MacBook Pro freezes every 15 minutes after Mavericks upgrade
After upgrading to OS X 10.9.3 my computer freezes every 15 or so minutes in the middle of working. The keyboard and touch pad stop working and the mouse curser disappears. I'm using Ableton audio software and the audio will continue playing and looping normally but I loose any control to stop the audio or the program and I can not switch windows or even control volume. The only way to stop it is to hold down the power button and reboot. When restarting I tried pressing the command option +P +R through 3 whole sequences and still once I begin working again it freezes again. This has never happened in the 5 or so years of owning this computer and everything worked great while using lion. Only after installing the new upgrade of OSX did it start to do this. Any help would be appreciated. I live far away from any Mac store or Genius Bar.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter "BOOT_TIME" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Note the timestamps of the BOOT_TIME log messages, which refer to the times when the system was started. Now clear the search box and scroll back in the log to the last boot time when you had the problem. Select the messages logged before the boot, during the time something abnormal was happening. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
For example, if the system was unresponsive or was failing to shut down for three minutes before you forced a restart, post the messages timestamped within three minutes before the boot time, not after. Please include the BOOT_TIME message at the end of the log extract—not at the beginning.
If there are long runs of repeated messages, please post only one example of each. Don’t post many repetitions of the same message.
☞ When posting a log extract, be selective. A few dozen lines are almost always more than enough.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Step 2
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar.
There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A crash report has a name that begins with the name of the crashed process and ends in ".crash". A panic report has a name that begins with "Kernel" and ends in ".panic". Select the most recent of each. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
☞ If you don't see any reports listed, but you know there was a crash or panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
☞ Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.
Similar Messages
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Macbook Pro is running slow after mavericks upgrade
Hello everyone,
I recently downloaded the last update of Mavericks on my Macbook pro (13 inch, mid 2012).
Since the upgrade, my mac has been incredibly slow... I have tried different things including: completely re downloading and installing mavericks, running the apple hardware test (both short and long tests), I have tried to fix it through resetting the macbook to factory settings. None of my attempts were successful.
The Hardware:
Mid 2012 Macbook Pro.
Running OS X 10.9.4 Mavericks
2,5 GHz intel Core I5
4GB 1600 MHz DDR3
The Problem:
I updated Mavericks to its last version (10.9.4) and all of a sudden my macbook became super slow. It had no problem before, even under Mavericks, so my guess was it is a problem linked to this last version...
What I've Done Thus Far:
- Apple Hardware Tests (both long and short): All passed
- Reinstalled Mavericks
- Restoring to factory settings
Any suggestions on what do to?
Thank you!
Nathan.
ps: I ran EtreCheck, here are the stats.
EtreCheck version: 1.9.15 (52)
Report generated 21 Aug 2014 17:45:35 GMT+2
Hardware Information: ?
MacBook Pro (13-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information: ?
Intel HD Graphics 4000 - VRAM: (null)
Color LCD 1280 x 800
System Software: ?
OS X 10.9.4 (13E28) - Uptime: 0 days 0:45:35
Disk Information: ?
APPLE HDD TOSHIBA MK5065GSXF disk0 : (500,11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209,7 MB
Macintosh HD (disk0s2) / [Startup]: 499,25 GB (486,95 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
OPTIARC DVD RW AD-5970H
USB Information: ?
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ?
Apple Inc. thunderbolt_bus
Gatekeeper: ?
Mac App Store and identified developers
User Login Items: ?
None
Internet Plug-ins: ?
Default Browser: Version: 537 - SDK 10.9
QuickTime Plugin: Version: 7.7.3
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes: ?
None
Time Machine: ?
Time Machine not configured!
Top Processes by CPU: ?
3% WindowServer
1% mds
0% systemstatsd
0% mds_stores
0% fontd
Top Processes by Memory: ?
287 MB com.apple.WebKit.WebContent
111 MB com.apple.IconServicesAgent
106 MB Safari
90 MB mds_stores
57 MB sandboxd
Virtual Memory Information: ?
432 MB Free RAM
1.69 GB Active RAM
1.26 GB Inactive RAM
648 MB Wired RAM
1.49 GB Page-ins
12 KB Page-outsLaunch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
Macbook Pro is Not Booting After RAM Upgrade
Hi,
I just upgraded the RAM in my MacBook Pro running Mountain Lion from 4gb to 8gb (Using the memory that the guy at Fry's recommended). It has been stuck on the Apple logo for about 20 minutes after the upgrade, even after I made sure that the RAM was seated properly. Is it normal for it to take this long to boot after a RAM upgrade?I installed 8gb (2 X4gb) and it has a maximum of 8gb. I have determined that it was just bad RAM, so I will return it as soon as I can.
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After updating to Yosemite, MacBook Pro freezes every 5 seconds and is unusable.
Macbook pro was working perfectly fine for first day after update, but after a day it freezes and shows the rainbow wheel every 5 seconds so that I can't even use it. I've noticed when it logs in and I have two options of my accnt and guest, then when I put in my password it takes a while to load with a status bar. Then it will freeze after log in.
I have dropped my Macbook once about 5 months ago
Apparently, you suffered internal damage which is now showing up.
What do I do?
Take your MBP to your local AS or an AASP.
If I take it to the Apple store, it will fix things obviously, but will I be charged or what..?
YUP! No warranty & no AC. -
Mac Pro freezes few minutes after starting download of additional content
Hello everyone!
So... I've downloaded Logic Pro X from the App Store today. Install and download of basic content went smoothly, but problem occured when I started download of additional content. Few minutes after download had been started, whole computer would just freeze, and I would have to shut it down by holding the power button. I tried downloading just small packs of content but it didn't help every time, in 80% cases it would freeze again.
Logic was never installed on this machine earlier, at least not after clean Mavericks install few weeks ago.
What could be the cause to this problem, and can any of you help me?
Thanks in advance.
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MacBook Pro freezes every few seconds
Hi All,
My two year old MacBook Pro started freezing randomly one day. It happens with any application that I have open (Safari, Word, Finder), I get the beach ball every few seconds for any operation I try doing. When the cursor comes back I have seen spikes of CPU usage and the relevant program also shows as 'Not Responding'.
I have tried everything, PRAM/SMC resetting, hardware test, disk repair etc. The latest being a clean install of Mavercks. It was fine for a few hours until it started freezing again like before. I made sure not to install much and didn't even copy my backup over yet. Here is my EtreCheck output, can someone please HELP!!
EtreCheck version: 1.9.12 (48)
Report generated 30 June 2014 22:30:19 GMT+5
Hardware Information:
MacBook Pro (13-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,2
1 2.9 GHz Intel Core i7 CPU: 2 cores
8 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: (null)
Color LCD 1280 x 800
System Software:
OS X 10.9.3 (13D65) - Uptime: 0 days 8:1:9
Disk Information:
TOSHIBA MK7559GSXF disk0 : (750.16 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 749.3 GB (519.34 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Gatekeeper:
Mac App Store and identified developers
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
Launch Agents:
[loaded] com.google.keystone.agent.plist Support
User Launch Agents:
[failed] com.adobe.ARM.[...].plist Support
[failed] com.nero.HSMMonitor.plist Support
User Login Items:
iTunesHelper
Dropbox-PG
Dropbox
Tunnelblick
Internet Plug-ins:
FlashPlayer-10.6: Version: 14.0.0.125 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 14.0.0.125 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
o1dbrowserplugin: Version: 5.4.2.18903 Support
SharePointBrowserPlugin: Version: 14.1.0 Support
googletalkbrowserplugin: Version: 5.4.2.18903 Support
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
WebEx64: Version: 1.0 - SDK 10.5 Support
3rd Party Preference Panes:
Flash Player Support
Time Machine:
Time Machine not configured!
Top Processes by CPU:
15% WindowServer
7% mdworker
2% Activity Monitor
2% Dock
1% SystemUIServer
Top Processes by Memory:
211 MB com.apple.WebKit.WebContent
188 MB Safari
123 MB com.apple.IconServicesAgent
90 MB Dropbox
74 MB mds_stores
Virtual Memory Information:
4.05 GB Free RAM
2.70 GB Active RAM
410 MB Inactive RAM
870 MB Wired RAM
552 MB Page-ins
0 B Page-outsThanks for your reply. Here's a portion of the console output during a particularly problematic time:
01/07/2014 12:33:37.914 com.apple.WebKit.WebContent[656]: NSURLConnection/CFURLConnection HTTP load failed (kCFStreamErrorDomainSSL, -9812)
01/07/2014 12:33:38.743 Dock[183]: find_shared_window: Invalid depth WindowID 0x687
01/07/2014 12:33:39.351 com.apple.WebKit.Networking[422]: NSURLConnection/CFURLConnection HTTP load failed (kCFStreamErrorDomainSSL, -9812)
01/07/2014 12:34:09.781 fontd[194]: ATSFindFolder timeout. (domain:-32763, dirType:'font', createFolder:false, ATSServer pid:194)
01/07/2014 12:34:11.764 Dock[183]: find_shared_window: Invalid depth WindowID 0x6ad
01/07/2014 12:35:04.047 com.apple.WebKit.Networking[422]: CFNetwork SSLHandshake failed (-9806)
01/07/2014 12:37:36.000 kernel[0]: MacAuthEvent en1 Auth result for: 64:66:b3:93:a6:e8 MAC AUTH succeeded
01/07/2014 12:37:36.000 kernel[0]: wlEvent: en1 en1 Link UP virtIf = 0
01/07/2014 12:37:36.000 kernel[0]: wl0: Roamed or switched channel, reason #8, bssid 64:66:b3:93:a6:e8
01/07/2014 12:37:36.000 kernel[0]: en1: BSSID changed to 64:66:b3:93:a6:e8
01/07/2014 12:37:36.000 kernel[0]: AirPort: RSN handshake complete on en1
01/07/2014 12:39:34.215 Dock[183]: find_shared_window: Invalid depth WindowID 0x80f
01/07/2014 12:39:44.059 Dock[183]: find_shared_window: Invalid depth WindowID 0x834
01/07/2014 12:40:00.570 Dock[183]: find_shared_window: Invalid depth WindowID 0x858
01/07/2014 12:41:14.463 WindowServer[90]: disable_update_timeout: UI updates were forcibly disabled by application "Microsoft Word" for over 1.00 seconds. Server has re-enabled them.
01/07/2014 12:41:14.669 WindowServer[90]: common_reenable_update: UI updates were finally reenabled by application "Microsoft Word" after 1.21 seconds (server forcibly re-enabled them after 1.00 seconds)
01/07/2014 12:45:25.000 kernel[0]: MacAuthEvent en1 Auth result for: 64:66:b3:93:a6:e8 MAC AUTH succeeded
01/07/2014 12:45:25.000 kernel[0]: wlEvent: en1 en1 Link UP virtIf = 0
01/07/2014 12:45:25.000 kernel[0]: AirPort: RSN handshake complete on en1
01/07/2014 12:45:25.000 kernel[0]: wl0: Roamed or switched channel, reason #8, bssid 64:66:b3:93:a6:e8
01/07/2014 12:45:25.000 kernel[0]: en1: BSSID changed to 64:66:b3:93:a6:e8
01/07/2014 12:46:01.496 Dock[183]: find_shared_window: Invalid depth WindowID 0x905
01/07/2014 12:46:57.825 com.apple.SecurityServer[15]: Killing auth hosts
01/07/2014 12:46:57.825 com.apple.SecurityServer[15]: Session 100012 destroyed
01/07/2014 12:50:06.454 com.apple.WebKit.WebContent[685]: NSURLConnection/CFURLConnection HTTP load failed (kCFStreamErrorDomainSSL, -9812)
01/07/2014 12:50:08.330 com.apple.launchd[1]: (com.apple.qtkitserver[689]) Could not terminate job: 3: No such process
01/07/2014 12:50:08.330 com.apple.launchd[1]: (com.apple.qtkitserver[689]) Using fallback option to terminate job...
01/07/2014 12:52:41.749 WindowServer[90]: _CGXHWCaptureWindowList: No capable active display found.
01/07/2014 12:53:02.180 Dock[183]: find_shared_window: Invalid depth WindowID 0x9e1
01/07/2014 12:53:55.256 Dock[183]: find_shared_window: Invalid depth WindowID 0xa58
01/07/2014 12:53:58.964 Dock[183]: find_shared_window: Invalid depth WindowID 0xa6a
01/07/2014 12:54:44.057 Dock[183]: find_shared_window: Invalid depth WindowID 0xae9
01/07/2014 12:56:03.269 Dock[183]: find_shared_window: Invalid depth WindowID 0xb92
01/07/2014 12:56:26.912 Dock[183]: find_shared_window: Invalid depth WindowID 0xbc9
01/07/2014 12:57:24.560 Dock[183]: find_shared_window: Invalid depth WindowID 0xc17
01/07/2014 12:58:52.024 Safari[419]: Couldn't contact spell checker for Multilingual
01/07/2014 12:59:00.610 AppleSpell[353]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid
01/07/2014 12:59:00.610 AppleSpell[353]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid
01/07/2014 12:59:00.611 AppleSpell[353]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid
01/07/2014 12:59:00.612 AppleSpell[353]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid
01/07/2014 12:59:00.614 AppleSpell[353]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid
01/07/2014 12:59:22.496 Dock[183]: find_shared_window: Invalid depth WindowID 0xd1e
01/07/2014 12:59:37.440 AppleSpell[353]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid
01/07/2014 12:59:37.440 AppleSpell[353]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid
01/07/2014 12:59:37.441 AppleSpell[353]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid
01/07/2014 12:59:37.441 AppleSpell[353]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid
01/07/2014 12:59:37.441 AppleSpell[353]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid
01/07/2014 13:00:16.000 kernel[0]: MacAuthEvent en1 Auth result for: 64:66:b3:93:a6:e8 MAC AUTH succeeded
01/07/2014 13:00:16.000 kernel[0]: wlEvent: en1 en1 Link UP virtIf = 0
01/07/2014 13:00:16.000 kernel[0]: AirPort: RSN handshake complete on en1
01/07/2014 13:00:16.000 kernel[0]: wl0: Roamed or switched channel, reason #8, bssid 64:66:b3:93:a6:e8
01/07/2014 13:00:16.000 kernel[0]: en1: BSSID changed to 64:66:b3:93:a6:e8
01/07/2014 13:00:24.747 Dock[183]: find_shared_window: Invalid depth WindowID 0xd91
01/07/2014 13:00:28.448 Safari[419]: Error launching spell checker for U.S. English: Error Domain=NSCocoaErrorDomain Code=256 "The application “AppleSpell.service” could not be launched because a miscellaneous error occurred (OSStatus -1712)." UserInfo=0x60800027bdc0 {NSURL=file:///System/Library/Services/AppleSpell.service, NSLocalizedDescription=The application “AppleSpell.service” could not be launched because a miscellaneous error occurred (OSStatus -1712)., NSUnderlyingError=0x608000242e80 "The operation couldn’t be completed. (OSStatus error -1712.)"}
01/07/2014 13:00:28.448 Safari[419]: Suppressing further spell checker launch failure warnings -
Macbook Pro freezing every one hour
Hello guys,
I did post this a couple of days ago, but since I got not a single answer, I'm kindly posting again too see if I get more luck this time, so, I hope any of you can help me with my problem, and thanks in advance:
I have a macbook pro, OS X 10.7.5, 2,3 GHz, two years old. Around a week ago, it started to systematically hang up. It happens as follows: It goes irresponsive, independentely from which applications I'm using at the moment. It does it gradually, so at the beginning I can still move the pointer, but as soon as I try to go to force quite, the spinning wheels appears, and soon it's all frozen, so I don't have any other option than restarting with the physical button.
Funnily, this happens every one hour. I went through other posts in the support community, and firstly, I was directed to check Terminal, finding out, right before the reboots, several messages which said that a thinning of the SSD unit was necessary, since there was less than 20% of the space free. I have cleaned up the unit, having now 34,7 GB out of 127,18 GB free (27%). I thought I had solve the problem, but no, it keeps on freezing the same. The messages do not appear anymore tho.
I checked the unit with Disk Utility, and a repair was recommended. I did a repair, by restarting and holding Ctrl+D, after which Disk Utility says the unit is alright. But it still freezes.
I reinstalled OS X 10.7.5, but that didn't help either.
The Console now shows these messages before the freezing happens:
24/09/13 18:06:08,527 com.apple.Dock.agent: 2013-09-24 18:06:08.526 DashboardClient[484:403] error [1001] setting colorSpace to Color LCD colorspace
24/09/13 18:06:18,000 kernel: hfs: cat_lookup_siblinglinks: getkey for 114690004 failed 2
24/09/13 18:06:52,559 installd: PackageKit: ----- Begin install -----
24/09/13 18:06:58,217 xpchelper: could not open dyld map file: (null)
24/09/13 18:07:01,957 sudo: root : TTY=unknown ; PWD=/private/tmp/PKInstallSandbox.94nENK/Scripts/com.apple.pkg.JavaSecurity.n0m xH5 ; USER=apple ; COMMAND=/bin/launchctl unload /System/Library/LaunchDaemons/com.apple.mrt.plist
24/09/13 18:07:02,262 installd: Installed "Java for OS X 2013-004" (1.0)
24/09/13 18:07:02,271 installd: PackageKit: ----- End install -----
24/09/13 18:07:02,000 kernel: CODE SIGNING: cs_invalid_page(0x103ddf000): p=531[MRT] clearing CS_VALID
24/09/13 18:09:22,376 Download Java Components: Java Install finished
24/09/13 18:09:22,376 Download Java Components: Relaunching after install: file://localhost/Library/Application%20Support/Adobe/CS5ServiceManager/CS5Servi ceManager.app/
24/09/13 18:10:55,000 bootlog: BOOT_TIME 1380039055 0
Thanks for the help!Hi,
as un update, I am posting the last ten messages on Console for the last time I had to reboot it, since the one in the original post is already days old:
27/09/13 13:53:05,452 com.apple.cmio.VDCAssistant: /SourceCache/AppleGVA/AppleGVA-3.1.9/Sources/Slices/Driver/AVD_loader.cpp: failed to get a service for display 3
27/09/13 13:53:05,452 com.apple.cmio.VDCAssistant: error initializing gpu library
27/09/13 13:53:06,482 com.apple.launchd.peruser.501: (com.apple.rcd[275]) Exited: Killed: 9
27/09/13 13:53:06,495 com.apple.launchd.peruser.501: (com.apple.talagent[225]) Exited: Killed: 9
27/09/13 13:53:06,535 com.apple.launchd.peruser.501: ([0x0-0x18018].com.apple.iTunesHelper[277]) Exited: Killed: 9
27/09/13 13:53:06,538 com.apple.launchd.peruser.501: ([0x0-0x30030].com.apple.AppleSpell[308]) Exited: Killed: 9
27/09/13 13:53:06,592 loginwindow: DEAD_PROCESS: 70 console
27/09/13 13:53:07,053 shutdown: reboot by apple:
27/09/13 13:53:07,054 shutdown: SHUTDOWN_TIME: 1380282787 53340
27/09/13 13:53:07,068 UserEventAgent: CaptiveNetworkSupport:UserAgentDied:139 User Agent @port=43271 Died
Thanks -
My macbook pro freezes every few seconds
Hi everyone!
About a week ago my MBP started freezing every few seconds showing the well known spinning beach balls every time, even when running no apps, I've sepnt plenty of time looking for a solution, I've read this problem might be due to a physically damaged hard drive, bt I've tested it several times using different apps and it shows no error, I've read from another discussion about Etrecheck as a useful app to quickly gather certain system information that may help point to a cause of this problem, so I hope some of you guys can help me checking the log output. Here it is:
Hardware Information:
MacBook Pro (15-inch, Mid 2010)
MacBook Pro - model: MacBookPro6,2
1 2.4 GHz Intel Core i5 CPU: 2 cores
8 GB RAM
Video Information:
NVIDIA GeForce GT 330M - VRAM: 256 MB
Intel HD Graphics - VRAM: 288 MB
Startup Items:
Digidesign Mbox 2 - Path: /Library/StartupItems/Digidesign Mbox 2
DigidesignLoader - Path: /Library/StartupItems/DigidesignLoader
HWNetMgr - Path: /Library/StartupItems/HWNetMgr
HWPortDetect - Path: /Library/StartupItems/HWPortDetect
M-Audio FireWire Audio Helper - Path: /Library/StartupItems/M-Audio FireWire Audio Helper
M-Audio Firmware Loader - Path: /Library/StartupItems/M-Audio Firmware Loader
PACESupport - Path: /Library/StartupItems/PACESupport
System Software:
Mac OS X 10.7.5 (11G63) - Uptime: 0 days 5:1:32
Disk Information:
TOSHIBA MK5055GSXF disk0 : (500.11 GB)
disk0s1 (disk0s1) <not mounted>: 209.7 MB
HD MACINTOSH (disk0s2) /: 499.25 GB (310.21 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information:
Apple Inc. iPhone
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
com.paceap.kext.pacesupport.snowleopard (5.7.2)
com.digidesign.iokit.DigiDal (8.0.3f1)
com.waves.driver.soundgrid (2.0.0)
Problem System Launch Daemons:
[not loaded] ftp-proxy.plist
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.digidesign.elevenrack.helper.plist
[loaded] com.digidesign.fwfamily.helper.plist
[loaded] com.m-audio.firewire.helper.plist
[loaded] com.microsoft.office.licensing.helper.plist
[loaded] com.waves.daemon.SoundGridProtocolService.plist
[loaded] PACESupport.plist
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist
[loaded] com.adobe.CS5ServiceManager.plist
User Launch Agents:
[loaded] com.divx.agent.postinstall.plist
User Login Items:
iTunesHelper
ProFire Agent
TrapsMonitor
3rd Party Preference Panes:
Digidesign Eleven Rack
DigidesignMbox2
Digidesign Mbox 2 Pro
DivX
Flash Player
Flip4Mac WMV
Growl
Java
PreferencesPane
PreferencesPane
YAMAHA-USBMIDIPatch
Internet Plug-ins:
DivXBrowserPlugin.plugin
Flash Player.plugin
FlashPlayer-10.6.plugin
Flip4Mac WMV Plugin.plugin
iPhotoPhotocast.plugin
JavaAppletPlugin.plugin
OVSHelper.plugin
QuickTime Plugin.plugin
SharePointBrowserPlugin.plugin
Silverlight.plugin
User Internet Plug-ins:
Bad Fonts:
None
Top Processes by CPU:
8% Skype
3% firefox
2% WindowServer
1% EtreCheck
1% plugin-container
1% SGProtocolService
0% fontd
0% SystemUIServer
0% configd
0% aosnotifyd
Top Processes by Memory:
836 MB firefox
123 MB mds
115 MB Skype
82 MB plugin-container
66 MB WindowServer
57 MB Finder
57 MB quicklookd
41 MB Dock
41 MB mdworker
33 MB coreservicesd
Virtual Memory Statistics
4.77 GB Free RAM
1.50 GB Active RAM
881 MB Inactive RAM
882 MB Wired RAM
415 MB Page-ins
0 B Page-outs
Thank you very much for your help!Hi Carolyn!
Thank yo very much for your help, I've done everything you suggested, but the spinning beach ball is still appearing every few seconds, I also created another admin account just to check and it showed the same behaviour. this is ehat I have now:
Hardware Information:
MacBook Pro (15-inch, Mid 2010)
MacBook Pro - model: MacBookPro6,2
1 2.4 GHz Intel Core i5 CPU: 2 cores
8 GB RAM
Video Information:
NVIDIA GeForce GT 330M - VRAM: 256 MB
Intel HD Graphics - VRAM: 288 MB
Startup Items:
M-Audio FireWire Audio Helper - Path: /Library/StartupItems/M-Audio FireWire Audio Helper
M-Audio Firmware Loader - Path: /Library/StartupItems/M-Audio Firmware Loader
System Software:
Mac OS X 10.7.5 (11G63) - Uptime: 0 days 0:12:0
Disk Information:
TOSHIBA MK5055GSXF disk0 : (500.11 GB)
disk0s1 (disk0s1) <not mounted>: 209.7 MB
HD MACINTOSH (disk0s2) /: 499.25 GB (310.02 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information:
Apple Inc. iPhone
Apple Internal Memory Card Reader
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
com.digidesign.iokit.DigiDal (8.0.3f1)
com.waves.driver.soundgrid (2.0.0)
Problem System Launch Daemons:
[not loaded] ftp-proxy.plist
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[failed] com.digidesign.elevenrack.helper.plist
[loaded] com.digidesign.fwfamily.helper.plist
[loaded] com.m-audio.firewire.helper.plist
[loaded] com.microsoft.office.licensing.helper.plist
[loaded] com.waves.daemon.SoundGridProtocolService.plist
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist
[loaded] com.adobe.CS5ServiceManager.plist
User Launch Agents:
[loaded] com.divx.agent.postinstall.plist
User Login Items:
iTunesHelper
ProFire Agent
TrapsMonitor
3rd Party Preference Panes:
DivX
Flash Player
Flip4Mac WMV
Java
PreferencesPane
PreferencesPane
YAMAHA-USBMIDIPatch
Internet Plug-ins:
DivXBrowserPlugin.plugin
Flash Player.plugin
FlashPlayer-10.6.plugin
Flip4Mac WMV Plugin.plugin
iPhotoPhotocast.plugin
JavaAppletPlugin.plugin
OVSHelper.plugin
QuickTime Plugin.plugin
SharePointBrowserPlugin.plugin
Silverlight.plugin
User Internet Plug-ins:
Bad Fonts:
None
Top Processes by CPU:
2% WindowServer
1% SGProtocolService
1% EtreCheck
1% firefox
1% SystemUIServer
0% fontd
0% iTunes
0% configd
0% usbmuxd
0% Finder
Top Processes by Memory:
287 MB firefox
131 MB iTunes
74 MB mds
57 MB WindowServer
57 MB Finder
33 MB Dock
25 MB coreservicesd
25 MB SystemUIServer
25 MB plugin-container
25 MB EtreCheck
Virtual Memory Statistics
6.11 GB Free RAM
916 MB Active RAM
202 MB Inactive RAM
817 MB Wired RAM
222 MB Page-ins
0 B Page-outs
Do you have any idea about something else to be done?
Thank you very much for you time -
My late 2011 Macbook Pro is running slow after Yosemite upgrade
Hello everyone! I'm a little desperate as this is my working computer and I'm not sure what else to do. I took it to a mac technician and they did a clean intall, checked my memory cards and said there should be no problem.
I get it home, install the basics programs I need for work- Adobe, Chrome, Firefox, iWorks. My computer is still running very slow. The start up is slow, the internet is very slow.
Here's my EtreCheck report. I hope maybe one of you can shine some light on the issue. Thank you in advance for all the help.
Problem description:
My computer is running very slow. Even the browser when switching between tabs will show a blank page for a few seconds before showing the actual page. It was rebooted and nothing. This problem started after upgrading to Yosemite.
EtreCheck version: 2.1.8 (121)
Report generated February 17, 2015 at 10:26:21 AM AST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (15-inch, Late 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,2
1 2.2 GHz Intel Core i7 CPU: 4-core
16 GB RAM Upgradeable
BANK 0/DIMM0
8 GB DDR3 1333 MHz ok
BANK 1/DIMM0
8 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 406
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 512 MB
AMD Radeon HD 6750M - VRAM: 512 MB
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 0:48:10
Disk Information: ℹ️
ST9500325ASG disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (446.78 GB free)
Encrypted AES-XTS Unlocked Converting
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Logitech USB Receiver
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[running] com.adobe.AdobeCreativeCloud.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
SharePointBrowserPlugin: Version: 14.3.8 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]
Default Browser: Version: 600 - SDK 10.10
3rd Party Preference Panes: ℹ️
None
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
10% WindowServer
5% Google Chrome
2% fontd
0% Safari
0% launchservicesd
Top Processes by Memory: ℹ️
1.07 GB Safari
261 MB Google Chrome
223 MB Adobe Photoshop CC 2014
189 MB Pages
120 MB Dropbox
Virtual Memory Information: ℹ️
9.85 GB Free RAM
4.81 GB Active RAM
747 MB Inactive RAM
1.76 GB Wired RAM
2.29 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Feb 17, 2015, 09:45:40 AM /Users/[redacted]/Library/Logs/DiagnosticReports/dynamiclinkmanager_2015-02-17- 094540_[redacted].crash
Feb 17, 2015, 09:35:41 AM Self test - passed
Feb 16, 2015, 06:43:57 PM /Library/Logs/DiagnosticReports/LegacyFileVaultMessageTracer_2015-02-16-184357_ [redacted].crash
Feb 16, 2015, 06:26:39 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Core Sync_2015-02-16-182639_[redacted].crashAccording to that report, it is still converting your encrypted disk:
Disk Information: ℹ️
ST9500325ASG disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (446.78 GB free)
Encrypted AES-XTS Unlocked Converting
Core Storage: disk0s2 499.25 GB Online -
i have a late 2008 macbook pro. it freezes-up (more like slows down) for just a moment every 5 seconds or so. the problem has been there since i originally purchased it, but due to school, i never got around to fixing it til now. i've taken it in to apple several times (6 or 7). this last time i was there, they replaced the logic board, harddrive, and ram, and even the screen (for hot spots, unrelated). but no success. it hasn't gotten any better at all, and now, in addition to all that, the screen blacks out occasionally too.
does anyone have any idea what's happening here? where else could the problem be?i have a late 2008 macbook pro. it freezes-up (more like slows down) for just a moment every 5 seconds or so. the problem has been there since i originally purchased it, but due to school, i never got around to fixing it til now. i've taken it in to apple several times (6 or 7). this last time i was there, they replaced the logic board, harddrive, and ram, and even the screen (for hot spots, unrelated). but no success. it hasn't gotten any better at all, and now, in addition to all that, the screen blacks out occasionally too.
does anyone have any idea what's happening here? where else could the problem be? -
My macbook pro starts to pop after I upgraded to Mountain Lion, what can I do?
Hi guys,
As the title said, my MBP 13" late 2011 starts to have popping sound coming out from speaker a while ago.
It just pop every few minutes and I am very worried.
I did a few research and it seems like there's something to do with the hard disk.
note that this happened right after I upgraded to Mountain Lion.
comfort me!!!
Thanks for helping.Hey Samuraijin
/Hug to start with
Well when you did the upgrade the OSX ML uses your drive alot. As you said the popping sound from your research its comming form the drive. if that is the case. Check your disk with disk utitlities just incase too see if the drive is still ok. If its all Green your good if its red it might need replacement.
Note that Popping sound is usually a hardware problem or optical audio problem when using external speakers. instead of internal ones so becareful. My advice would be too be let it slide still the next patch if disk utilities says your drive is fine (Usually after 2 weeks of main realese). After that if its still there you have to get the puppy in for a checkup.
Hope i was able to comfort you in some way -
MacBook Pro Fan running fast after Mavericks update
Hello All! I have a 2009 MacBook Pro 13 inch and I have noticed that after I updated to Mavericks my fan has been running really fast and my computer getting warmer than normal. It's always on a table so there is nothing blocking the port in the rear. Any ideas on how to fix this?
Hey emilyiow,
Thanks for the question. I understand that you are experiencing issues with your MacBook Pro in relation to the fans. Sometimes, this symptom can indicate that the SMC needs to be reset. For more information and instructions on how to do so, check out this resource:
Intel-based Macs: Resetting the System Management Controller (SMC) - Apple Support
http://support.apple.com/en-us/ht3964
After performing normal troubleshooting, these symptoms may indicate that an SMC reset could be necessary.
Fans
- The computer's fans run at high speed although the computer is not experiencing heavy usage and is properly ventilated.
Additional information:
Using Apple Hardware Test - Apple Support
http://support.apple.com/en-us/HT201257
What to do if you get an error in AHT
Confirm that the power adapter is connected if you're using a Mac notebook.
Confirm that all external devices are disconnected from your computer.
Record any error code given so that you can give the information to a Mac Genius, Apple Authorized Service Provider, or Apple Technical Support Specialist.
Thanks,
Matt M. -
MacBook Pro won't restart after Mavericks update
I recently installed the new Mavericks update on my MacBook Pro and after downloading Pages, Keynote etc. I had to restart. When I try to restart however, the Apple logo appears with the progress bar but as soon as the bar is full it switches off.
Hello SerenAlyx
Check out the articles below to go over troubleshooting the issue of the grey bar when you are starting up your Mac. It will go over starting up in Safe mode as well as booting to your Recovery Disk to maybe reinstall OS X Mavericks.
Gray progress bar appears under Apple logo during startup
http://support.apple.com/kb/ts3148
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/ts2570
Regards,
-Norm G. -
Macbook Pro freezes when sleeping after Lion install
Anyone else experiencing this? I have the early 2010 Macbook Pro 15".
Has always ran flawlessly. Installed Lion last week and over all Lion is running great on it.
However occasionally when I close the lid and open it later my MPB doesn't wake up. Screen is black. Keyboad lights up.
I tap my keyboard, the track pad. Press the power button quickly. Nothing. I have to do a forced restart.
Initially it was doing it may once a day (maybe once every 9 or 10 times I put it to sleep).
Then it started doing it more frequently.
Yesterday it froze and I did a forced quit and a lot of my prefrence/system files got trashed apparently. Many of my apps stopped working or didn't recognize thier passwords and such or reported missing critical files. I tried various apps to repair the HD/files but it was obvious too much damange had been done. fortunately I had a Time Machine back up 12 hours old so I just did a complete restore (worked great btw).
Everything's working great again except the sleep issue is still there.
I've reset the SMC/PRAM. Still get the sleep/freezes.
I'm concerned more forced restarts is going to trash my system folder again.
Any ideas on what to do next?So should I just purchase new RAM and install it?
-
Macbook pro freezes during startup after Yosemite
hello, i have a Macbook Pro (Retina, 15in, early 2013). I have since used it and never had any problems. i am also running the latest version of parallels (which i just updated before downloading & installing the update from Mavericks to Yosemite. Since installing Yosemite, i was able to use my macbook for about a day...suddenly during a login attempt i kept gettting the spinning wheel & the computer would just freeze.. ive been reading this comments & questions for the last 3 days & tried as much as i am capable of. I can not get the computer to boot in safe mode... i CAN boot it holding commandR...but than at that point i ran disc utility and it said no errors... I am utterly lost....this macbook doesnt come with a built in CD/DVD drive and i have NO CLUE how to properly back up anything...i DO NOT KNOW WHAT TO DO...can someone PLEASE help me using as much LAYMANS terms as possible? I truly appreciate ANY HELP!!! thank you in advance
... and i have no idea what else to do :?
Return that RAM and buy either the Crucial ram (http://www.crucial.com) for your system or buy from OWC (http://www.macsales.com). I've used Cruical ram in many systems over the years with no issues, and have bought Samsung (factory fill) from OWC with no issues either.
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