in %temp% in windows and /tmp in Mac) so that I can help you in a better manner.
-Priyank

Installing CS6 Master Collection

I had a prerelease version of CS6 Photoshop on my Mac and now I'm trying to install CS6 Master Collection and it wil not let me install Photoshop, it says there is a conflict with a previous or prerelease version and it needs to be removed before installing the new version. I uninstalled it but I still cannot install Photoshop, same error message. Any help would be greatly appreciated. Thanks

after uninstalling use the cleaner: http://www.adobe.com/support/contact/cscleanertool.html
then install your master collection.

Mac to Pc, CS6 Master collection

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