Mail accounts blocked??

Hi together!
Within mail settings all accounts are highlighted in grey and I don´t have any access to the settings any more... cannot deactivate/activate or delete or anything else...
Tried already to restart system... to syncronize with my mac... and so on... without results!
Any ideas??? I would be very thankful!

It appears the the Restriction that prohibits changing mail account settings is turned on. Go to Settings>General>Restrictions. You will need the Restrictions passcode to access Restrictions.

Similar Messages

Why are all my Mail accounts blocked?

I am currently at a conference, and cannot access any of my email accounts in Mail. I have tried rebooting, repairing preferences, and unselecting SSL. I have tried changing ports. Nada.
I can access them all through a browser, but that is a pain with six accounts.
Thanks.

For a time it was saying it couldn't connect to the IMAP server and to check my network connection. I can't show it to you now because, miraculously, it's again working. Here's what I did:
I went into Keychain Access and selected just about all of the saved information that had anything to do with email. After not being able to send a chat message, I restarted my iMac. Voila.... it's now connecting. I don't know what caused it or why it's working again, but it is.
I have since added back my Gmail accounts and they too are back online. Is it possible it was some sort of password mix-up with Keychain??? I've never experienced anything like this before.
Thank you VERY much for replying so quickly to my question. It's nice to know there are other Mac users out there willing to donate their time to help others. I appreciate it.
Mabl

How can I block all other mail account just to only use the exchange mailbox of our company? This is to prevent the user to setup his on company iPhone.

How can I block all other mail account just to only use the exchange mailbox of our company? This is to prevent the user to setup his on company iPhone.

I don't know if I'm asking this all in a way that can be understood? Thanks ED3K, however that part I do understand (in the link you provided!)
What I need to know is "how" I can separate or rather create another Apple ID for my son-who is currently using "my Apple ID?" If there is a way to let him keep "all" his info on his phone (eg-contacts, music, app's, etc.) without doing a "reset?') Somehow I need to go into his phone's setting-create a new Apple ID and possibly a new password so he can still use our combined iCloud & Itunes account?
Also then letting me take back my Apple ID & password, but again allowing us (my son and I) to use the same iCloud & Itunes account? Does that make more sense??? I'm sincerely trying to get this cleared up once and for all----just need guidance from someone who has a true understanding of the whole Apple iCloud/Itunes system!
Thanks again for "anyone" that can help me!!!

BLS Send Mail Action Block Requires SMTP Mail Server Mail Account

My SMTP Mail Server does NOT require authentication. It appears as if MII Ver 12 requires a mail account to be filled in on the BLS Send Mail Action Block. If the mail account field is left empty the transaction fails (error - mail account cannot be blank). Transaction works without the mail account on Ver 11.5 but Ver 12 requires the field to filled in. Please advise whether this is a new requirement in Ver 12 or a bug that needs to be addressed.

Hi Sam,
What I think is, it requires one mail account to send the mail and one to receive it.
There is no restriction on receiver that can be anyone. But the sender needs to be known that some mail has been sent from his mail account. So may be because of this the added authentification is required. It will use that mail account to send the mails.

My e-mail account was blocked and I forgot my iTunes password.

My e-mail account was blocked and I forgot my iTunes password. Now I cannot receive the new password, as I cannot enter my hotmail account. What should I do to change my iTunes account, plus my iCloud account? Thank you in advance!

If you remember your answers to your security questions then you can try getting the password reset via http://iforgot.apple.com
If not then you can try contacting Support in your country and see if they can reset the password for you : http://support.apple.com/kb/HT5699
If you can access to it you can update the primary email address on it by tapping on your id in Settings > iTunes & App Store on your iPad and then tapping 'view Apple id' on the popup, or you can do it via the Store > View Account menu option on your computer's iTunes or via http://appleid.apple.com

Block Time Machine backup of a single Exchange mail account?

Is it possible to tell Time Machine to not backup one particular e-mail account? speaking here about a corporate exchange account, accessed on my Mac only via Mail app.

Try this. System Preferences/Time Machine/Options, click the + sign and navigate to the account.
Your mailboxes are in your User Library folder which is hidden by default.
Either hold down the option key while using the Finder “Go To Folder” command and select your user Library in your home folder or use the Finder “Go To Folder” command and enter ~/Library/Mail/V2.

Restrict creation new e-mail accounts on Ipad2 4.3 does not work..

Hello everybody
For business use i have to secure the Ipad2. I am using the Iphone configuration utility 3.3 to block some features.
It´s not possible to block the creation of E-mail accounts with this utility. I found out it is possible to restrict on the Ipad itselve using the restrictions option >General>Restrictions...So i have activated this option.
However clicking the envelop on the homescreen it´s still possible to bypass and to add an e-mail account for example gmail on the Ipad ?? I was rather suprised this was still working but perhaps i am doing something wrong.
Do you have any idea what is causing this issue or is it maybe a bug?
Thanks for your feedback.
Br. Dirk
Leiden, The Netherlands

Hi. Does anyone know the answer to this? I found this out as well, though my hardening requires me to actually seal off email usage.

Mail V3.1 can not create a new Cablevision Optimum Online mail account

Apple Technical support asked me to report this on this forum.
I have OS X 10.5.1 with Mail 3.1. My ISP is Cablevision Optimum Online, which uses mail.optonline.net as their POP and SMTP servers.
Pre-existing mail accounts, created under 10.4.x (Tiger) work perfectly. I am unable to create a new mail account with this version of the mail program. Mail's Add Account dialog (wizard) hangs as soon as it tries to connect to the mail.optonline.com server. After a long time trying it just says it can not connect to the server. This happens if I choose the new (and default) "Automatically set up account" option or not. It happens on multiple Leopard systems. In other words, when the mail account setup wizard checks for connectivity to the mail.optonline.net POP server, it fails, even though the mail program has no problem interacting with that same server with accounts set up under a previous version.
We brought a MacBook to the Apple store, and the tech. at the genius bar could not get it to work. He said call the ISP. We did that, spent hours with the ISP tech who told me many people are complaining about this. I suspected it was a problem with the way Mail 3.1 was doing its initial connectivity check. Perhaps using an incompatible port (SSL setting perhaps).
After a good nights sleep, I figured out a work-around. I created a dummy GMail account, after it was created I modified it to have my Optonline account specifications, turned off SSL and it worked.
After I had circumvented this problem, someone else that had the same problem found a different resolution. We both also had .mac accounts defind. When they deleted their .Mac account from the mail program, they were able to create a new Optonline.net account. .Mac uses SSL.... interesting.
Thus, it seems that if you have a .Mac account with Mail 3.1 you can not create an Optonline.net account. A bug that I hope Apple fixes quickly.

iLounge had some good info on this topic. The KEY INFO in the post was that after you have gotten the account set up you need to turn off your WiFi router (if you have one) to reset it.
http://forums.ilounge.com/showthread.php?t=221752
Here are the details on how Optonline says you set up an account:
Name: type your name here
Address: [email protected]
Description: whatever you want to put here
Incoming Mail Server
Host Name: mail.optonline.net
User Name: xxxxxxxxxx (don't add "@optonline.net" here, but put what goes before it)
Password: your password here
Outgoing Mail Server (SMTP)
Host Name: mail.optonline.net
User Name: xxxxxxxxxx (don't add "@optonline.net" here, but put what goes before it)
Password: your password here
My other settings under the "Advanced" tab look like this...
Deleted Messages
Remove: Never
Incoming Settings:
Use SSL: OFF
Authentication: Password
Delete from Server: Never
Server Port: 110
Outgoing Settings:
Use SSL: OFF
Authentication: Password
Delete from Server: Never
Server Port: 587
===========
This person adds "Oh, one more thing... after you save your account settings, you may need to turn off WIFI, then "power off"... then "power on" turn WIFI back on and try to get mail again after it connects."
============
Based on the information I read here and on iLounge I was able to get Optonline email working.
1) Deleted my Dot Mac mail accounts in Apple Mail
2) Created an Optonline account based on the details above from Optonline in Apple Mail
3) Unplugged my Airport Extreme Base Station, waited 20 seconds, plugged it back in.
4) I was then able to receive mail but not send on the Optonline SMTP server
5) So...I then went back and checked the details on the Optonline account in Apple Mail. Not sure why but the SSL/authentication selections were changed. So I set them correctly based on the information above and saved. That worked and I was able to send email.
As you are having trouble with Apple Mail and Optonline (why else would you be reading this?) let me also mention that Optonline blocks Port 25 for outbound email so if you have non-Optimum Online email accounts and want to send email on that ISP's server you will not be able to do that unless (a) you pay Cablevision more for a business or boost account (b) use webmail (c) your ISP is willing to provide you with an alternative email port other than 25.
Here is the page from their site on this topic
ort 25 and Optimum Online
Answer
All e-mail sent via the Internet is routed through Port 25, the channel used for communication between an e-mail client and an e-mail server. Activation of Port 25 is currently available with Optimum Online® Boost or Optimum Online for Business. Please continue reading for more information, including activation instructions.
Port 25 Filtering/Blocking
To help control the amount of spam that originates from the Optimum Online network, Optimum Online filters outbound Port 25 e-mail (SMTP) traffic for all standard Optimum Online customers. This filtering is a common spam control measure used by Internet Service Providers. It not only prevents spam sent intentionally, but also thwarts computer viruses that let spammers connect to an unsuspecting customer's infected computer and send spam.
This filtering is transparent to the vast majority of our users. However, if you access a non-Optimum Online e-mail service with an e-mail client application (like Outlook Express), or run your own mail server, you may not be able to send and/or receive e-mail.
Port 25 Availability
If you require Port 25 to be active, Optimum Online offers these options:
Subscribe to Optimum Online Boost. Click here for more information.
Businesses can subscribe to Optimum Online for Business or Optimum Online Boost for Business.
Activating Port 25
If you subscribe to Optimum Online Boost, and would like to utilize Port 25, you'll need to activate it. Simply follow these steps:
Log into optimum.net using your Optimum ID and Password.
Click on Optimum Services.
Click Manage from within the Advanced Config section.
Set Port 25 to On and click Submit. Your modem will be rebooted automatically. Once it starts up, Port 25 will be active.
Optimum Online for Business customers who do not subscribe to Optimum Online Boost can call Technical Support at 1-866-575-8000 to have Port 25 activated.
Workarounds for Standard Optimum Online Customers
If Port 25 filtering is affecting your ability to send or receive non-Optimum Online e-mail, here are some options you may choose to pursue:
Contact your e-mail service provider to see if they support alternate connection methods such as VPN or SMTPS.
If available, use your e-mail service provider's WebMail.

Trouble accessing 2nd e-mail address within same e-mail account.

I successfully added my g-mail account, with my main e-mail address, to my I-phone 5. However, I don't use my main e-mail address anymore and had created a 2nd e-mail address within g-mail where I read my mail. I don't see any way on the I-phone to access this 2nd e-mail address. I tried adding a separate g-mail account in settings with the 2nd e-mail address, but I-phone blocks access this way. Does anyone know how I can select/connect to the e-mail address where I actually read my mail?

I still have a lot of e-mails at the first e-mail address that I have not yet read. When I set up e-mail on my I-Phone it asked for the main e-mail address so that is the one I put in. I wonder if I edit that to the 2nd e-mail address instead if that will work - I will try it.

Need a way to merge two mail accounts

I have a small problem that I hope someone can help me fix. I have cross posted this in the OD services forum as that is the service that I have the 'user' problem with.
Some time back I made a mistake and deleted a user using WM. This user had mail services. I had a backup of the mail folders using the mailbfr tool set. Lucky for me this backup ran just before i deleted the user.
Now this is what I did next.
I added the user again with WM withing a few mins - however I did not spell the name correctly and so I ended up with a shortname that is not correct. I added a second sort name ([email protected]) and so the mail now works in that the user can log onto imap using the previous 'second' short name and e-mail is correctly processed. As you would expect the users email mailboxs are empty as the are seen as a new users by the mailserver (due to my spelling the name wrong).
So I have two mail boxes for this user - one old with correct spelling, one new with incorrect spelling. From the outside world it all looks OK... but the user cannot access the old e-mails and over time one will get into trouble with this user haveing the wrong name.
I would like to find a way of correcting the users 'primary' shortname and combining the old and new emails together into the correct email account.
Help - how do I do this? It seems I need to fix two things - change the shortname internally in the server somehow and combine the e-mails into one account.
I could very easly delete the wrong account and create a new one with the correct spelling. But I would need to preserver the new emails that have come in since and move them into the old email account (which I assume will work Ok with the new user).
Hope all is clear. look forward to some help.

You can block port 25 at firewall/router as an easy way to prevent bounces from outside world during this process....
Delete the 2nd short name on first account. Create a new account with the correct short name, enable mail.
Use an imap client to connect to both account and copy/drag all mail from the old wrong account to the new account.
That's a nice clean way to merge mail accounts.
Now of course, the user will have a new UID... and that might cause permission headaches......
So it might be better to use an imap account to connect to the old account first, copy all mail into a local mailbox. Delete the old account. Then create a new account and set the same UID and correct short name. You could then connect to it with an imap client and drag mail back to the inbox.
Jeff

Not able to configure Exchange mail account on Xperia Z1 (android version 4.4.2)

Hi,
I have updated the android version of my phone to the latest of kitkat (14.3.A.0.757). After which configuring the exchane mail (corporate mail account) but it is not configuring. Every time it keeps 'checking incoming server settings' for indefinite time. I thought it might be taking time so i left the phone in the same situation for overnight but no result in morning. It looks like a bug in the latest version of kitkat on Xperia. Please suggest a solution.

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
First make sure that you have a working Internet connection in the phone.
You can download Internet and MMS settings for your phone by going to Setting > More > Internet settings.
If you have a working Internet connection but still not able to connect to your E-mail server or sync your E-mails check that no Proxy server within your APN settings may be blocking this. You can check this by going to Settings > More (Wireless & networks) > Mobile networks > APN or Access Point Names > Your Internet APN. Check if any details are set for Proxy and Proxy port. If yes you can try to delete them (temporarily) and save the APN. Now check if you’re able to connect or sync with your E-mail server.
You can also verify suspected Internet connection issues by trying via a Wi-Fi network instead.
- Community Manager Sony Xperia Support Forum
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Error message when syncing mail accounts...

I recently started getting this error message while syncing on Windows XP running Outlook 2007.....
iTunes could not sync mail accounts to the iPhone "Nick DeGiovine's iPhone" because an error occurred remapping record identifiers.
Any assistance in resolving this issue would be greatly appreciated...!

Mackinator,
All of the email addresses are with servers that have presets on the iPhone, and it appears the interaction between what you are syncing, and those presets is where you are having the error.
You may want to consider using some of those presets. For example bellsouth.net's email is now hosted by Yahoo. You can enter the settings for it in a few steps. When adding the account to the iPhone, choose the "Yahoo" presets. Put in the username as your entire @bellsouth.net email address. There will be @yahoo.com visible, but won't affect the functionality of the account, and people you send to won't see the @yahoo.com after your address. The Bellsouth account will now work, and should also get push notifications for your Bellsouth email via Yahoo.
For your GMail account, choosing GMail will configure the outgoing server to work on most networks. The exception is networks that block the majority of ports, such as some work environments.
This article contains more information on mail settings including the information about @bellsouth.net and Yahoo.
http://docs.info.apple.com/article.html?artnum=306074
Hope this helps,
Nathan C.

The Mail application blocks messages

Hello,
The Mail application blocks messages in the Outbox with all accounts (MobileMe, Gmail,...).
In addition, the application closes with CMD + Q or with a mouse click??
When I launch the application, the message window does not open automatically.
Thank you for helping me.

That is correct.
I have this problem with version 10.7.2 Lion
Last week I spoke with technical support from Apple.
We have deleted the MobileMe account then I reinstalled.
There, things are back in order, but here I am again stuck with several emails in the outbox.

Error in Read Mail Action Block in MII

Hi All,
I am getting the below error while trying to connect to the server.
INFO : ReadMail: Connecting To: xy.abc.com
[ERROR]: ReadMail Error: Connect failed; nested exception is:
java.net.ConnectException: Connection refused
ERROR: ACTION FAILED: End Action ReadMail_0 :
But with the same credentials I am able to send mail from MII using the Send mail action block.
Mail Account and Password parameters are properly maintained.
I have tried this with both available Protocols POP3 and IMAP4 with respective port numbers.
Also tried with default Port as 110, but still facing same error.
Did any one faced this problem before?

Hi All,
Still this problem is not resolved. I have tried reading mails with same credentials from other clients which gives correct output. Whereas Read Mail Action Block in MII is not giving any output and gives above mentioned error.
Kindly help me on this issue.
Thanks in Advance.

The Mail account is not saving password

Ok so i have done all the things that the Help suggests.
When I want to save a password of my Mail account into password, I click Save to keychain...but it doesn't.
I've checked to make sure the settings for the Keychain are not blocking the 'save' etc.
So when i go to get mail on my different accounts..it constantly asks for the password.
Wierd thing is that the MobileMe one IS saved...this is a new MBA (Jan)
Any Suggestions...
Regards
G

Hello
Glad to see you are using the Help menu, it's great for 'how to' but perhaps this is a troubleshooting issue.
You say it doesn't save the password in keychain, you can verify this. Open Mail and Keychain Access (found in /Applications/Utilities) have both windows open side by side, take note of the number of items stored in the keychain before you apply my next steps. When mail prompts for a password enter gibberish and you should now see that keychain holds one more item. If this is the case Keychain is working in this respect.
Next verify your keychains, 6 short steps.
Then try Mail again with the correct password.
Interestingly, you said that Mail in other user accounts exhibit the same issue. I suggest creating a new user account and check in a new account then to double check as I can not account for those other accounts already created on your mac.
If the issue in the new user account persists then you should see if you can login using the same password using webmail (Safari or another browser of your choice). If you can login then the password must be correct. If you don't know the URL for the equivalent email account then call your email provider or provide details and I will see if I can find it, google is my friend, and yours
If you can login using a browser then consider these follow-up articles to troubleshooting Mail in general as it is not a password issue.
One question, is this issue isolated to just one email account, do other email accounts work as expected in Mail? If you only have one email account then it's an irrelevant question on my part but I should ask.
This is a very good article. http://support.apple.com/kb/TS3276
Use this page to determine if your email settings are correct, http://www.apple.com/support/macosx/mailassistant/ I doubt this is needed as per the symptoms.
Connection Doctor, built into Mail can reveal a lot, use this as a last resort in this case to report where red lights appear. http://docs.info.apple.com/article.html?path=Mail/3.0/en/10018.html
Kind Regards

Mail accounts blocked??

Similar Messages

Maybe you are looking for