Macbook Pro appears to be warped

Hi there, The support webpage is very hard to navagate, firstly.
Secondly the authorised support people in New Zealand, Rennassiance LTD's email doesnt work for me, mailer deamon just sends all my mail back to me.
I bought a new Macbook Pro 17" from Apple NZ (Which is actually just Apple AUS but they send it over to NZ....) I've only had it for just over a week, heres the problem:
One corner of the Macbook Pro sits a few mm above the desk, and the desk is level, I checked it, infact it does it on every desk. the lid doesnt close properly or sit flush with the rest of the laptop on one corner too, again a a space of like 3.5mm and it moves around.
It is super annoying and I dont know who to contact, I will be phoning the toll free support next week when they are open but any advice will be appreciated, thanks

Welcome to Apple Discussions!
Warping is normal to some extent with Aluminum. The lid should NOT be flush, but rather floating over evenly on all three sides when closed. If it is an uneven float, that can be a problem.
Call this number if you are in New Zealand, and express your complaint to them about the e-mail address at minimum. This being a user to user forum your complaint will carry more weight there:
00800-7666-7666
Be sure when you travel with it to shut down the machine until you come to a place you can be on stable ground. Be sure also to pack it in a foam protected case so that it doesn't get hurt by being bumped around.

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Model Identifier:          MacBookPro8,2
Processor Name:          Intel Core i7
Processor Speed:          2.2 GHz
Number of Processors:          1
Total Number of Cores:          4
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Hello everyone,
I would like to post my experiences using two identical macbook pros 2012 (non-retina, with nVidia GT650M 512MB) who presented the same graphics cards glitches and problems, and hopefully to obtain some information.
Exhibit 1: My own macbook pro
Bought from France, in November 2012. Used mainly for professional non-graphics programming, it's clean, no bloated software, and only necessary professional tools are installed. 16Gbytes of memory, by Crucial.
At some point during July, when the machine was relatively cold and I was watching a youtube video, this happened (see attached pics). The mouse was moving, and the computer was fully operational, but with this "glitchy graphics overlay". I logged out, and logged back in. Problem disappeared and appeared again at random times, 4 times during an hour. All those times, a log-out and log-in would fix the problem. After that, I could not reproduce it. Apple changed the motherboard, claiming that it could be a faulty nVidia card.
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EDIT: videos of the problem:
http://www.youtube.com/watch?v=jGBijGMO9NE
http://www.youtube.com/watch?v=jnEXtVWgKKM
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http://support.apple.com/kb/ht1573
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Message was edited by: Garner Lewis

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Macbook Pro appears to be warped

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