Mail app problem

My wife and I have seperate user accounts on the macbook. When I ran the mail app in her account it asked for some set up info, which we entered based on what was being used in her imac. Didn't do much with it for a day or two and then when I came back to it I was unable to connect to the defined POP server (Connection Doctor window showed POP login failing). After fiddling around a bit with no success I decided to delete the mail account info (via the - button from mail->preferences->acounts) and create a new one. The account info appeared to be deleted then but we got a multicolored spinning wheel that woudl not go away and ultimately had to force quit the mail app. Now when the mail app is launched all we get is the spinning wheel and all we can do is force quit the mail app. I tried to find out how to run the mail setup assistant again but could not find any info on how to run it or where to find it. All I found was info that said it would run the first time mail app was run.
Dose anyone have any pointers or know what I should do to resolve this mail app problem?
Thanks
Craig

There are several threads on this in the forums. Search for "Mail spinning beach ball."
Essentially, there is something wrong with the Mail folder in ~/Library/Mail/. Move the Mail folder to the desktop and restart Mail. It will create a new Mail folder. You can then import anything that was in the old mailboxes.

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Mail app problems (duplicating email downloads)

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i have the option with Road Runner to get emails from their "WebMail" website. when i log-in, i see the email that is duplicating in Mail...plus other emails that has not been downloaded in my Mail application.
if i delete the "duplicating email" in RR Webmail, and launch Mail again, the "other emails" that i see in RR WebMail will download.
and if there are other new emails, the whole scenario will go over again in Mail.
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thank you....

I am having this same problem. How did you solve it?

Snow Leopard mail.app problem

I just upgraded 2 iMacs at home with Snow leopard and am having a problem with mail.app. I have 13 e-mail accounts on my box, and my wife has 6 e-mail accounts on her Mac. We have never had problems with e-mail before and Leopard and Tiger would go through the POP accounts in order, 4 at a time, until all the mail was downloaded in all the accounts.
What is happening now is that the mail.app is trying to get ALL the mail at once and trying to access all 13 POP accounts on my Mac, and all 6 on my wife's. It will only grab the first 4 POP accounts and show errors for the rest (and take them offline). I get the "*Unable To Receive Mail - There may be a problem with the mail server or network...*" error for the remaining accounts. The only way I can get the rest of the mail is to go through each account, control-left click, and select "Get New Mail from "[email protected]". Needless to say, this is a real pain in the butt as I do get a lot of mail and prefer it to come in properly in the background.
This is happening on both iMacs so it can't be an isolated thing. Anyone know of a fix for this??

I'm having the exact same issue. I've spent hours rebuilding mailboxes, passwords, and keys. I can often go days before the mail will actually be seen in these offline boxes. Apple - we need this fixed!

STRANGE mail.app problems - Help!

A client's mail is severely screwed. here's a (brief) summary:
OS 10.3.9
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Chotty

Finally I've figured out what happened for not syncing anymore what I did on the Mail.app mailbox of my Professional Exchange account.
So, the problem was the MailTags plugin: http://www.indev.ca/MailTags.html
I don't know if it was after the Trial Period that went rogue, or this has happen since the install, but when I've uninstalled it, it worked just fine.
Hope this help someone with the same problem.

Mac Book Pro Mail App problem

I have a 3 month old MacBook Pro that has developed in the last 3 days a strange problem within Mac Mail app. When I send or reply to a email message it shows up in the email thread or sent messages folder as a COMPLETELY different email to an entirely different address. The incorrect messages/addressees that appear are from emails sent several years ago. It appears that my emails are being received normally to the recipients (what I actually sent is received, instead of what is appearing to me as what I sent), but as the thread continues or new messages are exchanged the thread is meaningless and garbled.
Running Mountain Lion
I've tested sending email through both my Comcast server and iCloud. Same problem either way. Virus, malware........?? THanks for any suggestions

Hi kezart,
Thanks for using Apple Support Communities. Try rebuilding the mailboxes and see if that helps:
Mail (Mavericks): Rebuild mailboxes
http://support.apple.com/kb/PH14958
Cheers,
- Ari

Mail app problem after Mavericks install

Dears,
I have install Mavericks yesterday.
Since then i have problems with Mail app.
Each time i try to open the app it stops immediatly.
I shutdown the Mac and start it over. Again same problem.
Pls help...
Regards,
Laurent

You can try this...
Go into Terminal and type in the following:
defaults delete com.apple.mail ColorQuoterColorList
Good luck.
Message was edited by: J.K. ROFLing

HELP FOR SOME MAIL app PROBLEMS IN MAVERICKS!

As many of you, I was having great difficulty opening Apple's Mail app in Mavericks. The type of problem I was having is this:
When trying to open Mail for the first time in Mavericks, I would get the message that the database needed to be upgraded; the process would start, but Mail would become unresponsive. The progress bar stopped in the middle and only a forced quit could close the application.
I noticed the following:
The actual files and folders in User/Library/Mail/V2, remained unchanged from the time before my attempt to open Mail, and for me no other changes were made.
I took the opportunity to move a copy of the V2 Folder to my Desktop for safekeeping. Trying to open Mail without this folder just caused the app to ask me to designate my accounts anew, which I had no intention of doing.
I then tried adding back items into the empty V2 folder. Adding back all of the mail accounts and mailboxes except for the Mail Data folder had no effect, except that a new Mail Data folder was created, and the Mail app still asked me to designate my accounts anew.
I then added back the first half of my old Mail Data folder contents and allowed the copy process to overwrite the files in the newMail Data folder; there was still a problem.
Finally, I took the remaining files and one folder from my old Mail Data folder and added that to the new Mail Data folder. When I was asked to relpace matching folders and files I did that and whatever was left untouched by the file copy, I let stay there.
The Yellow taged files were the first half I transferred back.
As long as you have a protected copy of your Mail folder, you can try variations of the above. This is what worked for me, and I hope it is helpful to some or all of you.

Finally I've figured out what happened for not syncing anymore what I did on the Mail.app mailbox of my Professional Exchange account.
So, the problem was the MailTags plugin: http://www.indev.ca/MailTags.html
I don't know if it was after the Trial Period that went rogue, or this has happen since the install, but when I've uninstalled it, it worked just fine.
Hope this help someone with the same problem.

Built-in mail app problems...

I have an iPhone 3G. And I'm having problems with my mail. The built-in mail app kept deleting all of my e-mails all at once without even giving me any notices or stuff like that, and it does so every few days?! I've only used up 4.3 GB and there's still 20-ish GB left so I don't think that's the problem. Please help as soon as possible as I sometimes need to show my clients some of my documents but often times its not there anymore... Thank you!

Unfortunately, it's not a connection problem with the gmail server as other third party's apps succeed to send mails via gmail very quickly. Note also that I've also tried to delete that account and then re-create it but this didn't solve the problem.
Sincerely!
Atar.

Mail.app problems with Exchange Server

Hi,
I've got a Mail.app 4.2 version and a company Exchange 2007 e-mail address account.
Recently, I've changed from Entourage for Mail.app since, we couldn't configure the new account to Entourage anymore. This is because we've changed Exchange Service Provider.
I've changed to Mail.app without problems a few months ago. But, recently, since 3 weeks ago, I receive my e-mails just fine, iCal and Address Book keep all sync. Everything is fine except when I delete an e-mail from my Exchange Account or even drag them to another folder, it doesn't work. It remains always at the Inbox Exchange Account.
I guess it started to do this after a software upgrade from Apple.
Anyone has a solution for this? I tried to rebuild the Mailbox and Delete and Create the account again, but doesn't work.
Thanks in advance.

Finally I've figured out what happened for not syncing anymore what I did on the Mail.app mailbox of my Professional Exchange account.
So, the problem was the MailTags plugin: http://www.indev.ca/MailTags.html
I don't know if it was after the Trial Period that went rogue, or this has happen since the install, but when I've uninstalled it, it worked just fine.
Hope this help someone with the same problem.

Mail App problem with iCloud

For almost a month ago I have run into a problem where the Mail App on my iMac (Intel) with Mac OS X Lion shows a pop-up window that it cannot connect to iCloud. It prompts for my password and if I enter it, some times it immediately pops up again, or it can take a couple of minutes. Some times it just works for a few days.
This is very annoying and it has cause problems that I've not been able to send important e-mails.
Anyone experienced this?
Anyone have a solution?
Sincerely,
Andreas

Not sure,but are thseyour settings?
iCloud Mail setup, even in 10.4/10.5…
Don't delete your old account yet. Just setup a new one in Mail>Preferences>Accounts, little plus icon. Choose IMAP as account type, not ,mac or MobileMe.
IMAP (Incoming Mail Server) information:
Server name: imap.mail.me.com
SSL Required: Yes
Port: 993
Username: [email protected] (use your @me.com address from your iCloud account)
Password: Your iCloud password
SMTP (outgoing mail server) information:
Server name: smtp.mail.me.com
SSL Required: Yes
Port: 587
SMTP Authentication Required: Yes
Username: [email protected] (use your @me.com address from your iCloud account)
Password: Your iCloud password

Mysterious, annoying, huge mail.app problem.

The last month the mail on my iMac has a very big problem. I am running the 10.5.6 with all the mail updates.
Out of nowhere my Mail.app starting acting very funny. It will start the mail download process and it will indicate the number of messages and the progress. It will however keep on downloading and the indicator will keep on spinning for ever. Not all the mail is downloaded, even if leave it over night . I will try to quit and it will not. I have to force quit. And when I open it again it will re-download the the same messages again.
1) I recovered the mail folders and the .plist files from the time-machine, but no luck.
2) I start deleting some of the accounts but I had to delete all minus the MobileMe account.
3) I copied the same files from my MacBook Pro and still no luck
4) I reinstall the MacOSX (10.5.6) and imported the files my oldest backup. Still no luck.
As you see I am out of options. I don 't know what else to do.
Georgios

Georgious
Have you tried going to your server's web address to look at your inbox with a web browser? Perhaps someone has sent you a huge file that Mail is having trouble downloading. If so, you can delete it with your web-mail access.
Francis

Horrible gmail mail.app problem

Hi guys.
I use mail.app 2.1.3 to check my gmail account (via POP). Lately, I have been having three nasty problems, which may or may not be related. Note that I have zero rules set in mail.app and do not have the spam filter turned on. I am using the spam filter in gmail.
1. I get mail, I can see it in my gmail box, but it doesn't come into mail.app. This happens about .1% of the time, or one mail every two days. There's one example where it has happened three times from the same person, but other than that it appears to be random. Since I don't look on the web for my mail and since I get a ton of mail, this is a huge problem.
2. Mail can be delayed for one or two days. For example, a friend also has gmail and we're both signed up with an online service (Basecamp). Sometimes she'll get a notification a full day before me.
3. I don't get mail. I can chronicle mail people have said they've sent me, I can see it in their out box, and it's not in my gmail box, spam or otherwise, based on doing straightforward searches within both my gmail and my mail.app.
By the gods of Wozniak, all help is welcome!
thanks
seth

Hi Seth.
Do you access this mail account from more than one computer or device? Gmail doesn’t let the same message to be downloaded more than once via POP...
As for messages not even arriving at the server or being delayed, well, that’s clearly a server issue that has nothing to do with Mail. Looking at the timestamps in the full headers of the messages that arrive late may allow you to determine which server causes the delay...

Wierd Mail.app Problem

Hi all,
I use Mail.app on a dual 2Gig G5 with 10.4.9. I have a variety of POP and IMAP accounts. All function well, including Mac.com, except for a Cox.net POP account which can send but not receive mail. The account setup (send receive servers & ports) has been confirmed to be correct, and I'm able to access my Cox mail via their webmail portal.
Thoughts, anybody?
I just had a non-productive chat with a Cox techie who recommended that I call Microsoft for Outlook assistance. So much for Cox's expertise.

You’re welcome.
Sometimes messages left on the server clog up the account there, or Mail chokes on a message it cannot download and that prevents it from downloading the rest as well. Solving this problem will probably require removing one or more messages from the server. What are your Preferences > Accounts > Advanced > Remove copy from server settings for this account?
You may tell Mail to remove from the server all the messages that have already been downloaded by means of Preferences > Accounts > Advanced > Remove now. Alternatively, you may use the Account Info window to remove specific messages from the server — choose Get Info (⌘I) from the Action menu (gear icon) located below the mailbox list in the main Mail window. And if the account allows web access, you may also remove messages from the server that way.
Try removing from the server messages that have already been downloaded and/or the first message not downloaded yet (i.e. the message that Mail appears to be choking on).
You may want to try to download those messages with another mail client such as Thunderbird first, to avoid losing them — and use Eudora Mailbox Cleaner to import them back into Mail afterwards if you wish.

Interesting Mail App Problem with 3G

OK
First off, I haven't had a chance to hit a computer to update to 2.2, Just moved to a new city and no high speed internet yet, maybe I can get a free update at a local Apple Store, See what happens here.
But from the sounds of it and forum posts. its caused more problems then 2.1
Anyways, Iphone 3G is using 2.1
I added a Hushmail IMAP Account to it.
I followed their Mac OS X Instructions and I can send and recieve email no problem.
But,
If I turn on push 15 mins, send a test mail to myself, my main mail ICON isn't showing a red number above it when I get email, It will make a quick vibrate and noise, but no number.
Second, I have searched and searched.
My Email isn't going into the MAIN Inbox in the Mail App
Seems like it is being dumped into a Seperate INBOX folder below the main INBOX.
I can see my spam mail folder etc as subfolders below the main INBOX and the INbox folder its dumping my mail into.
I have tried adding /INBOX, INBOX, /Inbox, Inbox to my IMAP Path prefix and that doesn't seem to fix it and make my email going into the main INBOX.
Hushmail just got a email from me asking them about a IMAP Path Prefix, see what they have to say.
What does everyone else think here to solve this problem with the Updating and getting my email into the Main INBOX instead of a Sub-folder Inbox.
Thanks for looking
Total_War

Not sure,but are thseyour settings?
iCloud Mail setup, even in 10.4/10.5…
Don't delete your old account yet. Just setup a new one in Mail>Preferences>Accounts, little plus icon. Choose IMAP as account type, not ,mac or MobileMe.
IMAP (Incoming Mail Server) information:
Server name: imap.mail.me.com
SSL Required: Yes
Port: 993
Username: [email protected] (use your @me.com address from your iCloud account)
Password: Your iCloud password
SMTP (outgoing mail server) information:
Server name: smtp.mail.me.com
SSL Required: Yes
Port: 587
SMTP Authentication Required: Yes
Username: [email protected] (use your @me.com address from your iCloud account)
Password: Your iCloud password

1.1.4 mail app problems

today the 1st of march I upgraded from 1.1.3(with software upgrade) to 1.1.4 also with upgrade. everything went smooth until I went to check my mail. After clicking on the app it will load part way and then crash back to the home screen. I have tried restoring 2 times now and i get the same problem.. Ok next step i took was to delete my mail account. by going into my settings i deleted it and went to check the mail app and it will crash. when i go back to my settings and the account is still there like i never deleted it please help me get my mail working again! it was one of the best features on the touch!
Message was edited by: Phipod

Had the same problem and solved it by doing the following:
Restore your iPhone with iTunes.
Activated it, but do not retsore your settings!
Disconnect your iPhone from iTunes.
Tap Mail - you should now get the selection screen (Yahoo, AIM, whatever ...)
Close Mail.
Connect iPhone to your Mac.
Now restore your settings, synch and you should be done.
I found this out by pure curiosity - I was about to go from scratch as recommended in this thread and then decided to give it a try and see if mail.app worked at all - it did - and then I started to wonder what would happen if ... tadaa working iPhone
Good luck
kgkoop

Mail app problem

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