Macbook Pro shut down because the battery power ran out. Now I cannot start it and the battery will not charge. Only one green battery charge light lights up and blinks.

My Macbook Pro shut down because the battery power ran out. Now I cannot start it and the battery will not charge. Only one green battery charge light lights up and blinks on the left side. I am running Lion. How do I get this to charge and turn on? Thanks

If your model Macbook Pro is the calibrating model, let the battery calibrate. 
If not, and are still under warrant or have Apple Care, give them a call and get a case number.  Otherwise, take the computer to an Apple store or an AASP.  Whichever is more convenient for you. 

Similar Messages

  • Macbook pro  shuts down at 15% battery

    ok so my macbook pro shuts down at 15% battery by it self without warning just started happening yesterday i got this model in october 2009. Need to know if i have to get a new battery confused with what is wrong with it any reply would be greatly appreciated

    In System Profiler/Power what does it say about the Cycles and Condition ?
    Reset the SMC (System Management Controller) and re-calibrate the Battery (you should re-calibrate every couple of months).

  • MacBook Pro shuts down when i close the lid

    Hey,
    My MacBook Pro shuts down when i close the lid.
    It started to do this one or two times, but now it is every time.
    I have the latest battery update, so this should not be the issue here..
    Any sugestions??
    I have started to suspect the it might be some faulty conecctions or somthing..

    If it's unable to go into the proper sleep state for some reason then it will do that.
    Run /Utilities/Console and click 'All Messages' top left then close the lid, wait a minute then open it again - if it's shut down then reboot and open Console again and check the latest log lines looking for 'sleepimage' - it should give you an indication of what happened/didn't. If you're not sure what it all means post _just those lines_ here.

  • MacBook pro shuts down at 50% battery life!

    MacBook Pro shuts down at 50% battery left! Any suggestions. When in use it is usually plgged in

    Reset SMC.
    http://support.apple.com/kb/HT3964
    Choose the appropriate method.

  • My macbook pro shuts down OSX and all my programs when the lid is closed

    Hi,
    I am having a problem. My macbook pro shuts down OSX and all my programs when the lid is closed. I close the lid, and then I hear the shutdown music and then when I open it again it automatically restarts OSX and all my windows and programs are closed, any info gone.
    This doesn't happen all the time. Just once a day or maybe twice a day. It seems like it happens basically when I have my computer just the way I want it, to keep an eye on things for the day.
    I just recently switched to a mac and while somewhat savvy, I am not a programmer or techie, but it seems to me that when I shut the lid, it should do the same thing every time.
    I have a intel core 2 duo 17 inch macbook pro with 2.33 processr and 2 gig ram, if that helps.
    I am in alaska and there is no genius bar here and I am hoping to figure this out before I begin bugging our local independant mac store about this.
    Thanks in advance,
    Lylah
    17 inch Macbook Pro   Mac OS X (10.4.9)   intel core 2 duo 2.33g. 2 gig ram

    Ahhh, enlightenment!
    That would make sense. What I usually do, after closing the lid, is to wait for the apple to turn off and then set it down on it's side leaning it against the side table. I will try to wait for it to indicate that it is fully asleep before I move it next time. Personally, I prefer my computer to NOT fall asleep at all, but I am told it is not an option. Apparently this function is hardware related accoring to my local mac shop. They tracked it down for me because I hated this feature when I first bought my computer and was trying some way around it.
    The shutdown music I was refering to was that music the mac makes when shutting down, which doesnt usually occur when it goes to sleep, unless it is malfunctioning like this.
    What does resetting the pmu do? (what is a pmu as well?)
    Thank you very much.
    Lylah

  • My girlfriends Macbook Pro shuts down at the Apple Logo....

    My girlfriends Macbook Pro shuts down at the Apple Logo....
    1)I start the computer
    2)It loads to the apple logo
    3)A progress bar shows and loads about 5% then it dissappears and a few seconds later the macbook pro shuts down.
    Any solutions?
    If not, is there any way for me to reinstall the os without losing any files such as(any of her pictures, music, etc)?

    Hi S,
    See if you can run Repair Disk: Boot frominstall disc (insert disc > restart > immediately hold down c key andkeep holding it until you see “Preparing Installation”) > at first screenselect the language and click Continue > click on the Utilities Menu in themenu bar > open Disk Utility > select your HD in the panel on the leftside> click Repair Disk at bottom of main window. Run this at least twice,and keep running it until it says “appears ok” twice in a row. If that doesn’thappen, you may need a stronger utility such as DiskWarrior or if the directoryis damaged beyond repair, you may need to reinstall the OS, or you may have a damagedHD (repair utilities can only repair the directory structure, not the HDitself). When this is finished, quit Disk Utility, quit the installer, andrestart. Once booted normally, go to Applications > Utilities > DiskUtility and run Repair Permissions.

  • My macbook pro shutted down and cannot start it again. The charger light it is flashing in red

    My macbook pro shutted down and cannot start it again. The charger light it is flashing in red

    Take it in for service. Either the charger has failed or something on the motherboard.

  • My macbook pro shuts down and doesnt let me turn it on after a few days i try to turn it on and it works but then after a few hours or so of using it it turns off again and the cycle of me waiting days to turn it back on happens again whats the prob?

    my macbook pro shuts down and doesnt let me turn it on after a few days i try to turn it on and it works but then after a few hours or so of using it it turns off again and the cycle of me waiting days to turn it back on happens again whats the prob?

    If you haven't already done so, try this simple step first.

  • My 15" Macbook Pro, shuts down by it self (Random occurrence).

    My 15" Macbook Pro, shuts down (randomly) by it self, some times it will not turn on, and some other times (very rarely) the fans go on “very loudly” the second I turn it on. But the computer, does not turn on at all, even with the battery fully charged and the fans runing full blast.
    Some other times, it will not wake up. It will only turn on or wake up if connected to the power adapter, even if the battery is fully charged.
    I have already reset (a couple times) de firmware, the smc and he pmu and the problem persists.
    Al this goes on randomly and unpredictably. Some times it works just fine for 4 or 5 days and the suddenly something happens.
    I also think that some times the computer runs extremely hot.
    PLEASE HELP!!!!!!
    [email protected]
    15' MacBook Pro   Mac OS X (10.4.8)  

    I have the same thing happening with a new macbook I bought my wife and I called apple today and after going back and forth between apple care and apple customer service they are shipping me out a new replacement macbook as it is less than 30 days since I bought it. I am waiting for their email with the Fed ex info so I can send this one back and then they will send out the new one.
    If it is still in warranty I suggest you call Apple customer service and let them know how bad it is and insist on a new one!
    This one also reboots at the slightest movement and it took me several tries to finally log in on it tonight to delete all the user accounts before I send it back!
    Hopefully the replacement one is glitch free!
    Powerbook G4 1 ghz   Mac OS X (10.4.8)  
    Powerbook G4 1 ghz   Mac OS X (10.4.8)  

  • MacBook Pro shuts down when I close lid. How can I prevent it?

    MacBook Pro shuts down when I close lid. How can I prevent it?

    Power or other problems related to unexpected system sleep, shutdown, lights or fans call for an SMC reset. Read all the steps.
    Before Resetting the SMC
    Try each of the following steps in this order before you reset the SMC. Test the issue after completing each troubleshooting step to determine if the issue still occurs.
    Press Command + Option + Escape to force quit any application that is not responding.
    Put your Mac to sleep by choosing the Apple () menu from the upper-left menu bar and then choosing Sleep. Wake the computer after it has gone to sleep.
    Restart your Mac by choosing the Apple () menu from the upper-left menu bar and then choosing Restart.
    Shut down your Mac by choosing the Apple () menu from the upper-left menu bar and then choosing Shut Down.
    Resetting the SMC on portables with a battery you should not remove on your own
    Shut down the computer.
    Plug in the MagSafe power adapter to a power source, connecting it to the Mac if it's not already connected.
    On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time. The power adapter indicator light may cycle off / on once.
    Release all the keys and the power button at the same time.
    Press the power button to turn on the computer.

  • My macbook pro shuts down automatically

    Hi,
    My macbook pro battery condition has been showing that it needs to be replaced soon. Ever since I knew my battery was weak, I started using my macbook by always connection it to the power adapter that way the power source would be from adapter. Since last two days, while in use macbook pro shuts down on me automatically. It never said shutting down or anything like that. The screen just went blank instantly and when i checked the battery indicator lights, all of the battery is drained. When I presses the power button it started and then instantly shut down again. After few mins of  repeating, I am finally able to see that my computer is getting turned on. But this issue repeats almost on a daily basis since the last three four days. Even if my battery went bad, I should be able to use my computer by connecting it to the power adapter, right ? or do I have to mandatorily replace battery for my computer to work ? please help.

    Resetting SMC
    Read the support paper at the link
    http://support.apple.com/kb/ht3964
             MacBook Pro (Early 2009) and later, all models of MacBook Air, and MacBook (Late 2009).
    Shut down the computer.
    Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
    On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
    Release all the keys and the power button at the same time.
    Press the power button to turn on the computer. 
    Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.

  • On starting up, my macbook pro shuts down after 25 seconds of booting up.

    Hi there. On starting up, my macbook pro shuts down after 25 seconds of booting up. The time bar comes on for a while before it simply goes blank and switches off without any notification. Battery iappears charged. Could it be a virus? Help please!! O

    Reinstall Lion, Mountain Lion, or Mavericks without erasing drive
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Repair
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu.
    Reinstall Mountain Lion or Mavericks
    OS X Mavericks- Reinstall OS X
    OS X Mountain Lion- Reinstall OS X
    OS X Lion- Reinstall Mac OS X
         Note: You will need an active Internet connection. I suggest using Ethernet
                     if possible because it is three times faster than wireless.

  • Macbook Pro shutting down. Hardware error code 4MEM/62/40000000:0x7f537f90

    Macbook Pro shutting down. Not the same action making it shutdown. Anywhere from being online to attaching a photo to an email to working in Word or Photoshop. Even after it's closed and not being used. I come back to it being shut off and saying it had to restart because of a problem. I ran the Hardware check and got the Hardware error code 4MEM/62/40000000:0x7f537f90.
    I must say I am quite disappointed. I have used Mac for work but had a PC since day one, and I JUST got this Macbook Pro in Dec. I was delighted that Mac usually didn't have as many problems with viruses etc as PC. And now last couple days, constantly shutting itself down. The closest store to me is a few hrs away. I am in South Dakota, store is in Minnesota Any help would be appreciated.

    Can you post a screen shot of About This Mac -> (More Info) -> System Report -> Memory and click on each DIMM and post the bottom right pane. You can also do the same without a screen shot using just text version using the following highlighted command in OSX Terminal. The output is also listed.
    system_profiler SPMemoryDataType
    Memory:
        Memory Slots:
          ECC: Disabled
          Upgradeable Memory: No
            BANK 0/DIMM0:
              Size: 8 GB
              Type: DDR3
              Speed: 1600 MHz
              Status: OK
              Manufacturer: 0x02FE
              Part Number: -
              Serial Number: -
            BANK 1/DIMM0:
              Size: 8 GB
              Type: DDR3
              Speed: 1600 MHz
              Status: OK
              Manufacturer: 0x02FE
              Part Number: -
              Serial Number: -

  • MacBook Pro shuts down and won't turn on

    My MacBook Pro shuts down suddenly and won't start after pushing the power button??????

    Hi r,
    Is it running very hot, as in, could this be a thermal shutdown? Download iStat Pro if you don't already have it.

  • My MacBook Pro shut down unexpectedly and won't connect to wifi now.

    My MacBook Pro shut down unexpectedly and won't connect to wifi now. All other devices in my house are connecting to the wifi just fine. The laptop just refuses to connect. Any ideas on how to fix this/what it might mean?

    Try a SMC reset:
    http://support.apple.com/kb/HT3964
    Follow directions for "A battery you should not remove yourself"
    Check the mage safe connector and port for any debris.

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