Mail does not load

Help, please.
After years and years of working flawlessly, Mail won't start.
Upon launching this error message appears: "Mail quit unexpectedly" with a whole problem detail.
......and, by the way, Software Update won't launch either.
groan.
Stephen

In Finder, hold down the option/alt key while selecting Go from the Finder menu bar. Select Library. or select Go to Folder and paste in ~/Library/Containers/com.apple.mail. Select Containers/com.apple.mail. Move the folder com.apple.mail to your desktop. You must move the entire folder, not just the contents.
Re-launch Mail and test. If the problem is solved, recreate any required Mail settings and import any emails you want to save from the folder on the desktop. You can then put the folder in the Trash. If the problem remains, return the folder to where you got it replacing the one that is there. 
Information learned from Linc Davis.
You can make your user library permanently visible with the following Terminal Command.
chflags nohidden ~/Library/
Does Software Update work if you use the App Store?

Similar Messages

  • Mail does not load the mail after opening with 10.10.3 on macbook air

    Mail does not load the mail after opening with 10.10.3 on macbook air

    Under Window in the Menu bar select Connection doctor. You will see green to indicate a connection and red to show there is a problem. Except for iCloud account you'll see two entries for each account 1) receiving and 2 SMTP for sending.
    If it's red, this usually means it's missing the password.
    For Incoming messages, set in the account window, under Account Information tab.
    For Outgoing (SMTP) messages, follow these steps:
    EDIT SMTP SETTINGS
    In Accounts window > Outgoing Mail Server SMTP:  select to Edit SMTP Server list... from popup.
    Select account in the list.(It's not uncommon to find extra SMTP servers listed. When you remove account, Mail does not delete the smtp info. You might need to do some clean up in the list to remove the extras.)
    Under Advanced Tab:
    Apple defaults to the default ports (25,465, 587) but some servers prefer a custom port. Check to see what port they recommend. Gmail for example likes 465, Outlook.com 587.
    Verify if your server require SSL.
    User Name. Enter full email address  eg.  [email protected]
    Add password if it is blank.(If you have two step authentication setup, you'll need to get an app specific password  more info)
    Open Connection Doctor under Window in the Menu bar.
    Do you see green light now for your account SMTP?

  • Mail does not load current emails

    mail application does not load current email.  when i delete messages mail downloads olkder messages, not current or new.

    If it doesn't download new mail, it is possible that you are not connected to the mail server. Try to check if you have internet connection on this phone.
    Good luck.

  • I updated iphone4 to ios 6. My e-mail does not load. It says "checking mail". how do i fix this?

    I updated my phone software in iphone4 to the ios6 operating system. My e-mail will not load on my phone. At the bottom it says "checking mail" and it stays like that. Then i get a message saying it "could not connect to yahoo server". The yahoo server is not down, i can access my e-mail on my work computer. How do i fix this issue on my phone?

    Try completely turning off your phone and then turn it back on. Fixed the problem for me.

  • Mail does not load completely

    When I open Mail, it pretends to open, but:
    1) I cannot see the viewer without clicking "New Viewer Window"
    2) When I do it allows me to select mail/RSS items, but the viewer just reads "Loading" and never loads
    3) It does not retrieve any new mail/RSS messages
    4) When I tried to delete the last few messages (in case they caused the problem), they appear to be deleted, but only until I click on another folder they reappear.
    5) Trash appears empty, when I don't think it should be.
    6) I have to force quit.
    I think this might have started when I closed the Macbook cover while it was loading new Mail. Also, this started just yesterday before I upgraded to 10.5.3 today, which I hoped against hope it might help.
    I've searched forums the Net over. Help!

    See:
    *[[Images or animations do not show]]
    *http://kb.mozillazine.org/Images_or_animations_do_not_load
    See also http://kb.mozillazine.org/Websites_look_wrong

  • Mail does not load mail screen

    I upgraded as MBP form 10.6.8 ro 10.7.4 via image(I have done this many times).  When you open mail for the 1st time, it does a conversion of all the mail boxes.  At that point mail typically, loads the screen with all of your mail boxes, etc.  That screen never loads.  Mail Preferences do not load when you choose them.  I can create a new mail message but then can not see the screen. 
    Where are the mailboxes and pslists kept for a users mail account in Lion???

    You might also ask this in the MobileMe forum https://discussions.apple.com/community/mobileme/mobileme_on_my_mac since not all of us here use MobileMe.

  • Mail does not load- bad version??

    All was working (including mail) yesterday. Today I had a hang of some kind where the machine would not wake up. The keyboard was not a problem, even though it seemed dead (did not wake up when hitting any key, mouse does not wake in Lion, grrr!).
    Had to reboot the MacPro with Power button (first time in quite a while). After that, restart OK. However opening Mail was an issue. Got the screen attached and no idea why. Here's what I tried so far:
    Cold Restart (see above).
    Boot from backup system disk (HD OS X 10.7). Rebuild with Disk Utility,start up volume. Found errors- extended attributes. Fixed Errors and verified OK. Check partitions, many errors related to User 0 and User 501 (where it should be User 0) were 'fixed'.
    No joy when rebooting in the drive and User.
    Alternate user uses same apps. Tried anyway on the chance that a User preference setting was the problem (i.e., com.apple.mail.plist resides in User Folder). Still no joy, same message.
    Found certain other third party app (Find Any File) that fails (due to an Exception error). Most Mac apps seem OK, except for Calendar which will not load.
    Found many errors noted in Console System log related to mail accounts- prove I wasn't dreaming and that Mail did run OK.
    So right now Ihave a TIme Machine backup but no clue as to what to restore and when it actually went , nor why. Any hints?

    Start here.
    http://www.apple.com/uk/support/ipad/mail/

  • Nokia C3: Mail does not load

    When selecting Mail, it just keeps on getting updates for hours. It's not loading. Please help.

    This happened to me initially with firmware version 3.36. The phone attempted to use GPRS or EDGE over WLAN even when I told it not to. . I tweaked the settings as described in this thread and eventually every feature started to work.
    Nokia Lumia 520 3046.0000.1329.2001 RM-914
    Nokia Asha 302 V15.09 22-05-13 RM-813

  • TS4026 my mail does not load

    I my .mac mail fails to load.  What can I do?

    You might also ask this in the MobileMe forum https://discussions.apple.com/community/mobileme/mobileme_on_my_mac since not all of us here use MobileMe.

  • Mail does not load all the e-mails showing on Web Access to ICloud

    When i look at my Me account via ICloud there are sometimes e-mails which do not show when i look at my inbox via the Mail application - it doesn't seem to be related to mails from a person or company, as when i look from one sender some will show and others will not. I have the Mail options as Expand all Conversations, but it still shows as a problem - does any one else have this or know how to fix it?

    Hi Srinivas,
    The issue might be related to the OLE DB driver. Which OLE DB Provider do you use? If you use the Microsoft JET 4.0 OLE DB Provider, try the Microsoft ACE 12.0 OLE DB Provider instead. You can get this provider by installing the 32-bit
    Microsoft Access Database Engine 2010 Redistributable.
    In addition, you can recreate the OLE DB Connection Manager and the OLE DB Source component instead of using the existing ones.
    Regards,
    Mike Yin
    TechNet Community Support

  • Mail does not load as quickly as it used to?

    Why doesn't mail work as well as it used to?  It can take 15 minutes when you skip from one account to another, sometimes longer, forcing you to quit mail and restart it.This is a big step back for those of us who depend on efficient and fast email. -d

    Quit Mail.
    Back up all data. That means you know you can restore the Mail database, no matter what happens.
    In the Finder, select Go ▹ Go to Folder from the menu bar, copy the text on the line below into the box that opens, and press return:
    ~/Library/Mail/V2/MailData/Envelope Index
    A Finder window will open with a file selected. Move the selected file to the Desktop, leaving the window open. Relaunch Mail. It should prompt you to re-import your messages. You may get a warning that the index is corrupt and that Mail has to quit. Click OK.
    Test. If Mail now works as expected, you can delete the file you moved to the Desktop. If you get a warning that the file is in use when you try to empty the Trash, log out and log back in.

  • My e-mail is not loading and some plug-in are not working after upgrade.

    My e-mail does not load, but I can load it in Internet explorer
    my wed site does not show my talking characters after the firefox up-grade

    you should visit apple genius at apple sotre .

  • Firefox 3.6.13 does not load AOL mail - it logs in ok but does not load

    I updated Firefox to the latest version and it will not load my AOL eMails.
    I can however log into my AOL account and it shows the Welcome message and number of unread mail and also shows the folders etc. including Spam folder but it does not load the eMail or will not allow me to open any eMails.- Just shows blank.
    BTW I can access my AOL mail Box with Internet Explorer.

    * "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
    * "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"
    Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
    * Don't make any changes on the Safe mode start window.
    See:
    * [[Troubleshooting extensions and themes]]
    * [[Troubleshooting plugins]]

  • My mail system does not load image automatically

    my mail system does not load image automatically. how does that happen? what should i do to set the image load configuration?

    Although you can configure Mail to load HTML images automatically, you should think twice about doing it. The sender of the message could determine your email address, your IP address, and when you opened his message. Not what you want if you get spam, as most people do.

  • Mac mail sometimes does not load gmail messages

    Several times a week my mail will not load some messages. Most times it works fine. My iphone always gets the mail. What's up with that?

    When you guys say turn ON and OFF, are you referring to "show in IMAP" checkbox in the "Labels" tab in gmail?  As superwhatever mentioned, Apple initially told me to make sure these are showing so that Mail.app picks them up.  If I uncheck "All Mail" and "Important" wont that just mkae Mail.app skip downloading thosemessages that are in Important and All Mail?  Instead shouldn't Mail.app's "Inbox" be set to also incorporate those message that are in Important and All Mail?  This was so much of a headach for me back when the original problem surface that I just stopped using Mail.app and purchased Mailmate.  Since then though, I'm missing certain key functions that Mail.app has and want to take another stab at resolving this.
    On my iphone it shows that I have 18 unread messages for my company account, while in Mail.app it shows only 2 unread.  The other 16 are found in "Important."  how does this get fixed?

Maybe you are looking for

  • Display issues on Satellite M70

    I am using Satellite M 70 notebook, purchased about more than one year back and really like it ( Pentium M70, 512MB Ram, 40 GB HD). So far it has been without major issues. The only problem now I face is that some times the screen for a second or a f

  • Apple Wireless Mouse - No Longer Pairs with Mac Mini?

    Hi there, I've had an Apple Wireless Keyboard and an Apple Wireless Mouse for several months. Unfortunately, the Apple Wireless Mouse no longer pairs with the Mac Mini (Core Duo, 1.66) -- it is getting very frustrating. I've tried rebooting the machi

  • How to remove leading zeros in Table in Pages

    I have a table where I need to enter decimals into a table in Pages and it keeps adding the 0 before the decimal and I cannot figure out how to make that stop. I need to be able to enter .54 and not have it change it to 0.54. Any help would soooooo a

  • Driver problem, Colour Sensor not working properly?

    Hey! My W530 came with windows 8 preinstalled. Unfortunately I got sick of it after 2 months of use and decided to install windows 7. After turning off safety boot in the bios menu, windows 7 worked pretty good. I'm only having a few issues at the mo

  • Rebate rate

    Hi, Pls tell me use of REBATE RATE field in rebate agreement & in REBATE SETTLEMENT. what is the relation between REBATE RATE & ACCRUAL?