Mail 5.2 Keeps on quitting. HELP!!
Can anyone Help me with this?
trying to delete messages and mail keeps on quitting??
Process:
Mail [1257]
Path:
/Applications/Mail.app/Contents/MacOS/Mail
Identifier:
com.apple.mail
Version:
5.2 (1257)
Build Info:
Mail-1257000000000000~1
Code Type:
X86-64 (Native)
Parent Process: launchd [112]
Date/Time:
2012-05-15 18:44:46.104 -0700
OS Version:
Mac OS X 10.7.3 (11D50)
Report Version: 9
Interval Since Last Report:
277804 sec
Crashes Since Last Report:
12
Per-App Interval Since Last Report: 242581 sec
Per-App Crashes Since Last Report: 12
Anonymous UUID:
02BF240F-C3A3-4B80-A9F2-53AA94D6A5D2
Crashed Thread: 7 Dispatch queue: com.apple.root.default-overcommit-priority
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: 0x000000000000000d, 0x0000000000000000
VM Regions Near 0:
-->
__TEXT
000000010cfc4000-000000010d377000 [ 3788K] r-x/rwx SM=COW /Applications/Mail.app/Contents/MacOS/Mail
Application Specific Information:
objc_msgSend() selector name: release
objc[1257]: garbage collection is OFF
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_c.dylib
0x00007fff985fedba szone_size + 98
1 libsystem_c.dylib
0x00007fff9863d70e free + 71
2 libobjc.A.dylib
0x00007fff901f7d53 object_dispose + 57
3 com.apple.CoreFoundation
0x00007fff8c55a276 -[NSObject dealloc] + 102
4 com.apple.Foundation
0x00007fff8cab2095 -[_NSThreadPerformInfo dealloc] + 112
5 com.apple.Foundation
0x00007fff8caaff13 __NSThreadPerformPerform + 597
6 com.apple.CoreFoundation
0x00007fff8c53b6e1 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
7 com.apple.CoreFoundation
0x00007fff8c53af4d __CFRunLoopDoSources0 + 253
8 com.apple.CoreFoundation
0x00007fff8c561d39 __CFRunLoopRun + 905
9 com.apple.CoreFoundation
0x00007fff8c561676 CFRunLoopRunSpecific + 230
10 com.apple.HIToolbox
0x00007fff93b2331f RunCurrentEventLoopInMode + 277
11 com.apple.HIToolbox
0x00007fff93b2a5c9 ReceiveNextEventCommon + 355
12 com.apple.HIToolbox
0x00007fff93b2a456 BlockUntilNextEventMatchingListInMode + 62
13 com.apple.AppKit
0x00007fff8b92cf5d _DPSNextEvent + 659
14 com.apple.AppKit
0x00007fff8b92c861 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
15 com.apple.AppKit
0x00007fff8b92919d -[NSApplication run] + 470
16 com.apple.AppKit
0x00007fff8bba7b88 NSApplicationMain + 867
17 com.apple.mail
0x000000010d09c014 0x10cfc4000 + 884756
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x00007fff93b177e6 kevent + 10
1 libdispatch.dylib
0x00007fff9488d5be _dispatch_mgr_invoke + 923
2 libdispatch.dylib
0x00007fff9488c14e _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib
0x00007fff93b1567a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff93b14d71 mach_msg + 73
2 com.apple.CoreFoundation
0x00007fff8c5596fc __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation
0x00007fff8c561e64 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation
0x00007fff8c561676 CFRunLoopRunSpecific + 230
5 com.apple.Foundation
0x00007fff8ca6bf9f -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 267
6 com.apple.Foundation
0x00007fff8ca6be8b -[NSRunLoop(NSRunLoop) run] + 62
7 com.apple.MessageFramework
0x00007fff8db9c77d -[RSSInterchange _runManager] + 1345
8 com.apple.Foundation
0x00007fff8caba74e -[NSThread main] + 68
9 com.apple.Foundation
0x00007fff8caba6c6 __NSThread__main__ + 1575
10 libsystem_c.dylib
0x00007fff985eb8bf _pthread_start + 335
11 libsystem_c.dylib
0x00007fff985eeb75 thread_start + 13
Thread 3:
0 libsystem_kernel.dylib
0x00007fff93b1567a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff93b14d71 mach_msg + 73
2 com.apple.CoreFoundation
0x00007fff8c5596fc __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation
0x00007fff8c561e64 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation
0x00007fff8c561676 CFRunLoopRunSpecific + 230
5 com.apple.Foundation
0x00007fff8ca6bf9f -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 267
6 com.apple.Foundation
0x00007fff8ca6be8b -[NSRunLoop(NSRunLoop) run] + 62
7 com.apple.MessageFramework
0x00007fff8dbbbf29 +[_NSSocket _runIOThread] + 80
8 com.apple.Foundation
0x00007fff8caba74e -[NSThread main] + 68
9 com.apple.Foundation
0x00007fff8caba6c6 __NSThread__main__ + 1575
10 libsystem_c.dylib
0x00007fff985eb8bf _pthread_start + 335
11 libsystem_c.dylib
0x00007fff985eeb75 thread_start + 13
Thread 4:: com.apple.CFSocket.private
0 libsystem_kernel.dylib
0x00007fff93b16df2 __select + 10
1 com.apple.CoreFoundation
0x00007fff8c5aacdb __CFSocketManager + 1355
2 libsystem_c.dylib
0x00007fff985eb8bf _pthread_start + 335
3 libsystem_c.dylib
0x00007fff985eeb75 thread_start + 13
Thread 5:: -[IMAPMailboxSyncEngine _goWithMessagesIfNeeded:] Dispatch queue: com.apple.root.default-overcommit-priority
0 libsystem_kernel.dylib
0x00007fff93b16bf2 __psynch_mutexwait + 10
1 libsystem_c.dylib
0x00007fff985ea1a1 pthread_mutex_lock + 545
2 com.apple.MessageFramework
0x00007fff8dbc44f9 -[IMAPGateway connection] + 18
3 com.apple.MessageFramework
0x00007fff8dc0d3d2 -[IMAPConnectionPool yieldGateway:] + 123
4 com.apple.MessageFramework
0x00007fff8dc0d326 -[IMAPGateway yield] + 66
5 com.apple.MessageFramework
0x00007fff8dbfd6dd -[IMAPMailboxSyncEngine _goWithMessages:] + 1087
6 com.apple.CoreFoundation
0x00007fff8c5bef4c __invoking___ + 140
7 com.apple.CoreFoundation
0x00007fff8c5bede4 -[NSInvocation invoke] + 132
8 com.apple.MessageFramework
0x00007fff8db9f408 -[MonitoredInvocation invoke] + 196
9 com.apple.MessageFramework
0x00007fff8db7bf19 -[ThrowingInvocationOperation main] + 33
10 com.apple.MessageFramework
0x00007fff8db7bebf -[_MFInvocationOperation main] + 449
11 com.apple.Foundation
0x00007fff8caa86d8 -[__NSOperationInternal start] + 705
12 com.apple.Foundation
0x00007fff8cabb936 ____NSOQSchedule_block_invoke_2 + 124
13 libdispatch.dylib
0x00007fff9488b8ba _dispatch_call_block_and_release + 18
14 libdispatch.dylib
0x00007fff9488c799 _dispatch_worker_thread2 + 255
15 libsystem_c.dylib
0x00007fff985ed3da _pthread_wqthread + 316
16 libsystem_c.dylib
0x00007fff985eeb85 start_wqthread + 13
Thread 6:: -[AccountStatus _refreshAccountStatus:] Dispatch queue: com.apple.root.default-overcommit-priority
0 libsystem_kernel.dylib
0x00007fff93b1567a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff93b14d71 mach_msg + 73
2 com.apple.CoreFoundation
0x00007fff8c5596fc __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation
0x00007fff8c561e64 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation
0x00007fff8c561676 CFRunLoopRunSpecific + 230
5 com.apple.MessageFramework
0x00007fff8dbbd2e0 _handleRequestWithTimeout + 1484
6 com.apple.MessageFramework
0x00007fff8dbbf8f1 -[_NSSocket readBytes:length:error:] + 164
7 com.apple.MessageFramework
0x00007fff8dbbf50a -[Connection _readBytesFromSocketIntoBuffer:amount:requireAllBytes:error:] + 86
8 com.apple.MessageFramework
0x00007fff8dbbf39c -[Connection _fillBuffer:] + 673
9 com.apple.MessageFramework
0x00007fff8dbbefef -[Connection _readLineIntoData:error:] + 74
10 com.apple.MessageFramework
0x00007fff8ddb4bf3 -[SMTPConnection _readResponseRange:isContinuation:] + 106
11 com.apple.MessageFramework
0x00007fff8ddb4df6 -[SMTPConnection _getReply] + 53
12 com.apple.MessageFramework
0x00007fff8ddb5d59 -[SMTPConnection _startTLSForSecurityLayerType:] + 166
13 com.apple.MessageFramework
0x00007fff8dc6e34e -[Connection _startTLSForHostname:onPort:securityLayerType:accountClass:] + 47
14 com.apple.MessageFramework
0x00007fff8ddb5da4 -[SMTPConnection _startTLSForHostname:onPort:securityLayerType:accountClass:] + 51
15 com.apple.MessageFramework
0x00007fff8dbbb87f -[Connection _connectUsingHostname:onPort:securityLayerType:clientIdentity:accountClass:] + 1181
16 com.apple.MessageFramework
0x00007fff8dbbb276 -[Connection _connectUsingAccount:securityLayerType:] + 224
17 com.apple.MessageFramework
0x00007fff8dbbaed2 -[Connection connectAndSetSecurityLayerUsingAccount:] + 181
18 com.apple.MessageFramework
0x00007fff8dbbad9d -[Connection connectUsingAccount:] + 80
19 com.apple.MessageFramework
0x00007fff8ddb5ea8 -[SMTPConnection connectUsingAccount:] + 207
20 com.apple.MessageFramework
0x00007fff8ddb2bfd -[SMTPAccount newConnectedConnection] + 444
21 com.apple.MessageFramework
0x00007fff8dc6161f -[AccountStatus _refreshAccountStatus:] + 752
22 com.apple.CoreFoundation
0x00007fff8c5bef4c __invoking___ + 140
23 com.apple.CoreFoundation
0x00007fff8c5bede4 -[NSInvocation invoke] + 132
24 com.apple.MessageFramework
0x00007fff8db9f408 -[MonitoredInvocation invoke] + 196
25 com.apple.MessageFramework
0x00007fff8db7bf19 -[ThrowingInvocationOperation main] + 33
26 com.apple.MessageFramework
0x00007fff8db7bebf -[_MFInvocationOperation main] + 449
27 com.apple.Foundation
0x00007fff8caa86d8 -[__NSOperationInternal start] + 705
28 com.apple.Foundation
0x00007fff8cabb936 ____NSOQSchedule_block_invoke_2 + 124
29 libdispatch.dylib
0x00007fff9488b8ba _dispatch_call_block_and_release + 18
30 libdispatch.dylib
0x00007fff9488c799 _dispatch_worker_thread2 + 255
31 libsystem_c.dylib
0x00007fff985ed3da _pthread_wqthread + 316
32 libsystem_c.dylib
0x00007fff985eeb85 start_wqthread + 13
Thread 7 Crashed:: Dispatch queue: com.apple.root.default-overcommit-priority
0 libobjc.A.dylib
0x00007fff901f4390 objc_msgSend_vtable14 + 16
1 com.apple.Foundation
0x00007fff8ca6bffa -[NSError dealloc] + 61
2 com.apple.MessageFramework
0x00007fff8dc3b152 -[MFError dealloc] + 67
3 libobjc.A.dylib
0x00007fff901f803c (anonymous namespace)::AutoreleasePoolPage::pop(void*) + 434
4 com.apple.CoreFoundation
0x00007fff8c55ab05 _CFAutoreleasePoolPop + 37
5 com.apple.Foundation
0x00007fff8ca646f3 -[NSAutoreleasePool drain] + 154
6 com.apple.MessageFramework
0x00007fff8db7bece -[_MFInvocationOperation main] + 464
7 com.apple.Foundation
0x00007fff8caa86d8 -[__NSOperationInternal start] + 705
8 com.apple.Foundation
0x00007fff8cabb936 ____NSOQSchedule_block_invoke_2 + 124
9 libdispatch.dylib
0x00007fff9488b8ba _dispatch_call_block_and_release + 18
10 libdispatch.dylib
0x00007fff9488c799 _dispatch_worker_thread2 + 255
11 libsystem_c.dylib
0x00007fff985ed3da _pthread_wqthread + 316
12 libsystem_c.dylib
0x00007fff985eeb85 start_wqthread + 13
Thread 8:
0 libsystem_c.dylib
0x00007fff985eeb78 start_wqthread + 0
Thread 9:
0 libsystem_c.dylib
0x00007fff985eeb78 start_wqthread + 0
Thread 10:: WebCore: LocalStorage
0 libsystem_kernel.dylib
0x00007fff93b16bca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff985ef274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore
0x00007fff9327a5a0 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
3 com.apple.WebCore
0x00007fff8e6886ba ***::MessageQueue<WebCore::LocalStorageTask>::waitForMessage() + 132
4 com.apple.WebCore
0x00007fff8e688613 WebCore::LocalStorageThread::threadEntryPoint() + 99
5 com.apple.WebCore
0x00007fff8e68855b WebCore::LocalStorageThread::threadEntryPointCallback(void*) + 9
6 libsystem_c.dylib
0x00007fff985eb8bf _pthread_start + 335
7 libsystem_c.dylib
0x00007fff985eeb75 thread_start + 13
Thread 11:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib
0x00007fff93b1567a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff93b14d71 mach_msg + 73
2 com.apple.CoreFoundation
0x00007fff8c5596fc __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation
0x00007fff8c561e64 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation
0x00007fff8c561676 CFRunLoopRunSpecific + 230
5 com.apple.Foundation
0x00007fff8cac5ffb +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 335
6 com.apple.Foundation
0x00007fff8caba74e -[NSThread main] + 68
7 com.apple.Foundation
0x00007fff8caba6c6 __NSThread__main__ + 1575
8 libsystem_c.dylib
0x00007fff985eb8bf _pthread_start + 335
9 libsystem_c.dylib
0x00007fff985eeb75 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib
0x00007fff93b17192 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff985ed594 _pthread_wqthread + 758
2 libsystem_c.dylib
0x00007fff985eeb85 start_wqthread + 13
Thread 13:: Dispatch queue: com.apple.root.default-overcommit-priority
0 libsystem_kernel.dylib
0x00007fff93b1567a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff93b14d71 mach_msg + 73
2 com.apple.CoreFoundation
0x00007fff8c5596fc __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation
0x00007fff8c561e64 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation
0x00007fff8c561676 CFRunLoopRunSpecific + 230
5 com.apple.MessageFramework
0x00007fff8dbbd2e0 _handleRequestWithTimeout + 1484
6 com.apple.MessageFramework
0x00007fff8dbbf8f1 -[_NSSocket readBytes:length:error:] + 164
7 com.apple.MessageFramework
0x00007fff8dbbf50a -[Connection _readBytesFromSocketIntoBuffer:amount:requireAllBytes:error:] + 86
8 com.apple.MessageFramework
0x00007fff8dbbf39c -[Connection _fillBuffer:] + 673
9 com.apple.MessageFramework
0x00007fff8dbbefef -[Connection _readLineIntoData:error:] + 74
10 com.apple.MessageFramework
0x00007fff8dbbef61 -[IMAPConnection _readLineIntoData:error:] + 53
11 com.apple.MessageFramework
0x00007fff8dbbee02 -[IMAPConnection(MFPrivate) _readDataOfLength:intoData:error:] + 113
12 com.apple.MessageFramework
0x00007fff8dbbe942 -[IMAPResponse initWithConnection:error:] + 150
13 com.apple.MessageFramework
0x00007fff8dbbe872 -[IMAPConnection _copyNextServerResponse:] + 56
14 com.apple.MessageFramework
0x00007fff8dbc8f94 -[IMAPConnection _copyNextTaggedOrContinuationResponseForCommand:exists:] + 519
15 com.apple.MessageFramework
0x00007fff8dbc8d88 -[IMAPConnection _copyNextTaggedOrContinuationResponseForCommand:] + 20
16 com.apple.MessageFramework
0x00007fff8dc11db2 -[IMAPConnection executeIdle:] + 177
17 com.apple.MessageFramework
0x00007fff8dc11cfb -[IMAPClientIdleOperation executeOnConnection:] + 25
18 com.apple.MessageFramework
0x00007fff8dbc6b54 -[IMAPConnection prepareAndExecuteOperation:outWrongState:] + 1485
19 com.apple.MessageFramework
0x00007fff8dbc605e -[IMAPGateway _allowClientOperationThrough:] + 855
20 com.apple.MessageFramework
0x00007fff8dbc5a7a -[IMAPGateway allowClientOperationThrough:] + 350
21 com.apple.MessageFramework
0x00007fff8dbc58ef -[IMAPClientOperation main] + 85
22 com.apple.Foundation
0x00007fff8caa86d8 -[__NSOperationInternal start] + 705
23 com.apple.Foundation
0x00007fff8cabb936 ____NSOQSchedule_block_invoke_2 + 124
24 libdispatch.dylib
0x00007fff9488b8ba _dispatch_call_block_and_release + 18
25 libdispatch.dylib
0x00007fff9488c799 _dispatch_worker_thread2 + 255
26 libsystem_c.dylib
0x00007fff985ed3da _pthread_wqthread + 316
27 libsystem_c.dylib
0x00007fff985eeb85 start_wqthread + 13
Thread 14:
0 libsystem_kernel.dylib
0x00007fff93b17192 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff985ed594 _pthread_wqthread + 758
2 libsystem_c.dylib
0x00007fff985eeb85 start_wqthread + 13
Thread 15:
0 libsystem_kernel.dylib
0x00007fff93b17192 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff985ed594 _pthread_wqthread + 758
2 libsystem_c.dylib
0x00007fff985eeb85 start_wqthread + 13
Thread 16:
Thread 7 crashed with X86 Thread State (64-bit):
rax: 0xc000000000000000 rbx: 0x00007fefb57506e0 rcx: 0x0000000000000000 rdx: 0x000000010ff63800
rdi: 0x00007fefb54aad70 rsi: 0x00007fff7bbf4720 rbp: 0x000000010ff63870 rsp: 0x000000010ff63848
r8: 0x0000000000000400 r9: 0x0000000000000c00 r10: 0x000000010d738080 r11: 0x000000010d50e728
r12: 0x00007fefb4b42000 r13: 0x000000010d2b557c r14: 0x00007fff7bbf4720 r15: 0xa3a3a3a3a3a3a3a3
rip: 0x00007fff901f4390 rfl: 0x0000000000010246 cr2: 0x00007fefb5846000
Logical CPU: 1
Binary Images:
0x10cfc4000 -
0x10d376fff com.apple.mail (5.2 - 1257) <BB2A1DE3-1A70-353E-B418-2BAB1C0D4E51> /Applications/Mail.app/Contents/MacOS/Mail
0x10e819000 -
0x10e81bfff apop.so (??? - ???) <B40CE86C-1757-3261-848C-F166F3D513EA> /usr/lib/sasl2/apop.so
0x10e81f000 -
0x10e835fff dhx.so (??? - ???) <9AB7809C-2651-3FCF-9357-8E1CDEAB6466> /usr/lib/sasl2/dhx.so
0x10e842000 -
0x10e84bfff digestmd5WebDAV.so (??? - ???) <8D39C8C0-ACCE-34D4-815A-87825A1A4492> /usr/lib/sasl2/digestmd5WebDAV.so
0x10e870000 -
0x10e872fff libanonymous.2.so (??? - ???) <99136B94-8BE0-3563-9E2A-9C826971B6E9> /usr/lib/sasl2/libanonymous.2.so
0x10e876000 -
0x10e879fff libcrammd5.2.so (??? - ???) <5EEE3304-D132-3C9B-A54D-C21D7C34DA28> /usr/lib/sasl2/libcrammd5.2.so
0x10e87e000 -
0x10e887fff libdigestmd5.2.so (??? - ???) <6DD64225-CFFF-379B-A5BA-5409F777F307> /usr/lib/sasl2/libdigestmd5.2.so
0x10e88c000 -
0x10e891fff libgssapiv2.2.so (??? - ???) <DC1BA305-26FA-3CC7-8400-6A45521EF2A3> /usr/lib/sasl2/libgssapiv2.2.so
0x10e896000 -
0x10e898fff login.so (??? - ???) <48CD069F-68F5-32C4-BFAC-AC0EFB7B9489> /usr/lib/sasl2/login.so
0x10e89c000 -
0x10e8a1fff libntlm.so (??? - ???) <1B9D16BE-D0DB-31A3-8B84-7830509B5ECA> /usr/lib/sasl2/libntlm.so
0x10e8a6000 -
0x10e8adfff libotp.2.so (??? - ???) <1DDBDDF7-3F84-3AF0-A878-9E64EEBE0ED5> /usr/lib/sasl2/libotp.2.so
0x10e8b6000 -
0x10e8b8fff libplain.2.so (??? - ???) <C98A873A-4373-3E3A-8257-D9BB5F857C85> /usr/lib/sasl2/libplain.2.so
0x10e8bc000 -
0x10e8c0fff libpps.so (??? - ???) <26172BC5-1758-3BE6-9B8D-F254A727478A> /usr/lib/sasl2/libpps.so
0x10e8d5000 -
0x10e8d8ff7 mschapv2.so (??? - ???) <B00D3743-D049-31D0-8CF1-8407B2A4838D> /usr/lib/sasl2/mschapv2.so
0x10e8dd000 -
0x10e90bfff com.apple.DirectoryService.PasswordServerFramework (7.1 - 7.1) <B19E865F-0CB1-3B27-9D46-880F627D9930> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0x10e920000 -
0x10e923fff shadow_auxprop.so (??? - ???) <DF9DE842-FBFA-368A-AA8C-E29CF334FF69> /usr/lib/sasl2/shadow_auxprop.so
0x10e928000 -
0x10e92afff smb_nt.so (??? - ???) <CA57451C-A407-365D-A953-185167177CE8> /usr/lib/sasl2/smb_nt.so
0x10e92e000 -
0x10e931fff smb_ntlmv2.so (??? - ???) <7FD517BD-EDCB-3FFD-88A8-8B5F6AEA9585> /usr/lib/sasl2/smb_ntlmv2.so
0x11099c000 -
0x11099fff7 libCoreFSCache.dylib (??? - ???) <0E2C3D54-7D05-35E8-BA10-2142B7C03946> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreFSCache .dylib
0x1109e1000 -
0x1109e1ffd +cl_kernels (??? - ???) <57C116D1-8FB4-4D85-874D-A3465C964F6B> cl_kernels
0x1109f1000 -
0x1109f7fef libcldcpuengine.dylib (1.50.69 - compatibility 1.0.0) <C0C4CC37-F2FD-301C-A830-EC54D86612D5> /System/Library/Frameworks/OpenCL.framework/Libraries/libcldcpuengine.dylib
0x110a1a000 -
0x110aadff7 unorm8_bgra.dylib (1.50.69 - compatibility 1.0.0) <5FB796A4-1AD0-3B4D-AA83-F8A46E039224> /System/Library/Frameworks/OpenCL.framework/Libraries/ImageFormats/unorm8_bgra. dylib
0x110acc000 -
0x110acdff3 +cl_kernels (??? - ???) <0BB44C0F-9C8C-4059-B7F8-F5AB4E34CF0F> cl_kernels
0x110ae0000 -
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0x7fff8f3fd000 -
0x7fff8f3fefff libwebsharing.dylib (??? - ???) <279415F4-2FAD-3D68-BE9A-691D03389662> /usr/lib/libwebsharing.dylib
0x7fff8f3ff000 -
0x7fff8f426fff com.apple.framework.internetaccounts (1.2 - 3) <A3FFB4BD-77BE-388F-ADB1-9CA80A68B1F2> /System/Library/PrivateFrameworks/InternetAccounts.framework/Versions/A/Interne tAccounts
0x7fff8f427000 -
0x7fff8f42ffff libsystem_dnssd.dylib (??? - ???) <998E3778-7B43-301C-9053-12045AB8544D> /usr/lib/system/libsystem_dnssd.dylib
0x7fff8f430000 -
0x7fff8f44cff7 com.apple.GenerationalStorage (1.0 - 126.1) <509F52ED-E54B-3FEF-B3C2-759387B826E6> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x7fff8f44d000 -
0x7fff8f451fff libutil.dylib (??? - ???) <28672328-B738-38CE-B231-8A93CA6E6EA4> /usr/lib/libutil.dylib
0x7fff8f488000 -
0x7fff8f492fff libcsfde.dylib (??? - ???) <64ABF5C0-6F81-36E7-92F3-AD5A4FFF2F3D> /usr/lib/libcsfde.dylib
0x7fff8f4f0000 -
0x7fff8f514fff com.apple.RemoteViewServices (1.3 - 44) <21D7A0E7-6699-37AB-AE6C-BF69AF3D61C2> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x7fff8f515000 -
0x7fff8f60fff7 com.apple.DiskImagesFramework (10.7.3 - 331.3) <57A7E46A-5AA4-37FF-B19C-5337CCBCA0CA> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x7fff8f610000 -
0x7fff8f610fff com.apple.Cocoa (6.6 - ???) <7EC4D759-B2A6-3A99-AC75-809FED1500C6> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff8f611000 -
0x7fff8f70efff com.apple.avfoundation (2.0 - 180.30) <061DDF4C-E7BB-33D0-BEB9-0443ADF6EC8C> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x7fff8f721000 -
0x7fff8f74aff7 com.apple.framework.Apple80211 (7.1.2 - 712.1) <B4CD34B3-D555-38D2-8FF8-E3C6A93B94EB> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x7fff8f767000 -
0x7fff8f769fff com.apple.TrustEvaluationAgent (2.0 - 1) <1F31CAFF-C1C6-33D3-94E9-11B721761DDF> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff8f76a000 -
0x7fff8f787fff libxpc.d
Hi ...
OS Version:
Mac OS X 10.7.3 (11D50)
You need to update the Mac OS X to v10.7.4
Click your Apple menu icon top left in your screen. From the drop down menu click Software Update ....
Restart your Mac after the updates are installed.
You may also need to delete the cache associated with the Mail app.
Go to ~/Library/Caches/com.apple.mail/Cache.db
For Lion v10.7x: To find the Home folder in OS X Lion, open the Finder, hold the Option key, and choose Go > Library
Move the Cache.db file to the Trash.
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My e-mail address "@me" keeps bouncing all my incoming e-mails, can anybody help?
my e-mail address "@me" keeps bouncing all my incoming e-mails, can anybody help?
We can't help here. You probably want to contact iCloud support to ask what's going on.
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hi after updating to Mountain Lion, it becomes difficult to quit Mail, always have to Force Quit. And while Mail is on standby, the fan keeps on running full power, the laptop is hot. Why is this happening?
If your computer was hot it wasn't asleep - it either didn't go to sleep or it work up after you put it to sleep. I've seen both things happen. First, read this article and follow the instructions.
1) For the next few days/weeks pay attention to the blinking light on the front of your computer when you close the lid. Don't put the computer into your backpack/case until it begins to blink. Wait a minute or so after it starts to blink to make sure it doesn't stop blinking - the signal it woke back up.
2) having followed the above instructions, if you take the computer out and it is hot again or if you take it out and discover it has powered down (you'll know this because when it starts up the battery will be drained and you'll see a progress bar over a ghostly display that will eventually become normal) immediately start the Console program and perform a search on 'sleep' and then 'wake'. This should bring up all the recent log files about sleep state changes (going to sleep and waking up). You should see one for when you put the computer to sleep and put it away and the next one should be just after you got it out. You'll find at least one though that shouldn't be there. That will tell you when the computer work up (when it shouldn't have) and might give a clue as to why.
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When I open my mail account I keep getting the message "Checking for Mail". I deleted the yahoo account and set it up again and I am still getting the same issue plus I am not seeing any of my mail or folders. Can anyone help?
This is how I fixed it on my new iPhone 5S. Using the standard yahoo setting on my phone.
You will have to access "managing your app passwords" on your account profile for yahoo. Generate password for your app. For example: "My iPhone 5S'
Go to your Iphone and set up your yahoo mail account on your phone the normal way and you have to use the generated password. instead of the yahoo account password.
source:
http://virtualizeme.net/iphone-5-yahoo-mail-server-unavailable-fix/
I hope this helps,
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Help! "Mail? won't let me shut down my laptop. Laptop says "quit Mail", but Mail won't let me quit.
Thanks for any advice you can give,
szbuddeIf mail is not sending or receiving try to force quit.
If force quit does not work read this https://discussions.apple.com/message/13052761#13052761 -
Hi, incorrect previously used e-mail address suggestions keep appearing in my Yahoo! ID box when signing in. I can't get rid of them. I've tried clearing the cache and cookies. I couldn't find an option to clear private data, don't know if that would work. My Yahoo password is not saved and my password is not the problem. I just want to know how to delete previously used emails from logging in suggestions so they stop appearing, hope you can help, cheeeers - Dave.
Thanks very much for the response Sandee. I tried your suggestion of the Annotation option and this worked! - wonderful.. altho this test now works for me I'd still love to get it working from InDesign.
What I'm trying to achieve... my client had 5 powerpoint presentations that need updating with new branding (totally about 160 pages - with about 20 basic animations - i.e. flashing lights on products etc).
I sold him on the idea of using InDesign/PDF rather than powerpoint - but am needing to find an easy solution for the animations. So I've been working on this test file. Have self taught myself on a basic flash animation (from Lynda.com)... and tried importing both SWF and QT .MOV into InDesign and then exporting to PDF and when it loaded up in Acrobat it would always "unexpectedly quit" upon opening... even after trying different versions of PDF compatibility and restarting etc.
Is there something obvious that I'm not doing right?
Also if I get it to work, does that mean that my client and all their staff around the world will need to be Acrobat Reader 9?
Thanks again for your time and help
R -
How do I get my hotmail to work on my ipad mail. It keeps saying unable to verify account information how do I fix this??
Hi there Robbonchelle20111,
You may find the troubleshooting steps in the article below helpful.
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
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ITunes keeps unexpectedly quitting
I just bought a brand new MacBook Pro today. iTunes 9.2 now decides to just keep unexpectedly quitting on me; it won't even open, it just quits!! I'm getting quite frustrated!! Help?
Oh. I already tried to uninstall and reinstall. Didn't help.musichic54 wrote:
None of that helped. I tried deleting the Genius and the next time I opened the iTunes folder in Finder it had just reappeared.
yeah, iTunes will recreate that file - not to worry
I looked through the report for why it keeps quitting, and there's an exception type that doesn't sound good: "EXCBADACCESS (SIGBUS)" with the exception code: "KERNPROTECTIONFAILURE at 0x00000000000009"
the most important part of that report was omitted, bur never mind. try repairing permissions using *disk utility* (in your applications > utilities folder), then reboot. don't worry if you see a lot of error messages. that's pretty normal (see _*permission repair messages you can safely ignore*_).
if repairing permissions doesn't do the trick, boot your Mac into _*safe mode*_ and launch iTunes while in it. does the app crash ?
JGG -
ITunes keeps unexpectedly quitting. Can't pinpoint issue.
I can't find any definitive answers on here as there seem to be many causes for these crashes and nothing too recent.
Either way, iTunes keeps 'unexpectedly quitting' everytime I start iTunes. The problem seemed to start after I synched with my Apple TV, though I can't be sure they're correlated. I've tried turning off home sharing. I've reinstalled iTunes. Software up-to-date. I've gone through this forum and can't find anything to help.
Attached is the specific craash report. Can anyone help?
THANKS!Also, the crash is preceeded by an 'Allow incoming connections' prompt and another about Changing Firewall preferences.
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ITunes keeps unexpectedly quitting after installing Leopard
After installing Leopard, iTunes keeps unexpectedly quitting? I've tried recreating the iTunes library with no help.
i had the same problem. finally i found out what was going wrong. it was the digi core audio extension that messed up my itunes. so if you are using pro-tools you should have a look into this possibility.
if not you might want to try and remove any non-apple audio extension and see what happens. don't trash them as you might be able to pin point the problem to only one extension. -
Acrobat distiller keeps on quitting when creating pdf
Hi there, my Acrobat distiller 10 in OS X Mountain Lion keeps on quitting when creating pdf. Please help.
Hello,
1. Please try updating the Acrobat to 10.1.10 and then check the issue.
2. Go to Settings -> Font Locations. You'll see a list of sources that Distiller gets its fonts from. Make sure that the paths actually exist, delete them if they don't.
3. Try with different joboptions.
Regards,
Anoop -
Mail pinwheel just keeps going and going
After sending an email to hotmail.com the Mail pinwheel just keeps going and going and I keep receiving these massages (Delivery Status Notification (Failure)) with the same date and time. I delete them and they just keep on piling in the trash folder untill I decide to Delete them.
Text in the messages says:
The following message to <[email protected]> was undeliverable.
The reason for the problem:
5.1.0 - Unknown address error 550-'Requested action not taken: mailbox unavailable'
Final-Recipient: rfc822;[email protected]
Action: failed
Status: 5.0.0 (permanent failure)
Remote-MTA: dns; [65.54.244.136]
Diagnostic-Code: smtp; 5.1.0 - Unknown address error 550-'Requested action not taken: mailbox unavailable' (delivery attempts: 0)
Reporting-MTA: dns; avas3.coqui.netIf they have already been removed from the server, you may be able to get rid of those messages in Mail doing Edit > Cut (⌘X) (for best results do it with one message or just a few at a time).
If the problems persist, you’ll have to get rid of the *.emlx files associated with the offending messages and re-create the index.
Verify/repair the startup disk (not just permissions), as described here:
The Repair functions of Disk Utility: what's it all about?
After having fixed all the filesystem issues, if any, and making sure that there’s enough space available on the startup disk (a few GB, plus the space needed to make a backup copy of the Mail folder), here are two alternative procedures that should allow you to fix the problem. Let me know which do you find more convenient and/or works better for you:
<hr>
PROCEDURE A
1. Select the offending messages in Mail.
2. Copy the following script, open /Applications/AppleScript/Script Editor, paste the script there, and click Run:
set theFileList to {}
tell application "Mail"
set theSelection to the selection
repeat with aMessage in theSelection
set aFileName to (id of aMessage as string) & ".emlx"
copy aFileName to the end of theFileList
end repeat
end tell
get theFileList
A list of the *.emlx files associated with the offending messages should appear in the script’s Result pane (and in Script Editor’s Window > Result History).
3. Quit Mail.
4. In the Finder, go to ~/Library/Mail/. Make a backup copy of this folder, just in case something goes wrong, e.g. by dragging it to the Desktop while holding the Option (Alt) key down. This is where all your mail is stored.
5. In the Finder, go to the ~/Library/Mail/POP-username@mailserver/ account folder.
6. Move Deleted Messages.mbox to the Trash if there is nothing to be preserved there.
7. Locate the offending *.emlx files within INBOX.mbox’s Messages folder and move them out of there, e.g. to the Desktop. You can open the *.emlx files with a text editor to view their contents and check that they do indeed correspond to the offending messages before getting rid of them.
8. Go back to ~/Library/Mail/, locate Envelope Index and move it to the Trash. If you see an Envelope Index-journal file there, delete it as well.
9. Open Mail. It will tell you that your mail needs to be “imported”. Click Continue and Mail will proceed to re-create Envelope Index — Mail says it's “importing”, but it just re-creates the index if the mailboxes are already in Mail 2.x format.
<hr>
PROCEDURE B
1. Quit Mail and make a backup copy of the ~/Library/Mail folder, just in case something goes wrong, e.g. by dragging it to the Desktop while holding the Option (Alt) key down. This is where all your mail is stored.
2. Open Mail.
3. Create a new custom “On My Mac” mailbox.
4. Select the affected account’s Inbox in Mail, then select all the messages it contains (Edit > Select All (⌘A)) and deselect the offending messages by Command-clicking (⌘-click) on them. That is, select all the messages in the mailbox except the offending ones.
5. Do Message > Move To, and select the mailbox created is step 3. That is, move to another mailbox all the messages that should be preserved and that are stored in the same mailbox as the offending ones.
6. Quit Mail.
7. In the Finder, go to ~/Library/Mail/. Locate Envelope Index and move it to the Trash. If you see an Envelope Index-journal file there, delete it as well.
8. In the Finder, go to ~/Library/Mail/POP-username@mailserver/. Move INBOX.mbox and Deleted Messages.mbox to the Trash.
9. Open Mail. It will tell you that your mail needs to be “imported”. Click Continue and Mail will proceed to re-create Envelope Index — Mail says it's “importing”, but it just re-creates the index if the mailboxes are already in Mail 2.x format.
<hr>
Note: For those not familiarized with the ~/ notation, it refers to the user's home folder, i.e. ~/Library is the Library folder within the user's home folder. -
Safari "unexpectedly quitting" help please!!!
i just got a MacBook Pro yesterday and after transferring the data from my old MacBook to the new MacBook Pro, the safari keeps "unexpectedly quitting". what should i do?!? im seriously panicking like crazy since i just LITERALLY got my MacBook Pro yesterday!! please please please help!?! also can someone tell me the steps in restoring my old MacBook to factory setting without discs since i dont know what happened to them......please please please and thanks!!!
also this is what it says on the report thing on the macbook pro:
Process: Safari [205]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.1.7 (7534.57.4)
Build Info: WebBrowser-7534057004000000~7
Code Type: X86-64 (Native)
Parent Process: launchd [132] Date/Time: 2012-07-31 17:00:21.910 -0700
OS Version: Mac OS X 10.7.4 (11E2620)
Report Version: 9 Interval Since Last Report: 3867 sec
Crashes Since Last Report: 15
Per-App Interval Since Last Report: 23 sec
Per-App Crashes Since Last Report: 15
Anonymous UUID: 6E171D30-40C2-458B-B3BD-ABA1354BD407 Crashed Thread: 0 Dispatch queue: com.apple.main-thread Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000 Application Specific Information:
objc[205]: garbage collection is OFF
*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: (index >= 0) && (index < [_itemArray count])'
*** First throw call stack:
0 CoreFoundation 0x00007fff8e36af56 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x00007fff8749bdee objc_exception_throw + 43
2 CoreFoundation 0x00007fff8e36ad8a +[NSException raise:format:arguments:] + 106
3 Foundation 0x00007fff84f0f71f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
4 AppKit 0x00007fff88bc2cdf -[NSMenu itemAtIndex:] + 165
5 AppKit 0x00007fff88bc2e38 -[NSMenu removeItemAtIndex:] + 63
6 Safari 0x000000010b372c2e -[AppController awakeFromNib] + 387
7 CoreFoundation 0x00007fff8e361fb1 -[NSObject performSelector:] + 49
8 CoreFoundation 0x00007fff8e361f32 -[NSSet makeObjectsPerformSelector:] + 274
9 AppKit 0x00007fff88baa9ff -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
10 AppKit 0x00007fff88ba0f73 loadNib + 322
11 AppKit 0x00007fff88ba0470 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
12 AppKit 0x00007fff88ba038b +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
13 AppKit 0x00007fff88ba02ce +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
14 AppKit 0x00007fff88e1106f NSApplicationMain + 398
15 Safari 0x000000010b575806 SafariMain + 166
16 Safari 0x000000010b35df24 Safari + 3876
) terminate called throwing an exception
abort() called Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8df4dce2 __pthread_kill + 10
1 libsystem_c.dylib 0x00007fff872ab7d2 pthread_kill + 95
2 libsystem_c.dylib 0x00007fff8729ca7a abort + 143
3 libc++abi.dylib 0x00007fff8717e7bc abort_message + 214
4 libc++abi.dylib 0x00007fff8717bfcf default_terminate() + 28
5 libobjc.A.dylib 0x00007fff8749c249 _objc_terminate + 94
6 libc++abi.dylib 0x00007fff8717c001 safe_handler_caller(void (*)()) + 11
7 libc++abi.dylib 0x00007fff8717c05c std::terminate() + 16
8 libc++abi.dylib 0x00007fff8717d152 __cxa_throw + 114
9 libobjc.A.dylib 0x00007fff8749bf0a objc_exception_throw + 327
10 com.apple.CoreFoundation 0x00007fff8e36ad8a +[NSException raise:format:arguments:] + 106
11 com.apple.Foundation 0x00007fff84f0f71f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
12 com.apple.AppKit 0x00007fff88bc2cdf -[NSMenu itemAtIndex:] + 165
13 com.apple.AppKit 0x00007fff88bc2e38 -[NSMenu removeItemAtIndex:] + 63
14 com.apple.Safari.framework 0x000000010b372c2e -[AppController awakeFromNib] + 387
15 com.apple.CoreFoundation 0x00007fff8e361fb1 -[NSObject performSelector:] + 49
16 com.apple.CoreFoundation 0x00007fff8e361f32 -[NSSet makeObjectsPerformSelector:] + 274
17 com.apple.AppKit 0x00007fff88baa9ff -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
18 com.apple.AppKit 0x00007fff88ba0f73 loadNib + 322
19 com.apple.AppKit 0x00007fff88ba0470 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
20 com.apple.AppKit 0x00007fff88ba038b +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
21 com.apple.AppKit 0x00007fff88ba02ce +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
22 com.apple.AppKit 0x00007fff88e1106f NSApplicationMain + 398
23 com.apple.Safari.framework 0x000000010b575806 SafariMain + 166
24 com.apple.Safari 0x000000010b35df24 0x10b35d000 + 3876 Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8df4e7e6 kevent + 10
1 libdispatch.dylib 0x00007fff8979a78a _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00007fff8979931a _dispatch_mgr_thread + 54 Thread 2:
0 libsystem_kernel.dylib 0x00007fff8df4e192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff872ab594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff872acb85 start_wqthread + 13 Thread 3:: Dispatch queue: com.apple.CFURLCACHE_work_queue
0 libsystem_kernel.dylib 0x00007fff8df4ea8e pread + 10
1 libsqlite3.dylib 0x00007fff8ca60ce5 unixRead + 69
2 libsqlite3.dylib 0x00007fff8ca824f6 readDbPage + 102
3 libsqlite3.dylib 0x00007fff8ca80c9b sqlite3PagerAcquire + 315
4 libsqlite3.dylib 0x00007fff8caaf461 moveToRoot + 385
5 libsqlite3.dylib 0x00007fff8caa0e01 sqlite3VdbeExec + 1873
6 libsqlite3.dylib 0x00007fff8ca9fa5b sqlite3_step + 1883
7 libsqlite3.dylib 0x00007fff8ca62fb5 sqlite3_exec + 533
8 libsqlite3.dylib 0x00007fff8caba381 sqlite3_get_table + 225
9 com.apple.CFNetwork 0x00007fff8d9d46cc __CFURLCache::IsPersistentStoreSchemaCurrent(long) + 84
10 com.apple.CFNetwork 0x00007fff8d9d454f __CFURLCache::OpenDatabase() + 209
11 com.apple.CFNetwork 0x00007fff8d9d4040 ProcessCacheTasks(__CFURLCache*, bool) + 265
12 com.apple.CFNetwork 0x00007fff8d9d3a72 _ZL24_CFURLCacheTimerCallbackPv + 662
13 libdispatch.dylib 0x00007fff89798a86 _dispatch_call_block_and_release + 18
14 libdispatch.dylib 0x00007fff8979a2d6 _dispatch_queue_drain + 264
15 libdispatch.dylib 0x00007fff8979a132 _dispatch_queue_invoke + 54
16 libdispatch.dylib 0x00007fff8979992c _dispatch_worker_thread2 + 198
17 libsystem_c.dylib 0x00007fff872ab3da _pthread_wqthread + 316
18 libsystem_c.dylib 0x00007fff872acb85 start_wqthread + 13 Thread 4:: WebCore: IconDatabase
0 libsystem_kernel.dylib 0x00007fff8df4dbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff872ad274 _pthread_cond_wait + 840
2 com.apple.WebCore 0x000000010c4131fc WebCore::IconDatabase::syncThreadMainLoop() + 124
3 com.apple.WebCore 0x000000010c410d50 WebCore::IconDatabase::iconDatabaseSyncThread() + 496
4 com.apple.JavaScriptCore 0x000000010bd5311f _ZN3WTFL19wtfThreadEntryPointEPv + 15
5 libsystem_c.dylib 0x00007fff872a98bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff872acb75 thread_start + 13 Thread 5:: CoreAnimation render server
0 libsystem_kernel.dylib 0x00007fff8df4c67a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8df4bd71 mach_msg + 73
2 com.apple.QuartzCore 0x00007fff8b652df5 CA::Render::Server::server_thread(void*) + 184
3 com.apple.QuartzCore 0x00007fff8b652d35 thread_fun + 24
4 libsystem_c.dylib 0x00007fff872a98bf _pthread_start + 335
5 libsystem_c.dylib 0x00007fff872acb75 thread_start + 13 Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff6af5b408 rdx: 0x0000000000000000
rdi: 0x000000000000060b rsi: 0x0000000000000006 rbp: 0x00007fff6af5b430 rsp: 0x00007fff6af5b408
r8: 0x00007fff7315afb8 r9: 0x00007fff6af5ae98 r10: 0x00007fff8df4dd0a r11: 0xffffff80002dad60
r12: 0x00007fd8a24276b0 r13: 0x000000000000000a r14: 0x00007fff7315d960 r15: 0x00007fff6af5b580
rip: 0x00007fff8df4dce2 rfl: 0x0000000000000246 cr2: 0x000000010ef9d000
Logical CPU: 0 Binary Images:
0x10b35d000 - 0x10b35dfff com.apple.Safari (5.1.7 - 7534.57.4) <468C5147-26BF-321F-A7E6-42DA82AD4B1B> /Applications/Safari.app/Contents/MacOS/Safari
0x10b366000 - 0x10b800ff7 com.apple.Safari.framework (7536 - 7536.25) <C95F0D4E-6984-3D2F-B0BA-5D12A164EAC8> /System/Library/StagedFrameworks/Safari/Safari.framework/Safari
0x10bb20000 - 0x10bdaffff com.apple.JavaScriptCore (7536 - 7536.24) <C613502E-BC98-3269-A25C-4BDB2D87590B> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/JavaScriptCore
0x10be60000 - 0x10bfe2ff7 com.apple.WebKit (7536 - 7536.25) <8D171955-A1CA-31AA-B701-B9D4F760B10B> /System/Library/StagedFrameworks/Safari/WebKit.framework/WebKit
0x10c0d2000 - 0x10c2abfff com.apple.WebKit2 (7536 - 7536.25) <15991DAF-D0C9-3D65-A96B-AF7428ADCC4E> /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebKit2
0x10c40d000 - 0x10d3b2ff7 com.apple.WebCore (7536 - 7536.24) <F2C26660-05D7-34A7-9158-9C3D21BEB32F> /System/Library/StagedFrameworks/Safari/WebCore.framework/WebCore
0x7fff6af5d000 - 0x7fff6af91baf dyld (195.6 - ???) <0CD1B35B-A28F-32DA-B72E-452EAD609613> /usr/lib/dyld
0x7fff82852000 - 0x7fff82d5bff7 com.apple.RawCamera.bundle (3.14.0 - 646) <75A96BFC-1832-808B-F430-C4C9379C5A98> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
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0x7fff8b4ef000 - 0x7fff8b541ff7 libGLU.dylib (??? - ???) <E9C325A6-D3D6-3C6A-A655-D2CB5BBEB992> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff8b542000 - 0x7fff8b64ffff libJP2.dylib (??? - ???) <5BE8CFA7-00C2-3BDE-BC20-5FF6DC18B415> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff8b650000 - 0x7fff8b7f0ff7 com.apple.QuartzCore (1.7 - 270.5) <E038F95C-B66D-3B04-AB32-5BB30FD7CB2A> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff8b7f1000 - 0x7fff8b81afff com.apple.CoreVideo (1.7 - 70.3) <32241BA9-DCB6-3829-A0F7-EA916602659D> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff8b81b000 - 0x7fff8b873fff libTIFF.dylib (??? - ???) <A0FF68DE-2935-30E7-B61C-4D9D70E14AD0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff8b874000 - 0x7fff8b8dcff7 com.apple.audio.CoreAudio (4.0.3 - 4.0.3) <18776038-F2E5-360B-92BF-9263325E7F7D> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff8b8e9000 - 0x7fff8b8eefff libcompiler_rt.dylib (6.0.0 - compatibility 1.0.0) <98ECD5F6-E85C-32A5-98CD-8911230CB66A> /usr/lib/system/libcompiler_rt.dylib
0x7fff8bd23000 - 0x7fff8bd42fff libresolv.9.dylib (46.1.0 - compatibility 1.0.0) <0635C52D-DD53-3721-A488-4C6E95607A74> /usr/lib/libresolv.9.dylib
0x7fff8bd43000 - 0x7fff8bd7dfe7 com.apple.DebugSymbols (2.1 - 87) <ED2B177C-4146-3715-91DF-D99A8ED5449A> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x7fff8be7a000 - 0x7fff8be8cff7 libbsm.0.dylib (??? - ???) <666E88F0-F8F3-3490-B688-2CF9418CB7E8> /usr/lib/libbsm.0.dylib
0x7fff8be8d000 - 0x7fff8be90fff libRadiance.dylib (??? - ???) <CD89D70D-F177-3BAE-8A26-644EA7D5E28E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x7fff8be91000 - 0x7fff8be9cfff com.apple.CommonAuth (2.2 - 2.0) <77E6F0D0-85B6-30B5-B99C-F57104DD2EBA> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff8be9d000 - 0x7fff8be9dfff com.apple.Accelerate.vecLib (3.7 - vecLib 3.7) <4F7416F1-A069-3A39-B5F1-008279F6B819> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff8bed9000 - 0x7fff8bf1afff com.apple.QD (3.40 - ???) <05970F98-B752-37AF-B577-2B940DF020A1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff8bf1b000 - 0x7fff8bf1bfff com.apple.Carbon (153 - 153) <AF0F9910-E3C3-3922-AA92-A39000655E0F> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff8bf1c000 - 0x7fff8bf23ff7 com.apple.CommerceCore (1.0 - 17) <95285481-4162-308B-85E9-E0A47D4F3766> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x7fff8bf24000 - 0x7fff8c030fff libcrypto.0.9.8.dylib (44.0.0 - compatibility 0.9.8) <557A7749-70EE-3ADF-BC3E-0A5E7DDCD8C1> /usr/lib/libcrypto.0.9.8.dylib
0x7fff8c031000 - 0x7fff8c0b5ff7 com.apple.ApplicationServices.ATS (317.11.0 - ???) <46ED8F7A-01E9-3733-A531-3512DA8BC113> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff8c460000 - 0x7fff8c476fff libGL.dylib (??? - ???) <E0183967-5EA6-3428-AC3B-0403A06F0E3F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff8c477000 - 0x7fff8c4c0ff7 com.apple.framework.CoreWLAN (2.1.2 - 212.2) <705185B4-2A7C-38CB-95E7-852EAD733C61> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff8c4c1000 - 0x7fff8c4c1fff com.apple.Accelerate (1.7 - Accelerate 1.7) <A42ACCF8-7C09-3891-B2B3-F6048A650BA2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff8c4c2000 - 0x7fff8c53dff7 com.apple.print.framework.PrintCore (7.1 - 366.3) <51681D6E-62D3-3B7D-9981-D3FC3568BAB6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff8c53e000 - 0x7fff8c545fff com.apple.NetFS (4.0 - 4.0) <B9B9D9C8-2E5E-3C34-84D7-D0AB61EDC8B9> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff8c546000 - 0x7fff8c563ff7 com.apple.openscripting (1.3.3 - ???) <F5E34F54-CE85-334B-8F25-53581D43960C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff8c564000 - 0x7fff8c56bfff libcopyfile.dylib (85.1.0 - compatibility 1.0.0) <65602684-33B1-32DE-802B-050CE07659AC> /usr/lib/system/libcopyfile.dylib
0x7fff8c56c000 - 0x7fff8c64bff7 com.apple.ImageIO.framework (3.1.2 - 3.1.2) <CDA0CC54-1442-3467-91D6-44456BD93733> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x7fff8c8ad000 - 0x7fff8c8edff7 libcups.2.dylib (2.9.0 - compatibility 2.0.0) <BDD11BE5-A9AB-347C-AB30-FDA1C5603E68> /usr/lib/libcups.2.dylib
0x7fff8c8ee000 - 0x7fff8c8f0ff7 com.apple.print.framework.Print (7.4 - 247.3) <626C58D5-2841-3329-8C32-9F4A8353F3E7> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fff8c972000 - 0x7fff8c976ff7 com.apple.CommonPanels (1.2.5 - 94) <CA9C910D-E406-33E7-B8EE-C86EAA62AB68> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x7fff8ca58000 - 0x7fff8cb5ffe7 libsqlite3.dylib (9.6.0 - compatibility 9.0.0) <EE02BB01-64C9-304D-9719-A35F5CD6D04C> /usr/lib/libsqlite3.dylib
0x7fff8cb60000 - 0x7fff8cbfaff7 com.apple.SearchKit (1.4.0 - 1.4.0) <C5585E08-76A0-34E0-B92C-22BA9D3E083C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff8cc43000 - 0x7fff8cc57ff7 com.apple.LangAnalysis (1.7.0 - 1.7.0) <A7C58D71-6D4A-317D-AA06-D648B1F78573> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x7fff8cc58000 - 0x7fff8cd4dfff libiconv.2.dylib (7.0.0 - compatibility 7.0.0) <5C40E880-0706-378F-B864-3C2BD922D926> /usr/lib/libiconv.2.dylib
0x7fff8cd4e000 - 0x7fff8cd54fff IOSurface (??? - ???) <C8E54127-0563-3E23-8217-6D0446E1B9FC> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff8cd55000 - 0x7fff8d6f2b47 com.apple.CoreGraphics (1.600.0 - ???) <C08FBA1B-E6C0-3020-AD4D-3A041734577D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff8d6f3000 - 0x7fff8d728fff com.apple.securityinterface (5.0 - 55022.4) <DAAEC695-EB88-311E-B929-B4CD9073924E> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x7fff8d729000 - 0x7fff8d729fff libkeymgr.dylib (23.0.0 - compatibility 1.0.0) <61EFED6A-A407-301E-B454-CD18314F0075> /usr/lib/system/libkeymgr.dylib
0x7fff8d9d1000 - 0x7fff8db38fff com.apple.CFNetwork (520.4.3 - 520.4.3) <31D7A595-375E-341A-8E97-21E73CC62E4A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x7fff8db39000 - 0x7fff8dc3bfff libxml2.2.dylib (10.3.0 - compatibility 10.0.0) <AFBB22B7-07AE-3F2E-B88C-70BEEBFB8A86> /usr/lib/libxml2.2.dylib
0x7fff8dcee000 - 0x7fff8dd3cfff libauto.dylib (??? - ???) <D8AC8458-DDD0-3939-8B96-B6CED81613EF> /usr/lib/libauto.dylib
0x7fff8df31000 - 0x7fff8df36ff7 libsystem_network.dylib (??? - ???) <DD7492F9-39FB-3E73-9028-3E1027D012B9> /usr/lib/system/libsystem_network.dylib
0x7fff8df37000 - 0x7fff8df57fff libsystem_kernel.dylib (1699.31.2 - compatibility 1.0.0) <185823F1-409E-3AFD-93A9-C214013C17C8> /usr/lib/system/libsystem_kernel.dylib
0x7fff8e272000 - 0x7fff8e2a5ff7 com.apple.GSS (2.2 - 2.0) <971395D0-B9D0-3FDE-B23F-6F9D0A2FB95F> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff8e2a6000 - 0x7fff8e2a6fff com.apple.CoreServices (53 - 53) <97E086D0-20B4-3BB4-BEE2-04EE5700D55B> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff8e2c7000 - 0x7fff8e49bff7 com.apple.CoreFoundation (6.7.2 - 635.21) <62A3402E-A4E7-391F-AD20-1EF20236CE1B> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff8e4ac000 - 0x7fff8e4adfff liblangid.dylib (??? - ???) <CACBE3C3-2F7B-3EED-B50E-EDB73F473B77> /usr/lib/liblangid.dylib
0x7fff8e4ae000 - 0x7fff8e5c6fff com.apple.DesktopServices (1.6.4 - 1.6.4) <E1A724B2-0DCD-338B-86E2-76AB498DBA2E> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x7fff8e771000 - 0x7fff8e7f4fef com.apple.Metadata (10.7.0 - 627.35) <6769AD6A-58D2-3D25-B289-15C65B82CF8D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff8e7f5000 - 0x7fff8e8a8ff7 com.apple.CoreText (220.20.0 - ???) <4C3E0213-2627-37D1-8550-E30A0EA6C262> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x7fff8e9ab000 - 0x7fff8e9d4fff libJPEG.dylib (??? - ???) <64D079F9-256A-323B-A837-84628B172F21> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff8e9d5000 - 0x7fff8ea00ff7 com.apple.CoreServicesInternal (113.17 - 113.17) <3D222F99-6155-363D-8B84-263B80500226> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x7fff8ea03000 - 0x7fff8ea11ff7 libkxld.dylib (??? - ???) <9F65E9DF-2A92-3CE2-BA34-247D392DAB48> /usr/lib/system/libkxld.dylib
0x7fff8ea67000 - 0x7fff8eab3ff7 com.apple.SystemConfiguration (1.11.3 - 1.11) <73976D69-E672-36C9-8231-52BC782AECC7> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff8eab4000 - 0x7fff8eaeffff libsystem_info.dylib (??? - ???) <35F90252-2AE1-32C5-8D34-782C614D9639> /usr/lib/system/libsystem_info.dylib
0x7fff8eaf0000 - 0x7fff8ed1afe7 com.apple.CoreData (104.1 - 358.14) <1C100A86-EEDF-352E-8BC0-DFE82FF92362> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff8eea4000 - 0x7fff8f36bfff FaceCoreLight (1.4.7 - compatibility 1.0.0) <BDD0E1DE-CF33-3AF8-B33B-4D1574CCC19D> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght
0x7fff8f36c000 - 0x7fff8f40dff7 com.apple.LaunchServices (480.34 - 480.34) <67D5B865-B4B6-3522-8652-654A4E3F4B6D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff8f66f000 - 0x7fff8f68ffff libPng.dylib (??? - ???) <F4D84592-C450-3076-88E9-8E6517C7EF33> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff8f690000 - 0x7fff8f6a7fff com.apple.MultitouchSupport.framework (231.4 - 231.4) <EA9DD3D2-3C5D-3D67-986C-C8AE47D4630C> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 3
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 170
thread_create: 0
thread_set_state: 0 VM Region Summary:
ReadOnly portion of Libraries: Total=187.0M resident=128.1M(69%) swapped_out_or_unallocated=58.8M(31%)
Writable regions: Total=1.1G written=4436K(0%) resident=5536K(0%) swapped_out=0K(0%) unallocated=1.1G(100%) REGION TYPE VIRTUAL
=========== =======
CG shared images 96K
CoreServices 1100K
JS JIT generated code 8K
JS JIT generated code (reserved) 1.0G reserved VM address space (unallocated)
MALLOC 63.2M
MALLOC guard page 64K
SQLite page cache 288K
STACK GUARD 56.0M
Stack 10.5M
VM_ALLOCATE 64K
__CI_BITMAP 80K
__DATA 16.1M
__IMAGE 528K
__LINKEDIT 61.1M
__RC_CAMERAS 248K
__TEXT 125.9M
__UNICODE 544K
mapped file 24.7M
shared memory 312K
=========== =======
TOTAL 1.4G
TOTAL, minus reserved VM space 360.8M Model: MacBookPro9,1, BootROM MBP91.00D3.B02, 4 processors, Intel Core i7, 2.3 GHz, 8 GB, SMC 2.1f170
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 512 MB
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.198.19.21)
Bluetooth: Version 4.0.7f2, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD HTS547550A9E384, 500.11 GB
Serial ATA Device: HL-DT-ST DVDRW GS31N
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0x1d180000 / 3
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0x1d183000 / 6
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821d, 0x1d181300 / 9
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x1d182000 / 4
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0x1a110000 / 3
please help -
Illustrator keeps force quitting
HELP! My Illustrator CC keeps force quitting. I have already uninstalled it and reinstalled it - not working. Somebody help me please. I am using Mac Yosemite. I tried to call adobe and I can't get anyone on the phone or live chat on here. Thank you in advanced.
Okay, I'll just want to let you know that I chatted with the support.
We did the following:
- Quit the Creative Cloud App.
- Deinstall Illustrator (the preferences included)
- Make a new user and log in there
- Download Illustrator: Adobe CC 2014 Direct Download Links: Creative Cloud 2014 Release | ProDesignTools
(and also the newest Update. You can find it on this side too)
- Install Illustrator
- Change the user and try if it works.
At this point I left the conversation because the problem was gone. BUT then I deleted the test account and started the Creative Cloud App again.
After this the problem appeared again!
I just rebooted my computer and with it the Creative Cloud App started automatically. Till now I don't have problems anymore. Hope that won't change. -
Outlook is crashing. It keeps unexpectedly quitting. What do I do?
Outlook is crashing. It keeps unexpectedly quitting. What do I do?
abiola_n wrote:
Noel I think you should've opened the link before replying. I downloaded the full licensed version legally after Adobe released Photoshop CS2 as freeware in January.
Did you read this part at the top (in red):
Adobe strongly advises against running unsupported and outdated software. The serial numbers below should only be used by customers who legitimately purchased CS2 or Acrobat 7 and need to maintain their current use of these products.
If you didn't have a serial number to CS2 and you downloaded and installed CS2, you just committed an act of piracy. Also note about not running unsupported and outdated software...the odds of getting any help here is slim to none.
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