Mailbox already exists

When I am logging into webmail, I am getting this message" Mailbox already exists". If I press OK, another message says "please wait..." and nothing happens after that.
what hsould I do?

I suspect that there has been some problem with your mailbox database.
I suggest first running reconstruct -m
and see if that takes care of the problem.
I would do a stop-msg and start-msg first, in case there is an "orphan database lock", before running the reconstruct.
Please help me help you by giving the full version information for your server. That's the output from running
imsimta version

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