Mail configuration for core hosted mail servers

Question

Hi,
We have configured scot to send emails from SAP to the domain ids in XXXXX.com.
For testing the port condition :-
We checked if port 25 was open on the smtp server. This was the check. devassp1:devadm> telnet 202.162.244.10 25 Trying... Connected to 202.162.244.10. Escape character is '^]'. 220 ESMTP Is this a succesful check to see if the port is open?
Core hosted mail server
Also, the smtp server is co-hosted and the provider is not willing to add the SAP server IP address to the list of authenticated servers on the smtp server. Is there a work around?
In SAP after configuring scot, we get the error message that Internal error: CL_SMTP_RESPONSE ESMTP error code is not known. 554 554 5.7.1 <mailid>: Relay a Message no. XS829 Diagnosis An error occurred in program CL_SMTP_RESPONSE Error text: ESMTP error code is not known. Additional information: 554 554 5.7.1 mailid: Relay a System Response Message processing terminated. Procedure
Please suggest what needs to be done.
Thanks
Vijay

Answer 1

Hi
Looks to me some SMTP server configuration issue, Please have look at below SAP notes
Please check you have defined the below entries in your system profile
icm/server_port_1 = PROT=SMTP,PORT=25,TIMEOUT=300,PROCTIMEOUT=600
Then follow below itmes to further troubleshoot if still issue persists
Note 455140 - Configuration of e-mail, fax, paging or SMS using SMTP.Also check
Note 552616 - FAQ: SAPoffice - Sending to external recipients
Note 402907 - SAPconnect: Sending via ESMTP terminates with a dump
Note 751332 - Error sending mails with several recipients
Otherwise, In general you just do the following configuration and nothing else you have to do in SAP application.
First of all check port 25 is open from SAP server to SMtp server
Also check sap server is define as realay agent in SMTP server.
Do the follwoing step.
1. Use transaction SCOT
2. From tope menu: View -> System Status
3. Double Click on SMTP
4. You will get a window and fill in description
5. Tick the "Node in use" box
6. Enter the hostname of the email exchange server
7. Mail port will be 25
8. Click on the button next to Internet called "Set"
9. You will get another window, in the "address area" box, enter *
10. Click the green check button to exit the second window
11. Click the green check button to exit the main window
12. From top menu: Settings -> Default Domain
13. in the small box that appears enter the domain name which is the last part after the email id ,The domain name would be for e.g company.com
14. You need to define a job to process the email, from top menu: View -> Jobs
15. From top menu: Job -> Create
16. Enter a name
17. Click on "INT" in the list then "Schedule job" button
18. Enter start date and time, then click on "Schedule Periodically" button
19. Enter something like every 10 minutes.
20. the configuraton is now complete. To test it, you need to have an email defined in your user id properties. Use SU01 for that.
21. Use transaction SO00
22. Put Title, and text in the body, then enter your email address below, the recepient type would be "internet address"
23. After a maximum of 10 minutes you should get the email address.
I hope this helps you.
Regards
Sekhar
Edited by: sekhar on Jan 4, 2010 4:01 PM
Edited by: sekhar on Jan 4, 2010 4:05 PM