Maintain Biling Templates for Customer in CRM 5.0

Hello,
I have created a template to apply the salea area assignment to customers, however although the sales area data is populating in the master data record, If we have any programs that were built by verifying using the standard SAP function CRM_BUPA_FRG0030_GET_LIST, the system will see the data as not being entered. Do you have any suggestions?

Hi ,
for this you need to go to trnasaction PPOMA_CRM - Maintain Organizational Model
and in this you need to open your organization model and there you need to assign employees.
for this you need to select the post and right click on that and there is assign filed is there. after selecting that there is two position holder and owner.
so you select holder for the position. then you can assign the employee to that service area.
thanks
hemant

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Why am I getting this error when my code looks like this?
Cannot find CFML template for custom tag UPSPrice.
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<Cfif NOT form.shipzip IS "">
<CF_UPSPrice SERVICE="#form.upsshiptype#" FROM="#shopshipzip#" TO="#FORM.shipzip#" WEIGHT="#getshipweight.totwei#">
<cfelse>
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UPSPrice.cfm file:


<CFSET proceed = "Yes">
<CFSET error_message = "">

<CFIF proceed>
<CFIF IsDefined("ATTRIBUTES.service")>
<CFSET product = ATTRIBUTES.service>
<CFELSE>
<CFSET proceed = "No">
<CFSET error_message = "SERVICE must be specified!">
</CFIF>
</CFIF>

<CFIF proceed>
<CFIF IsDefined("ATTRIBUTES.to")>
<CFSET destPostal = ATTRIBUTES.to>
<CFELSE>
<CFSET proceed = "No">
<CFSET error_message = "TO postal code must be specified!">
</CFIF>
</CFIF>

<CFIF proceed>
<CFIF IsDefined("ATTRIBUTES.from")>
<CFSET origPostal = ATTRIBUTES.from>
<CFELSE>
<CFSET proceed = "No">
<CFSET error_message = "FROM postal code must be specified!">
</CFIF>
</CFIF>

<CFIF proceed>
<CFIF IsDefined("ATTRIBUTES.weight")>
<CFSET weight = ATTRIBUTES.weight>
<CFELSE>
<CFSET proceed = "No">
<CFSET error_message = "WEIGHT postal code must be specified!">
</CFIF>
</CFIF>

<CFIF proceed>

<CFSET destCountry = "US">
<CFIF IsDefined("ATTRIBUTES.tocountry")>
<CFSET destCountry = ATTRIBUTES.tocountry>
</CFIF>

<CFSET oversized = "0">
<CFIF IsDefined("ATTRIBUTES.oversized")>
<CFIF ATTRIBUTES.oversized>
   <CFSET oversized = "1">
</CFIF>
</CFIF>

<CFSET cod = "0">
<CFIF IsDefined("ATTRIBUTES.cod")>
<CFIF ATTRIBUTES.cod>
   <CFSET cod = "1">
</CFIF>
</CFIF>

<CFSET hazard = "0">
<CFIF IsDefined("ATTRIBUTES.hazard")>
<CFIF ATTRIBUTES.hazard>
   <CFSET hazard = "1">
</CFIF>
</CFIF>

<CFSET handling = "0">
<CFIF IsDefined("ATTRIBUTES.handling")>
<CFIF ATTRIBUTES.handling>
   <CFSET handling = "1">
</CFIF>
</CFIF>

<CFSET calltag = "0">
<CFIF IsDefined("ATTRIBUTES.calltag")>
<CFIF ATTRIBUTES.calltag IS "BASIC">
   <CFSET calltag = "1">
<CFELSEIF ATTRIBUTES.calltag IS "ELECTRONIC">
   <CFSET calltag = "2">
</CFIF>
</CFIF>

<CFSET saturdaydelivery = "0">
<CFIF IsDefined("ATTRIBUTES.satdeliv")>
<CFIF ATTRIBUTES.satdeliv>
   <CFSET saturdaydelivery = "1">
</CFIF>
</CFIF>

<CFSET saturdaypickup = "0">
<CFIF IsDefined("ATTRIBUTES.satpickup")>
<CFIF ATTRIBUTES.satpickup>
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<CFSET response = "0">
<CFIF IsDefined("ATTRIBUTES.response")>
<CFIF ATTRIBUTES.response IS "BASIC">
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<CFELSEIF ATTRIBUTES.response IS "SIGNATURE">
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<CFELSEIF ATTRIBUTES.response IS "ALTERNATE">
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<CFSET vcd = "0">
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<CFIF ATTRIBUTES.verbconf>
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<CFSET firstshipnotify = "0">
<CFIF IsDefined("ATTRIBUTES.shipnot1")>
<CFIF ATTRIBUTES.shipnot1 IS "DOMESTIC">
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<CFELSEIF ATTRIBUTES.shipnot1 IS "INTERNATIONAL">
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<CFSET secondshipnotify = "0">
<CFIF IsDefined("ATTRIBUTES.shipnot2")>
<CFIF ATTRIBUTES.shipnot2 IS "DOMESTIC">
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<CFELSEIF ATTRIBUTES.shipnot2 IS "INTERNATIONAL">
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</CFIF>
</CFIF>
</CFIF> 

<CFIF proceed>
<CFHTTP
URL="http://www.ups.com/using/services/rave/qcostcgi.cgi"
METHOD="POST"
>
<CFHTTPPARAM TYPE="FORMFIELD" NAME="accept_UPS_license_agreement" VALUE="yes">
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<CFHTTPPARAM TYPE="FORMFIELD" NAME="13_product" VALUE="#product#">
<CFHTTPPARAM TYPE="FORMFIELD" NAME="15_origPostal" VALUE="#origPostal#">
<CFHTTPPARAM TYPE="FORMFIELD" NAME="19_destPostal" VALUE="#destPostal#">
<CFHTTPPARAM TYPE="FORMFIELD" NAME="22_destCountry" VALUE="#destCountry#">
<CFHTTPPARAM TYPE="FORMFIELD" NAME="23_weight" VALUE="#weight#">
<CFIF IsDefined("ATTRIBUTES.value")><CFHTTPPARAM TYPE="FORMFIELD" NAME="24_value" VALUE="#ATTRIBUTES.value#"></CFIF>
<CFIF IsDefined("ATTRIBUTES.length")><CFHTTPPARAM TYPE="FORMFIELD" NAME="25_length" VALUE="#ATTRIBUTES.length#"></CFIF>
<CFIF IsDefined("ATTRIBUTES.width")><CFHTTPPARAM TYPE="FORMFIELD" NAME="26_width" VALUE="#ATTRIBUTES.width#"></CFIF>
<CFIF IsDefined("ATTRIBUTES.height")><CFHTTPPARAM TYPE="FORMFIELD" NAME="27_height" VALUE="#ATTRIBUTES.height#"></CFIF>
<CFHTTPPARAM TYPE="FORMFIELD" NAME="29_oversized" VALUE="#oversized#">
<CFHTTPPARAM TYPE="FORMFIELD" NAME="30_cod" VALUE="#cod#">
<CFHTTPPARAM TYPE="FORMFIELD" NAME="33_hazard" VALUE="#hazard#">
<CFHTTPPARAM TYPE="FORMFIELD" NAME="34_handling" VALUE="#handling#">
<CFHTTPPARAM TYPE="FORMFIELD" NAME="35_calltag" VALUE="#calltag#">
<CFHTTPPARAM TYPE="FORMFIELD" NAME="37_saturdaydelivery" VALUE="#saturdaydelivery#">
<CFHTTPPARAM TYPE="FORMFIELD" NAME="38_saturdaypickup" VALUE="#saturdaypickup#">
<CFHTTPPARAM TYPE="FORMFIELD" NAME="39_response" VALUE="#response#">
<CFHTTPPARAM TYPE="FORMFIELD" NAME="43_vcd" VALUE="#vcd#">
<CFHTTPPARAM TYPE="FORMFIELD" NAME="44_firstshipnotify" VALUE="#firstshipnotify#">
<CFHTTPPARAM TYPE="FORMFIELD" NAME="45_secondshipnotify" VALUE="#firstshipnotify#">
</CFHTTP>

<CFIF ListFirst(CFHTTP.FileContent, "%") IS "UPSOnLine3">

<CFSET CALLER.UPS_Success = "Yes">
<CFSET CALLER.UPS_Service = ListGetAt(CFHTTP.FileContent, 2, "%")>
<CFSET CALLER.UPS_FromPostal = ListGetAt(CFHTTP.FileContent, 3, "%")>
<CFSET CALLER.UPS_FromCountry = ListGetAt(CFHTTP.FileContent, 4, "%")>
<CFSET CALLER.UPS_ToPostal = ListGetAt(CFHTTP.FileContent, 5, "%")>
<CFSET CALLER.UPS_ToCountry = ListGetAt(CFHTTP.FileContent, 6, "%")>
<CFSET CALLER.UPS_ToZone = ListGetAt(CFHTTP.FileContent, 7, "%")>
<CFSET CALLER.UPS_Weight = ListGetAt(CFHTTP.FileContent, 8, "%")>
<CFSET CALLER.UPS_BaseCharge = ListGetAt(CFHTTP.FileContent, 9, "%")>
<CFSET CALLER.UPS_OptionalCharge = ListGetAt(CFHTTP.FileContent, 10, "%")>
<CFSET CALLER.UPS_Charge = ListGetAt(CFHTTP.FileContent, 11, "%")>
<CFSET CALLER.UPS_GuaranteedBy = ListGetAt(CFHTTP.FileContent, 12, "%")>
<CFSET CALLER.UPS_Error = "">
<CFSET CALLER.UPS_ErrorCode = "">
<CFELSE>

<CFSET CALLER.UPS_Success = "No">
<CFSET CALLER.UPS_Service = "">
<CFSET CALLER.UPS_FromPostal = "">
<CFSET CALLER.UPS_FromCountry = "">
<CFSET CALLER.UPS_ToPostal = "">
<CFSET CALLER.UPS_ToCountry = "">
<CFSET CALLER.UPS_ToZone = "">
<CFSET CALLER.UPS_Weight = "">
<CFSET CALLER.UPS_BaseCharge = "">
<CFSET CALLER.UPS_OptionalCharge = "">
<CFSET CALLER.UPS_Charge = "">
<CFSET CALLER.UPS_GuaranteedBy = "">
<CFSET CALLER.UPS_Error = ListGetAt(CFHTTP.FileContent, 2, "%")>
<CFSET CALLER.UPS_ErrorCode = ListGetAt(CFHTTP.FileContent, 3, "%")>
</CFIF>
<CFELSE>

<CFOUTPUT><H1>Error: #error_message#</H1></CFOUTPUT>
<CFABORT>
</CFIF>

Cannot find CFML template for custom tag SELECTDATE

Hi,
I am not a ColdFusion developer and just moved a site from one server to another. That site is developed by someone else not me and I just moved the site to ColdFusion server. Site is working fine except a few pages where I am getting this error:
Cannot find CFML template for custom tag SELECTDATE
I read a little bit about custom tags. These are files that needs to be placed in a certain folder from where ColdFusion reads them.
So that means I will need to ask the developer who developed this site to provide me with this custom tag file, which when I will place in appropriate folder, this page will start working? And without that file I cannot do anything about it?
Thanks

As Dan says, they're just CFM files. Usually one can identify them as follows:
* they're in the same directory as a file calling <cf_somefilename[...]>, wherein there is a somefilename.cfm is the name of the file
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Hello,
in the CRM documentation on help.sap.com (http://help.sap.com/saphelp_crm50/helpdata/en/da/7d808043d244cf806dcf0d6e69381e/frameset.htm) it is mentioned that one can maintain service arrangements for employees. These service arrangements contain - for example - service areas and qualifications of the employee (ressource).
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Hi ,
for this you need to go to trnasaction PPOMA_CRM - Maintain Organizational Model
and in this you need to open your organization model and there you need to assign employees.
for this you need to select the post and right click on that and there is assign filed is there. after selecting that there is two position holder and owner.
so you select holder for the position. then you can assign the employee to that service area.
thanks
hemant

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HI gurus,
How was your New Year?
I am kindaa of stuck at maintaining translations from English to Turkish. To maintain translation e.g. For Ee grp I go to Table T501 > on the menu GOTO > Translate > select the language > enter Turkish words. but for the following the translate option is coming dim for me. I don't know if there any other place to maintain it. I am having trouble with the following:
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Hi
I was able to do the translation for customer specific status and MArital status. For this, when logging in change the language to Thai > Use Tcode SU3 > on the second tab change the language to Thai. from here, everything comes in Thai. you can easily maintain it from there using your table or through SPRO.
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Need experience on FORM Template for custom system development

Hi,
I need to use FORM BUILDER+Application Server to do development for a custom system(No relation to EBS).
There are many screens need to development, and I want to make these screen look like in the same style, I need to a TMPLATE.fmb to guide developers to do work.
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Hello,
Set default values to Property Classes and the Visual Attributes, then store them in an Object Library for a reuse purpose. You can also group them into Object Groups to simplify the job.
Create a Forms module that include all stuff required to your every underlying modules (drop from the Object Library with "reference" option).
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Once you have created one Property Class for the different Items (Text Item, Display Item, CheckBox,...) ask your developer(s) to use these classes for all created items in the new module.
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How to maintain default values for custom table fields -- Urgent

Hi all,
I've a requirement wherein i need to create a Z table (with maintainence view) in which i'll have date and time as two of its field which should have current date and current time as default value. Can somebody suggest as how am i to maintain the date and time fields defaulting to current date and current time.
Incase if someone is unable to intrepret what i'm trying to say, please query me, i'll elaborate it further.
Please give in your quick inputs which is highly valuable to me and also will be highly appreciated.
Thanks in advance,
Vaishnavi Varadarajan

We have a following custom table which contains the fields Date on which record was created and Name of the person who created the object. We would like to have these to be filled up with SY-DATUM and SY-UNAME respectively.
Using the events, we can achieve this.
Please refer the following link:
http://abapliveinfo.blogspot.com/2007/12/events-in-table-maintenance-in-sap.html
Also,
Write a form routine in table maintanance generator.
1. SE11 > utilities > table maintenance generator
2. environment > modification > event
define the event and form routine to make use of the tigger. in the form routine define an object for the class and call the relevant method.
Or u can do it as:
Table maintenance generator is basically used to do table operations like (insert, delete, modify...).
if you create table maintenance for your table it will build a module pool program, by using you do the above operations.
below is the procedure to create table maintenance generator.
1) Create one function group.
2) after activating your Ztable, choose 'Utilities'----> 'Table maintenance genrator'.
3) then give the authorization group and function group created abobe in the next screen.
4) Then choose the "create" button in your application tool bar, which will creates the module pool program.
5) then create one Tcode by chosing "Transaction with parameters( parameter transaction)".
6) in transaction field give "SM30", select the check box "Skip initial screen".
7) in the below of that screen you can find the "Default values" frame.
8) there under the "name of screen field" select the "View name' and 'update".
9) in value column against to "view name" give you table name, and against to "Update" put 'X' in capital letters.
save it then you can straight away use this newly created Tcode to maintain your table.
Note:- 1) make the modification while saving the data into your table using this newly generated program to carry out your validation (even though it looks like standard program; no need to enter the access key).
2) if you do any changes to your table and press the activate button automatically the table maintenace generator will be goes off, you need to create this again.
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BAPI to search for customer in CRM based on search terms

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Hi Sahil,
You can make use of BAPI_BUPA_SEARCH.
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search terms.
Ranjit

How to maintain Partner Function for Customer

Hi Guys,
              I create customer using SD_CUSTOMER_MAINTAIN_ALL.
Is there any provision to maintain partner type as well in this FM or any FM I can use to maintain partner type after creation ?
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I got it fixed my self.
here is the solution.
in user exit :EXIT_SAPMM06E_012.
call below FM: MM_CALL_UPDATE_PARTNERS
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CALL FUNCTION 'MM_CALL_UPDATE_PARTNERS'
     EXPORTING
       ebeln       = wa_ebeln
       bstyp       = 'F'
*     knuma       = wa_knuma
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       i_mmpa      = it_mmpa3
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Maintain Change Pointer for Customer Master?(change in Master data)

Hello everyone,
i want to capture change in master data .whenever a change happen to required field in customer master an idoc should be create for that and the entry should e made in table CDHDR and CDPOS.
Please tell me the entire process how can i achieve this .

Hi,
Tables / Functions:
The change pointers are stored in tables BDCP and BDCPS.
With release ECC 6.0 SAP delivered a new table BDCP2 for increased performance. Which table shall be used is defined in transaction BD50 (see below). There is a function to migrate “old” change pointers to the new table.
The function group BD01 contains function modules for reading and updating the new change pointers in table BDCP2.
BDCP
Change pointer
BDCP2
Aggregated Change Pointers (BDCP, BDCPS)
BDCPS
Change pointer: Status
Prerequisites:
There has to exist a Change Document Object (CDO) for the SAP-object we change. For standard objects like material masters, vendors or customers these objects already exist. For own business objects we have to define a change document object with transaction SCDO .
In the corresponding data element for the database field the flag „Change document“ has to be active. check the details in the transaction
The usage of change pointers has to be actived generally for the system
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Reg : F4 help for custom fields in ALV report

hi friends..
in my internal table i have fields including 1 custom field..
DATA : BEGIN OF i_final OCCURS 0,
pernr LIKE p0000-pernr,
begda LIKE p0000-begda,
plans LIKE ZPOSITION-plans, (custom)
werks LIKE pspar-werks,
end of i_final.
i want to display this i_final table in alv. for that i genetrate one fieldcatalog
PERFORM fcat USING:
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                  'I_FINAL' 'BEGDA' 'P0000' 'BEGDA' '10' 'X' '',
                  'I_FINAL' 'PLANS' 'ZPOSITION' 'PLANS' '8' 'X' '',
                  'I_FINAL' 'WERKS' 'PSPAR' 'WERKS' '14' 'X' ''.
in custom table zposition, i maintain serch help for custom field "PLANS".
then i used reuse_alv_grid_display.. for all the std fields along wit custom fields
i got f4 all std fields but for my custom i am not getting the f4 help
how can i get the F$ help for this custom fields Zposition-plans..
plz give some idea

Hi
In that Ztable against the field
PLANS give the check table name as <b>T528B</b>
then it will automatically give the search help
or you can create your own search help(elementary) and add to that field
Reward if useful
regards
Anji

SAP Cloud For Customer : How to change the Logo or Image into the Standard Form Template

Hi Experts,
I have requirement to change the standard template format.
I have copy standard template and edit using Adobe Life Cycle Designer to change the logo / image.
After changed and upload modified template and change the output setting for print i can able to see the changes but logo / image can not display.
Can anyone have idea how to solve this issue ?
Can we change the template within cloud system?
If Yes than How ?
Regards,
Mithun

The following are the instructions (November 2014 version of SAP Cloud for Customer)
Edit a Form Master Template
Overview
As an administrator, you can edit existing form master templates. These are used to define the header, footer, and logos used in form templates. Form master templates also contain an e-mail disclaimer that is appended to automatically generated e-mails sent to business partners when a document is output from the system.
Procedure
1. Go to Application and User Management or Administrator Business Flexibility Master Template Maintenance .
2. In the Master Template Maintenance view, select Form Master Templates from the Show menu.
3. Select the master template you want to edit and click Edit.
4. On the Form Master Template tab, do the following:
Under Header, click Upload and browse to find the file you want as logo. Adjust the size and alignment of the logo, as required.The file formats .gif, .bmp, .jpg, .png, and .tif are supported. The logo should not be larger than 40 mm width x 20 mm height. If you upload a graphic that is larger than 40 mm x 20 mm, it is resized automatically.Select the Header Divider checkbox if you want a graphical divider to appear on your form.Under Sender Address, enter your company’s address. The sender address is shown above the recipient's address in a letter.Under Footer, choose the number of footer columns you want to display. Enter the footer text exactly as you would like it to appear on the form. You can maintain up to 4 footer blocks with a maximum of 10 lines per footer.Note that the width of each footer block is equally divided over the available space. If a line of text in the footer is too long for the current font size, the system will automatically enter a line break. If this automatic line break does not meet your needs, you may need to enter the text after the line break as a separate line.To maintain multiple languages, you must first add the language from the Add menu and then maintain the texts in that language by selecting the language from the dropdown list.
5. Click the refresh button to preview your changes. From the dropdown list under Preview, you can select a country. The preview is then displayed using the country-specific template, for example, some countries do not use sender addresses or have different paper sizes.
6. On the E-Mail Disclaimer tab, you can enter a disclaimer or other company-specific legal information.
This text is appended to the main text body of e-mails that are created when a document is output by the system. It is not possible to create separate language versions of this text; therefore if your company uses multiple communication languages, you should enter all language versions of the disclaimer here.
7. Click Save and Close.
Result
If required, you can now assign the form master template to a company/org unit and/or output channel. For more information, see the Master Template Maintenance Quick Guide.
Note that master templates can be activated and deactivated for each form template in the Form Template Maintenance view. For more information, see the Form Template Maintenance Quick Guide.

SAP Cloud For Customer : Integration of Service Request to CRM Issue

Hello Team,
We have CRM integration using HCI working for most of the standard objects running. But for "Service Request" we are not able to see replication initiating from C4C to CRM. We have setup the required Communication Arrangement and artifact on HCI. Ping test gives 405 error which is as expected. But when we save the new ticket replication to CRM is not initiated.
Kindly throw some light on this so as to understand why this replication is not initiated.
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Thanks & Regards,
Mithun

Hi Ravi,
We are not getting any messages under "Business Communication Monitoring" and web service messages monitoring.
Can you please suggest me which are the all configuration/activities require in cloud for customer for "Service Request".
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