Managing components

Hi Gurus,
Issue is like this.
My client has procured one equipment eg:say turbine which is having material code and they procured through PO.
Now according to them the turbine will have sub components(they are not mainatining any item codes
) which will come along with the turbine.Now they want to keep record of the sub components and manage them in sap(stock check and goods issue).One thing to note is that we cannot value the sub component as it has come as a part of turbine.
Any solution.Pls reply
Regards
RD

Hi RD :
Now they want to keep record of the sub components and manage them in sap(stock check and goods issue).
For the above case u should create a material code as non-valuated with material type UNBW.
Do note that the same is to be entered while creating a PO.
Regards
Ramesh Ch

Similar Messages

In backflushing, how to get batch determination for IM managed components.

Hello friends,
During confirmation, in Goods Movements screen, we get auto batch determination for WM managed components (based on their control cycle record). However, we are NOT getting auto batch determination for IM managed components.
We have created batch selection/sort, and search strategy for Orders as well as Inventory Management. We have also created condition records for the above IM managed components. But still auto batch determination does not take place.
Kindly help how to get auto batch determination of IM managed components during confirmation. Thanks.
- Chetan

Hi Tajuddin, Prashob,
I marked my query as "solved", but I need one clarification please:
OSPX is a pre-requisite config to OPJ2. In OSPX, we have selection for "sorting" by Item-Table, Price, & Quantity. Can you please briefly explain how these 3 sorting is supposed to work ? Thanks.
- Chetan

Batch management in production order for WM managed components

Hi Experts,
Iam having WM managed components in my production order which are batch managed as well. I have to do batch determination for these WM managed components.
I would like to know the steps involved in it and the required configuration.
Can anybody throw some light on this please
Thanks & Regards
Enrico

Enrico,
For setting up Batch determination in production order please follow
[Batch determination in production order|http://help.sap.com/saphelp_470/helpdata/en/25/283c3f4f7811d18a150000e816ae6e/frameset.htm]
http://help.sap.com/saphelp_470/helpdata/en/25/283c3f4f7811d18a150000e816ae6e/frameset.htm
As far as WM managed components it will still be the same as WM transfer order is created only after goods movement document is posted.
Hope this helps. Else please come back.
thanks,
Ram

Configuring Identity Management Components - Error in starting opmn server

Hello,
I have a VM, which is being administered by VMware Lab Manager. The VM is running RHEL 5.1, and has an Oracle 11g database installed.
I am in the process of trying to install and configure Oracle Internet Directory 11g. To do this, I ran the Oracle Fusion Middleware 11g Oracle Identity Management Installer. I selected the "Install Software - Do Not Configure" installation type, and chose to "Configure without a Domain" in order to avoid having to install and administer a WebLogic domain. I set "/data1/u01/app/oracle/product/11.1.1" as the Oracle Middleware Home, and "Oracle_IDM1" as the Oracle Home Directory. (To simplify things below, let ORACLE_IDM_HOME refer to the /data1/u01/app/oracle/product/11.1.1/Oracle_IDM1" directory... understand that no environment variable exists with this name though.) The installation routine ran successfully.
But, I ran into a problem while trying to configure the Oracle Identity Management 11g components. I ran the Oracle Identity Management 11g Release 1 Configuration Wizard (ORACLE_IDM_HOME/bin/config.sh). Here are some of the key configuration values that I entered:
- Oracle Instance Location: /data1/u01/config/oracle/as_admin/asinst_1
- Oracle Instance Name: asinst_1
- Select Domain: Configure without a Domain
- Configure Components: Oracle Internet Directory
- Configure Ports: Auto Port Configuration
- Specify Schema Database: Create Schema
After entering my configuration values and hitting the Configure button, the configuration process started running. Shortly thereafter, under Bootstrap Domain Configuration, "Failed" appeared next to the "Create ASInstance" line, with the following error listed:
{code}
Error creating ASInstance asinst_1
Cause: An internal operation has failed: Error in starting opmn server
Operation aborted because of a system call failure or internal error
{code}
In case it would be helpful, here is the output from the error log for the Oracle Identity Management 11g Configuration Wizard:
{code}
oracle.as.provisioning.util.ConfigException:
Error creating ASInstance asinst_1.
Cause:
An internal operation has failed: Error in starting opmn server
Operation aborted because of a system call failure or internal error
Action:
See logs for more details.
at oracle.as.provisioning.util.ConfigException.createConfigException(ConfigException.java:123)
at oracle.as.provisioning.fmwadmin.ASInstanceProv._createInstance(ASInstanceProv.java:306)
at oracle.as.provisioning.fmwadmin.ASInstanceProv.createInstance(ASInstanceProv.java:163)
at
oracle.as.provisioning.fmwadmin.ASInstanceProv.createInstanceAndComponents(ASInstanceProv.java:114)
at
oracle.as.provisioning.engine.WorkFlowExecutor._createASInstancesAndComponents(WorkFlowExecutor.java:533)
at
oracle.as.provisioning.engine.WorkFlowExecutor.executeWLSWorkFlow(WorkFlowExecutor.java:437)
at oracle.as.provisioning.engine.Config.executeConfigWorkflow_WLS(Config.java:870)
at oracle.as.provisioning.engine.Config.executeConfigWorkflow_WLS(Config.java:824)
at oracle.as.idm.install.config.BootstrapConfigManager.doExecute(BootstrapConfigManager.java:1256)
at
oracle.as.install.engine.modules.configuration.client.ConfigAction.execute(ConfigAction.java:335)
at
oracle.as.install.engine.modules.configuration.action.TaskPerformer.run(TaskPerformer.java:87)
at
oracle.as.install.engine.modules.configuration.action.TaskPerformer.startConfigAction(TaskPerformer.java:104)
at oracle.as.install.engine.modules.configuration.action.ActionRequest.perform(ActionRequest.java:15)
at
oracle.as.install.engine.modules.configuration.action.RequestQueue.perform(RequestQueue.java:63)
at
oracle.as.install.engine.modules.configuration.standard.StandardConfigActionManager.start(StandardConfigActionManager.java:158)
at
oracle.as.install.engine.modules.configuration.boot.ConfigurationExtension.kickstart(ConfigurationExtension.java:81)
at
oracle.as.install.engine.modules.configuration.ConfigurationModule.run(ConfigurationModule.java:82)
at java.lang.Thread.run(Thread.java:619)
Caused by: oracle.as.management.opmn.optic.OpticException: Error in starting opmn server
Operation aborted because of a system call failure or internal error
at oracle.as.management.opmn.optic.OpmnAdmin.executeCommand(OpmnAdmin.java:255)
at oracle.as.management.opmn.optic.OpmnAdmin.startOpmnServer(OpmnAdmin.java:87)
at oracle.as.provisioning.fmwadmin.ASInstanceProv._createInstance(ASInstanceProv.java:251)
... 16 more
{code}
To get more information, I tried to manually start the opmn server (I set ORACLE_INSTANCE to "/data1/u01/config/oracle/as_admin/asinst_1" and then ran "./opmnctl start" from the ORACLE_IDM_HOME/opmn/bin directory). As expected, the server failed to start. But, I checked the opmn.out file (in the ORACLE_INSTANCE/diagnostics/logs/OPMN/opmn directory), and found the following error repeated several times:
{code}
OPMN worker process exited with status 8b. Restarting.
OPMN worker process exited with status 8b. Restarting.
OPMN worker process terminated with signal 11 7 times in 10 seconds -- aborting!
{code}
Does anyone know what this error means? I am at a loss as to what to do at this point, so any help would be greatly appreciated.
Thank you!

h1. UPDATE:
I just needed internet access to download the sysstat and compat-db packages, once installed I disconnected from the internet and re-run the installation, once again, it went fine without problems and opmn and OID are up and running. Also, I enabled the firewall which was disabled during the first installation.
Here is the list of packages needed as pre-requisites:
gcc-4.1.0-28.4, gcc-c++-4.1.0-28-4, setarch-1.6-1, libstdc++-4.1.0, libstdc++-devel-4.1.0, compat-libstdc++-2.96, control-center-2.8.0, glibc-common-2.3.4-2.9, binutils-2.16.91, make-3.80 on top of sysstat-5.0.5-1 and compat-db-4.1.25-9.
There are 3 configuration files for opmn: instance.properties, opmn.xml and ports.prop..... and for OID: component-logs.xml
h2. instance.properties:
#These properties are generally used as default values for arguments not specified on the command line. When an argument is provided on the command line, the corresponding property is overwritten in this file.
#Tue Aug 18 19:58:35 MDT 2009
oracleHome=/home/oracle/bea_default/Oracle_IDM1
registered=falseh2. opmn.xml:
<?xml version = '1.0' encoding = 'UTF-8'?>
<opmn xmlns="http://www.oracle.com/ias-instance">
   <log comp="internal;ons;pm" rotation-size="1500000"/>
   <debug comp="" rotation-size="1500000"/>
   <notification-server interface="any">
      <port local="6700" remote="6701"/>
      <ssl enabled="true" wallet-file="/home/oracle/as_admin/asinst_1/config/OPMN/opmn/wallet"/>
   </notification-server>
   <process-manager>
      <process-modules>
         <module path="$ORACLE_HOME/opmn/lib/libopmnohs">
            <module-id id="OHS2"/>
         </module>
         <module path="$ORACLE_HOME/opmn/lib/libopmncustom">
            <module-id id="CUSTOM"/>
         </module>
         <module path="$ORACLE_HOME/opmn/lib/libopmnoid">
            <module-id id="OID"/>
         </module>
         <module path="$ORACLE_HOME/opmn/lib/libopmnbi">
            <module-id id="BIServer"/>
            <module-id id="BIScheduler"/>
            <module-id id="BIPresentationServices"/>
            <module-id id="BIClusterController"/>
            <module-id id="BIJavaHost"/>
         </module>
         <module path="$ORACLE_HOME/opmn/lib/libopmnovd">
            <module-id id="OVD"/>
         </module>
         <module path="$ORACLE_HOME/opmn/lib/libopmnwc">
            <module-id id="WebCache"/>
            <module-id id="WebCache-admin"/>
         </module>
         <module path="$ORACLE_HOME/opmn/lib/libopmnreports">
            <module-id id="ReportsServices"/>
            <module-id id="ReportsBridgeServices"/>
         </module>
         <module path="$ORACLE_HOME/opmn/lib/libopmndisco">
            <module-id id="Disco_ServicesStatus"/>
            <module-id id="Disco_SessionServer"/>
            <module-id id="Disco_PreferenceServer"/>
         </module>
         <module path="$ORACLE_HOME/opmn/lib/libopmnemagent">
            <module-id id="EMAGENT"/>
         </module>
      </process-modules>
      <ias-instance id="asinst_1" name="asinst_1">
        <environment>
           <variable id="TEMP" value="/tmp"/>
           <variable id="TMP" value="/tmp"/>
        </environment>
      <ias-component id="EMAGENT">
<process-type id="EMAGENT" module-id="EMAGENT">
    <process-set id="EMAGENT" numprocs="1">
      <ping interval="0"/>
    </process-set>
</process-type>
</ias-component><ias-component id="oid1" type="OID">
<process-type id="oidmon" module-id="OID">
    <process-set id="OID" numprocs="1">
      <environment>
        <variable id="TNS_ADMIN" value="/home/oracle/as_admin/asinst_1/config"/>
     <variable id="DB_CONNECT_STR" value="OIDDB"/>
      </environment>
      <module-data>
        <category id="oidmon-parameters">
       <data id="start-cmdline-opts" value="connect=$DB_CONNECT_STR opmnuid=true start"/>
       <data id="stop-cmdline-opts" value="connect=$DB_CONNECT_STR opmnuid=true stop"/>
     </category>
      </module-data>
    </process-set>
</process-type>
<process-type id="oidldapd" status="phantom">
    <process-set id="oidldapd" status="phantom" numprocs="2"/>
</process-type>
</ias-component></ias-instance>
      <rmd-definitions>
         
         <rmd name="AuditLoader" interval="315360000">
             <conditional>
                 ({time}>=00:00)
             </conditional>
             
             
             <action value="exec $ORACLE_HOME/jdk/bin/java -classpath $ORACLE_HOME/modules/oracle.osdt_11.1.1/osdt_cert.jar$:$ORACLE_HOME/modules/oracle.osdt_11.1.1/osdt_core.jar$:$ORACLE_HOME/jdbc/lib/ojdbc5.jar$:$ORACLE_HOME/modules/oracle.iau_11.1.1/fmw_audit.jar$:$ORACLE_HOME/modules/oracle.pki_11.1.1/oraclepki.jar -Doracle.home=$ORACLE_HOME -Doracle.instance=$ORACLE_INSTANCE -Dauditloader.jdbcString=jdbc:oracle:thin:@%host%:%port%:%sid% -Dauditloader.username=%username% oracle.security.audit.ajl.loader.StandaloneAuditLoader" timeout="60"/>
             <exception value="exec /bin/echo PERIODICAL CALL FOR Audit Loader FAILED"/>
         </rmd>
      </rmd-definitions>
      <launch-targets>
        <launch-target id="logquery">
          <exec path="$ORACLE_HOME/jdk/bin/java"/>
          <argument value="-classpath"/>
          <argument value="$ORACLE_HOME/modules/oracle.odl_11.1.1/ojdl.jar$:$ORACLE_HOME/modules/oracle.odl_11.1.1/ojdl2.jar"/>
          <argument value="-Djava.encoding=utf-8"/>
          <argument value="oracle.as.management.logging.tools.LogQuery"/>
          <argument value="-i"/>
          <argument value="$ORACLE_INSTANCE"/>
        </launch-target>
      </launch-targets>
   </process-manager>
</opmn>h2. ports.prop:
#Tue Aug 18 19:58:35 MDT 2009
/opmn/remote_port=6701
/oid1/asinst_1_nonSSLPort=3060
/oid1/asinst_1_SSLPort=3131
/opmn/local_port=6700
/EMAGENT/emd-port=5162h2. component-logs.xml
<?xml version = '1.0' encoding = 'UTF-8'?>
<logs xmlns="http://www.oracle.com/iAS/EMComponent/ojdl">
<log path="diagnostics/logs/OID/oid1/oidldapd%NUM%s%PID%-0000.log" componentId="OID">
<logreader class="oracle.core.ojdl.reader.ODLTextLogReaderFactory">
   <property name="FilenameFormat" value="oidldapd%NUM%s%PID%-{0}.log"/>
   <property name="FileRotation" value="circular"/>
   <property name="ComponentId" value="OID"/>
</logreader>
</log>
<log path="diagnostics/logs/OID/oid1/oidmon-0000.log" componentId="OID">
<logreader class="oracle.core.ojdl.reader.ODLTextLogReaderFactory">
   <property name="FilenameFormat" value="oidmon-{0}.log"/>
   <property name="FileRotation" value="circular"/>
   <property name="ComponentId" value="OID"/>
</logreader>
</log>
<log path="diagnostics/logs/OID/oid1/oidrepld00-0000.log" componentId="OID">
<logreader class="oracle.core.ojdl.reader.ODLTextLogReaderFactory">
   <property name="FilenameFormat" value="oidrepld00-{0}.log"/>
   <property name="FileRotation" value="circular"/>
   <property name="ComponentId" value="OID"/>
</logreader>
</log>
</logs>

Version compatibility between Enterprise Manager components

I would like to create a new database and bring it to 9.2.0.6, but the Oracle Management Server repository managing our db's is currently at version 9.2.0.3.
Can I use the 9.2.0.3 OMS repository to manage the new 9.2.0.6 database? Or do I have to upgrade the OMS repository to 9.2.0.6 as well?
Thanks.

This was solved by : Osama_mustafa
in the general questions forum
emca -deconfig dbcontrol db -repos drop
emca -config dbcontrol db -repos create

Coreapplication shows as down in OEM, but all components are up

Hi,.
Just upgraded from 11.1.1.5 to 11.1.1.6.2. All went fine and everything running. Also upgraded WLS from 10.3.5 to 10.3.6
Yet the core application shows as down in OEM although system status reads All components are available
weird .....
diagnostic logs show failed to get status for java components so looks like the console isnt communicating with opmn correctly? Not sure. Everything is running out of the same box except the database.
admin server log presents:
Failed to get status of all of OPMN components for one or more Oracle Instances of BI instance: coreapplication
Any bright ideas please ping them this way!
THanks
Edited by: 869150 on 23-Jul-2012 06:20

SR 3-5707809851 : Managed components missing from diagnostics after 11.1.1.5 to 11.1.1.6 in-place upgrade ==> Bug 14111737; fixed in 11.1.1.7.0.

Please help: After removed a connector (nagios-connector) there is an error at the operations Manager Console

Hello,
after installing the nagios connecor and it doesn'work, i try to remove it; with the powershell command remove-SCOMConnector. After removing it, Get-SCOMConnector shows me, that it doesn't exist:
PS D:\> Get-SCOMConnector
Name : Network Monitoring Internal Connector
DisplayName : Connector for populating network devices.
Description :
Initialized : False
Name :
DisplayName :
Description :
Initialized : True
Name : SMASH Discovery Internal Connector
DisplayName : Connector for populating SMASH devices.
Description :
Initialized : False
Name : Operations Manager Internal Connector
DisplayName : A connector used by Operations Manager components to insert discovery data, please create your own connec
tor do not use this connector.
Description :
Initialized : False
But when i take a look to the connectors in Operations Manager Console, it hangs, after a while i have this error:
Date: 27.05.2014 10:04:43
Application: Operations Manager
Application Version: 7.1.10226.0
Severity: Error
Message:
System.NullReferenceException: Object reference not set to an instance of an object.
at Microsoft.EnterpriseManagement.ConnectorFramework.EnterpriseManagementConnector.Reconnect(EnterpriseManagementGroup managementGroup)
at Microsoft.EnterpriseManagement.Mom.Internal.UI.Cache.Query`1.GetUpdate(IndexTable indexTable, QueryUpdate`1 update, CacheCursor cursor, Range range, Int32 offset, Int32 groupLevel)
at Microsoft.EnterpriseManagement.Mom.Internal.UI.Cache.QueryCache`2.GetUpdate(IndexTable indexTable, QueryUpdate`1 update)
at Microsoft.EnterpriseManagement.Mom.Internal.UI.Cache.QueryCache`2.GetUpdate(CacheSession session, Boolean fullUpdate)
at Microsoft.EnterpriseManagement.Mom.Internal.UI.Cache.QueryCache`2.FireUpdateEvent(CacheSession session, DateTime updateTime, Boolean dataChanged, Boolean fullUpdate, Boolean updatesOnly, IEnumerable queryResult)
at Microsoft.EnterpriseManagement.Mom.Internal.UI.Cache.Query`1.FireUpdateEvents(CacheSession session, Boolean dataChanged, Boolean fullUpdate, ICollection`1 queryResult)
at Microsoft.EnterpriseManagement.Mom.Internal.UI.Cache.Query`1.PostQuery(CacheSession session, IndexTable indexTable, UpdateReason reason, UpdateType updateType, Boolean dataChanged, DateTime queryTime, ICollection`1 queryResult)
at Microsoft.EnterpriseManagement.Mom.Internal.UI.Cache.Query`1.InternalSyncQuery(CacheSession session, IndexTable indexTable, UpdateReason reason, UpdateType updateType)
at Microsoft.EnterpriseManagement.Mom.Internal.UI.Cache.Query`1.InternalQuery(CacheSession session, UpdateReason reason)
at Microsoft.EnterpriseManagement.Mom.Internal.UI.Cache.Query`1.TryDoQuery(UpdateReason reason, CacheSession session)
at Microsoft.EnterpriseManagement.Mom.Internal.UI.Console.ConsoleJobExceptionHandler.ExecuteJob(IComponent component, EventHandler`1 job, Object sender, ConsoleJobEventArgs args)
Can somebody help me fixing this error?
Strange.. the powerShell Command "get-SCOMConnector" works.. but the console hangs (on loading) when i want to show the connectors...
Kind regards
Wolfgang

Hi,
I agree, we may need to remove the connector from OpsDB. In addition, here is blog regarding to the similar issue, hope it helps:
Error: “Object reference not set to an Instance of an Object” System Center Operation Manager 2012 Connector.
http://blogs.technet.com/b/birojitn/archive/2012/07/07/error-object-reference-not-set-to-an-instance-of-an-object-system-center-operation-manager-2012-connector.aspx
Regards,
Yan Li
Regards, Yan Li

Required components for Forms&Reports 11.1.2 with SSO support

Hi.
Dont know if this is the right forum but I would like to know if any of you has an experience in integrating Forms&Reports 11.1.2 with Oracle Access manager.
I am in process of upgrading Oracle Forms&Reports 10g configured to use single sign-on to 11.1.2 with Identity and Access management for SSO support. As I read the installation manual I got confused by how to integrate Forms&reports with Access manager to be able to configure it to use single sign-on with MS Active Directory authentication. I am not sure is there enough just to install Access Manager or the installation also requires Identity Management component.
I would appreciate if one could point me to the right direction. Thanks.
Best regards.

I recommend starting with baby steps. First ensure that the FMw installation is working. Can you run a form, and report, and so on. Then add single-signon with OAM. Verify that it is working. Then add AD support. If you try to dive directly into making AD work and something before this step wasn't working, you will have a difficult time troubleshooting.
Generally speaking, if you have OAM and SSO installed prior to installing FMw, connecting the two is fairly easy because the FMw installation will prompt you during the process. However, even after the fact, linking up can be done from within the EM console even though some external steps may be needed. Once this is working, they you can investigate adding AD to the mix.
If you already have OAM installed, you are ready to dive into the Forms Deployment Guide.
http://docs.oracle.com/cd/E24269_01/doc.11120/e24477/sso.htm
This part of the Deployment Guide will cover things like, which versions of the Identity Management components can be used with Forms/Reports 11.1.2. It will also discuss the functional information need in order to understand how it all works together. Also included are instructions on how to connect the FMw installation to sso. Be careful as you read any of the documents as it is easy to get confused when seeing references to "SSO". In some cases, the term "sso" means single signon and in others it is referring to the product, "Oracle SSO".
Information about using Active Directory is scattered around the IM documentation, but this is probably a good place to start:
http://docs.oracle.com/cd/E23943_01/oid.1111/e10031/odip_actdir.htm

New Note 790189.1 - Oracle Clusterware and Application Failover Management

Hi all,
please, note the newly created Metalink Note 790189.1 - Oracle Clusterware and Application Failover Management if you want to use Oracle Clusterware as a general purpose cluster solution. The note intends to clarify and to explain the current situation in regards to the supportability of applications managed by Oracle Clusterware.
In environments not including Oracle RAC, Oracle Clusterware still provides the level of high availability that is commonly known to be achievable for applications and databases managed in (failover) cluster environments. These environments can include Oracle Single Instance Databases, Oracle Application Servers, Oracle Enterprise Manager components, third party databases, or any other kind of application. (For more information on Oracle Clusterware 11g in general, please, refer to [Oracle Clusterware homepage|http://otn.oracle.com/clusterware].)
Metalink Note 790189.1 - Oracle Clusterware and Application Failover Management is tightly integrated with the information on application failover management available on the [Oracle Clusterware homepage|http://otn.oracle.com/clusterware] and discusses typical questions like
* Terminology
* Script supportability and preconfigured agents
* How to prove that action scripts work outside of Oracle Clusterware
* Supportability of the Oracle Database Single Instance example scripts
* How do I know whether a certain script is supported as a preconfigured agent?
Metalink Note 790189.1, however, does not change the level of support that has been introduced for these kind of configurations as of Oracle Database 10g Release 2: "Generally, Oracle does not support action scripts in the strict terms of supporting individual code fragments. Oracle fully supports the integration of individual action scripts proven to run outside of Oracle Clusterware into the Oracle Clusterware management stack. Supported operations therefore typically involve crs_* commands such as crs_profile, crs_register, crs_setperm, crs_getperm, crs_start, crs_stop, and crs_relocate invoked on custom resources. If actions scripts are used as part of a preconfigured agent, Oracle or the application provider who provides the agent will support the integration of this agent, while only the application provider will provide support for the individual action scripts."
Just for your information. Thanks,
Markus

not meant to be a question - rather an announcement.

Desktop Manager Won't Work

I have downloaded the desktop manager, and like the past version, this one still wont recognize my blackberry 8330 Smartphone, I am using Windows Vista and multiple USB connection devices. I have opened the DM first, then attached the phone, and vise-versa. The phone is recognizing the connection because it lights up as charging.
I did everything SpawnMod suggested on the other blackberryboard forum, using both the decimal and hexagonal values of 1. Nothing has worked can anyone please tell me how to get the desk manager to recognize my phone, it's very annoying that I have never once been able to upload any photos from my phone (and small memory too) let alone that its only SMS and no MMS texting.
Thanks
(Here's what SpawnMod said to do and I did it all)
http://www.blackberryforums.com/rim-software/169912-desktop-manager-windows-7-a.html
"For anyone having the issue with Desktop Manager stating "Before you begin, verify that your current BlackBerry device is connected to your computer", this may resolve your problem (it worked for me even with Bluetooth):
1) Make sure no "Desktop Manager" components are running. You may need to kill BbDevMgr.exe, RIMDeviceManager.exe, and DesktopMgr.exe using Task Manager
2) Run regedit.exe
3) Navigate to:
HKEY_CURRENT_USER\Software\Research In Motion\BlackBerry\Manager
4) Create a new 32bit dword reg value named "DeviceConnection" and set the value to 1
5) Launch Desktop Manager
For me this was a new install in a VM I created to test this with. I noticed that there was no value named "DeviceConnection" where one does exist on a machine of mine that is working. Once I did this, then DM would at least start up and not show that stupid message screen where it then does not allow you to select the device. It appears that the programmers at RIM need to go back to school and learn how to test application updates and use FRESH computer images for their testing."

Hi and Welcome to the Forums!
Here is the list of troubleshooting atricles...hopefully something will be useful. However, I've no idea if the other advice you took will do harm, good, or nothing.
http://supportforums.blackberry.com/t5/BlackBerry-Desktop-Software/Tips-for-getting-BlackBerry-Deskt...
KB02640 Troubleshooting USB connections
KB15486 Top 10 BlackBerry smartphone and BlackBerry Desktop Manager troubleshooting tips
KB11439 BlackBerry Desktop Software does not detect the BlackBerry smartphone when it is connected
KB00019 No PIN displayed in BlackBerry Desktop Redirector
KB10938 "USB charging current is insufficient" appears on the BlackBerry smartphone
KB01451 How to turn on advanced synchronization logging if a wired synchronization fails
KB19717 The BlackBerry smartphone is not detected as a USB Mass Storage Device when connected to a computer
Also, check that you are using only root USB ports...no hubs (sometimes the front-side ports are hubs...use a rear USB port). And make sure to try disabling USB power management in your system configuration (Device Manager).
Apologies in advance if this is redundant -- there's no way to be sure if you've already seen and tried these.
Hopefully something there is helpful!
Cheers!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
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Solution Manager PostProcessing after system copy

Hello,
I have made a system copy of a Solution Manager 7.01 system and I cannot find any Solman Specific postprocessing tasks.
I'm wondering specifically regarding cleanup of SMSY and Solutions etc.
Do anyone have such documentation or know if it is available somewhere?
Observe that I'm not talking about the general postprocessing after a systemcopy, but specifically for Solution manager components, such as SMSY and MOPZ etc.
I have ran report from note 1300107 with variant to remove all reports older than 1day to clean up table DSVARSRESULTSGEN.
Best regards
Tomas

Hi there,
No sure i understand your question 100%, but here is how i understand it:
You've had a solution manager set up for a system (lets say system ABC, with DEV, QAS, PRD)
Now, you want to set up a solution manager for another system (system XYZ, with DEV, QAS, PRD)
so you copied the settings from system ABC, renamed it to XYZ and now you just want to configure XYZ?
Is that correct?

Oracle Access Manager + AS Guard?

Hello,
I need to deploy an HA solution for Oracle Access and Identity Manager.
I want to use Application Server Guard, but since the Access Manager components (WebGate, WebPass, IdM server, etc...) are installed outside of ORA_HOME, will A/S Guard still work?
Thanks in advance!
Bill

The OAM identity system (identity server and WebPass) sound like a good fit for what you want to do. One constraint is that if you want to create/manage users in different directory instances via a single OAM identity system installation, you would also need OVD.
And yes you definitely can have IIS host the WebPass - OHS, OID etc are not required.
-Vinod

Install Errors-Zen 7 SP1 Desktop Management

I had a server die that used to do my Zen Imaging. I installed that server 4 years ago. I am trying to install it on a different NW6.5 SP7 server. It goes through the install process, but when it finishes, it has the errors listed below. Does anyone have some ideas how I can make this install correctly? I am primarily interested in imaging but I selected all desktop management components including inventory, etc. Thanks.
ZENworks Desktop Management installation failed on the following servers:
JHS_WEB.jhs
See below for details.
[JHS_WEB]
Pre-install steps completed successfully
Shared ConsoleOne Components NOT successfully installed on JHS_WEB at H:\public\mgmt\consoleone\1.2
AppMgmt ConsoleOne Components NOT successfully installed on JHS_WEB at H:\public\mgmt\consoleone\1.2
Imaging ConsoleOne Components NOT successfully installed on JHS_WEB at H:\public\mgmt\consoleone\1.2
RMInv\Console\RM ConsoleOne Components NOT successfully installed on JHS_WEB at H:\public\mgmt\consoleone\1.2
RMInv\Console\RMInv ConsoleOne Components NOT successfully installed on JHS_WEB at H:\public\mgmt\consoleone\1.2
ZdmReg NOT successfully installed on JHS_WEB at H:
AppMgmt\public Components NOT successfully installed on JHS_WEB at H:
Shared Public Components NOT successfully installed on JHS_WEB at H:\public
RMInv\Server\Inv\NW\sys Components NOT successfully installed on JHS_WEB at H:
PXE on Disk Components NOT successfully installed on JHS_WEB at H:\PXE on Disk
TFTP NetWare Components NOT successfully installed on JHS_WEB at H:\system
Error: There was an error installing ZENworks Desktop Management on JHS_WEB. Error: An error occured during file copy or configuration. See above for more details and be sure that no ZENworks Desktop Management files are open or locked.

I seem to still be having trouble. I cannot find a imgserv.nlm on the server. I believe that is what allows me to see what images are sent and received at the server console. I am wondering if everything loaded. Is there a way to test my installation or is there certain nlm's that I should look for?

Unable to connect to the Data Access service for this management server

Hate to raise a sleeping horse but was hoping someone might have some insight into why SCOM Report Server install is failing. I am using a domain account for SCOM 2012 R2 services in a distributive environment
with 2 management servers and 2 SQL servers…one for Ops db and one for DW db.
Install was failing on selecting the management server. Research led me to
Kevin Holman's site. I followed his doc and SPN are set per your config and can telnet to MGMT1 on 5723…firewall is off on all servers. I am a domain admin and scom.mgmt account (MSOMSdkSvc) is a local admin on the MGMT servers.
>setspn -l domain\scom.mgmt
Registered ServicePrincipalNames for CN=scom.mgmt,OU=Service Accounts,DC= domain,DC=net:
MSOMSdkSvc/SCOM-MGMT1
MSOMSdkSvc/SCOM-MGMT1.domain.net
MSOMSdkSvc/SCOM-MGMT2
MSOMSdkSvc/SCOM-MGMT2.domain.net
>setspn -l domain\scom-mgmt1
Registered ServicePrincipalNames for CN=SCOM-MGMT1,OU=SCOM,OU=INTERNAL,DC=domain,DC=net:
MSOMHSvc/SCOM-MGMT1.domain.net
TERMSRV/SCOM-MGMT1.domain.net
WSMAN/SCOM-MGMT1.domain.net
RestrictedKrbHost/SCOM-MGMT1.domain.net
HOST/SCOM-MGMT1.domain.net
MSOMHSvc/SCOM-MGMT1
TERMSRV/SCOM-MGMT1
WSMAN/SCOM-MGMT1
RestrictedKrbHost/SCOM-MGMT1
HOST/SCOM-MGMT1
>setspn -l domain\scom-mgmt2
Registered ServicePrincipalNames for CN=SCOM-MGMT2,OU=SCOM,OU=INTERNAL,DC=domain,DC=net:
MSOMHSvc/ SCOM-MGMT2.domain.net
MSOMHSvc/ SCOM-MGMT2
WSMAN/SCOM-MGMT2.domain.net
WSMAN/SCOM-MGMT2
        TERMSRV/SCOM-MGMT2.domain.net
TERMSRV/SCOM-MGMT2
RestrictedKrbHost/SCOM-MGMT2
HOST/CHH-SCOM-MGMT2
RestrictedKrbHost/CHH-SCOM-MGMT2.osi-asp.net
HOST/CHH-SCOM-MGMT2.osi-asp.net
>setspn -l domain\scom-ssrs
Registered ServicePrincipalNames for CN=SCOM-SSRS,OU=SCOM SQL,OU=SCOM,OU=CHH-INTERNAL,DC=domain,DC=net:
    WSMAN/SCOM-SSRS
WSMAN/SCOM-SSRS.domain.net
MSSQLSvc/SCOM-SSRS.domain.net
MSSQLSvc/SCOM-SSRS.domain.net:1433
    TERMSRV/SCOM-SSRS.domain.net
TERMSRV/SCOM-SSRS
RestrictedKrbHost/SCOM-SSRS
  HOST/SCOM-SSRS
RestrictedKrbHost/SCOM-SSRS.domain.net
HOST/SCOM-SSRS.domain.net
When I point to the MGMT server, I keep getting “Unable to connect to the Data Access service for this management server. Ensure the Data Access service is running and that the service, the management group, and setup are
all the same version”.
OpsMgrSetupWizard.log states…
Info:
:Could not connect to Management Server: scom-mgmt1.domain.net with exception: Threw Exception.Type: System.ArgumentException, Exception Error Code: 0x80070057, Exception.Message: Version string portion was too short or
too long.
Info:
:StackTrace:   at System.Version.TryParseVersion(String version, VersionResult& result) at System.Version..ctor(String version) at Microsoft.EnterpriseManagement.OperationsManager.Setup.Common.SetupHelpers.IsManagementServerCurrentVersion(String
managementServer) at Microsoft.EnterpriseManagement.OperationsManager.Setup.Common.SetupHelpers.CanConnectToManagementGroup(String managementServer)
When I searched on "Exception.Message: Version string portion was too short or too long" it led me to .Net strings in the reg. i deleted all refs to older versions (3.x) but still no good.
Bob

Well, I’m back to trying to get SCOM Report Server up and running. This time I decided to try the command line silent install and rely on logs to debug. But it still fails.
This is the script: SETUP /install /InstallPath:D:\Program Files\Microsoft System Center 2012 R2\Operations Manager /components:OMReporting /ManagementServer:<server>.<domain> /SRSInstance:<instance> /DataReaderUser:<domain>\<account>
/DataReaderPassword:******** /SendODRReports:0 /UseMicrosoftUpdate:0 /AcceptEndUserLicenseAgreement:1
When I run the script, I get a pop-up: “System CenterOperations Manager Setup has stopped working with the following:
Problem signature:
Problem Event Name:
CLR20r3
Problem Signature 01:
setupchainerui.exe
Problem Signature 02:
7.0.5000.0
Problem Signature 03:
522a5b85
Problem Signature 04:
mscorlib
Problem Signature 05:
4.0.0.0
Problem Signature 06:
53b4fc1e
Problem Signature 07:
e4d
Problem Signature 08:
5a
Problem Signature 09:
System.FormatException
OS Version:
6.1.7601.2.1.0.274.10
Locale ID:
1033
Additional Information 1:
4911
Additional Information 2:
49111a576c61a461b7f2900e4224563c
Additional Information 3:
a1e6
Additional Information 4:
a1e62e9c159c1d7601a31ccff83dbf94
App Event Log:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name=".NET Runtime" />
<EventID Qualifiers="0">1026</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-01-29T19:02:39.000000000Z" />
<EventRecordID>4999</EventRecordID>
<Channel>Application</Channel>
<Computer>SERVER NAME</Computer>
<Security />
</System>
- <EventData>
<Data>Application: SetupChainerUI.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception.
Exception Info: System.FormatException Stack: at Microsoft.SystemCenter.Essentials.SetupFramework.Program.Main()</Data>
</EventData>
</Event>
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-01-29T19:02:41.000000000Z" />
<EventRecordID>5000</EventRecordID>
<Channel>Application</Channel>
<Computer>SERVER NAME</Computer>
<Security />
</System>
- <EventData>
<Data>SetupChainerUI.exe</Data>
<Data>7.1.10226.0</Data>
<Data>522a5b85</Data>
<Data>KERNELBASE.dll</Data>
<Data>6.1.7601.18409</Data>
<Data>5315a05a</Data>
<Data>e0434352</Data>
<Data>000000000000940d</Data>
<Data>a64</Data>
<Data>01d03bf626a03a7a</Data>
<Data>C:\Users\USER NAME\AppData\Local\SCOM\Setup\SetupChainerUI.exe</Data>
<Data>C:\Windows\system32\KERNELBASE.dll</Data>
<Data>65be21be-a7e9-11e4-a4d7-005056966e1b</Data>
</EventData>
</Event>
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-01-29T19:03:27.000000000Z" />
<EventRecordID>5001</EventRecordID>
<Channel>Application</Channel>
<Computer>SERVER NAME</Computer>
<Security />
</System>
- <EventData>
<Data />
<Data>0</Data>
<Data>CLR20r3</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>setupchainerui.exe</Data>
<Data>7.0.5000.0</Data>
<Data>522a5b85</Data>
<Data>mscorlib</Data>
<Data>4.0.0.0</Data>
<Data>53b4fc1e</Data>
<Data>e4d</Data>
<Data>5a</Data>
<Data>System.FormatException</Data>
<Data />
<Data />
<Data>C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_setupchainerui.e_9724aaa8eec4ffba07c27fea369e612e949d75_5b269652</Data>
<Data />
<Data>0</Data>
<Data>65be21be-a7e9-11e4-a4d7-005056966e1b</Data>
<Data>0</Data>
</EventData>
</Event>
OpsMgrSetupWizard.log
[13:48:16]:
Error:     :Uncaught Exception: Threw Exception.Type: System.FormatException, Exception Error Code: 0x80131537, Exception.Message: Input string was not in a correct format.
[13:48:16]:
Error:     :StackTrace:
at System.Number.StringToNumber(String str, NumberStyles options, NumberBuffer& number, NumberFormatInfo info, Boolean parseDecimal)
   at System.Number.ParseInt32(String s, NumberStyles style, NumberFormatInfo info)
   at System.Convert.ChangeType(Object value, Type conversionType, IFormatProvider provider)
   at Microsoft.SystemCenter.Essentials.SetupFramework.PropertyBagDictionary.GetProperty[T](String property)
   at Microsoft.EnterpriseManagement.OperationsManager.Setup.Common.SetupHelpers.ValidateBureaucraticSwitches()
   at Microsoft.EnterpriseManagement.OperationsManager.Setup.Common.RationalizeCommandLineArguments.ValidateSilentInstallCommandLineOptions()
   at Microsoft.EnterpriseManagement.OperationsManager.Setup.Common.RationalizeCommandLineArguments.Rationalize()
   at Microsoft.EnterpriseManagement.OperationsManager.Setup.Common.SetupHelpers.RationalizeGeneralInstall()
   at Microsoft.SystemCenter.Essentials.SetupFramework.Program.RationalizeInstall()
   at Microsoft.SystemCenter.Essentials.SetupFramework.Program.Main()
Any ideas? I feel like I’m just going in circles…Bob

Is there any Enterprise Manager Utility that can help update the Hostname

I have installed An Oracle Database 12c and further planning to install Enterprise Manager 12c CC on top of this,
Since occassionally my system IP changes due to dhcp configuration, hence i prefer using hostnames instead of IP address and further update hosts.properties file iwthin C:\Windows\System32\drivers\etc\
further in case if i have to change the hostname of my machine, is there any utility that will help to update the hostname across properties files of all the Enterprise Manager components ?
Also when installing 12c EMCC, i understand there is a pre-requisite to deconfig dbcontrol.
In my case when i run from on Oracle 12c Database home, - emca -deconfig dbcontrol db -repos drop,
I get unkown command error.
C:\app\Oracle\product\12.1.0\dbhome_1\BIN>emca -deconfig dbcontrol db -repos drop
'emca' is not recognized as an internal or external command,
operable program or batch file.
C:\app\Oracle\product\12.1.0\dbhome_1\BIN>
kindly guide from where do i run the deconfig command or whether is it really required or not

Hi,
Just an update further.
The 12 EMCC installation of all components completed except for Agent Configuration Assistant.
View Log of Agent Configuration Assistant :
~~~~
INFO: oracle.sysman.top.agent:About to execute plug-in Agent Configuration Assistant
INFO: oracle.sysman.top.agent:The plug-in Agent Configuration Assistant is running
INFO: oracle.sysman.top.agent:Internal PlugIn Class: oracle.sysman.agent.config.AgentConfiguration
INFO: oracle.sysman.top.agent:Classpath = E:\EnterpriseMgr\agent\core\12.1.0.3.0\oui\jlib\srvm.jar;E:\EnterpriseMgr\agent\core\12.1.0.3.0\jlib\agentConfig.jar;E:\EnterpriseMgr\agent\core\12.1.0.3.0\jlib\emConfigInstall.jar;E:\EnterpriseMgr\agent\core\12.1.0.3.0\sysman\jlib\emagentSDK.jar;E:\EnterpriseMgr\agent\core\12.1.0.3.0\modules\oracle.http_client_11.1.1.jar;E:\EnterpriseMgr\agent\core\12.1.0.3.0\sysman\jlib\log4j-core.jar
INFO: oracle.sysman.top.agent:AgentConfiguration:agent configuration has been started
INFO: oracle.sysman.top.agent:Parametes passed to agent configuration are:
1.ORACLE_HOME=E:\EnterpriseMgr\agent\core\12.1.0.3.0
2.AGENT_PORT=
3.ORACLE_HOSTNAME=NTEJANI-VBOX1.in.oracle.com
4.b_doDiscovery=true
5.AGENT_BASE_DIR=E:\EnterpriseMgr\agent
6.AGENT_INSTANCE_HOME=null
7.s_hostname=NTEJANI-VBOX1.in.oracle.com
8.OMS_HOST=NTEJANI-VBOX1.in.oracle.com
9.b_startAgent=true
10.b_secureAgent=true
11.b_chainedInstall=true
12.b_forceConfigure=false
13.EM_UPLOAD_PORT=4899
14.b_forceAgentDefaultPort=false
15.s_staticPorts=
16.PROPERTIES_FILE=
b_skipValidation=false
INFO: oracle.sysman.top.agent:Validating OMS_HOST and EM_UPLOAD_PORT
INFO: oracle.sysman.top.agent:EM Protocol Switch determined: https
INFO: oracle.sysman.top.agent:Performing free port detection..
INFO: oracle.sysman.top.agent:Trying for host : NTEJANI-VBOX1/127.0.0.1 and port : 3872
INFO: oracle.sysman.top.agent:Trying for host : NTEJANI-VBOX1/10.180.63.214 and port : 3872
INFO: oracle.sysman.top.agent: Trying for host : /127.0.0.1 and port : 3872
INFO: oracle.sysman.top.agent:** Agent Port Check completed successfully.**
INFO: oracle.sysman.top.agent: The agent port is 3872
INFO: oracle.sysman.top.agent:Paths after canonical format conversions are :
1. state_dir=E:\EnterpriseMgr\agent\agent_inst
2. agentBaseDir=E:\EnterpriseMgr\agent
3. oraHome=E:\EnterpriseMgr\agent\core\12.1.0.3.0
INFO: oracle.sysman.top.agent:Parent directory of agent instance home:E:\EnterpriseMgr\agent
INFO: oracle.sysman.top.agent:AgentConfiguration:perform:AgentPortHandler for E:\EnterpriseMgr\agent\core\12.1.0.3.0 and hosts=NTEJANI-VBOX1.in.oracle.com returned Port to Use=3872
INFO: oracle.sysman.top.agent:Instantiating emctl.template file #DEFAULT_EMSTATE# with E:\EnterpriseMgr\agent\agent_inst
INFO: oracle.sysman.top.agent:Writing the following contents into E:\EnterpriseMgr\agent\core\12.1.0.3.0\install\oragchomelist
INFO: oracle.sysman.top.agent:E:\EnterpriseMgr\agent\core\12.1.0.3.0:E:\EnterpriseMgr\agent\agent_inst
INFO: oracle.sysman.top.agent:Both /etc/oragchomelist and /var/opt/oracle/oragchomelist does not exist.
INFO: oracle.sysman.top.agent:Executing emctl deploy agent command...
INFO: oracle.sysman.top.agent:AgentConfiguration: Executing emctl deploy agent command...
INFO: oracle.sysman.top.agent:Executing the command: cmd /c set NEED_EXIT_CODE=1&&E:\EnterpriseMgr\agent\core\12.1.0.3.0\bin\emctl.bat deploy agent -L -o NTEJANI-VBOX1.in.oracle.com:4899 -N E:\EnterpriseMgr\agent\agent_inst NTEJANI-VBOX1.in.oracle.com:3872 NTEJANI-VBOX1.in.oracle.com
INFO: oracle.sysman.top.agent:Creating shared install...
INFO: oracle.sysman.top.agent:Source location: E:\EnterpriseMgr\agent\core\12.1.0.3.0
INFO: oracle.sysman.top.agent:Destination (shared install) : E:\EnterpriseMgr\agent\agent_inst
INFO: oracle.sysman.top.agent:Secure Mode: No
INFO: oracle.sysman.top.agent:DeployMode : agent
INFO: oracle.sysman.top.agent:
INFO: oracle.sysman.top.agent:Creating directories...
INFO: oracle.sysman.top.agent:Creating private.properties...
INFO: oracle.sysman.top.agent:Creating blackouts.xml...
INFO: oracle.sysman.top.agent:Creating targets.xml...
INFO: oracle.sysman.top.agent:Creating emctl control program...
INFO: oracle.sysman.top.agent:Creating emtgtctl control program...
INFO: oracle.sysman.top.agent:Agent will not be secured.
INFO: oracle.sysman.top.agent:Secure REPOSITORY_URL found. New agent should be configured for secure mode
INFO: oracle.sysman.top.agent:Secure emdWalletSrcUrl found. New agent should be configured for secure mode
INFO: oracle.sysman.top.agent:Oracle Enterprise Manager Cloud Control 12c Release 3
INFO: oracle.sysman.top.agent:Copyright (c) 1996, 2013 Oracle Corporation. All rights reserved.
INFO: oracle.sysman.top.agent:Property 'agentTZRegion' is missing from E:\EnterpriseMgr\agent\agent_inst/sysman/config/emd.properties. Updating it...
INFO: oracle.sysman.top.agent:An agentTZregion of 'Asia/Calcutta' is installed in E:\EnterpriseMgr\agent\agent_inst/sysman/config/emd.properties.
INFO: oracle.sysman.top.agent:The command: cmd /c set NEED_EXIT_CODE=1&&E:\EnterpriseMgr\agent\core\12.1.0.3.0\bin\emctl.bat deploy agent -L -o NTEJANI-VBOX1.in.oracle.com:4899 -N E:\EnterpriseMgr\agent\agent_inst NTEJANI-VBOX1.in.oracle.com:3872 NTEJANI-VBOX1.in.oracle.com completed with status=0
INFO: oracle.sysman.top.agent:Exit value -1
INFO: oracle.sysman.top.agent:AgentUpgradeMain CreateService FAILED: The specified service already exists.
INFO: oracle.sysman.top.agent:Failed in creating service Oracleagent12c1Agent
SEVERE: oracle.sysman.top.agent:Agent configuration has failed
INFO: oracle.sysman.top.agent:AgentConfiguration:agent configuration finished with status = false
INFO: oracle.sysman.top.agent:AgentConfiguration:agent configuration finished with status = false
INFO: oracle.sysman.top.agent:The plug-in Agent Configuration Assistant has failed its perform method
~~~
I tried Starting the agent and it started successfully. But pingOMS failed and also in agent status,, it shows OMS unreachable
below is the commands i executed
~~~~
E:\EnterpriseMgr\agent\agent_inst\bin>emctl start agent
Oracle Enterprise Manager Cloud Control 12c Release 3
Copyright (c) 1996, 2013 Oracle Corporation. All rights reserved.
The Oracleagent12c1Agent service is starting..................
The Oracleagent12c1Agent service was started successfully.
E:\EnterpriseMgr\agent\agent_inst\bin>emctl pingOMS
Oracle Enterprise Manager Cloud Control 12c Release 3
Copyright (c) 1996, 2013 Oracle Corporation. All rights reserved.
EMD pingOMS error: An internal error has occurred at the agent: "unable to send response". Check the agent's error logs for details.
E:\EnterpriseMgr\agent\agent_inst\bin>emctl status agent
Oracle Enterprise Manager Cloud Control 12c Release 3
Copyright (c) 1996, 2013 Oracle Corporation. All rights reserved.
Agent Version     : 12.1.0.3.0
OMS Version       : (unknown)
Protocol Version : 12.1.0.1.0
Agent Home        : E:/EnterpriseMgr/agent/agent_inst
Agent Binaries    : E:\EnterpriseMgr\agent\core\12.1.0.3.0
Agent Process ID : 3884
Parent Process ID : 6060
Agent URL         : http://NTEJANI-VBOX1.in.oracle.com:3872/emd/main/
Repository URL    : https://NTEJANI-VBOX1.in.oracle.com:4899/empbs/upload/
Started at        : 2013-09-06 11:23:37
Started by user   : NTEJANI-VBOX1$
Last Reload       : (none)
Last successful upload                       : (none)
Last attempted upload                        : (none)
Total Megabytes of XML files uploaded so far : 0
Number of XML files pending upload           : 0
Size of XML files pending upload(MB)         : 0
Available disk space on upload filesystem    : 82.39%
Collection Status                            : Collections enabled
Heartbeat Status                             : OMS is unreachable
Last attempted heartbeat to OMS              : 2013-09-06 11:25:36
Last successful heartbeat to OMS             : (none)
Next scheduled heartbeat to OMS              : 2013-09-06 11:26:06
Agent is Running and Ready
E:\EnterpriseMgr\agent\agent_inst\bin>
~~~
Kindly guide.
Regards,
Nayan

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