Mail server not working nor is the app store update to OSX Mavericks
All the sudden about 6 months ago, my mail would not connect and now when I am trying to download the OSX Mavericks update, I am asked to sign in and am told "Your device or computer could not be verified. Contact customer support for assistance. HELP!
Contact customer support for assistance
Can you not contact them?
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TS2621 why my outgoing mail server not working after ios 6 upgraded
why my outgoing mail server not working after ios 6 upgraded
Ask your carrier to send you the settings over wifi and then install them that way.
I'm on giffgaff and I used the giffgaff app from the store to sort this out.
Overall though I must say Apple has let itself down on this as why isn't something written in the ios script that keeps the original settings??
Very Poor indeed and I held off using Apple products for years for this very reason!! -
Mail server not working after upgrade
After a few hours, my server finally came back up however mail is not working.
In the /var/log/mail.log I see many error messages related to the same thing from Postfix whenever an inbound mail is recieved.
May 24 06:26:22 my.server.com postfix/postscreen[25712]: CONNECT from [62.13.138.73]:64283 to [192.168.0.3]:25
May 24 06:26:22 my.server.com postfix/postscreen[25712]: fatal: error seeking /Library/Server/Mail/Data/mta/postscreen_cache.db: Invalid argument
May 24 06:26:23 my.server.com postfix/master[54]: warning: process /usr/libexec/postfix/postscreen pid 25712 exit status 1
Help!I'd guess that the postscreen database is missing or corrupt.
please issue the following Terminal.app commands:
postconf -n -c /Library/Server/Mail/Config/postfix/ | grep -i postscreen
postconf -c /Library/Server/Mail/Config/postfix/ | grep -i postscreen
and anonymize the output if and as desired. If you anonymize, please consistenty replace the domain portion of your URL(s) to example.com, example.net and/or example.org (these are RFC-reserved bogus domains) and replace the server's host name to something else if that's more sensitive than "mail" or "www" or "server" — consistency in these changes is important — and alter any IP addresses included (other than 127.0.0.1 / localhost) to 10.20.30.40 (or some other private IP address — again, consistency in these changes is important — and then post that output here.
Before making any changes, get a complete system backup or two, on an external disk. That's your path back if something here goes badly wrong, weird or otherwise untoward.
Once there are complete backups and entirely as a test / guess / experiment, I'd look to rename an existing postscreen database out of the way and see if a new cache database gets created, and would also check the file ownerships and protections of the files in that area.
$ sudo ls -ale@ /Library/Server/Mail/Data/mta/
Password:
total 48
drwxr-x--- 5 _postfix mail 170 Jan 30 15:20 .
drwxr-xr-x 13 root wheel 442 Jan 28 10:57 ..
-rw------- 1 _postfix mail 33 May 5 16:08 master.lock
-rw------- 1 _postfix mail 16384 May 24 08:22 postscreen_cache.db
-rw------- 1 _postfix mail 1024 May 24 10:04 prng_exch
$
The two files that are most interesting in the above are the . and postscreen_cache.db files.
There is also an upgrade log around, and you'll definitely want to have a look in that — to see what (else?) went wrong here. (Off the top, I don't recall the name of the upgrade log file. In recent releases, it's usually something like /var/log/install.log — also check the system logs for "upgrade" messages.) -
Is anybody else still not able to use the App Store? I can't download nor update any apps. I have an IPhone 5 device not currently updated to iOS 7 as my partner also has an iPhone 5 running iOS 7 and it seems to have some issues at the moment.
Hi Tech5Apple,
Thanks for visiting Apple Support Communities.
If you continue to see unexpected behavior when accessing the iTunes Store, the troubleshooting steps in this article can help:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
All the best,
Jeremy -
I have a new 27 inch i Mac which works well, except the App store app will not open, and when it is attempting to, my network crashes. What do I need to do? Mark
Hi,
Bootup holding CMD+r, or the Option/alt key to boot from the Restore partition & use Disk Utility from there to Repair the Disk, then Repair Permissions.
If after reboot that doesn't help...
Open Console in Applications>Utilities & see if there are any clues or repeating messages when this happens. -
Looks like updates via the App. store update option is not working again. Comments?
Looks like updates via the App. store update option is not working again. Comments?
There are a number of other threads from people reporting a problem with a blank Updates tab in the App Store app - it looks like there is a problem at Apple's end which they need to fix.
Some posts are suggesting that you if you go into the Purchased tab in the App Store app you might be able to update the apps from there, though you will need to scroll through the list to find those with updates and individually update them. -
Updated to IOS 7.1 and now my "Call Waiting" does not work, nor will the "Call Waiting" indicator stay on..... Any help?
Settings > General > Reset > Reset Network Settings
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Why is my Apple ID not working in iTunes or App Store on my iPhone? When I try to buy apps or music it asks for Apple ID so I enter my info and nothing happens. When I go to settings/iTunes App Store my Apple ID is not there. When I enter my ID and password it does not save or link to account. I do not have this problem with iPad ID is stored and can be used in App Store and iTunes. I have just upgraded to 5c and it's still a problem.
LeesaHeeley wrote:
When I go to settings/iTunes App Store my Apple ID is not there. When I enter my ID and password it does not save or link to account.
When fist setting up your new iphone you will be asked to log in with an apple id and password. If this did not happen you can then do as you suggested going to settings to itunes and app store and add your apple id login. This apple id login must have already been created for the iphone to accept it. If this apple id is already created but is not being accepted by your iphone you then should shut down your iphone and restart the device.
Good luck. -
After upgrading to 10.9.5, the App Store "Update" button stopped working.
After upgrading from 10.9.4 to 10.9.5 tonight, the App Store "Update" button seems to have stopped working. The App Store says I have one update available (Xcode version 6.0.1), but when I click "Update," the button turns white for a few seconds, and then it turns back to gray without doing anything. I've tried the same steps after restarting my computer twice.
A screen shot is below.Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2. -
I would like to update Pages from 4.1 to 4.2. I did not purchase it from the App Store but installed it with iWorks. How do I complete the upgrade?
The iWork 9.2 updater is for those using Mountain Lion. Why do you want to update to Pages 4.2 if you're still running Lion? There is no benefit & many users have had problems.
That being said, you must make sure the applications are where the installer initially put them. The updaters are very picky. If the location is not where the updater is programmed to look or if the folder doesn't have the name the updater looks for, it will not work. The applications cannot be renamed or moved. All three applications must be in the iWork '09 folder in Applications. That iWork folder must be named iWork '09. If it doesn't have the '09 Software Update won't find them & the updaters won't work.
Now, choose Software Update from the Apple menu, from System Preferences or launch the Mac App Store & click Updates. You should get a window similar to this screenshot. Now click the Update button next to iWork 9.2.
Alternatively, you can download the standalone update here. -
I am not able to access the App Store on my Iphone 3GS with IOS 6.01, however i can access the same on my laptop when i connect my phone to my PC. Any suggestions on this.
varunsharmaapplefan
http://support.apple.com/kb/ht5209 might help you. An iPhone 4 can airplay content from apps that support airplay and iTunes but it cannot mirror. If your game does not have airplay in the app you cannot mirror it to the apple TV so I don't know if you can play just the music. You should have no problem playing your iTunes over airplay though.
This may also help http://support.apple.com/kb/HT4437
Regards
Jules -
OS X Yosemite 10.10.1 not showing up in the app store
Hello,
Going on day 2 now, the 10.10.1 update has not shown up in the app store for me yet. The only thing different or perhaps non-standard on this Mac is that OS X Yosemite was installed from the internet recovery option on a fresh formatting of the hard drive, it's using FileVault 2, and the standard user account is not admin.
The 10.10.1 update does not show up in either the admin or user account app stores. Any suggestions would be great.Have you tried going to the App Store and finding the update there? Or getting the updater from the Apple Downloads site: OS X Mavericks 10.9.1 Update
OT -
I phone 5c on the app store update part where it says updates , then purchased not on this device how do i clear it it wont let me delete the history of the apps i bouht on a different i phone but same log in details
You can't delete your purchase history, you can only hide it (in iTunes on your computer).
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I erase my mac book pro to factory setting and cannot re-install the software. I received a message saying my Apple ID has not yet used with the App store. Please review your account information. Could anyone help please. I need to re-install my os.
Use Internet Recovery. You shouldn't need an AppleID. http://support.apple.com/kb/ht4718
Internet Recovery will install the OS that shipped with the Mac. You can then upgrade to Mavericks if that was not it.
Do you have an App Store account? Did you ever use it to install the OS? -
FCPX crashed and I reported it here. Tom Wolsky suggested I trash prefs, perform an fsck, reboot and redownload FCPX from the App store. The reboot was okay but Safari will not let me access the App Store to redownload FCP. I'm running 10.6.8 but the App Store icon is grayed out. I get a "Safari doesn't recognize addresses starting with macappstore."
How do I get to the App Store to get FCPX back? I'm using the Trial version now.How are you linking to the App Store from Safari? From this page?
http://www.apple.com/finalcutpro/trial/
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