Make index entries hot links in Word version?

I'm using RoboHelp 9 (yes, we're behind the times here). I have a question about something that's never worked, but it's been a low priority, so I just kept ignoring it.
When I generate a Word version of my project, it has an index, but none of the index entries are hyperlinked. The TOC entries are hyperlinked, so why aren't the index entries?
Environment:
RoboHelp 9
Word 2013, but it never worked with Word 2010
Windows 7 Professional, 64-bit
Project Settings:
Add New Keywords to Index File (HHK)
Binary Index
What do I need to do to make the index entries hyperlinks when I generate the Word doc?

Try asking that on Windows Secrets. http://windowssecrets.com/forums/
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

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