Macbook Pro Retina showing pixels on top menu randomly?

Hi all,
My mid-2014 15" Macbook Pro randomly "loses" its retina display at the top menu (becomes pixel-y), where the battery, sound, and wifi logos are (on the top right side of the screen). A restart fixes the issue, but I want to know if this is an issue that can be fixed?
Thanks,

Take a picture of this phenomenon when it occurs. Then make an appointment at an Apple store genius bar. Show them the picture and have them examine the MBP. This is not normal behavior and they should fix the MBP under the warranty provisions.
Ciao.

Similar Messages

New Macbook Pro Retina is pixelated on external monitor

I have recently bought a Macbook Pro Retina Display 13" and when I connect it to my external monitor (Samsung) with a HDMI cable the screen is blurry and pixelated. I have connected my old macbook to this monitor with no problems. I tried adjusting the settings etc and some other tips I found online but nothing has worked. Has anyone else had any luck rectifying this problem?
It's a massive pain as I the monitor is reasonably new and I need it in order to study comfortably.

I have an HP 2311x as well. I'm using an HDMI cable and am not having any issues getting the screen to display. I know you said the cable works with a PC but have you tried a different HDMI cable just in case. It might be worth a try. Other than that, I'm not much help.
The issue I had when plugging this monitor into my MBP retina was that the image was very blurry on the HP 2311x. I almost gave up on using it and was going to just buy a Thunderbolt display but after much research I found a custom firmware update that fixed the underscan/blurriness issue. So be prepared for that if you get the screen to display.
If I can find that resource, I will post it here.
Good luck!

MacBook Pro Retina showing spinning ball issues even after Main Logic Board Replacement

HI there!
I'm a proud owner of Macbook Pro, 15 inch, late 2013 model. It has 2.6 GHz Intel Core i7 processor; 16 GB Ram, 1 TB PCIe based SSD. The software version is OS X 10.9.4. I have AppleCare.
1. MY mac developed rainbow beach ball issues. Sometimes it'll last for ages. I took several videos of them. I spent hours chatting with online Apple advisors. They did everything they could possibly do: Repair Disk, Repair Disk Permissions, SMC reset, PRAM reset. When nothing worked, I did clean-install the Mac six or seven times. Every time other apps would randomly cause the spinning ball issues. My Mac even restarted all on a sudden because of kernel panic. So at last, I took it to an Apple Store which is a one-mile drive from London. They diagnosed it as a graphics issues and replaced the Main Logic Board and put it to standard testing which revealed no other anomalies. After the repair, I noticed that dock icons remain present for a dew seconds when I restart or shut down the computer. So this time I took it to a London Apple Retail Store. The Genius at first diagnosed it as a display burn-in issues and sent it to be replaced with a new one. However, next day the technician who actually worked on the computer, phoned me saying that they could not reproduce any issues and did not replace the display either. I went to take my Mac back and discovered that the dock icons stuff still persist when restarting or shutting down the Mac. When I drew their attention, they told me that it was a software issue that Apple is aware of. Apple might resolve the issues in the future updates. Well, after getting back to my hotel room, I clean-installed my OS from USB and the dock icon issues were gone. Same version of software, but different behavior.
2. But that's not the reason I'm here. My Mac has again begun to show the rainbow beach ball one day after the repair, when I try to connect to my Airport Time Capsule through Finder in order to selectively transfer files to my Mac. This time the spinning ball would last for a very short time. But if I want, I can regularly reproduce them. I've also noticed this when installing MS Office for Mac 2011 edition. I'm sure I'll get the nasty ball as I use the Mac more and more.
3. I've got some questions: Can it be that during the MLB replacement, some other connectors got harmed? Or the issues are not specific to graphics only? Why didn't Apple find any anomalies during testing? I'll go to Apple Retail Store again, when I get the chance to. Once there, can I ask them for a full replacement of the Mac? Shall they take my request otherwise? I really don't feel comfortable using a shouldered computer which is going to go through many parts replacements.
4. I sincerely need your feedback. Please help me guys out there.

Applecare was no help at all. I called and did the complaint. They confirmed that it is registered to me and everything but essetially told me that they cant give me answers as to what is taking so long. They knew a repair was in progress but wanted to set me up with an appointment at an apple store? (the nearest Apple retail store is Billings which is 240 miles away, or about 4 hours). i tell them its at the repair place and they go on to tell me they can send me a box to mail it in and have it reapir by them.. They are trying to shift the blame to the AASP and his rep. But he said he has been trying with very few answers from Apple as well

Macbook Pro Retina Display Pixel / Dust Scratch problem

I have a MBP 15' Retina purchased in October 2012 and last night noticed a number of small white dots on the screen which appeared to be dead pixels, booked into the genius bar this morning and was told that the dead pixels were actually dust scratches where a small piece of dust had got caught between the screen and keyboard when it was closed and had damaged the screen. You can feel tiny bumps if you run your finger nail over the areas so this may be the case but while it may be the reason you'd expect that a $3500 machine wouldn't have a design fault that allows tiny dust particles to damage the screen.
The Genius said that this was a known issue and that while it had been escalated with other customers' machines, the issue is cosmetic and not covered under warranty.
Has anyone else had this issue and what were the /are the steps to getting the screen replaced under warranty given that this apprears to be a known isssue and shouldn't happen to a $3500 computer.
Thanks

This is a load of malarky!!! Do you know how big the dust particle has to be in order to chip the screen. Remember there is a rubber seal that runs the edge of the screen, and this is 1mm in height. So what we are talking about is something the size of a large grain of sand.
Ok, lets say you have this, the sand must be very sharp, in order to chip glass. Secondly, if you press gently on the glass while looking at a light in the reflection of the glass, you will see it distort, right? So that means, even a 1mm piece of dust is not going to "Chip" it.
Ok, lets say, that you happen to drop your wifes 0.2 carat diamond on your keyboard and close the screen. In this case, yes it may chip the glass, but I ask you, don't you think that this kind of protrusion would at least result in a scratch on the aluminium body? What is not known by these guys is that this glass is crystalline. If the manufacturing process doesn't go well, it can sometimes cause fault lines in the crystallisation structure. Not all glass chips are physical. In fact, heating and mild distortion of the glass could cause chips in weakened areas.
I AM 100% sure that if anyone threatens legal action they would replace the screen. Any laboratory low-end microscope will examine the chip and will clearly show the crystal in the glass flaking. Did someone say CLASS ACTION.
I have this issue after having the laptop for 3 days, I AM VERY ANGRY that the twerp at genius who thinks he is very intelligent, tries to fast-talk his way out of things. I am not one to make a scene at the store and dont think this gets us anywhere, but Apple needs to step up and train these nappy-heads about these things.
I mean, I have had laptops for 20 years, I have had scratches, cracks, smirks, plastic burns on the screens, but NEVER a chip in the glass, only time I have seen a chip is on my windscreen, and doesn't that look different? This is one for the courts, I am not happy that I have spent so much on a MBP now and have to live with the fear that the screen can spontaneously crack, perhaps even explode in a mushroom cloud (ok, that one was comedy relief).
I am a very honest person as most of us are here, and the bearded baboons at Genius have no right to call me or any of us liars, granted there are 1% of people who come in any lie, but the other 99% are loyal RETURNING customers, this is why Apple has been successful, not cos of the flarnin (that word is so I dont get sensored,!!) logo! Laptops are portable devices and don't belong behind museum glass. If Apple "Stuffed Up" with this design, that is ok, however they should take a few bucks off their soaring share price and help the consumers who help them succeed. Either redesign the product, do a recall on all your machines, or at least don't be a JE_RK about replacing machines still under warranty and make out that YOUR customers are liars.
The problem with a monopoly is not the company, its the staff who get a rush out of feeling like they are somehow in a position of power, but go home and realise they are only paid $20/h and get grounded for coming home too late.
I say, take action, prove your point, and don't take their nonsense.
(In case you are wondering, this was a rant, mainly at the Genius boys!!! But some good points.... I hope :D)

Lightroom CC burning through RAM and pushing up CPU usage above 400% (MacBook Pro Retina, 15", 16GB RAM, Top Spec)

So as the new version of LR was released I've upgraded to CC. LR CC was running really slow compared to LR 5.6 so I disabled graphics acceleration as recommended by a few users here on the Adobe forums.
Now I'm having a problem that whenever I start editing in the basic tab on the develop module, LR CC sucks all my RAM (all 16GB according to memory clean/activity monitor) and my CPU goes into overdrive (I clocked it over 400% on average using Activity monitor app). The fans start spinning up and the laptop starts heating up. As soon as I close the develop module it goes back to normal. I pretty much can't edit anything in LR at the moment. Photoshop CC in contrast runs like a rocket ship, with none of the issues described above.
Anyone else experiencing this?
I've had a look at limiting the RAM usage for Lightroom but there doesn't seem to be a menu option for it.

She's flying! Thats on the down cycle too. I couldn't catch it fast enough but it was over and above 600 at one point.

Windows 7 on MacBook Pro Retina late 2013. Showing popup window as "Windows detected a hard disk problem"

I have installed Windows 7 64 bit version in my MacBook Pro Retina(13") late 2013 model . It was working fine from last 8 months but recently popup window showing as "Windows detected a hard disk problem" once login. Please check the following image.
I have contacted Apple Support team. They have tested the hard disk while booting from Mac OS and all the reports showing as hard disk is fine. Then I thought might be it was some virus and removed the Bootcamp partition and re-installed Windows 7 Operating System. But once updated Windows 7 with latest updates. This message showing again.
Would you please help me out to fix this issue. Anybody faced similar issue?

No I think that all drive are really on failure
I've boot with an ubuntu livecd and smartmontools see also the failure.
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate     0x001a   200   200   000    Old_age   Always       -       0
5 Reallocated_Sector_Ct   0x0033   100   100   000    Pre-fail Always       -       0
9 Power_On_Hours          0x0032   099   099   000    Old_age   Always       -       1872
12 Power_Cycle_Count       0x0032   099   099   000    Old_age   Always       -       762
169 Unknown_Attribute       0x0013   253   253   010    Pre-fail Always       -       4003597393408
173 Unknown_Attribute       0x0036   100   100   100    Old_age   Always   FAILING_NOW 12124890467160
174 Unknown_Attribute       0x0022   099   099   000    Old_age   Always       -       7469954
175 Program_Fail_Count_Chip 0x0022   099   099   000    Old_age   Always       -       4989854
192 Power-Off_Retract_Count 0x0012   099   099   000    Old_age   Always       -       31
194 Temperature_Celsius     0x0022   064   064   000    Old_age   Always       -       36 (Min/Max 11/75)
197 Current_Pending_Sector 0x0022   100   100   000    Old_age   Always       -       0
199 UDMA_CRC_Error_Count    0x001a   200   199   000    Old_age   Always       -       0
240 Unknown_SSD_Attribute   0x0022   100   100   000    Old_age   Always       -       0
When I use the Mac disk tools from the startup menu, it see also the problem.
Now the big question is : Why I've this type of issue with 2 MBA and 1 Macbook pro 15".
Their configurations are the same : windows 7 with truecrypt.
Maybe Windows drastically reduces the lifetime of the Apple SSD drive.
The 3 Mac are used for less than 6 month !!!!

MacBook Pro Retina Display - Crack/Pixel explosion?

A week or so ago I noticed what looked to be a spec of dirt on my 6 month old MacBook Pro retina screen. However it actually is some sort of chip/crack in the display. There are a few pixels which are now permanently white and you can see the hole with the naked eye and feel it quite easily. It almost looks as if a pen or something has been jammed into the screen but I take good care of my MacBook and haven't caught anything on the screen as far as I'm aware.
I did a search on here and saw that several people have reported "pixel explosions" where dead pixels have burned a hole into the screen. I took my MacBook into the Apple with printouts of several discussions of others reporting the same problem with a hole in the screen but the Genius refused to do anything in my case. She basically said it was impossible for the hole to be anything but my fault despite the forum threads I showed her. Is it worth me taking it into a different Apple store for a second opinion or am I stuck with this annoying hole in the bottom left of my screen forever?

I just found out the same thing on my MBPr tonight,acturally i got three this holes two small and one big one, I'm very disappointing, I have been searching and there are many versions of the solutions, some lucky people manage to get replaced, but some people like you didn't convince the genius people for a replacement, have you tried different apple store yet, maybe it depends on the people's mood at the apple store, I'm going to try my luck next Monday, finger crossed, I think i will definitely try different store if i cannot get it replaced, hopefully i will show you my good news. otherwise i will be very sad if i can get it replaced, I'm the Sheldon Cooper(from "bigbang theroy") kind of people, and i will be stare at the point forever and frustrated.

Pixelated text and graphics in MacBook Pro Retina

Why are text and graphics in pixelated in Numbers and iBooks applications, to name two, on the MacBook Pro Retina? All updates have been downloaded.

Clinton- The problem is that the way things are setup is a bit confusing. Apple doesn't let us use the actual full resolution of 2880 x 1800, in relateive size. There is a hack to see the screen at full native resolution, and it's unbelievably small. So what they do is use the pixels, but use 4 vs 1, and thus they make the UI look like it would look as standard 1440 x 900 display. I have an old 15" and looking at both, the UI is the same relative size on the screen. However the retina is using more pixels to make the same physical size.
Now, Apple also lets apps use 1:1 within their "working area." For instance, if you view a graphic on a web page, it shows it doubled, and pixelated. But if you drag that image to the desktop then open in Preview, preview will show it half size of Safari, but in actual resolution. it's sharp, but half the size of Safari, as Safari is doubling it. So apps can take advantage of that but will have to be updated. Pixelmator isn't updated, and graphics/text/vectors are blurry in their work area, but once you save/export, and view in preview, they are perfect.
So there is going to be a lot of strange stuff going on until everyone gets on the same page.
I did find you can view Pages/Numbers with better resolution (just not icons) by right-clicking "get info" and unchecking open in low resolution. But Pages acts weird. I will post a screenshot in a minute about what I mentioend about apps using the native resolution within work spaces.
Bryan

Why does macbook pro retina display shows 512 mb?

i have bought a macbook pro retina and ofcourse its 1gb display card but when i check about info ( about this mac ) it shows 512 mb instead 1 gb. why?

There are two GPUs in the retina MacBook Pro. One is the Intel HD Graphics 4000 and the other is the Nvidia GeForce GT 650M. The Intel GPU has 512Mb and the NVIDIA GPU has 1GB. The Intel GPU does not use a lot of power but is not as powerful as the NVIDIA one. The OS automatically switches between the two depending on what you are doing on the machine unless you disable the auto-switching.
You can get much more detailed report about your system including the graphics hardware by selecting "About This Mac" under the Apple menu then clicking on the "More Info..." button then the "System Report" button. The Graphics/Displays section under hardware in the window will show you both GPUs.

MacBook Pro retina dead/stuck pixel

Hi this morning I turnd on my mac. And when watching a video, that had a dark background I noticed a white dot on the screen. I tried to clean it but it did not move. I did a bit of research and have come to think this is a dead or stuck Pixel. It shows on dark backgrounds, and shows up as a little dark dot on white background. If you look at it for a magnifying glass you can see the colours within the pixels. Is it stuck? I've seen some videos online that apparently fix dead pixels. and programs that is JFixit. Do these work? My one year warranty has just run out so if I have to go to apple, I will have to get AppleCare. how much is this cost for my mbpr if I have o get it.
Any helped be appreciated. This appears to be a common problem on MacBook Pro Ratners. So some more publicity about it would be good. Any help would be appreciated thank you very much.

Hey.. I had the same problem with my Macbook pro Retina 15. On discovering the same spot on my screen, i rushed to the apple store from where i bought this macbook. They seeing my problem immediately took my macbook for LCD replacement and asked me come after 15 working days> But after 2-3 days they gave me a call that this cannot be replaced since they are not getting permission and the required part from the apple. So i called on the apple customer care and registered my complained. Firstly they even said that this is the first time they are ecountering such problem n asked me to keep my mac with me n observe whether this SPOT increases in future or not, and only if it did, they will replace it. I strongly opposed this coz i have spent 150K for my machine and therefore i will except no less than a new machine.
After hours of discussions with the head of the techinical team and the US team, and after 7 days approx, they decided to give my machine green signal for LCD replacement, and also asked the service centre to get it done ASAP and also supplied the req. part.
n today, my machine is working perfectly fine and has no probs with the display.
I would suggest you to take same and immediate action abt this and donnot except anything less that a perfectly working machine.
All the Best !! (y)

My left shift key on Macbook Pro Retina (15") is behaving like the F11 key (show/hide open windows). The key behaves the same for the laptop keyboard and for an external Apple keyboard? This just started in last week after 6 months of use

My left shift key on Macbook Pro Retina (15") is behaving like the F11 key (show/hide open windows).
The left shift key behaves the same on the laptop keyboard and on an external Apple keyboard.
This just started in last week after 6 months of use. The right shift key and other keys on the keyboard all appear to work correctly.
Suggestions greatly appreciated.

I have a solution to this issue now after a discussion with Apple Support. Some where in the last few weeks, there was a change in the key that would do a Show Desktop under the Mission Control settings in the System Preferences. Even though the key sequence that was shown for the Show Desktop setting did not include the Left SHift key, by changing this first to having no key sequence and applying that and then changing it back to the F11 key, the Left SHift key issue that I was having has cleared up.
A second issue that was uncovered was that the SSD had some issues (uncovered when I ran Disk Utility using the Repair Disk key). I had to restart and use the Disk Utility through the Command R sequence to get to the stand alone Disk Utility. The SSD appears to be running better as a result as well.
Hope that this is of use to someone else in the future.

Messages no longer showing up on my MacBook Pro Retina

I vaguely recall being prompted to sign in to my iCloud account while on my MacBook Pro Retina; immediately thereafter, I stopped receiving messages on my MacBook Pro Retina. In fact, when sending messages via my MacBook Pro Retina, message recipients showed me how messages now appear to be coming from my iCloud account...
what must I do to once again receive messages on my MacBook Pro Retina?

OK, gang...almost an hour on the phone with Apple Care, and this is what I found if you want to reply with your MacBook to messages sent to your iPhone:
1) on your iPhone, go to to settings, messages, and make sure you are signed in to your Apple ID account
2) on your MacBook, go to messages, preferences, and make sure your phone number is checked among the accounts...and that "start new conversations from:" is followed by your phone number

Photoshop CS5.1 Pixelated on Macbook Pro Retina Display

Hello!
I am a photography student who just bought a new macbook pro retina display. I use Photoshop a lot for my course so need help with this as quick as possible.
Everything on Photoshop seems to be pixelated which is not ideal right now. I also have an iMac which runs the same version of Photoshop and that is absolutely fine, never had a problem. My friend suggested downloading a trial version of the CC as this automatically sorted hers out but did not mine. Any suggestions at all will be SO helpful as I've researched into this problem and are yet to find an answer!

Very simple. The hiDPI Macintoshes and MacOS support for same were released after CS6 was released. Some of the CS6 applications got upgrades to support these hiDPI displays; others including InDesign did not get such upgrades until the CC 2013 version.
Sorry, but there is not anything you can do about this with CS5-vintage software.
- Dov

Macbook Pro Retina Display & Adobe programs are pixelated

Hi. I just purchased a new Macbook Pro Retina Display and have installed CS 5.5 Design Standards to it. When I open the programs (any program: inDesign, Photoshop, etc), the image is pixelated and in low resolution. When I export what I'm working on it looks crisp and great but the software itself is pixelated. Are there any upgrades / updates for CS 5.5 that will fix this problem? Or will there be in the future? I cannot afford to get CS 6 quite yet and am wondering if I should return my Mac and downgrade to get rid of the retina display?? Thanks.

To get Retina support, you'll have to upgrade to CS6 or join the Adobe Creative Cloud.
https://creativecloud-specialoffer.adobe.com/special-offer/
Retina support arrive in Photoshop CS6 (13.0.1 and Cloud 13.1). It will not be added to CS5.5
http://mashable.com/2012/12/10/adobe-photoshop-retina-update/

My MacBook Pro retina 2013 won't charge. I've checked all connections which are all ok. Little red light shows on magnetic plug, instead of usual green.

My MacBook Pro retina 2013 won't charge. I've checked all connections which are all ok. Little red light shows on magnetic plug, instead of usual green.

If you are seeing a Red LED, you may have a faulty MagSafe Adapter.
I remember reading that the orange light is produced by a combination of a Red and Green LED. If that's the case, It seems that the adapter isn't lighting the green LED properly at that time.
I would suggest you seek service with your nearest Genius Bar (Apple Retail Store) or Apple Authorised Service Provider as they have access to diagnostics which may assist in isolating any hardware issues you may be experiencing.
Cheers.

Macbook Pro Retina showing pixels on top menu randomly?

Similar Messages

Maybe you are looking for