MacBook Pro shut down on its own resulting in 0% of CPU being idle

Dear Friends at Apple,
I'm concerned that the sudden & complete shut down and the fact that the notebook is running VERY HOT (temperature wise) is putting my 2010 MacBook Pro in danger of total ruin.  Is this an indication that the hard drive or CPU is about to burn up? 
Please help!!!  I'm SO VERY CONCERNED!  I  depend on my notebook so much!!!
Blessings and thanks,
cmpi5555

You may be right in your assessment regarding your Mac shutting down because it reaches the thermal shutdown temperature. The only thing that's a bit unusual is that it shouldn't reach that point after simply watching 16 minutes of YouTube videos.
Download the 14-day trial version of iStat Menus 4 and monitor your temps and your fan speeds. See if the temps increase and the fans are above 6000rpms when watching videos.
Call back,
Clinton

Similar Messages

  • Mac Pro shut down on its own, then on boot up it beeped steadily for 2 min?

    I put my 2009 Mac Pro to sleep then the next day I find it completely shut down! I boot it up and then I hear a steady beep (every second) for about 2 minutes. After 2 minutes the beeping went away.
    Any idea what caused Mac Pro to shut down on its own? And what does the steady beeping mean? The beeping is coming from inside the Mac Pro's speakers, not from my BOSE 5 computer speakers.
    I don't think there was a power outage as the UPS is fully charged, and I asked a neighbor across the street.

    I wasn't clear in my description, it's a steady continuous beep, it's a rhythmic beep -- it'll do this for 200 beeps or about 2-4 minutes.

  • White macbook pro shuts down when its not plugged it?

    Ever since my old charger broke my macbook shuts down whenever its not plugged in.

    That will happen if the battery dies. Have Apple replace it.

  • Macbook Pro 2010 upgraded from Mavericks to Yosemite keeps shutting down on its own

    I upgraded to OS X Yosemite about a month ago, I have a macbook pro 2010, and in the last two weeks it started shutting down on its own. At first when i'd wake it, the fan would come on loudly and then it would shut down. In the last couple of days, I would make sure all programs were shut when it wasn't in use and then put it to sleep but every time i'd return it would be shut down and need a hard restart. If i just pressed the on button lightly it wouldn't start. And when i turn it on the fan comes on immediately. I'm a publisher so I'm working in indesign and illustrator a lot but I keep a constant look out for my memory and this isn't the problem. I'm working to a deadline here and can't afford to lose my computer for 3 days in the mac store (I live in Barbados) to get it fixed. Any advise?
    Thanks

    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Select the most recent panic report (with a name that begins with "Kernel" and ends in ".panic") under the heading System Diagnostic Reports on the left. If you don't see that heading, select  
    View ▹ Show Log List
    from the menu bar. Post the entire contents of the report—the text, please, not a screenshot. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header and body of the report, if it’s present (it may not be.) Please don't post any other kind of diagnostic report, such as a hang report.

  • My MacBook Pro starts then shuts down on its own 4 seconds later. An idea on what I should do? Thanks!

    My MacBook Pro starts then shuts down on its own 4 seconds later. An idea on what I should do? Thanks!

    Is the little LED on your adapter's MagSafe plug glowing when it's connected? What color?
    It sounds as though your battery is drained and the adapter isn't charging it. Try resetting the SMC:
    http://support.apple.com/kb/HT3964
    That may start the battery charging again.

  • MacBook Pro won't boot and shut down on its own.

    Hi, I am running a Macbook Pro. My problem is that the OS froze during use, and I could not move the cursor. As which point I force shut down by holding the powerswitch. From that point onwards I could not get the machine to boot, it keep getting stuck at the grey screen with Apple icon. After loading at the grey screen for 15-20 mins it shuts down on its own.
    I've tried to reset SMC (shift-control-option + power button) and PRAM (Command-Option-P-R) but it dint work. Please help. Thanks.

    It appears your problem occured after you upgraded to 10.8.2, but if you did it right after the SSD and RAM switch then it's hard to tell exactly what is causing the issue.
    I advise returning back to factory, hold command option r boot and wipe everything and reinstall 10.8
    ..Step by Step to fix your Mac
    If the problem continues, then make a warranty/AppleCare call, hopefully you didn't strip the screw heads or leave any other tell tale damage inside.
    If your fine on 10.8.2 for some time, then switch the RAM and do a hardware test extended or Rember or Memtest to make sure the new RAM is not the issue.
    If that's fine then Carbon Copy Cloner to the external SSD and hold option key down to boot from it and test that.
    Then do the internal SSD switch and test that.
    Take your time, Mac's are so finicky and you can't just slap this or that and expect it all to immediatly work like it should.

  • Beer might have gone into MacBook Pro from the back, shut down on its own 5 minutes later. what to do?

    I'm currently working in Myanmar and no chance to going into a Mac service provider or store. I was using my Macbook Pro (mid 2010) when beer was spilled onto the table. I lifted the computer instantly and as i did not see liquid on the machine and also it had a protective cover i was sure no liquid got in. I removed the cover and it was dry but then 5 minutes later it shut down on its own and it would not turn back on or charge. I left it for an hour or so and then it turned back on and was charging but then since i thought that may be it was because some liquid got in, I turned it off again immediately and disconnected from power source.
    what is the best way to proceed knowing i won't be able to bring it in to a technician anytime soon?

    without on hand diagnostics, nobody can tell you the correct answer on that. No.
    5 minutes later it shut down on its own and it would not turn back on or charge.
    bad news
    Liquid spills, why your MacBook chassis is a one-way valve for spills
    After a substantial spill many people will turn their notebook upside down and shake it, not only does this not work, but it spreads liquid havoc throughout your machine and makes things often as bad as possible.
    The keyboard itself acts like a one way valve in the case of a substantial liquid spill. While liquid pours into the bottom chassis easy, it does not come out easily at all, and in the case of any spill, most of it will not come out by turning it upside down. Disconnect all power and contact Apple for diagnostics and repair.
    Do not attempt to, after a spill, ‘dry out your MacBook’ and test it
    After a spill most people invariably try to “dry out” their notebook by various methods, including hair dryers and otherwise. This both does not work, and after a substantial spill of any magnitude, even if the liquid was water, residue is left behind.
    There are additionally many very tight places inside your notebook where liquids will linger for a very long time, and cause corrosion or worse.
    Immediately unplug your notebook and contact Apple for in shop diagnostics and parts replacement.
    In the case of very minor spills people will “dry out” their notebook and feel success that their notebook is working ok, however invariably in nearly all instances after 4-14 days an error / fault pops up and is usually followed by more.
    In case of a spill, damage estimates are impossible,.....anything can be fixed, without question.......the question is cost.
    contact Apple for in shop diagnostics and cost estimation ....possible parts replacement.  

  • HP officejet pro 8600 Plus shuts down on its own while making numerous copies.

    My printer HP officejet Pro 8600 Plus keeps shutting down if I print or make more than 5 copies then gives me a message to avoid damage shut down the printer with the on button.  Well it shuts down on its own.  

    Hello mb_bernhardt,
    Welcome to the HP Support forums.  I understand that your Officejet Pro 8600 Plus printer is giving you a Printer Failure message and then the printer shuts down.  
    I’ve included the A 'Printer Failure' Message That Might Include an '0x610000f6' or '0x61xxxxxx' Error Code Displays o... document.  If the error message that you’ve received includes an Error code there is one set of instructions to follow, and if there is no Error code  there is another set of instructions to follow.
    Regards,
    Happytohelp01
    Please click on the Thumbs Up on the right to say “Thanks” for helping!
    Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
    I work on behalf of HP

  • Macbook Pro shuts down, then restarts every few hours

    Hello,
    I have a new Macbook Pro Retina 15"
    OS X 10.9
    Graphics: Intel Iris Pro 1024 MB
    A week ago I spilled some water on my macbook. I was able to wipe it off quickly, and shut down the mac. I let it dry for 24 hours. I then started it back up and it worked fine for the next few days. I'm not sure what's happening now is connected to this incident. I think it most likely isn't.
    Today, my Mac randomly shut down on it's own in the afternoon. I didn't know if this was overheating, or RAM or what. I didn't know if it also had to do with how many files I was downloading as I don't have much space on my mac.
    I connected it to power, opened it back up and it worked. Then I took off the charger, and went back to where I was. After a few hours this happened again. It shut down on its own. I should note that during this the Macbook didn't display a message of "Your macbook restarted because of a problem." It just shut down and restarted.
    This happened again 3 times. I checked the System Diagnostic Reports, and I could not see any Kernel panics. I have no idea where this is coming from. Please help.

    Hello,
    Thanks for your quick response. I have checked the software, and its status read that my Mac will never shut down automatically. I have since deleted the software and all its related files, but still have the problem.
    I took your advice about checking background processes as well, however, and using Activity Monitor saw one called 'task3runnerLE.' When I stop this from running I can download again without the Mac shutting down. So far so good! Problem is that when I reboot the computer ‘task3runnerLE’ is running again, and the Mac tries to shut down automatically after downloading. I could of course manually stop task3runnerLE from running each time I switch on the Mac, but I’d prefer to stop it from running at all. Any idea where this might have come from? (My guess is Mac Shutdown).

  • MacBook Pro shuts down when I close lid. How can I prevent it?

    MacBook Pro shuts down when I close lid. How can I prevent it?

    Power or other problems related to unexpected system sleep, shutdown, lights or fans call for an SMC reset. Read all the steps.
    Before Resetting the SMC
    Try each of the following steps in this order before you reset the SMC. Test the issue after completing each troubleshooting step to determine if the issue still occurs.
    Press Command + Option + Escape to force quit any application that is not responding.
    Put your Mac to sleep by choosing the Apple () menu from the upper-left menu bar and then choosing Sleep. Wake the computer after it has gone to sleep.
    Restart your Mac by choosing the Apple () menu from the upper-left menu bar and then choosing Restart.
    Shut down your Mac by choosing the Apple () menu from the upper-left menu bar and then choosing Shut Down.
    Resetting the SMC on portables with a battery you should not remove on your own
    Shut down the computer.
    Plug in the MagSafe power adapter to a power source, connecting it to the Mac if it's not already connected.
    On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time. The power adapter indicator light may cycle off / on once.
    Release all the keys and the power button at the same time.
    Press the power button to turn on the computer.

  • My macbook pro shuts down automatically

    Hi,
    My macbook pro battery condition has been showing that it needs to be replaced soon. Ever since I knew my battery was weak, I started using my macbook by always connection it to the power adapter that way the power source would be from adapter. Since last two days, while in use macbook pro shuts down on me automatically. It never said shutting down or anything like that. The screen just went blank instantly and when i checked the battery indicator lights, all of the battery is drained. When I presses the power button it started and then instantly shut down again. After few mins of  repeating, I am finally able to see that my computer is getting turned on. But this issue repeats almost on a daily basis since the last three four days. Even if my battery went bad, I should be able to use my computer by connecting it to the power adapter, right ? or do I have to mandatorily replace battery for my computer to work ? please help.

    Resetting SMC
    Read the support paper at the link
    http://support.apple.com/kb/ht3964
             MacBook Pro (Early 2009) and later, all models of MacBook Air, and MacBook (Late 2009).
    Shut down the computer.
    Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
    On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
    Release all the keys and the power button at the same time.
    Press the power button to turn on the computer. 
    Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.

  • Computer shuts down on its own even with full battery life.

    I purchased a new battery for my 13 inch aluminum MacBook. Installation was fine and dandy but even with a full charge, if I don't have my power adapter connected, the computer will shut down on its own without warning. Is there a fix for this?

    Have you reset the SMC?

  • My MacBook Pro shuts down when i connect a USB cable.

    My MacBook Pro shuts down when  i connect a USB cable, only when its a 30 pin apple cable. Well one USB shuts it down and the other one doesn't work at all.
    it only happens when i use an apple cable. It has no problem with my external drive nor with other things.
    Ps. i did use different apple cables and they all shut it down.

    What are you connecting? iPad, iPhone, what?
    When you say a 30-pin Apple cable do you mean a Lightening to USB cable?
    Little more info needed...
    Clinton

  • My iPad air keeps shutting down on its own!

    My iPad air keeps shutting down on its own, and this is the second IPad Air doing this. I really don't want to go trade it in for another. Does anyone have the same issue and is there a way to fix it? And yes I've done the manual reset and computer reset.

    Memory Size & The Impact of 64-bit Applications
    The iPad Air, like the iPhone 5s, ships with 1GB of LPDDR3 memory. Apple frowns upon dissection of review samples but I think it’s a safe bet that we’re not talking about a PoP (Package-on-Package) configuration but rather discrete, external DRAM here. It’s also probably a safe bet that even the iPad mini with Retina Display will ship with 1GB of memory as well.
    Something I didn’t have time to address in my iPhone 5s review was the impact of 64-bit applications on memory usage. I actually ran some tests after the 5s review hit but never got the chance to share the data, so I figured now is as good a time as any to do just that.
    Unlike traditional desktop OSes, iOS doesn’t support paging to disk (or in this case, NAND). Application data can either reside in memory or the associated process is terminated and has to be reloaded the next time you request it. It’s a decision likely made to both maintain user experience and limit the number of program/erase cycles on the internal NAND.
    The good news is that iOS was architected to run on as little hardware as possible and as a result tends to be quite memory efficient. There are also power implications of going to larger memories. The combination of these two things has kept Apple on the conservative side of increasing memory capacity on many iDevices.
    The move to a 64-bit platform however does complicate things a bit. Moving to a larger memory address space increases the size of pointers, which in turn can increase the footprint of 64-bit applications compared to their 32-bit counterparts. So although there’s clearly a performance uplift from app developers recompiling in 64-bit mode (more registers, access to new instructions), there’s also an associated memory footprint penalty. Since the iPad Air and iPhone 5s don’t feature a corresponding increase in memory capacity, I wondered if this might be a problem going forward.
    To find out I monitored total platform memory usage in a couple of scenarios. Before measuring I always manually quit all open apps and performed a hard reset on the device. Note that the data below is reporting both clean and dirty memory, so it’s possible that some of the memory space could be recovered in the event that another process needed it. I hoped to minimize the impact by always working on a cleanly reset platform and only testing one app at a time.
    I looked at memory usage under the following scenarios:
    1) A clean boot with no additional apps open
    2) Running Mobile Safari with 4 tabs open (two AnandTech.com tabs, two Apple.com tabs, all showing the same content)
    3) Infinity Blade 3 (64-bit enabled) sitting at the very first scene once you start the game
    4) iOS Maps in hybrid view with 3D mode enabled, with a WiFi assisted GPS lock on my physical location
    5) Google Maps in the same view, under the same conditions. I threw in this one to have a 32-bit app reference point.
    In general you’re looking at a 20 - 30% increase in memory footprint when dealing with an all 64-bit environment. At worst, the device’s total memory usage never exceeded 60% of what ships with the platform but these are admittedly fairly light use cases. With more apps open, including some doing work in the background, I do see relatively aggressive eviction of apps from memory. The most visible case is when Safari tabs have to be reloaded upon switching to them. Applications being evicted from memory don’t tend to be a huge problem since the A7 can reload them quickly.
    The tricky part is you don’t really need all that much more memory. Unfortunately as with any dual-channel memory architecture, you’re fairly limited in how you can increase memory capacity and still get peak performance. Apple’s only move here would be to go to 2GB, which understandably comes with both power and financial costs. The former is a bigger concern for the iPhone 5s, but on the iPad Air I would’ve expected a transition sooner rather than later.

  • Mac mini shut down on its own, will not restart, grey screen, spinning wheel. Unplugged everything, will still not restart. Did safe boot, will not restart after safe boot, only grey screen with spinning wheel.

    Mac mini shut down on its own. Could not restart, chime, grey screen and spinning wheel. Unplugged everything but monitor, still only chime, grey screen and spinning wheel. Started in safe boot, shut Down, will not restart.
    This happened a couple of months ago, unplugged everything and it restarted, now that won't work.

    Hi BDAqua,
    I just did the repair as you suggested. T ran the disc repair, and twice it cam back, the volume macintosh seems ti be okay, I also ran the verify and permissions repair, both came back okay.
    I was actually hoping that they would find something, so they could repair. I shut the computer down, and restated with out holding a key, and I started up great. I'm baffled.  I have moved 20 GB to an external hard drive, as I only had 10% open space.
    I have Tech Tool 6, would you recommend to run a repair check on that, or just leave well enough alone.
    I agree with you on the new Mac's, I have problems with no disc for back up, until they realize their mistake I will stay with Snow a Leopard. This is the first problem I have experienced, so I can't complain. Their last programs are not as perfected as under Steve, prior to his handling over the reins, hope this is not going to be the future we can expect from Apple.
    I will wait to here back as to your suggestion regarding the Tech Tool check
    Thanks for all your help.
    Gratefully,
    Cheri

Maybe you are looking for