Magsafe 2 Replacement?

Hello,
I was wondering if anyone else had trouble getting their magsafe 2 replaced. (I have only gone into an authorised reseller so far (Apples calling me tomorrow) but he said they very rarely issue a replacement (under directive from apple) but they couldn't be 100% sure as the technicians don't work on sunday).
Now on to the story
About 2-3 weeks ago I noticed a bit of silver wiring had become exposed near the T connector and the rubber can gone yellow. I thought nothing of it but 2 days ago I smelt a weird smell in the air and found the rubber about the connector had melted.
I was obviously quite shocked a small exposure in the wiring had turned into this and obviously need a replacement pronto due to fire/shock risks. I am at uni at the moment so my laptop is on most of the day (the power adapted probably on was on around  9hrs before i noticed it had melted so I took it into the authorised reseller and got that spiel. I have over a year of apple care left and the cable stills works (had to charge my laptop with it against my better judgement) so it can't be down to accidental damage rather design failure (indeed apple have a replacement program in the US (I am in the UK)). So I was wondering what other people experiences were with getting it replaced.
Regards
Gb9876

The replacement program (in the US) is for an earlier version of the adapter (the one with the white connector). Your case would probably have been much stronger if you reported the discoloring of the cable immediately. But given the age of the MBP personally I wouldn't take no for an answer.

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