MacBook Pro Freezes in Login Screen

Hello,
I've encountered a strange error on my 08 MBP (Should not be hardware related). When my computer boots up and gets to the login screen, it simply stops. Mouse clicks and key hits (either onboard or USB devices) do not appear to register, as nothing happens when I do either of these, but I can however move the cursor around freely. Same result in safe boot.
I've checked hardware out via Hardware Test and such, and everything checks out fine. Verbose Boot just goes right on through without stopping. I've connected the computer as a FW drive and pulled the system logs, where I get the following:
Apr 8 16:11:22 localhost com.apple.kextd[10]: Cache file /System/Library/Caches/com.apple.kext.caches/Directories//System/Library/Extens ions/KextIdentifiers.plist.gz is out of date; not using.
Apr 8 16:11:18 localhost com.apple.launchd[1]: * launchd[1] has started up. *
Apr 8 16:11:27 localhost bootlog[34]: BOOT_TIME: 1270764678 0
Apr 8 16:11:34 localhost DirectoryService[30]: Improper shutdown detected
Apr 8 16:11:34 localhost blued[35]: Apple Bluetooth daemon started
Apr 8 16:11:39 localhost VMware Fusion 204229[48]: Starting VMware Fusion:
Apr 8 16:11:39 localhost com.vmware.launchd.vmware[39]: VMware Fusion 204229: Starting VMware Fusion:
Apr 8 16:11:39 localhost com.apple.kextd[10]: Cache file /System/Library/Caches/com.apple.kext.caches/Directories//System/Library/Extens ions/IOKitPersonalities_i386.ioplist.gz is out of date; not using.
Apr 8 16:11:39 localhost mDNSResponder[23]: mDNSResponder mDNSResponder-214.3 (Feb 11 2010 04:49:16) starting
Apr 8 16:11:39 localhost com.apple.usbmuxd[16]: usbmuxd-190 built for iTunesNineOne on Mar 8 2010 at 20:25:36, running 32 bit
Apr 8 16:11:40 localhost configd[32]: bootpsessiontransmit: bpf_write(en1) failed: Network is down (50)
Apr 8 16:11:40 localhost configd[32]: DHCP en1: INIT-REBOOT transmit failed
Apr 8 16:11:40 localhost configd[32]: network configuration changed.
Apr 8 16:11:40 administrators-macbook-pro configd[32]: setting hostname to "administrators-macbook-pro.local"
Apr 8 16:11:40 administrators-macbook-pro com.vmware.launchd.vmware[39]: Verifying files from package 'com.vmware.fusion.application' on '/'.
Apr 8 16:11:40 administrators-macbook-pro com.vmware.launchd.vmware[39]: Finished verifying files from package 'com.vmware.fusion.application' on '/'.
Apr 8 16:12:08 administrators-macbook-pro configd[32]: subnet_route: write routing socket failed, Network is unreachable
Apr 8 16:12:09 administrators-macbook-pro /System/Library/CoreServices/loginwindow.app/Contents/MacOS/loginwindow[24]: Login Window Application Started
Apr 8 16:12:09 administrators-macbook-pro configd[32]: network configuration changed.
Apr 8 16:12:09 administrators-macbook-pro vmnet-bridge[77]: UUID: Unable to open /dev/mem: No such file or directory
Apr 8 16:12:09 administrators-macbook-pro vmnet-bridge[77]: Dynamic store changed
Apr 8 16:12:09 administrators-macbook-pro vmnet-bridge[77]: Started bridge for 0, en1
Apr 8 16:12:10 administrators-macbook-pro com.vmware.launchd.vmware[39]: Started network services
Apr 8 16:12:10 administrators-macbook-pro configd[32]: network configuration changed.
Apr 8 16:12:10 administrators-macbook-pro vmnet-bridge[77]: Dynamic store changed
Apr 8 16:12:10 administrators-macbook-pro com.vmware.launchd.vmware[39]: Verifying and re-installing files from /Library/Application Support/VMware Fusion/thnuclnt
Apr 8 16:12:21 administrators-macbook-pro WindowServer[62]: bootstraplookip failed: Unknown service name
Apr 8 16:12:25: --- last message repeated 4 times ---
Apr 8 16:12:25 administrators-macbook-pro loginwindow[24]: Login Window Started Security Agent
Apr 8 16:12:25 administrators-macbook-pro WindowServer[62]: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
Apr 8 16:12:25 administrators-macbook-pro com.apple.WindowServer[62]: Thu Apr 8 16:12:25 administrators-macbook-pro.local WindowServer[62] <Error>: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
After this, the log cycles the following until I powered off the computer:
Apr 8 16:12:26 administrators-macbook-pro WindowServer[62]: bootstraplookip failed: Unknown service name
Apr 8 16:12:27: --- last message repeated 1 time ---
Apr 8 16:12:27 administrators-macbook-pro SecurityAgent[121]: retry:2 common fonts return value[0,1,2]:10000003,10000003,0
Apr 8 16:12:27 administrators-macbook-pro SecurityAgent[121]: CoreText CopyFontForName received mig IPC error (10000003) from font server
Apr 8 16:12:27 administrators-macbook-pro SecurityAgent[121]: Invalid font server IPC destination! Namespace changed? Retrying (0)...
Apr 8 16:12:28 administrators-macbook-pro WindowServer[62]: bootstraplookip failed: Unknown service name
Apr 8 16:12:30: --- last message repeated 1 time ---
Apr 8 16:12:29 administrators-macbook-pro SecurityAgent[121]: retry:2 common fonts return value[0,1,2]:10000003,10000003,0
Apr 8 16:12:29 administrators-macbook-pro SecurityAgent[121]: CoreText CopyFontForName received mig IPC error (10000003) from font server
Apr 8 16:12:29 administrators-macbook-pro SecurityAgent[121]: Invalid font server IPC destination! Namespace changed? Retrying (1)...
Apr 8 16:12:30 administrators-macbook-pro WindowServer[62]: bootstraplookip failed: Unknown service name
Apr 8 16:12:31: --- last message repeated 1 time ---
Yesterday, I did install MathType. Could this be causing the problem, which I assume is being cause by a font error? If so, how does a font prevent me from using my computer? I would like to resolve this without needing to reinstall OS, as I just did that 7 days ago due to HD failure, which I am still working on recovering preferences, etc. from.
Help is appreciated.
Thanks.
Message was edited by: KrayzBlu

Could boot up holding down command+s so you get into single user mode. Run the fsck like it says on the screen.
Then I would mount the hard drive and delete caches in /Library/Caches and /System/Library/Caches and probably caches in /private/var/db/dyld
If your not sure use these commands, but be careful make sure your in the correct directory by running ls to list the contents or pwd to see what directory your in. Running rm -rf will force deletion of everything in that directory using * :
cd /Library/Caches
rm -rf *
cd /System/Library/Caches
rm -rf *
cd /private/var/db/dyld
rm -rf *
If all else fails you can always throw the Snow Leopard CD in and reinstall the OS. It shouldn't hurt your files any in your profile. Snow Leopard is pretty much dummy proof when reinstalling.
Of use a third party utility like Disk Warrior or something to maybe fix an error. Could try Tech Tool Pro you get with Applecare as well, but I haven't used that in years. Not sure what it does now.

Similar Messages

  • 13" Macbook Pro Freezes at Login Screen

    Hi there,
    I've had my Macbook Pro for about a month and a half. This is my first time using a Mac, so honestly I am fairly clueless as to troubleshooting problems on my own. For the past few weeks, after the macbook has been on or sleeping for several hours, when I open it to log in, the screen is frozen. My mouse won't move and I am unable to type my password into the bar, however, the text cursor still flashes in the log in bar. Sometimes I am able to wait for about five minutes and it becomes unstuck all on it's own, but the past couple of times it has taken so long that I have had to just reboot the computer. I don't leave the macbook on for extended periods of time, and I can't think of anything I have done in correlation to this problem. Any help is appreciated, thanks!

    A new MBP comes with 90 days of free telephone support.  It is in your interest to take advantage of this option.
    Ciao

  • Macbook pro-Freezes with black screen at start up.

    Macbook pro-Freezes with black screen at start up. I've tried inserting the Mac OS X install disc to run the hardware test(Restart and hold down D), But it still does nothing. Just the black screen. Now I can't get the disc out. I've tried holding down the track pad key upon start up but that doesn't work neither.
    What do I do??? Please help.

    Remove the battery to find your serial number in the battery bay. Then you can look your MBP up on EveryMac.com:
    http://www.everymac.com/ultimate-mac-lookup/
    That will give you all the information on your Mac.
    This is assuming that you have the MBP with the removable battery and not the unibody. The unibody has different graphic chips.
    Good luck!
    Message was edited by: S.U.

  • Macbook pro freezes after login

    I have a mid-2010 MacBook Pro 15" with a Core i7 2.66GHz processor. Sometime after upgrading to Lion, I started getting the spinning beachball of death just after login. Unlike many posts about freezes on similar MacBook Pros, mine is not freezing before login, but after. I start the machine, login, and then if I try to open any application, the beachball appears and I have to do a hard shutdown with the power button. Then if I restart again, it is usually fine. I was able to fix this problem some time ago by deleting a preference file (plist) for one of my apps (I think), but the problem has surfaced again and I cannot remember how to correct this. Anyone having similar problems, please let me know if you've had any luck fixing it. I am running 10.7.3 (in fact, it seems like the problem may have resurfaced just after the update to 10.7.3, but I'm not sure.)
    FYI, I have auto graphics switching off and am still experiencing this problem.

    Don't worry about the auto graphics switching. Go to "Users &amp; Groups" in system preferences. Then click on login items and removes all of them. I haven't pinned down exactly which one was causing the problem but I suspect it was one associated with my HP printer.  I have verified that Dropbox and Magic Menu from StuffIt are OK to leave in the login items.  Just remove what you have there and add them back in one at time (if you can't live without them) until it starts to give you trouble again. Let me know if this helps.

  • Mac Pro freezes at login screen

    Mac Pro (2008, dual 2.8GHz quadcore, OS 10.6.8) is set up with
    Energy Saver settings: computer sleep 1 hour, screen sleep 5 minutes
    Security settings: require password immediately after sleep or screen saver begins
    After the computer goes to sleep, upon hitting a key, the login screen appears. However after typing password, there was a message "checking password" and then the computer freezes. I've followed recommendations in Mac Pro Freezing: Checking Password
    After the computer goes to sleep, the login screen is frozen. I cannot even enter password. After hard-rebooting it, it appears OK.
    Here are the last entries in system.log:
    Jan  8 15:21:59 oldmacpro com.apple.backupd[402]: Post-back up thinning complete: 4 expired backups removed
    Jan  8 15:22:00 oldmacpro com.apple.backupd[402]: Backup completed successfully.
    Jan  8 17:09:27 localhost DirectoryService[11]: Improper shutdown detected
    Here are the last entries in kernel.log
    Jan  8 15:50:55 oldmacpro kernel[0]: PM notification cancel (pid 47, cupsd)
    Jan  8 15:50:55 oldmacpro kernel[0]: IOPMrootDomain: idle cancel
    Jan  8 15:56:20 oldmacpro kernel[0]: PM notification cancel (pid 47, cupsd)
    Jan  8 15:56:20 oldmacpro kernel[0]: IOPMrootDomain: idle cancel
    Jan  8 17:09:27 localhost kernel[0]: npvhash=4095
    Question: how can I find out what causes the computer to freeze and how can I fix it ?

    I would say yes to the verbose mode and go one further and make it permanent. Coming to OSX from running Tiger on an XPF install on a beige G3 system (totally unsupported by Apple), it was ALWAYS a smart move and even in new machines running hardware they're built to, you can't lose. For the times I do have to reboot, it's good to be able to watch the startup, as you catch immediately if there's a problem with anything. It is verbose after all...
    To turn the mode on, you open the Terminal, and at the prompt, type in
    *sudo nvram boot-args="-v"* and hit enter. It will nag you about using the terminal (if you haven't done so before) and you enter your password, hit enter again and you're good to go. (if you want to turn it off, type in *sudo nvram boot-args=* and hit enter and your password again)

  • MacBook Pro Stuck At Login Screen Showing White Screen.

    Hello.
    I recently got a MacBook Pro 13" with Mac OS X Lion.
    After I installed some updates and software, i rebooted and now its stuck
    at the login screen with a white screen. I can still move the mouse but nothing happens.
    I tried to restore my Mac, but it requires an internet connection. My network
    is setup as non-DHCP. I have to setup a manual IP address, but there aren`t any settings to do that.
    Is there any way to restore Mac OS X without an internet connection?
    Thank you for your answers.

    The  only way to use Lion Recovery is with an internet connection.

  • Macbook pro freezes with grayed screen

    MacBook Pro 5,5; OSX 10.6.8
    Repeatedly crashes with a translucent gray veil that moves down the screen, and a message box in the middle of the page saying you have to turn off the computer by holding down the power button and then restart.
    I think this happens almost always in Safari or Thunderbird - the programs most used.
    Here is the text of the report sent to Apple following the last incident:
    Interval Since Last Panic Report:  159767 sec
    Panics Since Last Report:          4
    Anonymous UUID:                    53BBF2EA-8F1B-449D-B186-254D4ED2B53D
    Wed Dec 12 09:23:14 2012
    panic(cpu 1 caller 0x2abf6a): Kernel trap at 0x01790207, type 14=page fault, registers:
    CR0: 0x8001003b, CR2: 0x390b3d54, CR3: 0x00100000, CR4: 0x00000660
    EAX: 0x00000000, EBX: 0x09827804, ECX: 0x08a1a020, EDX: 0x00000004
    CR2: 0x390b3d54, EBP: 0x590b3df8$ ESI: 0x08a1a004, EDI: 0x0889e004
    EFL: 0x00010202, EIP: 0x01790207, CS:  0x00000008, DS:  0x00810010
    Error code: 0x00000002
    Backtrace (CPU 1), FRame : Return Address (4 potential args on stack)
    0x590b3b08 : 0x21b837 (0x5dd7fc 0x590b3b3c 0x223ce1 0x0)
    0x590b3b58 : 0x2abf6a (0x59e3d0 0x1790207 0xe 0x59e59a)
    0x590b3c38 : 0x2a1a78 (0x590b3c50 0x843a96c 0x590b3df8 0x1790207)
    0x590b3c48 : 0x1790207 (0xe 0x6a0048 0x590b0010 0x2a0010)
    0x590b3df8 : 0xb0e258 (0x8a1a004 0x889e004 0x0 0x0)
    0x590b3e38 : 0x9dde2b (0x8a1a004 0x889e004 0x0 0x0)
    0x590b3ed8 : 0x553ec7 (0x0 0x9afa880 0x1 0x6)
    0x590b3f28 : 0x552ea6 (0x9afa880 0x0 0x97f64b0 0x0)
    0x590b3f88 : 0x552eea (0x8de2100 0x8de2100 0x0 0x52b2d000)
    0x590b3fc8 : 0x2a179c (0x8de2100 0x0 0x10 0x8b41684)
          Kernel Extensions in backtrace (with dependencies):
             com.apple.nvidia.nv50hal(6.3.6)@0x1664000->0x1a78fff
                dependency: com.apple.NVDAResman(6.3.6)@0x96e000
             com.apple.NVDAResman(6.3.6)@0x96e000->0xc5bfff
                dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x928000
                depdndency: com.apple.iokit.IONDRVSupport(2.2.1)@0x961000
                dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x93f000
    BSD process name corresponding to current thread: kernel_task
    Mac OS version:
    10K549
    Kernel version:
    Darwin Kernel Version 10.8.0: Tue Jun  7 16:33:36 PDT 2011; boot:xnu-1504.15.3~1/RELEASE_I386
    System model name: MacBookPro5,5 (Mac-F2268AC8)
    System uptime in nanoseconds: 142110528626
    unloaded kexts:
    (none)
    loaded kexts:
    com.seagate.driver.PowSecLeafDriver_10_5          5.2.3
    com.seagate.driver.PowSecLeafDriver_10_4          5.2.3
    com.seagate.driver.PowSecDriverCore          5.2.3
    com.apple.driver.AppleHWSensor          1.9.3d0 - last loaded 51020409549
    com.apple.filesystems.autofs          2.1.0
    com.apple.driver.AppleTyMCEDriver          1.0.2d2
    com.apple.driver.AGPM          100.12.31
    com.apple.driver.AppleMikeyHIDDriver          1.2.0
    com.apple.driver.InternalModemSupport          2.6.2
    com.apple.driver.AppleHDA          2.0.5f14
    com.apple.driver.AppleUpstreamUserClient          3.5.7
    com.apple.driver.AppleMCCSControl          1.0.20
    com.apple.driver.AppleMikeyDriver          2.0.5f14
    com.apple.driver.AudioAUUC          1.57
    com.apple.driver.SMCMotionSensor          3.0.1d2
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.AudioIPCDriver          1.1.6
    com.apple.driver.AppleIntelYonahProfile          14
    com.apple.driver.AppleIntelPenrynProfile          17
    com.apple.driver.AppleIntelNehalemProfile          11
    com.apple.driver.AppleIntelMeromProfile          19
    com.apple.driver.ACPI_SMC_PlatformPlugin          4.7.0a1
    com.apple.GeForce          6.3.6
    com.apple.driver.AppleLPC          1.5.1
    com.apple.driver.AppleGraphicsControl          2.10.6
    com.apple.driver.AppleBacklight          170.0.46
    com.apple.kext.AppleSMCLMU          1.5.2d10
    com.apple.driver.AppleUSBTCButtons          201.6
    com.apple.driver.AppleUSBTCKeyEventDriver          201.6
    com.apple.driver.AppleUSBTCKeyboard          201.6
    com.apple.driver.AppleIRController          303.8
    com.apple.iokit.SCSITaskUserClient          2.6.8
    com.apple.driver.AppleUSBCardReader          2.6.1
    com.apple.iokit.IOAHCIBlockStorage          1.6.4
    com.apple.BootCache          31.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.driver.AppleSmartBatteryManager          160.0.0
    com.apple.driver.AppleFWOHCI          4.7.3
    com.apple.driver.AirPortBrcm43xx          423.91.27
    com.apple.driver.AirPortBrcm43224          428.42.4
    com.apple.driver.AppleAHCIPort          2.1.7
    com.apple.nvenet          2.0.17
    com.apple.driver.AppleUSBHub          4.2.4
    com.apple.driver.AppleUSBEHCI          4.2.4
    com.apple.driver.AppleEFINVRAM          1.4.0
    com.apple.driver.AppleRTC          1.3.1
    com.apple.driver.AppleHPET          1.5
    com.apple.driver.AppleUSBOHCI          4.2.0
    com.apple.driver.AppleACPIButtons          1.3.6
    com.apple.driver.AppleSMBIOS          1.7
    com.apple.driver.AppleACPIEC          1.3.6
    com.apple.driver.AppleAPIC          1.4
    com.apple.driver.AppleIntelCPUPowerManagementClient          142.6.0
    com.apple.security.sandbox          1
    com.apple.security.quarantine          0
    com.apple.nke.applicationfirewall          2.1.14
    com.apple.driver.AppleIntelCPUPowerManagement          142.6.0
    com.apple.driver.AppleHDAHardwareConfigDriver          2.0.5f14
    com.apple.driver.DspFuncLib          2.0.5f14
    com.apple.driver.AppleProfileReadCounterAction          17
    com.apple.driver.AppleSMBusController          1.0.10d0
    com.apple.driver.AppleProfileTimestampAction          10
    com.apple.driver.AppleProfileThreadInfoAction          14
    com.apple.driver.AppleProfileRegisterStateAction          10
    com.apple.driver.AppleProfileKEventAction          10
    com.apple.driver.AppleProfileCallstackAction          20
    com.apple.iokit.IOFireWireIP          2.0.3
    com.apple.iokit.IOSurface          74.2
    com.apple.iokit.IOBluetoothSerialManager          2.4.5f3
    com.apple.iokit.IOSerialFamily          10.0.3
    com.apple.iokit.IOAudioFamily          1.8.3fc2
    com.apple.kext.OSvKernDSPLib          1.3
    com.apple.driver.AppleHDAController          2.0.5f14
    com.apple.iokit.IOHDAFamily          2.0.5f14
    com.apple.iokit.AppleProfileFamily          41
    com.apple.driver.IOPlatformPluginFamily          4.7.0a1
    com.apple.driver.AppleSMBusPCI          1.0.10d0
    com.apple.nvidia.nv50hal          6.3.6
    com.apple.NVDAResman          6.3.6
    com.apple.driver.AppleBacklightExpert          1.0.1
    com.apple.iokit.IONDRVSupport          2.2.1
    com.apple.driver.AppleSMC          3.1.0d5
    com.apple.iokit.IOGraphicsFamily          2.2.1
    com.apple.driver.BroadcomUSBBluetoothHCIController          2.4.5f3
    com.apple.driver.AppleUSBBluetoothHCIController          2.4.5f3
    com.apple.iokit.IOBluetoothFamily          2.4.5f3
    com.apple.driver.AppleUSBMultitouch          207.7
    com.apple.iokit.IOUSBHIDDriver          4.2.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice          2.6.8
    com.apple.iokit.IOBDStorageFamily          1.6
    com.apple.iokit.IODVDStorageFamily          1.6
    com.apple.iokit.IOCDStorageFamily          1.6.1
    com.apple.iokit.IOUSBMassStorageClass          2.6.7
    com.apple.driver.AppleUSBMergeNub          4.2.4
    com.apple.driver.AppleUSBComposite          3.9.0
    com.apple.iokit.IOAHCISerialATAPI          1.2.6
    com.apple.driver.XsanFilter          402.1
    com.apple.iokit.IOFireWireSerialBusProtocolTransport          2.1.0
    com.apple.iokit.IOFireWireSBP2          4.0.6
    com.apple.iokit.IOSCSIBlockCommandsDevice          2.6.8
    com.apple.iokit.IOSCSIArchitectureModelFamily          2.6.8
    com.apple.driver.AppleFileSystemDriver          2.0
    com.apple.iokit.IOFireWireFamily          4.2.6
    com.apple.iokit.IO80211Family          320.1
    com.apple.iokit.IOAHCIFamily          2.0.6
    com.apple.iokit.IONetworkingFamily          1.10
    com.apple.iokit.IOUSBUserClient          4.2.4
    com.apple.driver.NVSMU          2.2.7
    com.apple.driver.AppleEFIRuntime          1.4.0
    com.apple.iokit.IOUSBFamily          4.2.4
    com.apple.iokit.IOHIDFamily          1.6.6
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          6
    com.apple.driver.DiskImages          289
    com.apple.iokit.IOStorageFamily          1.6.3
    com.apple.driver.AppleACPIPlatform          1.3.6
    com.apple.iokit.IOPCIFamily          2.6.5
    com.apple.iokit.IOACPIFamily          1.3.0
    I hope someone has a suggestion about fixing the problem!

    Remove the battery to find your serial number in the battery bay. Then you can look your MBP up on EveryMac.com:
    http://www.everymac.com/ultimate-mac-lookup/
    That will give you all the information on your Mac.
    This is assuming that you have the MBP with the removable battery and not the unibody. The unibody has different graphic chips.
    Good luck!
    Message was edited by: S.U.

  • MacBook Pro freezes at blue screen after the grey start-up screen.

    I was installing the latest updates including the os x. But my mac froze while it was doing so. And now when I try to start my baby up, she freezes after that first grey screen with the logo on it. (Sometimes the power-button won't even take any effect at all, no matter how long I hold it down or whatever)
    Please help.
    -Lucas

    hi there--
    the first thing you need to do is to try a safe boot. do this by holding the shift key during startup until you see the spinning cog under the apple. keep in mind it can take up to 10 minutes or more to go into safe boot. if you get into safe boot the first thing i would do is open disk utility and repair permissions. then i would try for a normal restart. if it still doesn't work, do another safe boot and remove items from /library/startupitems folder and from system preferences > accounts > login items. and then restart the computer. if that doesn't work or there is nothing for startup items or login items, try removing the com.apple.loginwindow.plist and restarting the computer. also, try booting to the install disk and running disk utility. http://docs.info.apple.com/article.html?artnum=106214. if none of these things work, then try a pmu reset. http://docs.info.apple.com/article.html?artnum=303319. hope one of those things works for you. [ 8 ) ]

  • MacBook Pro freezes when trying to shutdown

    My macbook pro freezes and the screen turns blank when i try to turn it off. instead i have to hold down the power button and get the "mac os x shut down or something" message. it happens randomly and i cant figure out what to do. i have tried all of the restarts and have done a virus scan, although i know macs dont get viruses. any help?
    2.2 GHz, 2 GB, 128 Video RAM, 15in Leopard, Intel Core 2 Duo

    Please post the specs of your macbook pro including hard drive size and amount of free space, graphics card, and installed RAM.  This will help folks help you.

  • My macbook pro freezes and then displays a blue screen with black stripes... do you know what's wrong with it?

    My macbook pro freezes and then displays a blue screen with black stripes... do you know what's wrong with it?
    I have a two and half year mac book pro... I've had some issues with the screen looking scrambled when I quit certain applications, but now it's turned into something worse.  I'll be working on my computer and the thing will freeze.  When I force restart, the first screen, the apple logo, will be a blue tint and won't boot up normally.  Then I try safe mood and it will then boot just fine.  But there are blue stripes on my screen.  The screen alternates from a blue tint to normal and if the computer freezes again the screen will become completely blue with black stripes.  I haven't tried reinstalling my software because I don't have the startup discs that came with my computer.  If I was sure that would fix it I would purchase them, but if it's a hardware issue I'm afraid that I'm screwed.  I've been able to successfully get the blue off my screen by putting it to sleep and then waking it up, but that's not working well anymore either. 
    Does anyone else have experience with this?  Is it the firmware or what?  I have a MacBook Pro from early 2011 and I'm running Mac OS X 10.6.8.
    Please help... Thanks!

    I just experienced this exact same issue with my early 2011 15" macbook pro. Since like a month after purchasing it I had issues with the screen randomly going dark on me. I sent it in for repair inder waranty they replaced the gpu and logic board but I continued to have the same issues with the screen randomly going black sometimes I would need to reboot it in order to get the screen to go back on but it happened so infrequently and I used the computer for school so disnt find the time to resend it in to apple. Just last night the screen started to display the blue screen with black verticle lines on it. I called apple and explained to them  the issues that had been ongoing since I purchased the laptop but they said because I was now outside of warantee that any repairs at thia point wouldn't be covered. Fml so glad I spent 2200 on this future proof macbook pro what a joke my sister purchased a toshiba laptop for 300 4 years ago and it still running like a champ. I loved my macbook but at the price I paid I expect it to last longer than 2 years before leaving me high and dry. *** apple??

  • TS3824 My MacBook Pro freezes with a white screen after I log in.

    MacBook Pro freezes with a white screen after I log in, support says to download an update, but if it
    s frozen, how do I update?

    Thanks for posting back your solution.  It will help others w/the same problem. 

  • When I turn on a video the screen on my MacBook Pro freezes.  I've been through Apple Care and they couldn't fix the computer.  I think the fan and the graphics are the problems

    When I turn on a video the screen on my MacBook Pro freezes.  I've been through Apple Care and they couldn't fix the computer.  I think the fan and the graphics are the problems.  I can restart after two attempts.  Sometimes I use SAFEBOOT

    Please advise the model MBP you have and the OSX you have installed.
    Also try a SMC reset:
    http://support.apple.com/kb/ht3964
    Ciao.

  • TS3423 My MacBook Pro freezes on the blue start up screen. What can I do?

    My MacBook Pro freezes on the blue start up screen. What can I do?

    See if this will help:
    http://support.apple.com/kb/PH7212
    Ciao.

  • Macbook pro freezes alot runs slow

    My 2011 Macbook pro freezes alot when multiple web pages are open and when I open programs its often really slow. I have seen a bunch of people recommend etresoft. I ran the check and here are my results. Would really appreciate someone helping me. I have looked into possibly upgrading ram anything on the hard drive I should upgrade?
    Problem description:
    slow opening programs sometime freezes
    EtreCheck version: 2.1.5 (108)
    Report generated December 23, 2014 at 2:59:21 PM EST
    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Adware] links for help removing adware.
    Hardware Information: ℹ️
      MacBook Pro (13-inch, Late 2011) (Verified)
      MacBook Pro - model: MacBookPro8,1
      1 2.8 GHz Intel Core i7 CPU: 2-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1333 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 384 MB
      Color LCD 1280 x 800
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Uptime: 18:14:29
    Disk Information: ℹ️
      TOSHIBA MK7559GSXF disk0 : (750.16 GB)
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) / : 748.93 GB (699.12 GB free)
      Encrypted AES-XTS Unlocked
      Core Storage: disk0s2 749.30 GB Online
      HL-DT-ST DVDRW  GS23NR 
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Adware: ℹ️
      Geneio [Remove]
    Kernel Extensions: ℹ️
      /Library/Extensions
      [loaded] com.avatron.AVExFramebuffer (1.7 - SDK 10.9) [Support]
      [loaded] com.avatron.AVExVideo (1.7 - SDK 10.9) [Support]
      /System/Library/Extensions
      [not loaded] com.MCCI.SLAB_USBtoUART (1.02.0f2) [Support]
    Launch Agents: ℹ️
      [invalid?] com.divx.dms.agent.plist [Support]
      [invalid?] com.divx.update.agent.plist [Support]
      [loaded] com.hp.help.tocgenerator.plist [Support]
      [loaded] com.oracle.java.Java-Updater.plist [Support]
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist [Support]
      [loaded] com.macpaw.CleanMyMac2.Agent.plist [Support]
      [loaded] com.microsoft.office.licensing.helper.plist [Support]
      [loaded] com.oracle.java.Helper-Tool.plist [Support]
      [invalid?] com.sharpcast.xfsmond.plist [Support]
    User Launch Agents: ℹ️
      [loaded] com.adobe.ARM.[...].plist [Support]
      [invalid?] com.divx.agent.postinstall.plist [Support]
      [loaded] com.google.keystone.agent.plist [Support]
      [running] com.spotify.webhelper.plist [Support]
    User Login Items: ℹ️
      Air Display Host Application (/Applications/Air Display Host.app)
      HPEventHandler UNKNOWN (missing value)
      HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
      SymSecondaryLaunch UNKNOWN (missing value)
    Internet Plug-ins: ℹ️
      JavaAppletPlugin: Version: Java 7 Update 40 Check version
      SkyCaddiePlugIn: Version: 1.02 [Support]
      Default Browser: Version: 600 - SDK 10.10
      SlingPlayer: Version: Unknown - SDK 10.8 [Support]
      AdobePDFViewerNPAPI: Version: 10.1.13 [Support]
      FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
      Silverlight: Version: 5.0.61118.0 - SDK 10.6 [Support]
      Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
      QuickTime Plugin: Version: 7.7.3
      SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 [Support]
      AdobePDFViewer: Version: 10.1.13 [Support]
      DirectorShockwave: Version: 12.0.7r148 - SDK 10.6 [Support]
    Safari Extensions: ℹ️
      DivX Plus Web Player HTML5 <video> [Installed]
      Searchme [Installed] Adware! [Remove]
      Amazon Shopping Assistant [Installed] Adware! [Remove]
      Ebay Shopping Assistant [Installed] Adware! [Remove]
    3rd Party Preference Panes: ℹ️
      Connect360  [Support]
      Flash Player  [Support]
      Growl  [Support]
      Java  [Support]
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          11% System Information
          10% WindowServer
          7% Google Chrome
          4% ARM
          3% hidd
    Top Processes by Memory: ℹ️
      186 MB Google Chrome
      129 MB mds_stores
      94 MB Microsoft Excel
      94 MB WindowServer
      89 MB Google Chrome Helper
    Virtual Memory Information: ℹ️
      88 MB Free RAM
      1.54 GB Active RAM
      1.43 GB Inactive RAM
      1.18 GB Wired RAM
      2.74 GB Page-ins
      2 MB Page-outs
    Diagnostics Information: ℹ️
      Dec 22, 2014, 08:45:31 PM Self test - passed
      Dec 21, 2014, 01:07:54 PM /Library/Logs/DiagnosticReports/softwareupdated_2014-12-21-130754_[redacted].cp u_resource.diag [Details]

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    Click the Clear Display icon in the toolbar. Then take an action that isn't working the way you expect. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name or email address, may appear in the log. Anonymize before posting.

  • MacBook Pro Freezes starting up, What do I do?

    MacBook Pro Freezes starting up since I upgraded to Yosemite from Mavericks... What do I do?

    Hi Ralph, thanx for your quick answer...
    The thing is that I could get tothe login screen but once i got my password introduced, the status bar froze like at 45% and then nothing else happened.
    I decided to get back to mavericks, which I did but after several hours  installing/downloading from a bootable pendrive that I have with Mavericks on it, when the time came to install an error kept occurring so I just had to take out the hard drive, save my data and swipe all of it out so I could perform a clean installation with a formatted disk, which due to little time left at the office, will perform today when I get there in the morning. Thank you again, I'll write againwhen I finish installing Yosemite, hopefully without trouble.

Maybe you are looking for