Macbook Pro Battery Serial Number

Recently I have given my Macbook pro to local apple service center as it suddenly turned off & never got started, I was informed by service center that it has some problem in its logic board so I need to replace it. but my Macbook is out of warranty period.. so they have quoted me Rs:39,000 for replacing the logic board.. that is simply out of question why would i spend 39,000 on the logic board, if I can buy Ipad even with the lesser price and it seems much more easy to use for me. so I've got my macbook back without rectifying it.
However last night I observed that its battery has come out from one side and was not flush with the rest of the casing. So i popped it open using the latch and tried to see if i could close it properly.
It seems like the battery has sort of expanded on one side, to the point where it's pushing up against the access panel and not letting it close completely.
I never gave my machine to service center like that, battery was exact fine, I am quite sure that battery is not of my macbook, it has been replaced with crashed battery while it was in the service center (as my macbook was in the service center for more then one month).
So i am looking for the way to find out if this battery is for my macbook or not. the problem is I don't even have its box or receipt which could include its configuration details and since my macbook has logic board problem so I am not even able to switch it on to check..
If some one can please tell me that serial number which is given on the Macbook Battery is the same as actual Macbook serial number which i can see in Battery bay; I can see both serial no's differs.
i am not sure if batteries have its different serial numbers from the machine serial numbers? if some can tell me this so that I can go back to service center with the concern or if battery serial no is suppose to be different then please suggest me how can i go about notifying same to service center, I mean if they would deny and won't accept; either battery has been changed or damage to the battery has been caused by them; then i would have no proof to prove this.
Please suggest??

Your battery's serial number was never the same as your MBP's serial number, and there is no way for you to tell whether another battery was substituted for yours in the shop unless you have a record of the original battery's number. Your MBP's original purchase receipt and packaging would not have included the serial numbers of components and subassemblies like the battery — only the whole computer's serial number.
Batteries sometimes swell abruptly as they approach the ends of their useful lives, and it's entirely possible that your battery did so while it was in the shop for a month. Now you will need a new battery as well as a new logic board if you want to continue using the computer. But because you aren't willing to pay the cost of a logic board replacement, the battery doesn't matter.
If an iPad would meet your needs, buy it.

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Tina Hadley did you migrate/transfer your applications over to your new Macintosh? If so this could cause problems with your serial number being recognized. Please run the available uninstallers located in Applications/Utilities/Adobe Installers folder. Once this is done you will also want to run the CC Cleaner Tool. Details on the use of the CC Cleaner Tool can be found at Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html.

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Use this link. https://selfsolve.apple.com/agreementWarrantyDynamic.do

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<edited by host>

Also in the future please do not post your serial number in the forum. See this tip on identifying Macs in the future: https://discussions.apple.com/docs/DOC-6413

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My Macbook Pro's serial number is wrong

I have a Macbook Pro 17" late 2011 but my serial number is for a Macbook Pro 15" early 2011. How do I fix this? I want to buy apple care before my year is up but I don't want it for the wrong model.

LOrme wrote:
How do I fix this?
call Apple and bring this to their attention. No one here can help you.

HT2471 How do I find my stolen Macbook Pro's serial number?

My Macbook pro has been stolen and then found by the police. I cannot have it back until I can prove that it is mine. I do not know my serial number and cannot find any of the sales reciepts or paper work.
How can I recover this information?
Any help appreciated,
Deperate.

holland2215 wrote:
I bought it in 2006, super old, i don't think I had an apple I'd back then?
If you registered your comp, Apple should still have a record.
Call Apple Customer Relations - 1-800-767-2275. Ask politely & firmly that you want to be transferred to Customer Relations. Tell them exactly what you stated in your post.
GOOD LUCK!

2008 early macbook pro battery normal and charging but stays at 0% Won't charge.Model Information:   Serial Number:     ˇ   Manufacturer:     SMP   Device Name:     ASMB012   Pack Lot Code:     4   PCB Lot Code:     0   Firmware Version:     0dc0   Hardwa

2008 early macbook pro battery normal and charging but stays at 0% Won't charge.
I have reset the SMC and PRAM
The charge light is orange on the magsafe charge cord.
Do I need new battery or is it a hardware issue?
Model Information:
Serial Number:          ˇ
Manufacturer:          SMP
Device Name:          ASMB012
Pack Lot Code:          4
PCB Lot Code:          0
Firmware Version:          0dc0
Hardware Revision:          0
Cell Revision:          0
Charge Information:
Charge Remaining (mAh):          0
Fully Charged:          No
Charging:          Yes
Full Charge Capacity (mAh):          4008
Health Information:
Cycle Count:          125
Condition:          Normal
Battery Installed:          Yes
Amperage (mA):          0
Voltage (mV):          8459
Message was edited by: mcj2112

Reset the SMC > http://support.apple.com/kb/HT3964
It's clear that the battery has got enough capacity to work correctly, so something happens with the MagSafe port or its charger. If you have another charger, try it, and if not, take the MacBook and the charger to an Apple Store or reseller. It's better to do this as we don't know if the problem is in the charger or in the MacBook Pro

Battery serial number records

Hi
I suspect that when my computer battery has been swopped with a faulty one whilst in a shop that was going to sell it for me. When I took it there it worked perfectly. When I got the computer back now the battery won't charge.
I'd like to try and trace what the battery serial number for my computer is. The original one that came with my computer. Does anyone know of a way to trace this?
The About this Mac function brings up a different battery serial number to the one that is on the sticker of the battery. Is this possible?
Any help would be very much appreciated.

ntel-based Macs: Resetting the System Management Controller (SMC)
Last Modified: December 09, 2009
Article: HT3964
Summary
The System Management Controller (SMC) is responsible for many low-level functions on Intel-based Macs. These functions include:
Responding to presses of the power button
Responding to display lid opening and closing on portable Macs
Battery management
Thermal management
The SMS (Sudden Motion Sensor)
Ambient light sensing
Keyboard backlighting
Status Indicator Light (SIL) management
Battery status indicator lights
Selecting an external (instead of internal) video source for some iMac displays
It is possible that the SMC could encounter a problem that may cause unusual system behavior typically related to the symptoms described below. In some cases, resetting the SMC may be the only correct method to resolve the issue, however, an SMC reset should only be attempted after all other standard troubleshooting has been performed.
Products Affected
Portable Computers, Desktop Computers
Before Resetting the SMC
Try each of the following steps in this order before you reset the SMC. Test the issue after completing each troubleshooting step to determine if the issue still occurs.
Press Command + Option + Escape to force quit any application that is not responding.
Put your Mac to sleep by choosing the Apple () menu from the upper-left menu bar and then choosing Sleep. Wake the computer after it has gone to sleep.
Restart your Mac by by choosing the Apple () menu from the upper-left menu bar and then choosing Restart.
Shut down your Mac by by choosing the Apple () menu from the upper-left menu bar and then choosing Shut Down.
If your Mac appears to be running normally but isn't responding, force the computer to shut down by pressing and holding the power button for 10 seconds. Note: You will lose any unsaved work in any open applications.
For Mac portables experiencing issues related to the MagSafe power adapter and/or battery, try:
Unplug the MagSafe power adapter from the Mac and the wall power socket for several seconds.
Shutdown the Mac. Physically remove and re-insert the battery (if it's removable) and startup the Mac.
If the issue is still not resolved after following the troubleshooting items above, an SMC reset may be necessary.
After performing normal troubleshooting, these symptoms may indicate that an SMC reset may be necessary:
Fans
The computer's fans speed up quickly and remain at high speed.
The computer's fans run at high speed although the computer is not experiencing heavy usage and is properly ventilated.
Lights
The keyboard backlight appears to behave incorrectly (on Mac computers that have this feature).
The Status Indicator Light (SIL) appears to behave incorrectly (on Mac computers that have an SIL).
Battery indicator lights, if present, appear to behave incorrectly (on portables that use non-removable batteries).
The display backlight doesn't respond correctly to ambient light changes on Mac computers that have this feature.
Power
The computer doesn't respond to the power button when pressed.
A portable Mac doesn't appear to respond properly when you close or open the lid.
The computer sleeps or shuts down unexpectedly.
The battery does not appear to be charging properly.
The MagSafe power adaptor LED doesn't appear to indicate the correct activity.
System Performance
The computer is running unusually slowly although it is not experiencing abnormally high CPU utilization.
Video
A computer that supports target display mode does not switch into or out of target display mode as expected.
A computer that supports target display mode switches into or out of target display mode at unexpected times.
Resetting the System Management Controller (SMC)
Resetting the SMC on Mac portables with a battery you can remove
Note: Learn about removing the battery on MacBook and MacBook Pro.
Shut down the computer.
Disconnect the MagSafe power adapter from the computer, if it's connected.
Remove the battery.
Press and hold the power button for 5 seconds.
Release the power button.
Reconnect the battery and MagSafe power adapter.
Press the power button to turn on the computer.
Resetting the SMC on portables with a battery you should not remove on your own
Note: Portable computers that have a battery you should not remove on your own include MacBook Pro (Early 2009) and later, all models of MacBook Air, and MacBook (Late 2009).
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
Resetting the SMC for Mac Pro, Intel-based iMac, Intel-based Mac mini, or Intel-based Xserve
Shut down the computer.
Unplug the computer's power cord.
Press and hold the power button for 5 seconds.
Release the power button.
Attach the computers power cable.
Press the power button to turn on the computer.
Message was edited by: Steve Lessard Jr
Actual Reset Procedures didn't originally copy

Macbook Pro battery issues - from fully charged to 8% in under 60 mins?

Hi, I wonder if someone could point me in the right direction. Last night after fully charging my macbook pro battery in under 60 minutes it had less than 8% less. I bought this on the 1st Dec 2007 and haven't changed the battery.
I really don't know what any of the below means, but here goes:
Please help as I am no tecky.
Thank you
Catherine.
Battery Information:
Model Information:
Serial Number: Sony-ASMB012-372d-276e
Manufacturer: Sony
Device name: ASMB012
Pack Lot Code: 0003
PCB Lot Code: 0000
Firmware Version: 102a
Hardware Revision: 0500
Cell Revision: 0303
Charge Information:
Charge remaining (mAh): 2509
Fully charged: Yes
Charging: No
Full charge capacity (mAh): 2512
Health Information:
Cycle count: 154
Condition: Check Battery
Battery Installed: Yes
Amperage (mA): -447
Voltage (mV): 12389
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 5
Automatic Restart On Power Loss: No
Wake On AC Change: No
Wake On Clamshell Open: Yes
Wake On LAN: Yes
Display Sleep Uses Dim: Yes
Battery Power:
System Sleep Timer (Minutes): 5
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 1
Wake On AC Change: No
Wake On Clamshell Open: Yes
Display Sleep Uses Dim: Yes
Reduce Brightness: Yes

As you are aware, batteries (no matter what manufacturer) are consumable devices and is only covered for one year (barring any type of abuse). With your purchase date being in 2007, this would not be covered under your AppleCare extended service plan.
Suggest you make an appointment for your local Apple Genius Bar and they can perform a Battery & Adapter test. You can always start the process by contacting AppleCare (1.800.APL.CARE) and log down your case number after you have completed your discussions with them, so when you get to the Genius Bar, it will save you time. At that point they will be able to determine if the battery is defective and commence the replacement process. Include your case number in the notes section of your Genius Bar appointment form. This tests will check your MagSafe adapter and battery at the same time and takes about a couple of minutes if that. Hope this helps guide you through the process.
Cheers,
Pete

MacBook and MacBook Pro Battery Update

http://www.apple.com/support/macbook_macbookpro/batteryupdate/
Apple has recently discovered that some batteries used in its MacBook and MacBook Pro notebooks may have battery performance issues. Apple is offering a software update that is designed to improve battery performance.
The battery update is available immediately via Software Update or downloadable here.
Note: The factors causing the performance issues do not present a safety risk. You may continue to use your current battery.
This battery update should be run on all MacBook and MacBook Pro computers and extra batteries that were purchased between February 2006 and April 2007.
If, after you have installed the battery update, your battery has any of the symptoms listed below, please make a reservation to bring your computer with its battery to your local Apple Retail Store, or contact an Apple Authorized Service Provider (AASP), or call your local Apple Support Contact Center. If Apple or an AASP determines that your battery is eligible for replacement, you will receive a new battery, free of charge, even if your MacBook or MacBook Pro is out of warranty.
For MacBook and MacBook Pro systems with Intel Core Duo processors, this program extends repair coverage on the battery for up to two years from the date of purchase of the computer.
Identifying an affected battery
Affected batteries will have one or more of the following symptoms:
Battery is not recognized causing an “X” to appear in the battery icon in the Finder menu bar.
Battery will not charge when computer is plugged into AC power.
Battery exhibits low charge capacity/runtime when using a fully charged battery with a battery cycle count (as shown in System Profiler) of less than 300.
Battery pack is visibly deformed.
Note: If your MacBook or MacBook Pro battery does not have any of the symptoms noted above, your battery does not need to be replaced.
Next Steps
To participate in this worldwide program, your MacBook or MacBook Pro battery must show the symptoms noted above. If it does, please make a reservation to bring your computer and battery to your local Apple Retail Store, or contact an Apple Authorized Service Provider (AASP), or call your local Apple Support Contact Center. The U.S. support number is 1-800-275-2273. If you are located outside the U.S., please see Apple's international contact list for your local Apple Technical Support phone number. An Apple technical support representative or an Apple Authorized Service Provider (AASP) will determine if the battery is eligible for replacement, free of charge. Customers are responsible for transportation costs to eligible AASPs and retail stores.
If a replacement battery is sent to you via airmail, it is important that you return the older battery to Apple so that it can be properly recycled.
This program extends repair coverage on the battery for up to two years from the date of purchase of the computer for Intel Core Duo-based MacBook and MacBook Pro computers. Apple will continue to evaluate the battery update program and will provide further extensions as needed. Apple also reserves the right to modify the program if other solutions that address the battery performance issues become available.

For MacBook and MacBook Pro systems with Intel Core Duo processors, this program extends repair coverage on the battery for up to two years from the date of purchase of the computer.
Pretty nice change for those C2D's

My macbook pro battery will not hold charge

My macbook pro battery will not charge. The laptop will only turn on after it has been plugged in to charge, and when unplugged it automatically dies. When plugged in the battery indicator is green and the top right corner of the screen says "Not charging". I left town for a week with the laptop off and I came back in town and it won't charge. What can I do to fix this?

If you are under warranty call Apple and get a case number.

Returning exchanged MacBook Pro battery - do I just send it by post office?

Thank you Apple for sending me a new MacBook Pro battery so quickly. I have now packaged the old battery and followed the instructions in the box to replace the front label with the Apple ship-to thing. It's been lying around since the 11th August and I ought to return my old battery.
Now here comes the dilemma - nowhere does it say where I need to bring the box to.
Do I:
a) Simply bring it to a post office which accepts packages?
b) Have to call a company up (UPS??) to arrange collection?
c) Have to call up Apple to arrange return?
d) Something else altogether?
I am in Coventry, England, United Kingdom - and the return address is Apple Computer Int, c/o BAX Global Logistics B.V. Trekpot 1, 4825 BM BREDA in the Netherlands, and the box has a UPS Express Saver tracking number.

You simply have to contact UPS for a collection. They'll come and pick it up for free - or at Apple's cost, at least..
I think you don't have an account number for UPS - on their UK page, they say:
"For non account holders, please call 08457 877 877 to schedule a collection."
Remember that - according to the instructions in the shipping box - you have to return your battery within 10 business days... Otherwise you might have to pay for it.

MacBook Pro battery had accumulated more than a 1000 charges, and stopped functioning unexpectedly. Went and got the battery replaced. Just saw that SMC Firmware 1.6 update deals with this. Possible to get my money back?

MacBook Pro battery had accumulated more than a 1000 charges, and stopped functioning unexpectedly. Went and got the battery replaced. Just saw that SMC Firmware 1.6 update deals with this. Possible to get my money back?

The firmware update corrects an error that may occur, however the techs would have checked the condition of the battery prior to installing a new one. If the battery was questionable, the firmware update was really not too important.
You can check the battery condition by going to the apple, left side of the menu bar, About This Mac, More Info, System Report, Hardware, Power and see what it says about Cycle Count, Condition, Capacity: Condition anything but Normal needs to be checked and may need to be replaced.
The cycle count of 1,000 charge cycles is the typical life of a Lithium-Ion battery, the point at which the capacity drops to 80% of the as built capacity.

Dota 2 and Macbook pro battery

My early 2011 15 inch macbook pro battery drains while connected with 85w charger when i am playing dota 2. Dota 2 runs faily well with very little lag in almost high setting. Shouldn't 85w charger provide adequte power for gaming. Dota 2 is not even a very demanding game. I have only played few small 2d games in my pro and this may be the first time i am playing a 3d game. And also sometimes it doesnt drain even when i play 2-3 matches but most of the other times it drains in single match. I have yet to see it drain down 90% but still. What options do i have to fix this? I am graphic designer so i sometimes do video editing in my macbook pro and i m quite sure some of those renderings are more system hungry than dota 2 and no drain while doing that. Thanks in advance.

What do you mean it didn't work? Are you having a battery issue that the update did not fix? Need some more info. If you look at the webpage that I linked to, it advises to have affected batteries replaced.
Identifying an affected battery
Affected batteries will have one or more of the following symptoms:
Battery is not recognized causing an “X” to appear in the battery icon in the Finder menu bar.
Battery will not charge when computer is plugged into AC power.
Battery exhibits low charge capacity/runtime when using a fully charged battery with a battery cycle count (as shown in System Profiler) of less than 300.
Battery pack is visibly deformed.
Note: If your MacBook or MacBook Pro battery does not have any of the symptoms noted above, your battery does not need to be replaced.
If you're replacing batteries every 3 months I would take a look at how you are maintaining your battery. Are you calibrating it when it arrives and then every 6 to 8 weeks afterword? Are you running graphically intensive programs? Do you have a lot of background process in your activity monitor that are taxing the system? Most folks I have seen post here find their battery issues resolved after a replacement, not recurring every 3 months.

Macbook Pro Battery Serial Number

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