Mail Rules issue

Hi, folks--
MAIL 3.6 (936)
I have my mail automatically routed to folders.
I also have my wife's mail automatically routed.
BUT...
if an email is sent to both of us (and MANY are),
both go to her folder and NONE to mine
(due to 'her rule' location in the list of rules.)
More succinctly:
we receive two copies of an email-- one intended for her, and one for me.
They both go to her; none to me.
Is there a work-around for this?
Thx,
Steve

"It" is an email sent to a small group.
We receive them as members of quite a few different groups.
Imagine an email sent to six people, and "two" of those messages to different people (wife & I)
come through my computer and Mail Rules (for distribution). They both go to one of us,
and her rule is first, so they 'all' go to her.
Dumping "her rule" would help, but cause another issue.
I think a double-pronged rule "argument" might be what is needed.
Or another option I haven't thought of...?
Steve

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Please Help - Same issue for years - Mail rule switches itself!

This issue has plagued me with Apple Mail for years and I would like to finally resolve this to keep my sanity. Please help!
We have used the MobileMe family account (5 pack) for awhile and both my wife and I have our own unique email address that is set and we also have one combined account that we use as well. I have some rules in place to help keep the mail organized. Often we will get 1 e-mail for both of us (i.e. a message about a group we are both in or a sports team for our children) - it is sent to our joint account and then the Mail rule will handle putting them in both our boxes.
There is the one rule that keeps changing itself! It's maddening. Here is what I want to occur:
1. I get an e-mail to our joint MobileMe account.
2. The rule will move that specific message to my folder and then place a copy of that message in my wife's folder.
That's it. That's all that I want it to do.
Here is what I put in the mail rule description to make that happen:
IF "any" conditions met:
"Any recipient" is equal to "joint account e-mail address"
Perform following actions:
"Move message" to "my mailbox"
"copy message" to "her mailbox"
"Stop evaluating rules"
That's it. Here is where the problem ensues. This rule will actually work correctly for 1 or 2 times. Then what happens is somehow this rule actually changes itself and when I open up the rule description it will actually show:
"Move message" to "my mailbox"
"Copy message" to "my mailbox"
Ugh. So I end up getting two copies of the same thing and have to physically move it over. It seems so simple and I can't understand why it keeps switching itself.
I've had the issue ever since we had our family account and back to the Tiger operating system. I would love to get this fixed for good!

I may well have missed something, but it seems to me that the command to Copy to her mailbox should come before the command to Move to your mailbox. That way the source remains available until the final Move step. I cannot say why the Rule construction would change by itself, but I can see the possibility of confusion if the Move comes before the Copy.
Ernie

An issue with mail rules

I've set up a number of rules to deal with spam, and they all work fine except for one particular spam offender.
Each time I set up a rule to move mail from this source into trash and it seems to work. The next day I've find another message from these people (some organisation that mails out deals from supermarkets et cetera) and the rule I set up has disappeared. I've no idea why this happens, and why it's only with messages from this particular address.
I'd be really happy to hear from anyone who might have a solution to this.
Thanks,
Chidi

I think I figured this out.
Initially, one of my rules would include the action "Mark as read" and then "Move to Exchange Trash" (move to Exchange Deleted Items). In this case, it would move it but not mark it as read. Also, after creating the rule, when I viewed it the Delete action was listed before the Mark Read action.
As others suggested in this thread:
https://discussions.apple.com/message/11651385#11651385
I created two rules. I did this by duplicating the existing rule. I modified the original rule to only mark as read and I modified the second rule to only delete it (and stop processing rules).
In that thread, someone suggested separating the rules becuase of a possible timing issue. That did not work for me.
I viewed the Rules plist (~/Library/Mail/V2/MailData/SyncedRules.plist). When I check the rule to mark as read, it still have the move to trash action. In the Mail rule preferences, I could not see the action, but it was still in the plist.
The simple fix is this:
1. Use two rules
2. Make sure the Mark as Read rule is created from scratch
3. Convert the old rule to only delete it (or move to Exchange Trash)
4. Make sure the Mark as Read rule is above the delete rule

How to import Mail rules from Lion to Mavericks?

I tried importing my several dozen rules from OS X 10.7.5 to Mavericks 10.9.4. I tried the method described by SECollins7 here:
Import Lion Mail rules into Mavericks Mail?
It did not work. Nor does manually copying the text from «MessageRules.plist» to «SyncedRules.plist». They just do not appear in the rules settings in Mail in Mavericks.
Is there a way to import rules anyway?
Thanks for any hints!

This issue is caused by a combination of two things:
The file used in previous versions of OS X to store local (not iCloud-based) Mail rules is not used in Mavericks.
The migration process doesn't transfer the rules from the old file to the new one, which has a different format.
You may be able to recover the Mail rules by taking the steps below.
Warning: Do not use this procedure if you synchronize Mail rules with other devices via iCloud.
Quit Mail if it's running.
Back up all data.
Triple-click anywhere in the line below on this page to select it:
cd Library/Mail/V2/MailData; /usr/libexec/PlistBuddy -x -c 'Print :rules' MessageRules.plist > SyncedRules.plist
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window by pressing the key combination command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
Wait for a new line ending in a dollar sign (“$”) to appear. You can then quit Terminal. Test.

Apple Mail Rules dont apply when mail is READ on other devices!

Hi,
I use IMAP settings on Apple Mail (v4.5) and also check my emails on the iPhone (iPhone also set up with IMAP). However if i have read an email on the iPhone then when i switch my computer on the incoming Apple Mail Rule that applies to that sender does not seem to work. It keeps the mail within my Inbox and does not transfer the mail/message to the desired folder.
However, if the same sender sends me an email which i do not read on the iPhone and then switch my Apple Mail ON, then the mail is automatically transferred to the desired folder.
It looks like the problem is only with READ mail and not UNREAD mail.
Is there a fix for this? There seems to be a lot of people having the same issue and was wondering if there is any work around on this?
Would really appreciate any help from anyone on this.
Regards,
Jay
PS: I recently moved from Outlook 2011 on MAC to Apple Mail as i heard is a far superior mail application and works smoothly. So far everything about Apple Mail has been correct, it is a fantastic app, however this Rule problem is pretty basic and surprised that Apple still has not fixed this.

Hi Glenn,
Many thanks for this. Unfortunately i dont have this facility on the server as we are using a simple opensource mail delivery and storage service, so the rules would have to be set up on the computer.
I was using Outlook 2011 and prior that was using Entourage 2008 and both worked well with the IMAP rules. Nothing was ommitted and everything READ or UNREAD was imported and the rules applied. It's only in Apple Mail that these rules dont seem to work.
Is there no other work around? No Apple Mail Add-Ins? I see quite a number of people complaining about the same problem and i'm surprise that Apple has not found a solution for this.
Anyway, thank you soo much for your reply. Much appreciated.
Regards,
Jay

Mail rules work for some users, don't work for others

Ready to pull my hair out over this one:
Leopard to Snow Leopard upgrade went uneventfully, except for the fact that server-side mail rules (accessed via browser at FQDN -> Mail Rules) work for several users (two, to be exact) and don't for the rest (about 15 or so).
The usual culprits have been reviewed: 'Enable Server-Side Mail Rules' is checked in Mail -> Settings -> Filters, 'Allow users to configure server-side mail rules' is checked in Web -> Sites -> Web Services, users can create vacation notices and email rules without issue via browser, permissions look fine on the contents of /Library/Email Rules and /var/spool/imap/dovecot/sieve-scripts, logs give no indication of any foul play (at least the Email Rules -> debug.log generates the same entries for both functional and non-functional users), etc.
I have noticed that /var/spool/imap/dovecot/sieve-scripts contains only two items, which - you guessed it - line up with the GUIDs of the two functional users. Theoretically every user with a rule should be represented here.
As suggested in this thread:
http://discussions.apple.com/thread.jspa?messageID=11171395&#11171395
I created both a vacation notice and an email rule for several users, thinking that may force the folder creation for those users, but no dice. I even manually created folders for a few users with their GUIDs as the folder names and assigned each user ownership and read/write access. Still nothing. Created a few new test user accounts just to rule out any legacy account weirdness (although it's worth noting that I completely redid the OD and recreated user accounts after the upgrade) and replicated the problem with these, as well. Lastly, used Inspector to compare OD attributes between functional and non-functional accounts, with no glaring differences.
Help!

Did you find an answer? I encounter the same problem on my new MiniServer. Deleted and created all users several times, but just for some accounts mail is working.
Do you have the answer?
(new to this site, read a lot already, but not found)

Mail Rules Are Not Being Saved After Mail Is Close & Opended

I am using Mail 3.6 with 10.5.8 on a Macbook Pro. I have set up mail rules so that an email from a specific person's email address goes to two places: 1) Move to a folder on .Mac & 2) the Inbox on the Mail app. Upon first setting this up it works. BUT when closing and opening the program or waking up the computer from a sleep status the rule disappears and the Rule Preference window shows that email message is now going only to the .Mac folder & none to the Inbox!
I spent a lot of time with Tech Support via telephone and even ended up reinstalling (A&I) OS 10.5 (plus updates); this was done on the tech's theory that Mail was corrupt on the root level. HOWEVER, that was not the solution as the problem still exists with the reinstalled OS.
Can someone from Apple's tech support who has knowledge of this issue please help?
Thanks,
Bob

Since replies to questions and comments in these Discussions
is mostly from users who are registered to post & reply here,
you may find better result in a call into AppleCare support and
if there is an incident or case number involved in the issue you
have experienced with corrective actions taken so far in your
communications with Tech Support(?) by phone, be certain a
reference is made to that conversation, for proper follow-ups.
+{You could refer someone you talk to there, to your post in here.}+
There may be some other issue, perhaps relating to hardware
or something else, that may bear looking into. Have you seen
a result of the system log files and reports, such as Console
generates from the computer in action? There may be a clue
in those almost cryptic reports. Also, you have a hardware test
on bootable partition in the original system install disc; that's a
specific test version for your computer, an Apple Hardware Test.
Boot instructions are on the disc's label. Run it in a repeat-loop.
Is there any third-party software installed later on, which could
result in complications or conflicts with the Mac's Mail app?
The problem, if not software, could be hardware. Or a logic error.
If you have AppleCare coverage in effect on the computer, that
is the call to make; and keep track of your incident/case number.
Good luck & happy computing!

Mail Rules Problem (Auto-Respond Not Working)

Hello there, I just purchased a 20" iMac and Leopard has been great so far. The only problem I've run in is that Mail Rules does not auto-respond but rather it will just send back the same thing that it received. Keep in mind i've been a Tiger user for 1 year so the settings shouldn't be an issue. Anyways here is how i have it setup:
IF (ANY):
ACCOUNTS
REPLY TO MESSAGE: (REPLY MESSAGE TEXT) =this text is not showing up in the auto-respond emails.
Regard,
Peter

I'm another one with the same problem since I upgraded to Leopard.
My auto-reply rules no longer work.
This is really going to be a pain as I am on vacation starting tomorrow through the Thanksgiving holiday and now I have no way of communicating this with clients sending me emails.
I also did a bug report. Hopefully this gets fixed FAST!!

Anyone else having to re-do Mail Rules after MobileMe updates?

Hi, everyone. After making the MobileMe updates, my mail wasn't being filtered to the right folders. I saw that I had to reset the rules and was wondering if anyone else experienced the same issues? There was a 2nd update that happened yesterday, and I had to go through the same process of re-directing my Mail Rules again this morning. I was able to fix things manually, but does anyone know of a way where we don't have to keep resetting our Mail Rules after future MobileMe updates? Thanks!

Waves79 wrote:
@GreenRobot
which LTE app do you use? does this work for you and your connectivity issues?
i have the LTE OnOff app and it only allows switching between 3G and 4G which doesnt help with when the phone is stuck on 1x and im on a 'CDMA auto' setting, for example... switching to allow LTE doesn't change the connectivity to 4G, let alone 3G for that matter, when im only getting 1x in a 3G or 4G area... only a manual restart works... oh well
EDIT
actually, i can switch between all 3 options! sorry! will try this instead of a manual restart
I was using LTE on off but I have switched to Network both do the same thing and take you to the Phone Info menu that where you to change your preferred network type. I just like that Network has a cleaner looking icon and doesn't pop up instructions.
The CDMA auto setting is 1X so if that's what you have it set to you are only going to get 1X. The setting I use when I don't want to worry about losing connection is CDMA auto (PRL) and that will keep it on 3G unless 3G is unavailable. Sometime when I'm set to CDMA +LTE/EvDo auto I have problems with my phone hanging up on a poor or none existent 4G signal and wont switch to 3G that's when I will switch to CDMA auto (PRL) to get off the failing 4G signal. It usually takes a 10 seconds for the 3G to pop up. This is my experience with the Thunderbolt I know a lot of people are having different experiences and have their different trick but I find this works most of the time. Good luck

Multiple Mail Rules

Hi All
I have a domain which forwards all e-mail to one e-mail address so anything @exmple.com goes to this e-mail address. For a decade I've use MS Entourage to sort e-mails and redirect them to specific e-mail addresses, but since Lion doesn't support Entourage and the new Outlook doesn't support redirects in e-mail rules I moved to Apple Mail and I'm testing at the moment. My rules are quite simple and seem to work OK but I have issues when two rules apply to one e-mail i.e when 2 or more recipients match in my rules for example:
If I set 2 rules
If - All Recepients are equal to [email protected] - Mark As Read - Redirect to [email protected]
If - All Recepients are equal to [email protected] - Mark As Read - Redirect to [email protected]
If I send an e-mail to both [email protected] and [email protected] Mail deals with them and redirects but as the [email protected] is above [email protected] in the rule list it sends 2 e-mails to [email protected]
With Entourage (an Outlook) there was a tick box to allow other rules to be applied to the same message (you still get a list of rules with the top ones having priority) but Entourage would redirect 1 e-mail to [email protected] and 1 to [email protected]
As far as I can tell Mail will apply multiple rules to the same e-mail unless you set a rule with Stop Evaluating Rules in it. It redirects 2 e-mails but only to one e-mail address.
Is it because both addresses end with @example.com?
Thanks
Ben

OK, glad to say that I think I figured it out. It is a lack of rules set up by me with my domain name host (Network Solutions) - now completed.
My confusion was:
1. Both my Macs filter the offending emails just fine... I thought the email on the iPhone was being filtered thru them. That was dumb!
2. Verizon is my internet provider, and I do have verizon.net emails.
3. Mac.com is hosting my web site... but....
4. Network Solutions provides my domain name, pointing to Mac.com with domain masking.
Whew, I think I have to many cooks in the kitchen - especially when I keep burning the water.
Hope this helps someone else - (probably not to many folks here as complicated)

Sync mail rules

Upgrading to Lion was not smooth on one machine. But I'm managing.
The current issue is that my mail rules are now independent. My set of rules on my Desktop and my Laptop don't sync, nor can I find a place to have them sync. As I did not upgrade the two machines at the same time (I had to find a few replacement programs for non-lion compatibility) they have some significant differences.
Short of overwriting one set with the other with the .plist file, any suggestions? iCloud does not seem to take on this issue.
Adam

I use Dropbox so have the following two aliases setup in .bashrc (actually, in .bashrc I source a bashrc that's on Dropbox so that it's the same everywhere, see further below...):
Rename these aliases to something that makes sense for you (see further below for the actual aliases):
cpmd (stands for 'copy mailRules to dropbox')
cpdm (stands for 'copy dropbox to mailRules')
I keep a template .bashrc file on Dropbox which I copy to all new macs:
mini:bash me$ cat $HOME/Dropbox/bash/template.bashrc
# .bashrc
# Source global definitions
if [ -f /etc/bashrc ]; then
. /etc/bashrc
fi
# Source Dropbox definitions
if [ -f $HOME/Dropbox/bash/bashrc ]; then
. $HOME/Dropbox/bash/bashrc
fi
And edit only the centralized bashrc in $HOME/Dropbox/bash/bashrc, which the above sources
Terminal.app opens a login shell, which reads .bash_profile instead of .bashrc, so you'll want to use a .bash_profile that sources .bashrc e.g.
mini:bash me$ cat $HOME/Dropbox/bash/template.bash_profile
[[ -s ~/.bashrc ]] && source ~/.bashrc
For each new Mac I use, simply copy the template files from Dropbox into my home directory:
cd $HOME
cp $HOME/Dropbox/bash/template.bashrc $HOME/.bashrc
cp $HOME/Dropbox/bash/template.bashrc $HOME/.bash_profile
Now, in $HOME/Dropbox/bash/bashrc, add the following aliases:
alias cpmd="cp $HOME/Library/Mail/V2/MailData/MessageRules.plist $HOME/Dropbox/MailRules/MessageRules.plist"
alias cpdm="cp $HOME/Dropbox/MailRules/MessageRules.plist $HOME/Library/Mail/V2/MailData/MessageRules.plist"
To copy Mail's rules to Dropbox, just type "cpmd" in Terminal.
To copy the rules from Dropbox to the local Mac's Mail folder, first quit Mail, then type "cpdm" in terminal.
There are ways to automate this, or to symlink things, but I think that's dangerous since there's no file locking so instances of Mail.app on different macs could overwrite each others changes.
ETA to add caveat wrt to trying to automate this...

Unable to sync Mail rules

I have activated the .Mac "sync Mail Rules, Signatures and Smart Mailboxes".
But the Mail rules on my home and office Mac are not synced by iSync.
Everything else is synced fine (iCal etc.) Any suggestions ?
PowerMac G5 Mac OS X (10.4.6)

Welcome to Apple Discussions.
With the release of iSync 2 and Mac OS X 10.4, iSync no longer has anything at all to do with synchronizing .Mac data types like Mail Rules, Signatures and Smart Mailboxes. Actually, it never did have anything to do with those data types, because they were not available before the release of Mac OS X 10.4 almost a year ago.
For help with .Mac Sync issues, you should check this forum:
http://discussions.apple.com/forum.jspa?forumID=957

Email with Mail Rules applied are automatically marked as read

I am using Mail in Mac OS X 10.5 with Gmail IMAP, and any email I receive that has a mail rule applied to it (such as, if person x emails me move email to this folder) is automatically marked as read (i.e., doesn't show up as a new message). Any email that comes into the Inbox, however, is marked as new.
The mail folder I am testing this with does not have the "mark email as read" rule applied to it, yet it keeps marking any email that goes through this rule as read. Also, no new mail sound plays after receiving these emails. In Tiger, even when an email was automatically marked as read by mail rules, it made the new mail sound.
I don't know if this is a Mac OS X Mail issue or a Gmail IMAP issue, but it's frustrating as all edit: I guess he-double-hockey sticks is a four letter word]. Is anyone having this issue and does anyone have a solution?
Message was edited by: thenotoriousxis

For me, it never counted it as new. It would just appear.
I deleted the Mail preference file and that seemed to fix some things, even though it did require me to re-setup Mail almost entirely. This morning, though, I got an email from my girlfriend that did not filter at all, even though the email address she sent from is in a rule. Might be an isolated incident, though.

Mail rules are not applied to IMAP subfolders

Hi
I've set up a mail rule to run for 'Every Message' which runs an applescript of mine.
The issue I have is that the script is only called for mail in the root of IMAP accounts and not mail in subfolders.
I've searched google and the forums but cannot find any explanation. Can anybody here help?
Thanks,
Jason

I should point out that the new mails in the sub folders were put there by a sieve script on the server.

Mail rules have stopped executing applescripts

I have 3 mail rules that run different applescripts to process mail into other apps (omnifocus and yojimbo). Sometime in the last few days, these rules stopped processing the apple scripts. I know the issue is not the scripts themselves, because I can execute them manually just fine.
I'm not sure why they have stopped working, but there are two changes that have happened on my computer that I think might have created the issue:
1) I installed the Safari 4.0 beta
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you can submit a bug report here:
https://bugreport.apple.com/cgi-bin/WebObjects/RadarWeb.woa/wa/signIn
You will need ADC membership to do so. it's free and you can use your existing apple id to get it.

Mail Rules issue

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